CARING STARS WINNER
33205 N US Highway 45, Grayslake, IL 60030
4.8
(87 reviews)
"My families situation started when my grandfather recently had hip surgery and was discharged from the hospital to a nursing home for rehab. During this time my grandfather was under pain medication that made him unsteady and prone to fall. He was doing great after the surgery but not aware to his surroundings and was not waiting for any nursing staff to assist him to the bathroom. My grandmother was very concerned about him falling and likely returning to the hosptial for more injuries. Long story short is that the staff at the nursing home was short staff, like anywhere that you go now a days but doing the very best with the employees that they had. While speaking to a charge nurse she had suggested to use Right at Home care services for an overnight sitting service to make sure my grandfather did not get out of bed and further injure himself. My grandfather was discharged around noon on a Friday from the hospital and placed into the nursing home about an hour later. With our families concerns about him falling I called at 330 on a Friday to Right at Home services speaking with Mike, the owner. He assured me and my family that they would be able to get someone out to the nursing home as soon as possible and they did with great care and professionalism. We ended up using Right at Home for the next five days at night to watch over my grandfather which took so much stress off our family. The staff that stayed with my grandfather were excellent and Mike the owner even stopped in that following Monday to meet my grandfather and family. They were even able to provide our family with an online journal kept by the staff at night watching my grandfather on the events that took place while under there care. We knew that we made the right choice by using his company and staff. I would recommed Right at Home to anyone needing any of the services that they provided! "
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