SYNERGY HomeCare of Schaumburg

Offers Home Care

68 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Schaumburg (800) 973-1841
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Reviews of SYNERGY HomeCare of Schaumburg

68 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Schaumburg

August 11, 2020

By Gene F

I am a current client of this provider

They communicate well by informing me about everything and what is going on with changes. They get here on time.

March 31, 2020

By Paul L_8

I am a past client of this provider

They helped the most by being available to come to help and do what I needed. They were very accommodating. When I decided to make other arrangements, they were very understanding.

March 25, 2020

By James G_17

I am a current client of this provider

They help me with showers every day which I wouldn't be able to do otherwise. Both of the people that work with me are very good and friendly.

January 15, 2020

By Helen K_8

I am a current client of this provider

I like that I don't have to vacuum the rugs anymore or mop the floor in the kitchen. I usually do those things when my loved one isn't able to. They are able to take my wife shopping since I am legally blind and can't drive.

December 13, 2019

By Marilu A

I am a current client of this provider

They like to look after things. When I lost four of the caregivers, they looked after me until I got a new person. They have been very helpful. We have a new caretaker at the beginning of the year, and she is excellent. They picked out a good one for me. Everything that she does is excellent.

September 19, 2019

By Mike R_9

I am a current client of this provider

It has made it, so I don't have to worry about my father 24 hours a day. They have been very communicative. We did have an issue with the weekend worker at first, but the second one has been fine. My dad seems to like them very much. It has been good so far.

August 29, 2019

By Sherry M_5

I am a current client of this provider

She needs them 100%. She needs the caregiver, me, or my dad. If it weren't for the services, she would be in a nursing home. We want her home as much as possible. They follow up, all the time. They always answer the phone when you call. They can always get somebody in if the original caregiver can't come.

July 17, 2019

By Lora K

I am a past client of this provider

Our family can not be more grateful and thankful for the care Nancy and Paul gave to our father. Our Dad really enjoyed when Nancy came to his memory care facility and helped him with activities, eating, and being his friend. It was a big relief for us and she was always there on time and on schedule. Paul was excellent at keeping us informed and was always available for questions.

July 08, 2019

By Jack D

I am a current client of this provider

If it's too hot, The caregiver wants to stay in the house where there is air conditioning, and I needed help in the garage last week because it was too hot. I am older than her. I have a husband that I take care of, and I have Synergy to help, and it is just okay. I wind up doing the most of the work by myself.

May 29, 2019

By Anonymous_984

I am a current client of this provider

They get her up and ready for the day. We have a very nice lady and everything seems to be working out on Saturdays.

May 21, 2019

By Anonymous_1862

I am a past client of this provider

The most positive part of the care was that the caregiver had taken care of handicapped people before. I think that they are responsive. They had good hiring criteria.

April 05, 2019

By Corban P

I am a current client of this provider

They make my life so much easier. I am able to go on trips that I would not otherwise be able to. I like how they are really good with my son by being hands on and experienced.

March 22, 2019

By Anonymous_1689

I am a past client of this provider

The caregiver who came was kind of iffy in their overall demeanor. The manager came by a couple of times and that was good. The caregiver came and did their job.

November 12, 2018

By Robert B_12

I am a current client of this provider

I cannot lift my husband, so by them coming, it has made my life a lot easier. In the beginning, they were inconsistent with sending the caregivers, but they have gotten better.

October 25, 2018

By Larry Kent S

I am a current client of this provider

I provided detailed directions to be followed, and there have been times when that didn't happen. I want them to improve on communication. There are times when they put someone there, and they don't tell me who they are.

Provider Response

Thank you for your reply Linda. As discussed we will provide printed calendars showing Caregiver shift changes and will always call if there are any changes. I apologize if our Caregiver has been late and has not informed you or the office when that has happened. We have addressed it on this end. Thank you for your feedback as we are always improving. You know to call me whenever needed. Sincerely, Paul

July 26, 2018

By Cindy C

I am a current client of this provider

It's extremely helpful because nobody can be there all the time, and we now we have good workers. We had another service before this and compared to that one, this one is heads and shoulders above. They really follow up and if I am having any problems and they take care of it right away.

July 17, 2018

By M.J.S.

I am a current client of this provider

We got Synergy Home Care for my husband. The caregiver is very good, he accompanied my husband to walk the dog, and hung some pictures. I might be requiring more services in the future. We have had no problems with billing and scheduling.

May 08, 2018

By Dorothy B

I am a current client of this provider

I was late coming back, and the caregiver stayed until I got there.

