
CARING STARS WINNER
901 Florsheim Drive, Libertyville, IL 60048
4.5
(34 reviews)
"My mom lives in StoryPoint Libertyville. She's tried other senior living facilities in the Libertyville area and has moved out after a year or sometimes sooner than that because she's been so unhappy, but she absolutely loves StoryPoint. The employees are sweet and welcoming. Kristen, the director, is amazing. She makes it her point to get around and greet the residents and talk to them and find out if they need any help or if they have any issues. She is absolutely wonderful. She kind of watches out for my mom as she does most of the residents to make sure that they're not feeling bad or that they're showing up to the dining room or whatever. The shelves in her closet and the shower head and everything were too high for her and the director came in right away and my mom told her of her issues and she had everything fixed immediately. She didn't wait days. She did it right then. She called in her maintenance guys and fixed everything so that my mom was happy. The food is wonderful there. They have really nice choices. It's warm when they serve it to you. The people working in the dining area are very sweet and wonderful. Everybody there is really great. I can't say enough for it. I had to stay there two weeks with my mom to help her with things and so I got to know a lot of the people and see what was going on there. They have great entertainment and they also do good trips. They go to the casino and she loves that and she also loves that they play bingo. They do a lot. My mom tells me time and time again how happy she is that she couldn't imagine living anywhere else. Her apartment is different. It has a lot of angles in it and at first she didn't really like it, but now she absolutely loves it. She was able to decorate it so that it looked really nice. It has nice-sized closets, one in the bedroom and one at the front door. The bathroom is nice, the living room is huge and the bedroom is huge. It's a really nice place and I think she has one of the smaller rooms than the other people there, so for it being one of the smaller ones, it's still really nice. They always have three meals to choose from. If you don't like any of that, you can always order a hotdog or a hamburger and it's always hot. I love their food when I was there. They have a courtyard. What is really nice is they have a fireplace in the lobby there. The lobby is large enough that there's an area in front of the fireplace and then there's another area behind the fireplace and they have chairs on both sides of it. The people sit there, talk, gather and watch for people coming in. They have plenty of rooms for entertainment. My mom really likes the fact that you can go sit in the lobby and talk to friends. They're all wonderful. Even the girls at the front desk are so nice when you walk in. They say hi and they always have a smile on their face and try and help with anything. The people in the dining room are wonderful. They come up to my mom and give her a hug and say, "How are you today?" It's always clean, it's always welcoming, and it is really nice, so much better than other places. They have plenty of activities and exercising for everybody. The price is in the same range as everybody else."
$4,784






