CARING STARS WINNER
717 McHenry Ave., Crystal Lake, IL 60014
4.3
(23 reviews)
"I went to Bickford of Crystal Lake, and I love it. They were amazing. Awesome. If we had unlimited funds, there wouldn't be a question; we'd go there. However, they don't work with Medicaid, so mom would run out of funds pretty quickly. Based on her situation, without a formal assessment, they think she would probably be around $8000 a month, and we would run out of money potentially before she passes. She's 93, but we don't know how long she is going to last, obviously, and we would have to move her again. We don't want to do that. We want to find a place that we can settle in, and when her funds run out, we can work with Medicaid. They covered everything about assisted living and memory care. They explained where assisted living was. It's in the same facility, but it's in a different hallway. Their staff was amazing. I spoke with Lisa and Julie, and I loved them both. They were fabulous. I love that they have a monitor system like a watch that goes on the resident's arm, and it allows them to keep track of where that person is. I love that if they fall, it gives an indication to all their staff ,so that the staff don't have to be physically told. It indicates from this monitor that they wear on their wrist. I also love that most of the residents' doors are open, and the residents seem to know all of the staff very well by name. Likewise, they knew all of the residents by name, and they knew family members by name, too. It's a small facility, and it felt like we were visiting a home. I can't say enough good things about it. We just really, really like it. The outside was lovely and very well-maintained. The inside needed some updating, but it's typical. It's not a new place, but it needs maybe some fresh coat of paint and some carpet cleaning, that kind of stuff."
$5,475