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(800) 558-0653

SYNERGY HomeCare of Schaumburg Schaumburg, IL

1701 E. Woodfield Rd, Schaumburg, IL 60173

(800) 558-0653 (Call a Family Advisor)

4.53

(86 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2023, 2024

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Reviews of SYNERGY HomeCare of Schaumburg in Schaumburg, Illinois

4.53

(86 reviews)

    Top rated on Caring.com

    2021, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Donna L_21

    4

    January 23, 2024

    I am a current client of this provider

    There's nothing. They responded on time and stayed on top of what they needed to do. They only escorted the patient maybe once or twice. They are easy to get a hold of.

    Denise N_4

    5

    January 16, 2024

    I am a current client of this provider

    They have helped in multiple ways. The girl who comes out is not just there for my wife but helps me feel better. I like that they are very personable.

    John V_21

    4

    January 9, 2024

    I am a current client of this provider

    The caregivers have helped the most with the companionship they provide. They could have better customer service.

    Judy M_26

    4

    September 22, 2023

    I am a past client of this provider

    My strength and vitals were up. The girl was helpful.

    Mae C_2

    5

    September 7, 2023

    I am a current client of this provider

    They have helped her by being available to take her to doctor's appointments. I like our coordinator and caregiver. They are super responsive to our needs.

    Anonymous_7566

    2

    August 10, 2023

    I am a past client of this provider

    They could have been better at following through with their promises. They said they would train their caregiver, but they assigned a caregiver who has zero training or orientation, didn't even know the name of the client, and had never worked for the agency before. I only got 2 hours' notice that the caregiver was coming and I had to train her. They should improve the training of the caregivers.

    Provider Response

    Client satisfaction is of utmost importance to me as the owner of this company. In our weekly meetings we discuss each family we are working with and the Caregivers assigned. We make the best match possible and always introduce Caregivers in person. Illinois law requires that Caregivers have a minimum of eight hours of training upon hire and we train all new Caregiver in the orientation process prior to them starting a case. New Caregivers are supported and supervised closely so that we may answer their questions and those of the client. The match may not have been perfect and for that I apologize. I can assure you with certainty that no Caregiver is in the field without the required hours of training. If you choose to work my agency again please contact me directly so that I am involved in all aspects of finding the right Caregiver fit. Thank you, Paul

    Anonymous_7567

    5

    August 4, 2023

    I am a past client of this provider

    I have lung issues and they got me started on some practice exercises. I got very good help and very good advice. I like everybody there as they have good professional service.

    Maggie G_3

    5

    July 17, 2023

    I am a current client of this provider

    They have helped by being on time and doing all I asked of them. They were able to provide someone the same day I needed them.

    Tatsuyoshi S

    5

    July 6, 2023

    I am a current client of this provider

    It is very good since he has dementia and since he has someone there with him it helps a lot. They have been very good at communicating and making sure my dad has the care he needs.

    Barbara S_87

    5

    May 18, 2023

    I am a past client of this provider

    It allowed all 5 of her kids to go sleep a little. They showed up when we needed them. They were able to do a little bit of help with some of the nursing staff interpreting the hospice recommendations.

    Charmaine D

    5

    May 8, 2023

    I am a current client of this provider

    They are here for me. They are attentive.

    Ronald P_9

    5

    December 27, 2022

    I am a current client of this provider

    They come every day and take care of him. The caregivers have been really good.

    Olive B_1

    5

    December 10, 2022

    I am a current client of this provider

    They made my experience positive through the people they have. I would tell a friend that they have quality personnel.

    Dolores L_3

    5

    December 2, 2022

    I am a current client of this provider

    It takes a lot of stress me off me. I wish I could have her here every day. We love the caregiver, she is always there if need be. She and my mom have a great relationship.

    Walter Edward B

    5

    November 17, 2022

    I am a current client of this provider

    She makes him feel totally comfortable. It makes a difference. I like that the person who comes to take care of my husband is always on time.

    Arnold Mark S

    5

    September 6, 2022

    I am a current client of this provider

    The most helpful thing is the way they act and treat you. They act positively. They are very nice and they do what they are supposed to do.

