Sugar Fork Crossing

Donna

We chose Sugar Fork Crossing for Mom. They accommodate the people when they move in. They will first see the residents' place set up the way they need it to be. They have cable TV, internet, and food included. They offer cooking classes and have a theater that residents can enjoy. The kids and grandkids are allowed, which is a big plus. Any age is welcome, and residents can come and go any time of day or night; they're not restricted from staying out if they want to go on an outing or spend time with their family. Transportation is available to take them to doctors. The building is brand new.

Amanda

Sugar Fork Crossing was clean, and they were friendly. It was well-kept. The staff who toured me was nice and informative. She showed us different rooms like the one-bedroom, the two-bedroom, the community area, and the kitchen. They had a dining area, a beauty salon, a laundry facility, and a courtyard with flowers. It's decorated. The dining area was nice. I like the way it was set up. The lighting was good, and it was decent-sized. They have a menu style, so they can choose what they want to eat. They could improve on the grounds. When you look out at them, they are kind of plain. Maybe they could put more flowers or something outside.

Provider Response

Judy

My husband was at Sugar Fork Crossing for respite. Our experience was fine. The staff was very friendly. His room was alright. It's got a nice shower. The whole dining area was very nice, airy, and light. It was good. They had singing groups and a walking area, where he walked in there using his walker.

Provider Response

Darla

Sugar Fork Crossing was very nice. We were there when there was a storm going on and even as far as protection wise, they wanted to make sure that the clients, as well as the people that were there and even ourselves, were protected from the storm that came through. The area was very nice and very well done. The rooms were very well put together. We looked through the kitchen areas, their dining, the seating area, and the movie theater, and all of it was very nice and very clean. Because of the storm being there, they asked for us to stay in place like they did their residents. Afterward, we watched a service where the residents were singing and there were people doing puzzles. There were a lot of things that were offered there for individuals. The facility was very nicely constructed with a lot of lighting and was very well done. They told us about transportation and the way that they could take them out. All of our questions were answered. They go on outings and things of that nature. It was very clean, well-decorated, very light, and very appealing.

Provider Response

Linda

I toured Sugar Fork Crossing and it was the nicest place I've ever seen. There were only a couple of people there that I met that took me on the tour and they were just wonderful. Everybody there loved them. They knew all the residents by name. They had their names on the doors. They were having something like a luau. They have music, and a guy was playing music. He was really good, and all the people were just loving it. They were clapping and carrying on and were all having a good time. They have restaurant-style dining rather than the big cafeteria thing. They also have a chef. You could order what you wanted, and if you didn't like it, you could send it back. The rooms were spotless and there wasn't a smell anywhere. It was open and airy and had access to the outside. It was a very quick tour because it wasn't even scheduled. I walked in there and they just took me even if they were having a very, very busy day. They have a spa and an exercise room. They have everything.

Kim

My mom moved into Sugar Fork Crossing. It was clean. They have good facilities, it's new, and they seem to care. The staff is confident, caring, helpful, and they go above and beyond. She said the food is pretty good. They do physical therapy, they do speech therapy. They have activities, they have group activities, they have movie nights, they have bingo, and they take them on outings. They do all kinds of stuff.