Medilodge of Port Huron

genche

Lights don't get answered in a timely manner. All lights should be answered within 5 minutes. Not 30 or 60. My friend had one shower in 10 days. Had BM accident on carpet. Wiped up but not cleaned. When I asked about carpet aide put in request and next day it was cleaned. Nothing was done for 4 days until. I Walked by someone who threw up on floor still there when I left 2 hrs. later. Went to get water for my friend and Aide was standing on opposite hallway on her phone. I don't think they do charting on their phone. This place has a lot to be desired. Not very clean.

muffyroxbury

I was transferred from McLaren Trauma Center to here. I have had to argue my way to every pill that I’ve gotten. I take psych meds and they decided not to give them to me. I was in there face over there attitude of those pills aren’t important!! I screamed insulin is so why not mine. And putting off pain meds is just wrong. They don’t realize this but I will be transferred out of her by tomorrow dinner time. I don’t know if all facilities are short handed or not but I’m ready to go home asap. Do a walk through with 3 family members 2 to stay with your guide and someone else to wander and ask another resident questions. And don’t stop just because someone sees you.

ConcernedDaughter48060

The room was spacious and that's where the one star comes in. My mother was there after a complicated fracture. She could not walk or put weight on her leg. She need help to the bathroom and was told on no less than 6 occasions that they could not help because they were short staffed and to soil the bed and they would get her cleaned up. Each time they made her wait in soiled bedding for upwards of an hour causing sores on her bottom. They withheld prescribed pain meds and would not respond to her call button. If they cannot adequately staff the facility they shouldn't be open. When concerns were brought up with staff about the neglect, they just said "Well we are short staffed and there's nothing we can do." I would never refer anyone to this facility.

Vietnamveteran

The first room my father stayed in was spacious and accommodating. The nurse and nurse aide seemed competent at first. However, that changed when my dad was rushed to the hospital because the breathing machine kept on malfunctioning. In addition to that, none of my family members were informed that my dad was being rushed to the hospital. He could have died there and we would not have even known about it. The receptionist lied to us and said she tried the nurse tried to reach out to me. When? My call logs show no calls. The next couple of times he was rushed to the hospital, also due to the machine malfunctioning and his rapid breathing, fortunately, we were informed. Fast forward to the final days of his "therapy". The social worker is telling me he is capable enough to take care of himself. They tried to discharge him into a homeless shelter who told them point blank that he was incapacitated. Medilodge begged the differ based off their criteria. My father was skin and bone when I found him and had to admit him to the hospital again. He looks like he is on the point of death. He served this country and had shrapnel blown into his chest from the war. A prisoner of war would not meet your criteria.

Cher J

I broke my pelvis, arm, wrist, hand, thumb. I went there from the trauma center. My pelvic surgeon wrote a prescription for Dilaudid and they were told not to move me until my Pelvis healed back together. They wouldn't give me my pain pills and forced me to do therapy when I was in the worst pain imaginable. I wanted to leave and they said I couldn't or Medicare wouldn't pay the bill. My pelvis healed wrong. The aids there were amazing and empathetic. There was a woman there getting Methadone but I couldn't have my pain meds???

kbsister

They left my brother in a chair for hours, resulted in catheter backing up into him. They chose not to give him his pain meds on time, to a person with a pain level of 10. They lied lied continuously to us that they were caring for him. They never answered phone when we called to inquire. All of our family members could only look in through the window we could see him getting worse. Then one night they went find in pool of blood took him hospital he had 103 temperature, he was delirious and now fighting for his life. His oxygen was off a number of times when we looked in window, we then asked someone to put it on for him. The girl did not know how to put it on his face, we had yell yell through the glass to instruct her. Overall if they would listed to us and checked him properly he wouldn’t be again fighting for his life. All it did by having him admitted to this facility was make him weak and so much sicker. If you love your relative you will stay clear of this place and it’s incompetent employees.