    CDA1008

    5

    July 21, 2022

    I am a current client of this provider

    You are never really prepared for when your parents suddenly need constant care. Synergy has been a god send! It was a work in progress to find the right match of caregivers for my parents. They required constant assistance during a typical 8 hour day. The ladies who have become my parents caregivers are infallible!!! They are diligently, personable, knowledgeable and professional. They have become a extension of our family. My mom is unable to walk so she requires all amounts of care. In addition, they help my dad with daily life functions. They have gone above and beyond to accommodate our needs and requests and we are truly lucky to have them!!!

    Bianca S

    4

    July 11, 2022

    I am a current client of this provider

    Sometimes the aides were not willing to do what I needed. They did the best to accommodate my needs.

    Josephine L_1

    1

    June 24, 2022

    I am a past client of this provider

    It was a waste of time and money. I would like more experienced caregivers.

    Provider Response

    Hello Joanna, Thank your your review and feedback, of course I wish it better. I am sorry we did not meet your expectations when working with your mom. End of life cases are incredibly difficult for the family and also the Caregivers. I spoke with the team extensively regarding the service provided and got their feedback as well. By all accounts it sounded like the office staff was in appropriate close touch with Caregiver introductions, Care Plan reviews and family check ins. We did make a switch of Caregivers when one was not a good fit - and we did replace a Caregiver that was late for her shift. My office staff was surprised by the review as they felt they were in close communication during a very difficult situation. And felt they had been as fully supportive as possible. We as an office will learn from your feedback and will continue to improve everyday. Regards, Paul Fisher Owner SYNERGY HomeCare

    Anonymous_6148

    5

    June 13, 2022

    I am a current client of this provider

    I use them because I am handicapped. I can't get around because I can't drive. I like the fact that they are very close.

    Trien N

    4

    September 16, 2021

    I am a current client of this provider

    I like that they help me with snacks and take me for walks. I like that the caregivers are really nice to me and they seem to care.

    Margo Q

    1

    September 9, 2021

    I am a past client of this provider

    They needed to make sure they sent caregivers that were helpful. The caregivers didn't know what they were doing. They need to be trained.

    Provider Response

    Hello Margo - Thank you for your feedback. I am apologetic that your experience with our agency was not satisfactory. I can assure you that we do extensive training with our Caregiver team as is required by the State of Illinois. Training is conducted in the office and at home if needed. We ask for open dialogue so we can address any client concerns allowing us to support or replace the Caregiver. Thank you, Paul Fisher Agency Owner

    Ryan M

    1

    August 24, 2021

    I am a past client of this provider

    It was terrible service. They need better providers. They need to have higher-quality caregivers. When the caregiver was introduced to me as one of the best ones they had in our area. It wasn't a good representation of their best.

    Provider Response

    Dear Ryan, With all clients current and past we take your feedback seriously. Feedback is appreciated and acted upon. In this case I have reviewed the situation with my team and the feedback is that the Caregiver does in fact have a high approval rating from past client feedback and we feel confident introducing her to clients going forward. Without a doubt matching Caregivers and clients is not always a guarantee and I do see that as the situation here. There can be a multitude of reasons why some are not going to be compatible and in those situations we always make a change as fast as possible. We take the matching process based on Care needs, skill set and compatibility. Most often we have success and in this example we unfortunately did not. Regards, Paul Fisher Owner SYNERGY HomeCare

    Kyle M_1

    2

    August 11, 2021

    I am a past client of this provider

    We had to come home early because the caregiver gave up. They could have provided us a better caregiver. The manager visited and said that they sent their best caregiver.

    Provider Response

    Dear Kyle, We wish we had success in helping your family but unfortunately did not. The Caregiver was well briefed and was introduced to what we all believed was a case she could handle as our Lead Caregiver. After some time she felt there were serious safety issues and she called for support. Thank you for your feedback as we review all comments and feedback in our team meetings so we can assess and best support families going forward. Regards, Paul Fisher Owner SYNERGY HomeCare

    Anonymous_4953

    4

    June 24, 2021

    I am a current client of this provider

    They are able to keep my dad safe in the home. They should improve their communication, and initially we had an issue in finding caregivers that we wanted.

    Manuela K

    5

    February 18, 2021

    I am a past client of this provider

    The health care is primarily a relief for me. This allows me to do my other chores. They provided good quality care. They were very accommodating. They are a great company.

    Frances W_5

    5

    October 6, 2020

    I am a current client of this provider

    She takes me shopping. I only have one caregiver and she is friendly.