December 11, 2017

By Robert J

I am a current client of this provider

SYNERGY HomeCare has been very good to us and the office staff responds very quickly. They do a very good job finding a caregiver for us. SYNERGY HomeCare has made my life easier by coming here and cooking food for us, helping to clean the house, and doing any other chores we may have. My wife is worried for me to go out to the store or the bank, and now we have the caregiver do those things, and I'm able to stay home with my wife, who has anxiety.

December 11, 2017

By Marian H

I am a past client of this provider

I would say that SYNERGY HomeCare had caring care, and they wanted me to recover as quickly as possible, and they offered to do things for me that I was not able to do on my own. I could not have gone on without SYNERGY HomeCare.

December 06, 2017

By Ken S

I am a past client of this provider

SYNERGY HomeCare was very courteous and professional and very prompt in getting back to me and finding someone for me. The services certainly helped me out. I had an appointment, and I needed someone to stay with my dad. He enjoyed having someone other than his daughter to talk to. He enjoyed the caregiver.

October 20, 2017

By Gul B

I am a past client of this provider

SYNERGY HomeCare's service is adequate but the cost of service is high for what is provided. In terms of quality and responsiveness, they are very good. The impact was very minimal for us. Our situation was more just needing someone to be available for his care.

Provider Response

Thank you, Gul for your valued feedback. We strive for excellence everyday. If or when we ever fall short we like to hear in order to adjust and improve. I am pleased that responsiveness and quality were mentioned as positive call outs. Cost of service of course ties into providing the best CNA's and Caregivers possible. Our interview process is through, rigorous and costly so that we get the right Caregivers on our team. Precious was a perfect fit as we discussed. She a highly skilled CNA and filled most all shifts requested. The one Caregiver we needed to replace was handled within the hour and we gladly corrected what was a mismatch. I'm glad your dad improved quickly and I sincerely hope all is well with he and your family. Thank you again for your feedback. Warm regards, Paul

October 09, 2017

By Barbara J_6

I am a current client of this provider

SYNERGY HomeCare is very reliable and dedicated. SYNERGY HomeCare is able to shave and shower my loved one twice a week, so it relieves pressure from me.

October 06, 2017

By Anonymous_1086

I am a current client of this provider

I would recommend SYNERGY HomeCare because they've been very good about meeting my requirements. The service has helped me keep my appointments and just general help has been good. It's only a few hours a week.

September 22, 2017

By Janet &

I am a current client of this provider

The caregivers are very good and the office staff has always been there for me if I have questions. If my loved one didn't have SYNERGY HomeCare she would be in a nursing home.

September 11, 2017

By Lori G_1

I am a current client of this provider

SYNERGY HomeCare is very attentive to my loved one's needs. The services from SYNERGY HomeCare make it so I can do things that I normally would not be able to do.

August 10, 2017

By Paul M_2

I am a current client of this provider

The one thing that I would like to emphasize is that we really like the caregiver from SYNERGY HomeCare. The only issue that I have with SYNERGY HomeCare is that when our regular caregiver isn't available, it's tough to find a replacement. Every now and then, there are issues with getting my father motivated, but I don't think that's the caregiver's fault. Some days he is just difficult.

July 11, 2017

By Irene P

I am a current client of this provider

I would tell someone that all of the caregivers that work at SYNERGY HomeCare are very good. The services from SYNERGY HomeCare help me with my chores, which I need because I am getting very weak.

July 11, 2017

By Linda G_3

I am a current client of this provider

SYNERGY HomeCare has a helpful and pleasant office staff. They are good about having someone there for my mom every weekend. If we didn't have SYNERGY HomeCare, my brother and I would be spending every other weekend with my mom.

July 11, 2017

By Nancy_1

I am a current client of this provider

SYNERGY HomeCare is very reliable. I like the selection of caregivers that they gave my dad. SYNERGY HomeCare is a big help, they are doing things I don't have to do, and it helps me as a caregiver.

May 08, 2017

By Donald G_1

I am a current client of this provider

SYNERGY HomeCare has very caring employees. The caregivers clean, help me around the house, and take me to the store.

April 21, 2017

By Ruth T_4

I am a current client of this provider

I would recommend SYNERGY HomeCare because the caregivers are good. They do what they are supposed to do. The services have helped the most with my husband and getting him changed.

April 17, 2017

By Miss B_1

I am a past client of this provider

SYNERGY HomeCare provided us with a very good caregiver. The caregiver kept my father safe and took care a lot of things around the house.

March 31, 2017

By Evelyn870074

I am a current client of this provider

I have received excellent care. The caregivers have been very knowledgeable and very caring.

March 29, 2017

By Pat678535

I am a current client of this provider

The ladies have been very great in providing my husband with interesting talk and care.

