I went to look at Sunrise of Gurnee. They were excellent, very helpful, and very informative. The place was clean and modern. Everything was fine. The staff members were friendly and professional. They have a salon, a doctor who comes in, a community room, a very nice dining room, and a beautiful courtyard where people could sit outside.
Sunrise of Gurnee
Offers Assisted Living and Memory Care
22 Reviews
500 North Hunt Club Road, Gurnee, IL 60031
Call
(800) 385-2527
Reviews of Sunrise of Gurnee
Assisted Living Reviews for Sunrise of Gurnee
July 23, 2022
I visited this facility
March 27, 2022
I visited this facility
Sunrise of Gurnee was a very beautiful place. The staff who took me around was very nice and very conscientious. He spent a lot of time with me. The dining area was very nice, very comfortable, and very homey. They always got snacks available for the people if they wanted to. They had entertainment sometimes and he even asked me if I wanted some food to eat there. It's just that the price was pretty steep.
They have a dog on the grounds named Wrigley. He was sweet. The atmosphere of the place was very welcoming. I liked it so much and the parking lot was near the door. So, people don't have to walk far. It seemed very inviting and everybody seemed happy. They also got a cooking club, a baking club, a hair salon, manicure/pedicure, exercise classes, church, and an activity bus.
Provider Response
Hello, Thank you for taking the time to provide us with a review of your experience visiting Sunrise of Gurnee. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us at the community directly, in case you have any additional questions regarding Sunrise!
December 15, 2019
I visited this facility
Sunrise of Gurnee is an older community. It's very small so they don't have the same activities as the other places I visited. There's only like 40 people there, but the staff was very nice. There seemed to be a lot of old people there that are not in good shape; I didn't see a lot of healthy people. The woman who gave me the tour was charming; she was very nice. I got the impression that they provide really good care, so my sister would get excellent care there. She wouldn't like it because it's old and she has a fixation on mold and things like that, but I felt she'd be safe and well cared for there. Maryelizabeth was the person who assisted me and she was wonderful.
May 29, 2019
I visited this facility
The higher cost rooms at Sunrise of Gurnee were OK. The low cost room was $92 a day and you have a shared bathroom and a foyer closet area. However, the person next to you would likely be watching the television at 120 decibels all day, and that would seem like paying $92 a day to get tortured. The person during the tour answered all my questions. The dining area looked fine, and they had a dog in the front lobby.
December 26, 2018
I visited this facility
I liked Sunrise of Gurnee a lot. It's probably about 16 or 18 years old, and it seemed to be in very good shape, so obviously they continue to repair anything that needs repair. It was a nice visit for us. They had some very nice grounds and a couple of different sized rooms that looked fine. The staff was fine, and we saw some working with a small group doing art. It seemed like they were meeting the needs of the people. They had a bus for when they go out for shopping, and they also go to different activities for assisted living. My family was impressed with the place. They brought us a good, baked treat. If it's an indication of what they serve to the residents, then the residents are doing fine.
July 17, 2017
I am a friend or relative of a current/past resident
Thanks for the great care you have given my grandfather who just arrived at your beautiful facility! She has been able to fit right in since she has now come in wheelchair bound. The nurses couldn't be nicer and more accommodating helping her to feel right at home. The service that she has been given has been second to none. My grandmother is in great hands where we have the opportunity to see her even more!! Highly recommend this place for your loved ones.
April 12, 2017
I visited this facility
Sunrise was brand new, very nice, and had dining in the back. It had a beautiful dining area, beauty parlor, sitting room, and a nice sunroom.
April 13, 2016
I am a friend or relative of resident
Thanks for the great care you have given my grandmother who just arrived at your beautiful facility! She has been able to fit right in since she has now come in wheelchair bound. The nurses couldn't be nicer and more accommodating helping her to feel right at home. The service that she has been given has been second to none. My grandmother is in great hands where we have the opportunity to see her even more!! Highly recommend this place for your loved ones.