    Teresa U_1

    5

    September 12, 2020

    I am a current client of this provider

    We work together and organize my apartment. We have a lot of fun. She's very personable. I like the woman that's helping me. I like that's she's willing to work with my schedule.

    Rachel M_3

    4

    August 11, 2020

    I am a past client of this provider

    They helped with light housekeeping. They were friendly and they responded to phone calls.

    Gene F

    4

    August 11, 2020

    I am a current client of this provider

    They communicate well by informing me about everything and what is going on with changes. They get here on time.

    Paul L_8

    4

    March 31, 2020

    I am a past client of this provider

    They helped the most by being available to come to help and do what I needed. They were very accommodating. When I decided to make other arrangements, they were very understanding.

    James G_17

    5

    March 25, 2020

    I am a current client of this provider

    They help me with showers every day which I wouldn't be able to do otherwise. Both of the people that work with me are very good and friendly.

    Helen K_8

    4

    January 15, 2020

    I am a current client of this provider

    I like that I don't have to vacuum the rugs anymore or mop the floor in the kitchen. I usually do those things when my loved one isn't able to. They are able to take my wife shopping since I am legally blind and can't drive.

    Marilu A

    5

    December 13, 2019

    I am a current client of this provider

    They like to look after things. When I lost four of the caregivers, they looked after me until I got a new person. They have been very helpful. We have a new caretaker at the beginning of the year, and she is excellent. They picked out a good one for me. Everything that she does is excellent.

    Mike R_9

    5

    September 19, 2019

    I am a current client of this provider

    It has made it, so I don't have to worry about my father 24 hours a day. They have been very communicative. We did have an issue with the weekend worker at first, but the second one has been fine. My dad seems to like them very much. It has been good so far.

    Sherry M_5

    5

    August 29, 2019

    I am a current client of this provider

    She needs them 100%. She needs the caregiver, me, or my dad. If it weren't for the services, she would be in a nursing home. We want her home as much as possible. They follow up, all the time. They always answer the phone when you call. They can always get somebody in if the original caregiver can't come.

    Lora K

    5

    July 17, 2019

    I am a past client of this provider

    Our family can not be more grateful and thankful for the care Nancy and Paul gave to our father. Our Dad really enjoyed when Nancy came to his memory care facility and helped him with activities, eating, and being his friend. It was a big relief for us and she was always there on time and on schedule. Paul was excellent at keeping us informed and was always available for questions.

    Anonymous_984

    5

    May 29, 2019

    I am a current client of this provider

    They get her up and ready for the day. We have a very nice lady and everything seems to be working out on Saturdays.

    Anonymous_1862

    4

    May 21, 2019

    I am a past client of this provider

    The most positive part of the care was that the caregiver had taken care of handicapped people before. I think that they are responsive. They had good hiring criteria.

    Corban P

    5

    April 5, 2019

    I am a current client of this provider

    They make my life so much easier. I am able to go on trips that I would not otherwise be able to. I like how they are really good with my son by being hands on and experienced.

    Anonymous_1689

    4

    March 22, 2019

    I am a past client of this provider

    The caregiver who came was kind of iffy in their overall demeanor. The manager came by a couple of times and that was good. The caregiver came and did their job.

    Robert B_12

    4

    November 12, 2018

    I am a current client of this provider

    I cannot lift my husband, so by them coming, it has made my life a lot easier. In the beginning, they were inconsistent with sending the caregivers, but they have gotten better.

    Cindy C

    5

    July 26, 2018

    I am a current client of this provider

    It's extremely helpful because nobody can be there all the time, and we now we have good workers. We had another service before this and compared to that one, this one is heads and shoulders above. They really follow up and if I am having any problems and they take care of it right away.

    M.J.S.

    4

    July 17, 2018

    I am a current client of this provider

    We got Synergy Home Care for my husband. The caregiver is very good, he accompanied my husband to walk the dog, and hung some pictures. I might be requiring more services in the future. We have had no problems with billing and scheduling.

    Dorothy B

    5

    May 8, 2018

    I am a current client of this provider

    I was late coming back, and the caregiver stayed until I got there.

    Robert J

    5

    December 11, 2017

    I am a current client of this provider

    SYNERGY HomeCare has been very good to us and the office staff responds very quickly. They do a very good job finding a caregiver for us. SYNERGY HomeCare has made my life easier by coming here and cooking food for us, helping to clean the house, and doing any other chores we may have. My wife is worried for me to go out to the store or the bank, and now we have the caregiver do those things, and I'm able to stay home with my wife, who has anxiety.

