Brookdale Stonestreet

Beverley

My brother moved into Brookdale Stonestreet last March 8, and it’s been great. He likes it, we like it, and we like the people there that we talked to. I have friends that go see him, he’s in good shape, he’s well taken care of, and they help him take care of himself. We sat with him as he ate, and it’s very nice. I know they have a movie room and he likes that idea, and I think there’s a library upstairs. There are 2 different living room areas,one upstairs and one downstairs, and he can go and sit in those rooms. There’s a side walk all around the building, and he likes to walk there all the time. I would definitely recommend it to others.

Mad Brad

My mother has been here for 4-5 years or so and has fallen numerous times and no one came to help her. The food is being cooked by a 21-year old that has NO experience and despite the many many complaints to the head of food and the building director, NOTHING has been done about it. I went there for mothers day and had lunch and the food was very greasy (I couldn't eat it) the salad was soggy and the mashed potatoes were cold.Whenever I stay late at nights when leaving I always see the same thing, employees setting on the couch playing with their phones. One night back in December my sister had taken Mom Christmas shopping and they lock the front door at 8PM, when they arrived Mom had forgotten they had just changed the entry code and couldn't get in, so the 2 of them stood at the front door banging on the door for someone to open it and my sister called and it just rang off the hook, finally a young girl came over and opened the door for them, but they froze standing out in the night air. The staff is generally very nice and mostly helpful, but there are many times the hallways smell like stale urine and at a cost of approx. $36,000 + a year, WE expect better standards. I'm sorry but no one seems to be concerned about anything that goes on up there and I will be locating a better facility somewhere else and believe me there are plenty in Louisville area.

Provider Response

Jo

Brookdale Stonestreet is a very nice place. The people were very nice and the apartments were very clean and nice. When I visited, they were playing a game in the game room and they were watching a movie.

Reese3

My grandmother is in Brookdale. She is a very picky eater but she has been eating every meal, so the food must be pretty good because she likes it. The dining area is great, open and airy, like a restaurant. The room looks brand new, it’s more like a studio apartment, and it was very spacious. It was clean, and it had a really fresh, clean smell to it. The staff who helped my grandmother was very nice, helpful, and goes above and beyond. They need to improve on their price points in as far as assisting on the medications. The place is very safe and secure.

DM2

Brookdale Stonestreet is fine. They have been very helpful. Mom’s room is fine, and the dining room is OK. They have a lot of activities for their residents.

Visitor19

I went over and visited Brookdale Stonestreet. I liked it. It was very bright and sunny. There seemed to be a really good atmosphere in there, and I liked the fact that they had like a little walking trail, places to sit outside and visit if they wanted to go outside. I liked the fact that it just had a feeling that they were on a cruise or kind of like in a vacation. I thought that was really nice. It was really open. The staff showed me a couple of the rooms, and they were just a good atmosphere. I did really like it. If I would retire, this was where I would like to retire.

Caring104384550

My mother is here, and I think they’re understaffed. I don’t think she’s getting the level of care that we’re paying for, and the wait times are ridiculous. They had a big staff turnover when they were bought out. The people working there for the most part are very nice, but I think they just need more people. The enrichment life director is very good and is a very caring lady, and the social worker and the nursing staff are good. They have activities, and they go shopping or to restaurants. I am not too impressed with the food, and there were few options.

Provider Response

Btth

It is a horrible place and overpriced needs news management Paula & Angie is rude this place is infested with bed bugs and they don’t care. I moved my Dad in six months ago and had to move him out it is overpriced the food is horrible they have aides, housekeepers or anybody who will cook. They need all new management & kitchen Staff and drop the prices new housekeepers the building needs to be quatrain To clean out the bed bugs & lice

Provider Response

Cindy60977861

My mother-in-law lived in here for one and a half years. It was close to her children's house. She would have stayed there for longer time, but we ran out of money. It was a really nice facility. They did have a nice living area. Her room was nice and big. She had a huge bathroom. I love that huge bathroom! She had a nice living room area. Linda, my mother-in-law, was able to look out in the back and see the woods and trees and it was really nice. It was a beautiful view. Food was good. My wife and her sister went over a couple of times and ate with their mother. Regarding residents, A lot of them would sit in their rooms and watch TV. However, on good warm days, they would go out in front and sat there. They would have some tables and chairs and it was really nice. My mother-in-law had a really good tan on her hands and on her face.

caring0311213

My parents lived here, we chose it because it was close to my brother and me. We liked the setting which was back in the woods so it looked peaceful and calm. There were one bedroom facilities and the others had two rooms. We got them the two bedroom room and it was a good-sized room and had everything they needed. The staff were accommodating and everybody we dealt with had been extremely friendly, I had no problems with the staff. There was a nurse in the personal care wing all the time and they dispensed the medications. There were also a lot of activities like Friday night movie, bingo, church group, cook outs, etc. The dining room was pretty and they let you choose like restaurant style and the food was very good. The facility was really well-equipped.

warledge

Outstanding facility staffed by people who truly appeared to care. Excellent meals and services.