Home Helpers Home Care of Northeastern Illinois

David Levi

Our mom received in home health care from Home Helpers for 15 months from February, 2023 through her passing in May, 2024. We were blessed with a consistent team of caring, concerned, competent and compassionate caregivers over that time period. When we first started using Home Helpers, my mom had been discharged from a 30 day stay in rehab after covid and pneumonia. For the 1st 30 days, we had 24/7 care with shifts of caregivers. For the next year we went back to 16 hour care. During that time, mom's health and activity level dramatically increased, and the caregivers and mom became a great team going to viist friends, going to cultural events together, the beauty parlor, library and other places, in addition to meaningful time together in mom's condo. They helped her with her physical therapy and kept her active and engaged. As mom's health was declining in her last days, the caregivers worked diligently and professionally with the hospice team that we had for mom. My sister and I as well as my kids all lived out of town. however, we kept in close contact with mom and the caregivers, on the phone, through texts and multiple visits over the 15 month period of time. These women were spectacular. Having Tom and his team with mom during the twilight of her life gave our family tremendous comfort and confidence knowing that even though we were "in and out" visiting, that she was in great hands. i don't even want to think about what her last 15 months would have been like without Tom and the caregivers we had.

Linda

This service provided in-home case for my mom for nearly 18 months. This included everything from assisting her with daily living to making sure she continued to socialize - even when she was feeling too lazy (mom's word!) to go anywhere. We were fortunate enough to have the same four ladies care for mom for nearly the entire time. If there were issues (and these were rare), we simply contacted Tom and the issue was remedied. Toward the end of mom's life, these were the ladies who made sure she was cared for - and never alone. My brother and I live out of town, and depended on these caregivers for information and amazing care.

KarenSmorowski

Owners and staff were so pleasant and patient with my mother who had dementia. Highly recommended

Kathy11

I saw them driving around because they got and advertisement on their care. I got them and used them for my sister who had cancer. At that time. I was doing most of the stuff for my sister. My other sister and I were taking turns but she leaves in Virginia and she had to go back to Virginia. I also started looking for a job and so I used Home Helpers for a couple of months. I was very happy with their service. When they say they were coming in, they were always on time. The girls who worked for my sister were very friendly and very caring. They were helping her with personal care, preparing her meals and keeping her company. I never had any problem with Tom nor with Joy. There were never any problems relating to scheduling nor billing. Everything was in place and the bill was always accurate. If I ever needed to get hold of them like a change in the doctor's appointment or something, there was never a problem in getting somebody over here. If they couldn't get somebody right away, Tom or Joy were upfront and they'd step right up and take my sister to the doctor.

Nikki6

I heard Home Helpers had a good reputation, so I told my mother about them and she hired them. Her friend had Alzheimer's and needed 24/7 care. They provided good people and good health care. They were living in the house with my mom's friend. They would do the cleaning, cooking and some light house keeping. Looking after him and make sure he got his medication. He couldn't be left alone so they also watch him over at night. It's practically round the clock care. We always felt very comfortable with them being there. We were very happy with their service. They were great.

Betty15

I've know Tom and Joy for a long time. I had been in an automobile accident and I was badly hurt and I lost the use of one hand and arm. I was in a cast for 7 months with my right hand and I'm a right handed person. I was not able to do a lot of things. I had trouble dressing and putting on shoes and socks. I was a very active person and all of a sudden I had cast from my finger tips up to my shoulder. I had 3 surgeries. I was really not in good shape and needed somebody to help me around the house and to help me personally with my clothing and dressing, showers and washing my hair. Home Helpers helped me around the house. They didn't do any heavy cooking and cleaning. They just keep things tidy and make me clean. I had two caregivers. One came around 7.30 to 8:00 in the morning and stayed till 1:00 in the afternoon. When she's up, the second girl came and leave late in the afternoon or around supper time. They both had cars and they took me shopping if I needed it. They helped me pay my bills and checked on things for me. I was in a cast for a long time and I lost the ability to do a lot of things. If you can't hold a pen, you can't do much. They help me if I go the the bank. I spent the evenings alone and I was able to handle things with neighbors that came in. I had a lot of help. The two caregivers I had were outstanding people. They're clean and honest and helpful in many ways. They guided me around and made sure I can get in and out of the car when we're out. The girls were just fantastic. They became very good friends of mine and were with me for quite a long time. I was in therapy and the girls would still come by and check up on me. They were helpful all the way around and their personalities are great. I have no complaints about anything. They are wonderful people. Joy and Tom are top notch people. They setup something on my door so if I had an emergency of some kind, all I have to do is press the button. I had no worries. They're are just terrific people.