    Marian H

    5

    December 11, 2017

    I am a past client of this provider

    I would say that SYNERGY HomeCare had caring care, and they wanted me to recover as quickly as possible, and they offered to do things for me that I was not able to do on my own. I could not have gone on without SYNERGY HomeCare.

    Ken S

    5

    December 6, 2017

    I am a past client of this provider

    SYNERGY HomeCare was very courteous and professional and very prompt in getting back to me and finding someone for me. The services certainly helped me out. I had an appointment, and I needed someone to stay with my dad. He enjoyed having someone other than his daughter to talk to. He enjoyed the caregiver.

    Gul B

    3

    October 20, 2017

    I am a past client of this provider

    SYNERGY HomeCare's service is adequate but the cost of service is high for what is provided. In terms of quality and responsiveness, they are very good. The impact was very minimal for us. Our situation was more just needing someone to be available for his care.

    Provider Response

    Thank you, Gul for your valued feedback. We strive for excellence everyday. If or when we ever fall short we like to hear in order to adjust and improve. I am pleased that responsiveness and quality were mentioned as positive call outs. Cost of service of course ties into providing the best CNA's and Caregivers possible. Our interview process is through, rigorous and costly so that we get the right Caregivers on our team. Precious was a perfect fit as we discussed. She a highly skilled CNA and filled most all shifts requested. The one Caregiver we needed to replace was handled within the hour and we gladly corrected what was a mismatch. I'm glad your dad improved quickly and I sincerely hope all is well with he and your family. Thank you again for your feedback. Warm regards, Paul

    Barbara J_6

    5

    October 10, 2017

    I am a current client of this provider

    SYNERGY HomeCare is very reliable and dedicated. SYNERGY HomeCare is able to shave and shower my loved one twice a week, so it relieves pressure from me.

    Anonymous_1086

    4

    October 6, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare because they've been very good about meeting my requirements. The service has helped me keep my appointments and just general help has been good. It's only a few hours a week.

    Janet &

    5

    September 23, 2017

    I am a current client of this provider

    The caregivers are very good and the office staff has always been there for me if I have questions. If my loved one didn't have SYNERGY HomeCare she would be in a nursing home.

    Lori G_1

    5

    September 12, 2017

    I am a current client of this provider

    SYNERGY HomeCare is very attentive to my loved one's needs. The services from SYNERGY HomeCare make it so I can do things that I normally would not be able to do.

    Paul M_2

    4

    August 10, 2017

    I am a current client of this provider

    The one thing that I would like to emphasize is that we really like the caregiver from SYNERGY HomeCare. The only issue that I have with SYNERGY HomeCare is that when our regular caregiver isn't available, it's tough to find a replacement. Every now and then, there are issues with getting my father motivated, but I don't think that's the caregiver's fault. Some days he is just difficult.

    Irene P

    5

    July 11, 2017

    I am a current client of this provider

    I would tell someone that all of the caregivers that work at SYNERGY HomeCare are very good. The services from SYNERGY HomeCare help me with my chores, which I need because I am getting very weak.

    Linda G_3

    4

    July 11, 2017

    I am a current client of this provider

    SYNERGY HomeCare has a helpful and pleasant office staff. They are good about having someone there for my mom every weekend. If we didn't have SYNERGY HomeCare, my brother and I would be spending every other weekend with my mom.

    Nancy_1

    5

    July 11, 2017

    I am a current client of this provider

    SYNERGY HomeCare is very reliable. I like the selection of caregivers that they gave my dad. SYNERGY HomeCare is a big help, they are doing things I don't have to do, and it helps me as a caregiver.

    Donald G_1

    4

    May 9, 2017

    I am a current client of this provider

    SYNERGY HomeCare has very caring employees. The caregivers clean, help me around the house, and take me to the store.

    Ruth T_4

    5

    April 21, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare because the caregivers are good. They do what they are supposed to do. The services have helped the most with my husband and getting him changed.

    Miss B_1

    5

    April 17, 2017

    I am a past client of this provider

    SYNERGY HomeCare provided us with a very good caregiver. The caregiver kept my father safe and took care a lot of things around the house.