April 10, 2016
I am a friend or relative of resident
My grandmother has been there less than 24 hours and came in wheelchair bound but they decided to have her stand to get her ready for bed...REALLY I am not a certified nurse but I haved changed her enough to know to put her in the bed and change her into her night clothes there. I can't believe for the price they are charging for this poor care of service. They have no idea what is going on with their activities so I took her to a scheduled activity and after 15 minute of nothing going on I asked about the activity and no one knew what was going on. DO not send your loves ones here
Provider Response
Thank you for sharing your review. Please know that we take all concerns, such as those cited about care and activities below, seriously, and would like to learn more about your experience. If you could please email us at Information@SunriseSeniorLiving.com with further details, we will be following up. Thank you, Sunrise Team
November 19, 2015
I am a friend or relative of resident
Beautiful facility. Which is the only positive thing I can say. Director is horrible. She does not address concerns. My mother did not receive the care that she was paying for. She is incontinent and when I moved her out I found cases of supplies that had. It been used which is an indication that she was not being cared for properly. There were mouse droppings everythwere in her room and her equipment (for breathing and showering were crusty from body fluids). Don't be fooled by the exterior. Don't place your loved one (or even someone you don't care about) there. They will come out changed forever.
Provider Response
We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving (dot) com so that we can learn more. Thank you, Sunrise Team
September 30, 2015
I visited this facility
Sunrise of Gurnee was really nice, and I did like it. It was clean and pleasant. They had a group activity going on when I went in there, and they had entertainment. Their dining room was set up like a restaurant, and the food was appealing. The rooms had a nice variety -- a studio, one-bedroom or two-bedroom -- which would give my in-laws adequate space. It doesn't have a stove, which is fine because I would prefer they not be cooking since they're a little absentminded. It was well lit. They had skylights throughout upstairs in the hallways, and there was a fine daylight coming in. It was a perfect community for them. It was just a little pricy. The outside facilities were very nice. It wasn't like a nursing home nor a prison. They could go outside and leave if they have the capacity to do that. They had a lot of activities, which were both appropriate and enticing for people of varying age like trips, etc. It was a beautiful place.
September 29, 2015
I am a friend or relative of a resident
We place my loved one at Sunrise Senior Care Memory Center (Sunrise of Gurnee). Everything is beautiful. The people are extremely caring, patient and very professional. We do not worry about her care at all because we know she is having the very best. The facility itself is absolutely gorgeous. It looks like a luxury hotel. There are tons of stuff for her to be involved in like games, activities and visits out somewhere. It is really top drawer. We cannot ask for anything better, and it is so close. It is 20 minutes from our house so we see her 2 to 3 times a week. I myself will go there when the time comes. We are just so impressed by their excellent facility and care. It is expensive, but it is worth every penny.
August 05, 2015
I visited this facility
They were lovely at Sunrise of Gurnee. They seemed to be offering the same level of care as the other facility I went to except they were quite a bit more expensive, plus if my aunt was there and she ran out of money, she would have to be discharged. The rooms and apartments were larger than most.
April 17, 2015
I visited this facility
Sunrise of Gurnee was very good. They were very friendly and caring. The environment was very nice.
October 16, 2014
I visited this facility
Sunrise of Gurnee is very nice, clean, and it’s the place I want to go. I would like to go there for a vacation because the staff was wonderful -- very friendly -- and the atmosphere is very upbeat. I can’t smell anything, and the rooms were incredible; we were really impressed by it. It looked better than some of the hotels I’ve been. There is a kitchenette that was separate from the rooms, two separate rooms, that each had their own little walk-in closet, and a bed that was unbelievably more comfortable than what I’m sleeping on now. The window we looked out had a view of a little pond, but it’s like almost a backdrop to a forest reserve. They have a little garden for them to fill, and they had actually tomatoes growing. The dining was like going into a restaurant.
There’s a porch when you first walked in and a secondary porch that allows for a lot of use, but its climate controlled; it’s a tree post deck. When you walk in, there is a grand piano, and they have a mini bar with coffee, juice, and cookies which they have access to all the time. There’s a lot of activities; they take them out on outings, they take up to the Chicago Botanical Gardens, shopping if they want to go, and there is a jukebox. What we like also is that the security is very good, and in case of fire they have fire doors and a slide if they evacuate that pulls off.
June 30, 2014
I visited this facility
Sunrise of Gurnee was very nice. It was the first one we went to. What I like best about it is their setting. It was very good. The lobby was very nice with a very open feeling. It seemed to have very nice facilities. The rooms were very nice. The staff seemed to be very accommodating. They have various activities.
