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Bickford of Crystal Lake

717 McHenry Ave., Crystal Lake, IL 60014

(800) 558-0653 (Call a Family Advisor)

4.36

(22 reviews)

Offers Memory Care and Assisted Living
Top rated on Caring.com

2018

Photos of Bickford of Crystal Lake

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Reviews of Bickford of Crystal Lake in Crystal Lake, Illinois

4.36

(22 reviews)

  • Facility

    4.4

  • Staff

    4.7

  • Food

    4.6

  • Activities

    5.0

  • Value

    5.0

Top rated on Caring.com

2018

Robert

4

September 17, 2023

I visited this facility

Bickford of Crystal Lake was fine, with no issues. I think their affordability was a little out of our range, and it wasn't as close to our home. The apartments were fine. Upkeep and cleanliness were fine. The staff who assisted us was excellent. They were very nice. They have a courtyard. They had somebody there who was entertaining the folks. The dining area was fine.

Provider Response

Hello Robert, thank you for taking the time to leave us a review of Bickford of Crystal Lake. We are happy to hear you were pleased with our amazing Bickford Family Members (staff) in Crystal Lake. Please let us know how we might be a resource to you as you continue to navigate this time.

Billie

5

March 20, 2023

I visited this facility

Bickford of Crystal Lake looked clean and they have a lot of activities. They do arts and crafts, they do bingo, they'll have people come in and play music, and they go out and do shopping and things like that. The staff was really good. They seemed to know what they were doing. They've been there for a while.

Provider Response

Billie, we are delighted we could provide you with such a positive experience and would love the opportunity to take care of your loved one. We want to thank you once again for taking the time to let us know how we did!

Reviewer RC#0215a

4

February 19, 2023

I visited this facility

We toured the memory care of Bickford of Crystal Lake. They had nice wide open hallways and areas to congregate. It looked very comforting. It seemed that they have plenty of staff. The staff was great, outgoing, and informative. There was no rush. They took their time. The facility was sparkling clean.

Provider Response

We are delighted to hear you are considering Bickford of Crystal Lake for your loved one! We appreciate your feedback on your visit with us and want to thank you for sharing your experience. Have a great day!

Reviewer#as1021

5

November 15, 2022

I visited this facility

We toured Bickford of Crystal Lake, and we liked the whole place. Their rooms were meant for just one person, so if you're going in there as an elderly couple, it's going to be tight. It would be hard to wiggle around in a wheelchair. Everything was super duper, it's just the rooms were a little tight. It's a small community which is very nice, especially for the elderly, since there's not a lot of getting from one end of the building to the other. Everybody seemed to know each other and were engaged, so it was nice to see that. It's just they don't accommodate a couple coming in. They had a salon, courtyard, activities, transportation, and laundry facilities.

Provider Response

Hi, we are delighted to hear you are considering Bickford of Crystal Lake for your loved one! We appreciate your feedback on your visit with us and want to thank you for sharing your experience. Have a great day!

Shalonda

5

February 27, 2022

I visited this facility

I had a nice tour of Bickford of Crystal Lake. I enjoyed the information that was provided, and Kathleen was very professional and very detailed. Everything was great. The rooms were different sizes, for different areas it was different sizes and they were nice sizes. The atmosphere was very secure and nurturing. I was going to reschedule to try a meal there. My grandmother loved church and singing, so they had something like that, they have a gardening option available, so all options were available. It just depends on the individual and their preference.

Provider Response

Shalonda, So happy to hear that you recommend Bickford of Crystal Lake. We're glad that you agree that it is truly a special place with a skilled and compassionate team.

Laura

5

August 16, 2021

I visited this facility

Bickford of Crystal Lake is my first choice. The thing that I liked about Bickford was that the residents were talking with each other and they seemed very comfortable and happy there. Also, the director who gave me the tour spoke very genuinely to the residents. She knew them. She wasn't putting on a show for my benefit. I talked to a couple of residents when we walked by. Their activities like a sing-along, you know, they were enjoying it. They had a little bistro where if you were a visitor or even the residents had someplace that they could go to get a snack or a drink when it wasn't mealtime. I like that. The staff was fantastic, she was willing to spend as much time as I needed to talk. I thought she related to our situation, she understood what things were positive experiences for the residents. The other staff members that I bumped into were all very friendly, they said hello. They offered to answer questions. One of the women brought me some flowers to take home because she just happened to be making them for the facility. It's just a really friendly, confident professional feeling that I got. Every square inch of it seemed as clean as it could be.

Provider Response

Laura, we are so happy to hear that you recommend Bickford of Crystal Lake. We're glad that you agree that it is truly a special place with a skilled and compassionate team.