    Evelyn870074

    5

    March 31, 2017

    I am a current client of this provider

    I have received excellent care. The caregivers have been very knowledgeable and very caring.

    Pat678535

    5

    March 29, 2017

    I am a current client of this provider

    The ladies have been very great in providing my husband with interesting talk and care.

    Anonymous827586

    5

    March 17, 2017

    I am a current client of this provider

    Service was great. The girls that helped my wife were kind and professional. They always arrived on time and never left before my wife was in bed for the night.

    VA_NYC

    5

    March 7, 2017

    I am a current client of this provider

    As a family, we are VERY happy with Synergy! The owner Paul met personally with me and my mom to discuss our needs, and also made a followup visit. The staff is also very communicative. There are a lot of agencies to choose from, and we decided on Synergy because they were the most flexible and cost-effective agency in terms of working with us when we needed care only 2 hours a day. They also let us meet with the caregivers first, and are very communicative with both my mom and me if the caregivers are delayed (rare) or need to be replaced. I can rest easy knowing they will take care of my mom if something happens (all of her kids live very far away). We are exceedingly happy with our caregivers. who are all long term residents of the area, cheerful, and capable of handling tasks other than patient care, such as day to day tasks my mother needs done. The most important thing (other than a great caregiver of course) when caregiving from a distance is knowing that the agency will handle problems if they come up and not abandon yo or be hard to reach--in this case Synergy has been stellar. Highly recommend this agency!

    Provider Response

    Thank you Victoria for your review. The Caregivers bring conversation and assistance allowing mom to maintain her lifestyle and independence. We will stay close to her Care Plan and will be in touch if there is any need for updates or modifications. Your review is again appreciated. We are always pleased to receive feedback and like the word to get out that our Caregivers do a fantastic job day in and day out. Enjoy the blizzard in NYC today! Paul

    Gene G

    5

    February 23, 2017

    I am a past client of this provider

    Synergy Home Care provided home care for my Mother. Jean the staff at Synergy were terrific and caring in dealing with my Mom and handling her care and all the issues she deals with. She has had to move into a skilled nursing facility now. Thank you Synergy

    Provider Response

    Thank you very much Gene. We hope your mom begins to feel better very soon and we are glad that Jeannie could be there for her for comfort and companionship. Many thanks, Paul

    Scott P_1

    5

    February 7, 2017

    I am a past client of this provider

    SYNERGY was very reliable and friendly, and they handle their clients really well. They took good care of my father. Having SYNERGY allowed my father to get out of bed and dressed in the morning. They also helped with personal hygiene.

    Jean and Helen Haworth

    5

    January 2, 2017

    I am a current client of this provider

    The caregiver services are very friendly and excellent services. They clean her up very good. They are very helpful with laundry to the dryer and dirty stuff to the washer. Also, very helpful with garbage and taking her to the bathroom, and good advice.

    Provider Response

    Jean, We are so pleased that we can be there for you on a daily basis. We will continue to assist Helen and will make sure that you are both kept safe and sound. Many thanks for your review. Jeannie and Maurine both love working with you! -Paul

    Ruth Cullian

    5

    December 29, 2016

    I am a past client of this provider

    Synergy has provided me with great caregivers. I am very pleased with my main caregivers as they treat me as if I was their mother. They always smile and as loving.

    Provider Response

    Thank you Ruth - we enjoy working with you very very much and are pleased you are feeling so much better these days! Paul

    Annette Swoger

    5

    December 28, 2016

    I am a current client of this provider

    The two caretakers provided by Synergy HomeCare for my husband gave excellent care to him. They came on time, provided all agreed services and gave him the assurance and trust required to provide the necessary care. I would highly recommend this service.

    Provider Response

    Annette it was a please to meet you and I'm so pleased you were able to attend the wedding. Our Caregivers so enjoyed your husband too! Paul

    Eplantz

    5

    December 23, 2016

    I am a past client of this provider

    The provided service was friendly and cost appreciative. I am happy I found them and will use them again in the future.

    Provider Response

    Thank you Gene. It has been a pleasure meeting you and we will be there for you as needed in the future. I appreciate that you first came to our office to meet with us and "check us out". It was a great discussion and we were all on the same page with providing your transportation needs. Hang in there and stay strong!

