BrightStar Care Gurnee

Offers Home Care

31 Reviews
Call (800) 973-1841
BrightStar Care Gurnee (800) 973-1841
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Reviews of BrightStar Care Gurnee

31 Reviews Write a review

Home Care Reviews for BrightStar Care Gurnee

April 24, 2018

By Sam W_1

I am a past client of this provider

One of the caregivers they sent was perfect. My mother connected with her right away. They were able to take care of my mother in the evenings so I could sleep.

April 20, 2018

By Donna R_7

I am a past client of this provider

This was an emergency situation and I needed services quickly. BrightStar Care was there to help as soon as possible because the other agencies were nothing that I wanted. I would recommend them to anyone looking for help. While I was there and caring for my aunt, they were there everyday to help me out.

April 13, 2018

By Edward K_8

I am a current client of this provider

They will work with my individual needs. I am 81, and my loved one is 71. I have to get dressed in the morning and they can't help as well because of the arthritis in their hands. It helps my loved one to get some more rest while the caregiver helps me get dressed and makes breakfast.

April 06, 2018

By Keila D_2

I am a current client of this provider

It's a good agency because our caregiver is very kind and is always on time. The services have helped make me more tranquil.

March 08, 2018

By Lila _1

I am a current client of this provider

Their CNAs are very good and they're nice people. It's very helpful. The CNAs do what I need to have done. They do the things that I can't do. They go shopping and do laundry and things of that nature.

March 05, 2018

By Jill G

I am a current client of this provider

They are extremely friendly and knowledgeable and they show up on time when they say they will be here. They are really good at giving examples of ways to do things, like making tasks easier to complete on my own. They show me how to take care of myself.

February 22, 2018

By Ruben S

I am a current client of this provider

We like that they chose the right caregiver for my father and it suits our needs. The communication from the main office isn't as good as we would've hoped. We are still waiting for a backup caregiver. It gives us peace of mind to know someone is there that my father is comfortable with.

December 07, 2017

By June H_1

I am a current client of this provider

The young women of BrightStar Care are nice but the cost is prohibitive. My caregivers do what I need and what I ask of them.

December 05, 2017

By Carol J_2

I am a current client of this provider

BrightStar Care is dependable, because they saved my life and and are there for me. BrightStar Care has let me have feelings of contentment because I know that I have someone there for me.

December 01, 2017

By Jane Z_1

I am a current client of this provider

I would recommend BrightStar Care because they are professional by showing up on time and easy to schedule my appointments. BrightStar Care has made my life easier by caring for my wife at home when she got back from the hospital and helping her with the baby.

November 21, 2017

By Erick W_1

I am a current client of this provider

My caregiver is great, but BrightStar Care as a company has been difficult. We can guarantee that my family member is safe when I am working.

November 17, 2017

By Nader B_1

I am a current client of this provider

I am very satisfied with some caregivers, and not as satisfied with others. Some caregivers are quite useful, and others are not. The good ones come to help me.

November 10, 2017

By Lisa H_1

I am a current client of this provider

BrightStar Care was speedy to respond. They were thorough in their work. BrightStar Care relieved a lot of her anxiety.

November 10, 2017

By Natalie H_2

I am a current client of this provider

BrightStar Care has very nice staff, and the caregiver that comes is very good. BrightStar Care makes things a lot easier on my schedule.

November 03, 2017

By Grace V_2

I am a past client of this provider

BrightStar Care's caregivers were able to help me to accomplish all of my daily tasks.

October 19, 2017

By Daniel K

I am a current client of this provider

I am less likely to recommend BrightStar Care because this is my first experience with them. BrightStar Care has never checked with me to see if my caregiver is a good fit. I don't know what the caregiver is qualified to do. I asked the caregiver to dress a wound and she had no idea how to do it.

October 18, 2017

By Edward K_2

I am a current client of this provider

The caregivers come on time, they are personal, and they will work with me to do certain things that I need. The caregiver is on time and she works with me. She is willing to change and try different things.

October 16, 2017

By Keila D

I am a current client of this provider

I would recommend BrightStar Care to others because they have given me a very flexible schedule that fits well with my daughter's school. BrightStar Care has had a good impact on my daughter because she is able to have the help she needs without having to be at the hospital so much.

October 06, 2017

By Arthur M

I am a current client of this provider

I am very satisfied with the services that I have. BrightStar Care has filled all of my needs.

September 25, 2017

By Carolyn C

I am a current client of this provider

BrightStar Care can't seem to come up with half of what we need. I don't know how BrightStar Care could have a greater impact, but my wife is an invalid so we need the help.

September 20, 2017

By Charlotte R_1

I am a past client of this provider

BrightStar Care is very accommodating. Caregivers are caring and well-trained. They are an amazing service! I have experience with other home care companies and BrightStar Care is so much better! My mother was in the final stages of life, BrightStar Care was able to help during that time. I couldn't not have asked for any better service!

July 21, 2015

By Suzq1

I interviewed this provider

Everyone I have dealt with is passionate about the best interest of the patient.

August 13, 2013

By cricket1001

I interviewed this provider

We are current clients of Brightstar. The caregivers are awesome. It is the management that is really awful. They are rude and they use a very unfriendly invoice system. I would not recommend Brightstar due to their management. We are switching services this week.
See all Home Care reviews (31) See fewer reviews

About BrightStar Care Gurnee

BrightStar Care Gurnee is an in-home care provider serving Gurnee, Illinois and the surrounding area. BrightStar Care Gurnee offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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