Bickford of Crystal Lake

Offers Assisted Living and Memory Care

18 Reviews
717 McHenry Ave., Crystal Lake, IL 60014
Call (800) 385-2527
Bickford of Crystal Lake (800) 385-2527

Reviews of Bickford of Crystal Lake

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Assisted Living Reviews for Bickford of Crystal Lake

June 01, 2017

By tweety-bird

I visited this facility

Bickford of Crystal Lake seemed very welcoming. Everybody looked happy and engaged. The rooms were nice, but some were shared. The staff seemed very nice, and they knew the residents' names. They've got a full schedule of activities including exercises, cards, and music.

March 07, 2017

By Jill001325

I am a friend or relative of a current/past resident

My mother-in-law is in Bickford. The building is secured all the time. My husband and sister-in-law feel that this is the right fit for what they are looking for. Some of the rooms are very small, and I know their reason for that is to get people out of their room. Her room has a great window looking over a garden area, and that is nice.

March 04, 2017

By Charlotte732342

I visited this facility

I looked at Bickford of Crystal Lake about a year ago for my father. It was a nice place but too expensive. They had more open areas and a pet bird. The dining area was nice, and there were some people sitting and hanging out in there. It was nice.

October 19, 2016

By Anonymous245180

I visited this facility

I went to Bickford of Crystal Lake. It was very nice when we walked in. It had a little bit of a smell to it, and that was a little disconcerting for me, but I thought it was a very nice place. It was homey. However, I thought the rooms were just way too small and dark. The only staff member we saw the one who took us around, and she was very nice and professional. They seemed to have quite a bit of activities which I liked. I had bus trips for the residents. I thought their dining room was very nice. The communal service was very nice. The residents seemed happy there, but it was just like the personal rooms for the residents were just way too dark. The windows were like way too small, but at that age, they preferred something like that. I knew the goal was to get them out and not just to let them sitting in their room all the time, but they seemed very cramped and small, also, the smell factor. It had a smell of urine about it.

September 08, 2016

By Maynardia

I visited this facility

I have toured many communities and as a healthcare professional, appreciate when the staff is knowledgeable about their residents. You can talk to the CNAs and nurses at Bickford and they actually know the residents inside and out. I am sure they would even know how they take their coffee, favorite color, and call them each by their preferred name. I feel that when I walk into the community to provide home care services, I am treated as a guest as well. I observe the residents having fun, being loved by the staff, and that this community is truely the residents home. Top notch place.

January 26, 2016

By Julie118960050

I visited this facility

The rooms at Bickford Crystal Lake were a little small. It was more geared towards assisted living with a lot of nursing care, and not so much independent living. Price wise, they were competitive. The staff was very nice, and very accommodating.

March 18, 2014

By Caring78309050

I am a friend or relative of a resident

My mom moved to Bickford. It was a very nice facility and the administrator and staff were all very nice. They made my mother feel very much at home. The dining room is nice and my mother said the food tastes great.

September 10, 2012

By querencia

I visited this facility

I visited this facility with my grand son, who is 23 years old. He gives the information I glean from these visits a slightly different perspective, and is most helpful. This is without doubt one of the most charming facilities I have visited. It is definitely on my "short list" of facilities in which I would like to live. Crystal Lake is in a truly lovely area of Illinois. There are other assisted living facilities in the area, although I do not know if they interact. There are also nature preserves, walking paths, and everything a nature lover like me could wish for. It is also fairly close to a private airport, for ease of visiting. It is not near any of the more "cosmopolitan" activities that I enjoy, such as theater and opera--museums, art galleries--but from talking with the residents, the staff is willing, able and quite pleased to arrange for the residents to attend any activities they want to. The facilities itself is what most impressed me. It seemed that there was a kind of cameraderie between and among the staff, the caretakers and the residents that I have not previously encountred. I found it very relaxing and pleasant. There are no rigid rules or curfews--there are snacks available and a kind of cafe open 24 hours, from what my grandson learned in talking with some of the elderly gentlemen. The individual "apartments" are equally pleasant and homey. From what the residents I spoke with said, staff and care takers are always available, and the facility is overall what I can only call a "happy place" for everyone there. Definitely on my A list.

August 14, 2012

By Lorine1

I visited this facility

Bickford has a beautiful building, only about 4 years old. It has very attractive grounds. The residents maintain it themselves. The rooms are very nice and have a kitchenette inside. The meal that we ate there was good. I only ate there once but we enjoyed the food. I see the staff were joking around with the residents there and interacting with them, which is good. They seem to have a very positive atmosphere there. Right now, we're getting a lot of resistance from my parents-in-law. They don't feel like they needed any help. We actually pursued with my mother-in-law. She has homecare insurance and she was evaluated by a nurse from her insurance company. The nurse said that she does not have enough memory loss to put herself in danger. What we're doing now is that we're kind of a holding pattern waiting for some precipitating event to help them realize that they really need some help.

June 17, 2009


I visited this facility

This facility is beautiful, and the staff are wonderful. The philosophy is one that is unmatched in the industry. The facility is clean, quiet, with professional, caring staff. The administration is hands on.
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Memory Care Reviews for Bickford of Crystal Lake

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Services and Amenities of Bickford of Crystal Lake


  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $4715/month
  • Memory Care Starting At: $4715/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Wii Sports
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime


  • Diabetic
  • Low Salt


  • English


  • Respite Care
  • Minimum Age: 55
  • Pets: Yes

Range of services

  • Personal Care Assistants


  • State Licenses: 5102956
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About Bickford of Crystal Lake

Bickford of Crystal Lake is a premier senior living community in Illinois. The community offers assisted living and memory care services to residents. At Bickford of Crystal Lake, every resident is unique and the staff strives to meet their individual needs. Memory loss can be confusing for loved ones, which is why this Alzheimer's care community provides intentional activities tailored to each individual's life story.

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Bickford of Crystal Lake

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