    Diane478238

    5

    December 15, 2016

    I am a past client of this provider

    I was impressed with Synergy Homecare from the start. Everyone including the owners, the scheduler and the caregivers were very friendly and professional. Their excellent communication and customer service set them apart from other agencies.

    Provider Response

    Thank you very much Diane - we so enjoyed working with your family. Your dad entertained our Caregivers with his beautiful singing and very pleasant demeanor. Mom is a wonderful woman and we hope you all have a very pleasant Holiday Season. Paul and Team

    Anonymous802560

    5

    December 10, 2016

    I am a current client of this provider

    We have received superb service from Synergy Homecare in Schaumburg Illinois. The owners and staff are extremely helpful and work hard to provide whatever services we need, even on short notice. Our current caregiver, Leslie is like family to us. She is hard working, multi-talented, willing to help us in any way she can, and she a wonderful personality. I can see my wife’s face brighten up every time Leslie arrives. We highly recommend Synergy Homecare of Schaumburg to anyone in need of care.

    Provider Response

    We are so pleased the Leslie is available to be there for your family. She is an amazing Caregiver and loves being of assistance. Thank you for taking the time to review our business and I will let Leslie know of your kind words:) Paul

    Anna Marie

    5

    December 8, 2016

    I am a past client of this provider

    Synergy took care of my cousin. They gave him excellent care until his passing. I would highly recommend them. Wonderful staff!

    Provider Response

    Thank you Anna Marie for introducing us to your cousin. We were honored to be a part of the Care Team in his final months. Your endorsement of our services to your family and the Care community is very much appreciated. Glad we could be there in his time of need. Regards, Paul Fisher

    Donald377883

    4

    November 22, 2016

    I am a current client of this provider

    Very good, knowledgeable staff, and ready to accomplish any task or situation given.

    Provider Response

    Thank you for your review Don we truly appreciate your taking the time. We will be available for you as needed and are hoping to see you up and "running" again soon. Our Caregivrs all enjoy working with you as I'm certain you are aware. Many thanks! Paul

    Lori Fulk

    5

    October 28, 2016

    I am a current client of this provider

    My family loves Synergy! They have helped us through a very difficult decision for my dad regarding the level of care he needs. The flexibility of scheduling caregivers and meeting his unclear care needs were essential to us. Synergy met those needs and adjusted the schedule to give him the independence he feared he was losing. Currently my dad has a team of caregivers who are kind, thoughtful, mindful and even do light cleaning! I'm so grateful we found Synergy HomeCare.

    Provider Response

    Thank you Lori. We so appreciate the opportunity to help your dad stay safe and age in place. Its great that he can still be productive at the office and maintain a great deal of independence. We are happy to provide the safety he needs and be there for him around the house. Many thanks for taking the time to share your thoughts! Paul Fisher

    Thea H.

    5

    October 26, 2016

    I am a past client of this provider

    Best home care experience we have had while dealing for 10 years with in home health agencies for various family members. Could not be more pleased with the abilities of both Paul for providing last minute people for overnights with my Aunt and with Vanessa for her fantastic bedside manner, her ability to handle an emergency situation with grace and intelligence. We have used many different agencies over the years and this one is by far the BEST!!! I highly recommend them.

    Provider Response

    Thank you Thea for your confidence and for bringing us in to work with your Aunt. There were many changes along the way with schedules and times and I am glad we were able to accommodate and be of service. We work hard to take away the worry and uncertainty and I feel our team really was there 100%. All the best to you and your lovely Aunt S.! Paul

    Daddie two fattie

    5

    October 6, 2016

    I am a past client of this provider

    All I can say is , WOW ! Synergy was there in our darkest hour of need . Extremely professional and extremely dedicated . Paul and his team of experts really know how to take care all the details in care . Thank you for your wonderful services you and your team have provided . Again thanks !

    Kelly R

    5

    July 7, 2016

    I interviewed this provider

    I was looking through several websites to find a caregiver for my mom and dad. They needed somebody more for companion care but who also had the ability and willingness to sometimes just get my mom out of the house, help with the laundry which is down in the basement, get her to the grocery store, etc. Fortunately, my mom's doctor recommended Synergy and it's been a great experience. Paul and his wife Shelley were incredibly responsive to my inquiry, set up a home meeting with my family to make sure we were comfortable with their practice and also brought one of his caregivers to help my mom and dad feel at ease since they really "didn't need help". Needless to say, once Maurine engaged with my mom and dad, they have found that they do in fact need help and Maurine always leaves them a meal ready to go when she leaves, taking a burden off of my sisters and me. I highly recommend Synergy and Maurine and am so glad I was referred to them.

