Provider Response
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us directly.
Offers Assisted Living and Memory Care
March 10, 2022
Provider Response
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us directly.
July 01, 2021
Provider Response
Thank you Karen for sharing your kudos with other families! We're so glad our community and staff impressed you. Please let us know how else we can help!
March 06, 2021
Provider Response
Thank you for sharing your experience with others! We'll pass along your thoughts to our team!
February 19, 2020
Provider Response
Thank you Donelle! We appreciate you taking the time to share your impressions of our community. As you know, family member perspectives are invaluable when making a decision about senior housing. We're happy to have your mother as a part of our community!
December 18, 2019
Provider Response
Thank you Terry! We appreciate you sharing your experience with other families and will pass on your kind words to our staff. Best wishes to you!
July 09, 2019
August 29, 2018
Provider Response
Alan, thank you for taking the time to provide us with feedback; we appreciate your review of our community!
September 20, 2017
March 29, 2017
Provider Response
Thank you so much for taking the time to write a review! We are delighted to hear that your loved one is enjoying his new home. Our goal is to provide the best possible experience for our residents and families, and your input helps us to meet that goal!
March 04, 2017
November 22, 2016
November 14, 2016
October 05, 2016
January 18, 2022
Provider Response
Thank you for your review. We're disappointed that you and your mother did not have a better experience in our community. Our top priority is to deliver the best quality services and care for our residents and families. Please contact me directly to share more information and how we can improve the quality of our services moving forward. Please contact me. Thank you. Barbara, Executive Director.
What ongoing training does the staff receive in dementia care?
RELIAS on going training for Dementia and Alzheimer's. Sensitivity training for stages of dementia.
Describe the overall population of assisted living residents at The Sheridan at Tyler Creek. What is their average age? What are their favorite things to do?
Very friendly community from all walks of life......some world travelers, PHD's, teachers, blue and white collar alike. Avg. Age: 83. Favorite activities: Jeopardy, WII Bowling, Residents former work histories and travel adventures.
What programs or activities does The Sheridan at Tyler Creek offer to enrich residents' well-being?
Exercise activities every day. We are close to our local YMCA and some residents attend through the Silver Sneakers Program covered by Medicare.
What places are near The Sheridan at Tyler Creek or within walking distance for assisted living residents to enjoy?
Golden Corridor Family YMCA, Wing Shopping Center, Big Apple Bagels, Dollar General, Walgreens, Calvary Lutheran Church, Suburban Dental Center, Larkin Floral, Berkshire Hathaway, Herb's Bakery, Beef Villa, and Paul's Family Restaurant.
What transportation services does The Sheridan at Tyler Creek offer to assisted living residents?
We have a wheel chair accessible bus, that accommodates 15 passengers.
What makes the chef or dining program at The Sheridan at Tyler Creek exceptional? What kind of menu can assisted living residents expect?
We have a resident friendly Chef (takes requests) who plans and serves 3 delicious and nutritious meals restaurant style every day! Chef Ron's passion is food.
What safety features or security measures does The Sheridan at Tyler Creek offer to assisted living residents?
Handrails throughout the building. Fire and Weather safety plans. The building was designed with architectural and safety measure in mind. All residents wear call pendants for additional assistance. All private apartments have a call system (Ariel) in bathroom and bedroom.
How does The Sheridan at Tyler Creek keep residents' families informed about their loved ones?
We use all forms of communication: Letters, Email, Phone calls, Activity Calendars, and we use the App Sagely for family to see which activities their loved one is participating in (attendance taken at all activities).
What is the care staff-to-resident ratio at The Sheridan at Tyler Creek during daytime and nighttime hours?
4-6 during the day times 3-4 during evening times
If The Sheridan at Tyler Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?
$500 one time pet fee, and dogs under 20#'s. Staff assists with walking and feeding animals out front or out back on the walking path to the fountain / wooded area. Animal waste bags are provided for the walking areas.
What ongoing senior care training does the staff receive?
RELIAS Training for senior living. Alzheimer's Support group and Senior Living Sensitivity Training (Dementia, Mobility, Auditory, Vision)
How many staffers are on duty in the daytime and overnight?
4-6 staff in the day 3-4 staff in the evening
What safety features or security measures does The Sheridan at Tyler Creek provide to protect residents who wander?
Memory Care is on the 3rd floor of our community in a North and South Tower orientation. It has outdoor sky decks on each end with pergolas, railings, and secure plexi-glass to make it safe and secure for memory care residents. All Memory Care is secure with key fob entry and exit for staff and door bells for visitors.
What programs or activities does The Sheridan at Tyler Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?
Colors, visuals, aromatherapy, crafting, music, mentally stimulating MC appropriate games, based on the EMBRACE Theory of dementia related diseases.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Director of Health and Wellness; creates and updates the care plans for each resident. Nurses and CNA's monitor wellness on a daily basis.
What techniques does The Sheridan at Tyler Creek use to support memory care residents during mealtimes?
Data-Driven Memory Care Dining Program: -Make observational assessments of each resident's needs level. -Train frontline staff to work with dementia residents. -“Alzheimer's: Activity-Focused Care” -Make food choice simple. -Pay careful attention to the five senses. -Use color contrast in dishware and food.
How does The Sheridan at Tyler Creek keep residents' families informed about their loved ones' health?
All forms of communication: Face to face, letters, phone calls, email, and using sagely app to assist family with attendance of activities their loved one participates in.
Describe the neighborhood around The Sheridan at Tyler Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
A beautiful residential area with just minutes from downtown Elgin, IL. A park and woods to the back of the community showcasing many wild animal sightings (eagles, squirrels, songbirds, owls, coyotes, foxes, and deer).
Is The Sheridan at Tyler Creek affiliated with a hospital if more care is needed?
Sherman and St Joseph Hospitals are nearby.
Senior assisted living at The Sheridan at Tyler Creek offers residents the best of both worlds. All benefits of our senior living community are combined with a full spectrum of senior care services to create a premier senior assisted living community. Residents enjoy beautiful surroundings, on-site amenities and social programs alongside continual on-call medical care.
At The Sheridan, we adhere to state-of-the-art standards of senior assisted living while providing a special touch. Our residents receive personal and comprehensive care and are consistently treated with the dignity and respect they deserve. Whether our residents need help with day-to-day activities, getting to appointments, or medication management, our caregivers kindly and competently meet those needs.
Our assisted living community in Elgin has been purposefully designed to provide you or your loved one with a nurturing, comfortable, home-like environment that is attractive and easy to navigate. We foster community and family by hosting many activities and events each month. Residents are encouraged to participate in as many pursuits and outings as they like, appropriate to their ability. No matter what, everyone is treated as an individual person with unique needs.
At The Sheridan, our residents live life to its fullest as they age in place.