The Village at Victory Lakes Lindenhurst, IL

my husband was transferred from a hospital after major cardiac surgery and near death. he had been on a ventilator for 8 days. after it was removed he was confused and argumentative about coming home. he had not slept for 2 nights when he was transferred. although he was able to move his arms and make a fist, he was unable to grasp things with his hands on arrival.he was given anti-anxiety medication but he continued to want to leave. he was supposed to keep his legs elevated when sitting due to extreme swelling but the wheelchair he sat in all day did not have good functional leg rests. there are no recliners just a larger chair in the tv room with a small footstool that was always in use.he still was unable to sleep and at times hallucinated..at other times he was lucid. when he continued to insist that it was his right to leave i was called to come and collect him. you would think that professionals could evaluate him and work with him. some of his medications had been changed and i had to leave with no new prescriptions. he could barely walk. i was not given any other options or assistance in obtaining help for him. they did let me borrow a walker to get him into a car. the social worker was the one that made these decisions. the nurses did not even know about his discharge. when i get him home that night he was not on any anti anxiety medication and he slept intermittently from 9pm until 5am. . he seemed a lot more lucid after finally sleeping. he then was able to take a nap after breakfast in a recliner with his feet raised. i now have to get information on his changed prescriptions and so his medication is delayed today. i was also told his oxygen levels need to be taken throughout the day but i do not have anything to do this with.he is also supposed to get nebulizer treatments every 6 hours and of course i don't have this either. i am now waiting for a call from the doctors that treated him at the hospital for guidance since Victory Lakes did not provide any.

After being at a substandard horrible facility for the past couple of years, I can not tell you HOW refreshing it has been to place both of my parents at Victory Lakes in the past week. It has been like going from a bad Stephen King house of horrors to the most divine and heavenly place on Earth for them. I am so pleased with the administration, the entire staff, the attention to detail and the responses to every concern that I had as I moved my parents there. I am so happy that I have cried several times tears of joy. What a wonderful place and May God bless everyone who works there. They truly care about the residents and their families andI'm so thrilled to know that there are still places like Victory Lakes where older folks and those who love them can feel safe and cared for well. Thank you so much for being the Christian community that you say you are. Please don't ever change. We need more places and people like you in the years to come.

When considering this place you must take into consideration that you can not regulate the heat very well. You turn it on and off manually. If you loose hot water or water in general they do not notify you. So you go to take a shower just to be greeted by cold water or none at all. The dinning room accomidations are extremely bad. Staff is great but the services provided are less than desireable. No salad bar. If you need carryout you must call between certain half hour slots. It is not flexible at all! Plus they serve fettuccine with marinara sause. What place does that? The food is just plain aweful too. Apartments are nice and cleaning staff and maintence are their only plus. For what you have to pay, I'd pass.

My mother was at Victory Lakes recently for 19 months. After a brief stay on their rehab floor, she became a resident in their health care center. The facility was very clean. The vast majority of ALL staff were very friendly, kind, and compassionate. Staff took time to learn my mom's likes and dislikes by listening to us and observing her. Their Life Enrichment staff were excellent - engaging with all residents and families, and striving to find activities that each individual resident enjoys. Between their assistance and perseverance, and the efforts and personal attention of my mom's regular nurses, they made a big difference in my mom's quality of life, which we appreciate greatly. The food was very good, and dietary staff attempted to address concerns that we had with some success. The Director of Social Services was wonderful - a great advocate for residents and their families. Managers listened when we brought up concerns and suggestions, and were successful in addressing many. While any nursing home is not the same as home, and cannot be perfect given the limitations of challenging resident needs, Victory Lakes made a difficult time in our lives much better because of their compassion and daily efforts.