    Provider Response

    Thank you, Kelly for your kind words. We are so pleased to be of service to your parents and are happy we could pair them with Maurine. We all enjoy speaking with your dad when he calls and I know Maurine loves working with your mom! Glad to be able to help them out.

    J-&-PJHWEX

    5

    May 17, 2016

    I am a past client of this provider

    Maurine worked with us for many months during the end of last year and the beginning of this year. During this time, she took care of my 91 year old mother who has advanced dementia. The minute Maurine walked in, she clicked right away with Mom. She stayed with her during all of her time at the house finding inventive ways to keep her busy and exercise her . They played games and did coloring and puzzles. She also fed her and assisted her with dressing and washroom issues. My mom was always sad to see her leave for the day but had a big smile when she returned the next day. We were forced to move my mom into a more controlled environment as it was too much for us... Maurine was there until the day we moved her and even went with us to her new home to help with the transition. In summary, I would highly recommend Maurine for any kind of this type of work and if the occasion ever arises that we might bring Mom home we will be on the phone with her first thing to see if she is available to come back.nice

    winter ranch

    4

    May 12, 2016

    I am a current client of this provider

    Synergy Home Care does an excellent job of working with clients and their families in tailoring service to meet client needs. All caregivers are friendly, polite, kind and prompt in providing expected services. Management is very willing to work with client issues and discuss and implement required adjustments in a prompt, professional manner.

    Melanie R.

    5

    March 30, 2016

    I am a current client of this provider

    We interviewed three agencies to provide in-home care for our elderly uncle. Synergy was clearly our top choice. They listened carefully to assess our needs and tailored services accordingly. The caregiver they selected was a perfect match for my uncle. The team at Synergy communicated with us seamlessly and consistently exceeded our expectations.

    Provider Response

    Melanie thank you for the kind words. It has been a great pleasure working with you and serving your uncle.

    luckyc46206

    5

    January 28, 2016

    I am a current client of this provider

    Synergy has been a wonderful experience and truly a compassionate and dedicated professional provider. The attention to client/family satisfaction and focus on patient health & overall well being has been a priority from the beginning and a continued practice among all the care givers on their staff. The reliable support has absolutely set them apart from any other type of care you could ask for when considering hiring professional help for a loved one. Paul & his staff have really gone above and beyond just providing basic home health care and have exceeded our expectations when providing assistance in times of patient emergencies. I would highly recommend them to anyone who is currently seeking trustworthy & compassionate care for a family member. Personal thanks to Paul & his staff!

    123jordan

    5

    October 3, 2015

    I am a current client of this provider

    The caregiver from Synergy did a fantastic job taking my mother to her grandson's wedding. The cv was responsible for bathing, dressing, fixing mom's hair & make-up, driving to & from the event, keeping mom calm during the wedding ceremony, socializing, and helping mom with dinner. Th cg exceeded our expectations. Prior to the date there was a meeting held with synergy representatives to evaluate mom & discuss the expectations for the event. The reps were very professional & went over all the details with us to establish clear goals which were all met. After the meeting, more questions from us arose which were all promptly answered. We highly recommend Synergy Home Care.

    Joe min

    5

    August 11, 2015

    I am a current client of this provider

    They are responsive, compassionate, and very sensitive to our needs. They make caring for your relative easy. I would highly recommend them to anyone looking for care giving assistance.

    Provider Response

    Joe, Your family has been very welcoming and we have appreciated the opportunity to work with you and your brother. Thank you for your ringing endorsement.

    -Frank1

    5

    August 11, 2015

    I am a current client of this provider

    We've been very satisfied with Synergy. The caregivers they sent are outstanding. We initially had a problem with scheduling but it was resolved right away.

    Provider Response

    Thank you Frank for your kind words. It is a pleasure working with you.

    Madalina

    5

    July 21, 2015

    I am a current client of this provider

    My family is extremely grateful for all of the help that the Synergy in-home caregiver has been able to provide. The company is professional and effective. The caregiver is reliable, kind, and hard working. We are so glad that we were able to find the help we needed from them!

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    About SYNERGY HomeCare of Schaumburg in Schaumburg, Illinois

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