Jane

4

July 11, 2021

I visited this facility

Bickford of Crystal Lake was very nice. The director was real nice. The lunch was good. There didn't seem to be as much staff that I saw compared to the other places, but those I saw were very friendly. When we were leaving, there was a pastor. I don't know if they were doing bible studies or talking about the bible. I know that they do day trips. They had a bus that they said they would take the residents out and go around like Crystal Lake (just to get them out of the home and just to see something). They had an outdoor space. When we first came in, there were people sitting on the front porch. They also had courtyards.

R.S.

2

February 15, 2021

I am a friend or relative of a current/past resident

My mom has been staying in Bickford of Crystal Lake for three years now. I don't really care for the new management there. My mom had an injury a couple weeks ago and I don't think it was handled properly. I think they need to have better nursing. Also, they need to have better clerical as they keep messing up my new address with the outside billers like my mom's medication company. The meals there are adequate, the activities are good, and aesthetically, the place is pleasing. Beyond that, though, I'm not too happy.

Rosie

1

August 30, 2019

I visited this facility

Bickford of Crystal Lake was dark and very small. It did not give me a homey feeling, and it had more of an institutional feeling, although the decor was not that way. I felt that there was a lot of sales presentation up front, but not much to back that up. I didn't care for it. It was very far from me.

Kevin

5

May 28, 2019

I visited this facility

Bickford of Crystal Lake was excellent. They showed me three different sizes of rooms. The whole place was very clean and very well maintained. The staff was very nice. The memory care part was a separate section. The menu and the dining area were very nice. There were people watching TV, putting puzzles together, and playing a board game. They had a community area, and the dining area had a restaurant-like setting.

Dyan K

5

June 10, 2018

I visited this facility

Bickford of Crystal Lake was very nice. The woman and the nurse that we had our interview with were so nice. The apartments, the outside, and everything was nice. It just felt a little smaller. It seemed like a very homey place. When we came in, they were listening to a band. When we were leaving, they were all getting ready to eat dinner. They had different types of rooms. The chef brought my husband a bowl of soup and it was delicious and fresh. They had fruit bowls everywhere.

Donna

5

November 27, 2017

I visited this facility

We visited Bickford of Crystal Lake. The rooms were small. We saw a craft room and gathering room. The dining area was open and inviting. I would have chosen it if they accepted Medicaid.

tweety-bird

4

June 1, 2017

I visited this facility

Bickford of Crystal Lake seemed very welcoming. Everybody looked happy and engaged. The rooms were nice, but some were shared. The staff seemed very nice, and they knew the residents' names. They've got a full schedule of activities including exercises, cards, and music.

Jill001325

5

March 7, 2017

I am a friend or relative of a current/past resident

My mother-in-law is in Bickford. The building is secured all the time. My husband and sister-in-law feel that this is the right fit for what they are looking for. Some of the rooms are very small, and I know their reason for that is to get people out of their room. Her room has a great window looking over a garden area, and that is nice.

Charlotte732342

4

March 4, 2017

I visited this facility

I looked at Bickford of Crystal Lake about a year ago for my father. It was a nice place but too expensive. They had more open areas and a pet bird. The dining area was nice, and there were some people sitting and hanging out in there. It was nice.

Anonymous245180

4

October 19, 2016

I visited this facility

I went to Bickford of Crystal Lake. It was very nice when we walked in. It had a little bit of a smell to it, and that was a little disconcerting for me, but I thought it was a very nice place. It was homey. However, I thought the rooms were just way too small and dark. The only staff member we saw the one who took us around, and she was very nice and professional. They seemed to have quite a bit of activities which I liked. I had bus trips for the residents. I thought their dining room was very nice. The communal service was very nice. The residents seemed happy there, but it was just like the personal rooms for the residents were just way too dark. The windows were like way too small, but at that age, they preferred something like that. I knew the goal was to get them out and not just to let them sitting in their room all the time, but they seemed very cramped and small, also, the smell factor. It had a smell of urine about it.

Maynardia

5

September 8, 2016

I visited this facility

I have toured many communities and as a healthcare professional, appreciate when the staff is knowledgeable about their residents. You can talk to the CNAs and nurses at Bickford and they actually know the residents inside and out. I am sure they would even know how they take their coffee, favorite color, and call them each by their preferred name. I feel that when I walk into the community to provide home care services, I am treated as a guest as well. I observe the residents having fun, being loved by the staff, and that this community is truely the residents home. Top notch place.

Julie118960050

4

January 26, 2016

I visited this facility

The rooms at Bickford Crystal Lake were a little small. It was more geared towards assisted living with a lot of nursing care, and not so much independent living. Price wise, they were competitive. The staff was very nice, and very accommodating.

