CARING STARS WINNER
600 Dunham Road, St. Charles, IL 60174
4.5
(29 reviews)
"My tour of Brighton Gardens of St. Charles was amazing. I walked in the door and they greeted me. They had a little sign up there with my name on it. It was great. You felt like you were just part of their community. It was so nice. The person that gave me the tour was very knowledgeable, very kind, and answered all my questions. I was getting a little bit nervous about thinking about my mom needing more care and she was able to speak to me kindly and slowly. She just took her time with me and didn't rush me at all and made me feel like she cared. She shared her own experience about when she had to do this with her family member and how hard it was. She was just letting me know that my feelings were valid and that it was normal to feel that way. She was just very personable and she had a lot of empathy. The rooms were very clean. Each hallway has an assistant or caregiver/CNA and they check on the residents every 2 hours, even in the middle of the night to make sure they're OK. So, if they were to fall or if they were to need assistance, they wouldn't be waiting all night until the next day. So, it's called Eyes on You and I thought that was amazing. I talked to some of the residents there and they were friendly. They were dining and the food looked really good. They even told me that my mom was going to love the food there. They were raving about how good it was. They were all talking amongst each other and they said they're like a big family there. The community was kind of small. So, it seems like everybody knew everybody and they had a dog that lived there on the premises and people loved that. They have people who come in and do exercise classes. They said they have weekly activities. I saw that on the activity board and they have people who come and volunteer to come in and spend time with the residents to play games. So, they have a lot of people coming in to stimulate and to give the residents something to look forward to. The residents seemed happy. Every one of them. The ones that were sitting in the lobby with the dog or the people who were just hanging out by the TV and talking with the people that were eating. The assisted living side that I saw was very positive and I told my mom that when she's ready, this facility is amazing. It is. I would want my mom there."
$7,144