March 27, 2014
I visited this facility
Sunrise of Gurnee was a very nice place, but there was something that wasn't there, though I don't know what it was. The rooms looked OK but mostly smaller. The staff was OK, just so-so. Some people who I know very well had been there, and some of them had died, but they always liked it.
March 26, 2014
I visited this facility
Sunrise of Gurnee is a beautiful facility. The only thing was, it's a very high-end place and we could not afford that facility. They offer quite a few choices with their food. The rooms were beautiful.
February 27, 2014
I visited this facility
First Impressions Are Usually The Most Important....
Do NOT go to the Gurnee IL. facility unless you want to have the same first impression I had.
As soon as I walked up to the counter, the person at the information desk was extremely rude, had a nasty attitude, a horrible demeanor, and was NOT helpful in my pursuits at the facility. I will NEVER go here again !
If I could give the facility zero stars I would !
Do NOT Bring Your Loved Ones Here Unless You Want Them To Be Taken Care Of By People Like This !
May 19, 2012
I visited this facility
The experience was very positive. The facilities were clean and well-maintained. Everyone we met with was friendly and courteous and knowledgable. They were very understanding of the issues associated with placing my friend's mother in this facility. The units appeared to be very comfortable and well furnished. The "commons" area was easily accessible and had a homey feel to it.
December 19, 2011
I visited this facility
There are many Sunrises to choose from in the Chicago region, this is probably the furthest north location, accessible even from southern Wisconsin. It is in a safe area that is primarily a business district. There is a small area of designated outdoor space, but also a large "screen porch" or sunroom area on the front of the building that residents enjoy. The common areas are warmly decorated in typical Sunrise style; there are tasteful home-like furnishings and a soothing mix of color and texture. Like all Sunrise communities, there is plenty of common area space both on the main level and on each care floor for residents and visitors to enjoy. This facility is typically very neat, clean, and well maintained. The apartments are available in different sizes and configurations at different price points. Most are single occupancy though some couples will occasionally reside at Sunrise in larger units. Large windows provide plentiful light and there is an above average amount of storage space. The staff at this particular Sunrise is historically very responsive, kind, and engaged with the residents. Staff turnover is average to below average for this type of setting. The food is average to above average with most meals well liked by most residents.
Memory Care Reviews for Sunrise of Gurnee
December 02, 2022
I visited this facility
I toured Sunrise of Gurnee. It was good. Jonathan was the man who gave me my tour. He was very nice. The facility is beautiful. It might be comparable or even over to where my mom is. It's very ornate. They have a computer sign-in system. If you come in as a guest or a resident, you have to sign in and out on this computer. They have a dog that lives there, which was kind of a draw for me because I know my mom would love that.
They have three chefs there because it's a pretty large facility. But they didn't do much with individualized meals. My mom is a diabetic, so I asked about that, and it's like, 'Well, memory care and assisted living eat the same things,' which wasn't helpful to me.
In memory care, they can't just leave. You have to be like buzzed in and out. It seemed to be very small. I think their memory care capacity is 18, and they had 12 or 13 residents. It almost felt like a house. Like when you walk in, there was a little office and then there was a big kitchen area more like what your dining room would be like at home. And then there was what felt like a living room area, and some residents were sitting there watching a football game. They have a little walk-out area where you could go outside into the courtyard that was fenced.
They had little nooks. One need had like a baby cradle, a baby and a rocking chair, so if you want to practice holding your grandchild or something like that, you could do that there. They had a dress-up area that had hats and jewelry and stuff. They had a desk with a typewriter and things like that. Their rooms were average studio rooms, so they felt small. For my mom, if she needed to be in the memory care part, that was not going to be a good place for her. The staff who gave me the tour was very nice and knowledgeable. I don't recall seeing their dining room, but when you walk in the front door, behind the lobby, they had like a little bakery area where they had baked goods and fruits sitting out.
Provider Response
Hi Maggie, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Gurnee. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact us. Thank you! – The Sunrise Team
Costs for Sunrise of Gurnee
Services and Amenities of Sunrise of Gurnee
Room and housing options
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: All Day Dining
Features
- Beauty Barber Shop
- Garden And Patio
- Security Gate
Cleaning services
- Housekeeping
- Laundry For Clothing
Health services
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Languages
- English
General
- Resident Capacity: 59
- Pets: Yes
Licenses
- State Licenses: 5101255
Costs
About Sunrise of Gurnee
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
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