Caring78309050

5

March 18, 2014

I am a friend or relative of a resident

My mom moved to Bickford. It was a very nice facility and the administrator and staff were all very nice. They made my mother feel very much at home. The dining room is nice and my mother said the food tastes great.

querencia

5

September 10, 2012

I visited this facility

I visited this facility with my grand son, who is 23 years old. He gives the information I glean from these visits a slightly different perspective, and is most helpful. This is without doubt one of the most charming facilities I have visited. It is definitely on my "short list" of facilities in which I would like to live. Crystal Lake is in a truly lovely area of Illinois. There are other assisted living facilities in the area, although I do not know if they interact. There are also nature preserves, walking paths, and everything a nature lover like me could wish for. It is also fairly close to a private airport, for ease of visiting. It is not near any of the more "cosmopolitan" activities that I enjoy, such as theater and opera--museums, art galleries--but from talking with the residents, the staff is willing, able and quite pleased to arrange for the residents to attend any activities they want to. The facilities itself is what most impressed me. It seemed that there was a kind of cameraderie between and among the staff, the caretakers and the residents that I have not previously encountred. I found it very relaxing and pleasant. There are no rigid rules or curfews--there are snacks available and a kind of cafe open 24 hours, from what my grandson learned in talking with some of the elderly gentlemen. The individual "apartments" are equally pleasant and homey. From what the residents I spoke with said, staff and care takers are always available, and the facility is overall what I can only call a "happy place" for everyone there. Definitely on my A list.

Lorine1

5

August 14, 2012

I visited this facility

Bickford has a beautiful building, only about 4 years old. It has very attractive grounds. The residents maintain it themselves. The rooms are very nice and have a kitchenette inside. The meal that we ate there was good. I only ate there once but we enjoyed the food. I see the staff were joking around with the residents there and interacting with them, which is good. They seem to have a very positive atmosphere there. Right now, we're getting a lot of resistance from my parents-in-law. They don't feel like they needed any help. We actually pursued with my mother-in-law. She has homecare insurance and she was evaluated by a nurse from her insurance company. The nurse said that she does not have enough memory loss to put herself in danger. What we're doing now is that we're kind of a holding pattern waiting for some precipitating event to help them realize that they really need some help.

JML

5

June 17, 2009

I visited this facility

This facility is beautiful, and the staff are wonderful. The philosophy is one that is unmatched in the industry. The facility is clean, quiet, with professional, caring staff. The administration is hands on.

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Costs for Bickford of Crystal Lake in Crystal Lake, Illinois

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,171

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$5,171

Starting Price

Services and Amenities of Bickford of Crystal Lake in Crystal Lake, Illinois

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Bickford of Crystal Lake in Crystal Lake, Illinois

If you think there's not much going on in a senior living community, you've never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.

That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net -- a proactive care team that's all about helping them live happier, healthier -- longer. Oh and did we mention our resident happiness ratings are double the industry average?

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford's nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

  • On-site primary care
  • High-performing care network
  • Interdisciplinary care meetings
  • Integrated health records
  • Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life's work. We're still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most -- living the best life possible. Whatever care needs they have, we're here to help.

  • Bread Basket Scratch Kitchen - This isn't institutional food. They'll get three meals a day from our scratch kitchen -- good as home can be.
  • Daily Activities - Choose your fun every day, with options like exercise, guitar sessions, happy hour, and much, much more.
  • Pet Friendly - Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time.
  • Resident Monitoring System - Never worry that mom could end up somewhere unsafe.
  • Transportation Services - Rest easy knowing your loved one can get anywhere they need to go, safely and hassle-free.
  • Medication Management - Twenty different pills per day? No problem.
  • Assistance with Activities of Daily Living - Whatever it takes to give your loved one their dignity, choice, and independence.
  • Maintenance-Free Living - Housekeeping, laundry, home maintenance -- no more! (And yes, we'll even help with the TV remote.)
  • Dementia Programming - All Bickford caregivers consistently receive advanced training in dementia care.
  • Spiritual Care - Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support.

Help your loved one age gracefully in 3 easy steps

  • Visit us. Come in for a tour with one of our Family Advocates. We'll start by listening so we can understand your loved one's unique situation. We know what's at stake and we're ready to do whatever it takes.
  • Choose a HigherPath. The status quo isn't good enough. Your loved one deserves better. With our proprietary HigherPath senior health model, we can help your loved one live happier, healthier -- longer.
  • Cherish your time together. These years are meant to be golden. With your loved one living their best life possible, you can savor every moment. Meals, milestones, memories -- enjoy them all.

Map of Bickford of Crystal Lake

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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