March 17, 2017

By Anonymous827586

I am a current client of this provider

Service was great. The girls that helped my wife were kind and professional. They always arrived on time and never left before my wife was in bed for the night.

March 07, 2017


I am a current client of this provider

As a family, we are VERY happy with Synergy! The owner Paul met personally with me and my mom to discuss our needs, and also made a followup visit. The staff is also very communicative. There are a lot of agencies to choose from, and we decided on Synergy because they were the most flexible and cost-effective agency in terms of working with us when we needed care only 2 hours a day. They also let us meet with the caregivers first, and are very communicative with both my mom and me if the caregivers are delayed (rare) or need to be replaced. I can rest easy knowing they will take care of my mom if something happens (all of her kids live very far away). We are exceedingly happy with our caregivers. who are all long term residents of the area, cheerful, and capable of handling tasks other than patient care, such as day to day tasks my mother needs done. The most important thing (other than a great caregiver of course) when caregiving from a distance is knowing that the agency will handle problems if they come up and not abandon yo or be hard to reach--in this case Synergy has been stellar. Highly recommend this agency!

Provider Response

Thank you Victoria for your review. The Caregivers bring conversation and assistance allowing mom to maintain her lifestyle and independence. We will stay close to her Care Plan and will be in touch if there is any need for updates or modifications. Your review is again appreciated. We are always pleased to receive feedback and like the word to get out that our Caregivers do a fantastic job day in and day out. Enjoy the blizzard in NYC today! Paul

February 23, 2017

By Gene G

I am a past client of this provider

Synergy Home Care provided home care for my Mother. Jean the staff at Synergy were terrific and caring in dealing with my Mom and handling her care and all the issues she deals with. She has had to move into a skilled nursing facility now. Thank you Synergy

Provider Response

Thank you very much Gene. We hope your mom begins to feel better very soon and we are glad that Jeannie could be there for her for comfort and companionship. Many thanks, Paul

February 07, 2017

By Scott P_1

I am a past client of this provider

SYNERGY was very reliable and friendly, and they handle their clients really well. They took good care of my father. Having SYNERGY allowed my father to get out of bed and dressed in the morning. They also helped with personal hygiene.

January 01, 2017

By Jean and Helen Haworth

I am a current client of this provider

The caregiver services are very friendly and excellent services. They clean her up very good. They are very helpful with laundry to the dryer and dirty stuff to the washer. Also, very helpful with garbage and taking her to the bathroom, and good advice.

Provider Response

Jean, We are so pleased that we can be there for you on a daily basis. We will continue to assist Helen and will make sure that you are both kept safe and sound. Many thanks for your review. Jeannie and Maurine both love working with you! -Paul

December 29, 2016

By Ruth Cullian

I am a past client of this provider

Synergy has provided me with great caregivers. I am very pleased with my main caregivers as they treat me as if I was their mother. They always smile and as loving.

Provider Response

Thank you Ruth - we enjoy working with you very very much and are pleased you are feeling so much better these days! Paul

December 28, 2016

By Annette Swoger

I am a current client of this provider

The two caretakers provided by Synergy HomeCare for my husband gave excellent care to him. They came on time, provided all agreed services and gave him the assurance and trust required to provide the necessary care. I would highly recommend this service.

Provider Response

Annette it was a please to meet you and I'm so pleased you were able to attend the wedding. Our Caregivers so enjoyed your husband too! Paul

December 23, 2016

By Eplantz

I am a past client of this provider

The provided service was friendly and cost appreciative. I am happy I found them and will use them again in the future.

Provider Response

Thank you Gene. It has been a pleasure meeting you and we will be there for you as needed in the future. I appreciate that you first came to our office to meet with us and "check us out". It was a great discussion and we were all on the same page with providing your transportation needs. Hang in there and stay strong!

December 15, 2016

By Diane478238

I am a past client of this provider

I was impressed with Synergy Homecare from the start. Everyone including the owners, the scheduler and the caregivers were very friendly and professional. Their excellent communication and customer service set them apart from other agencies.

Provider Response

Thank you very much Diane - we so enjoyed working with your family. Your dad entertained our Caregivers with his beautiful singing and very pleasant demeanor. Mom is a wonderful woman and we hope you all have a very pleasant Holiday Season. Paul and Team

December 10, 2016

By Anonymous802560

I am a current client of this provider

We have received superb service from Synergy Homecare in Schaumburg Illinois. The owners and staff are extremely helpful and work hard to provide whatever services we need, even on short notice. Our current caregiver, Leslie is like family to us. She is hard working, multi-talented, willing to help us in any way she can, and she a wonderful personality. I can see my wife’s face brighten up every time Leslie arrives. We highly recommend Synergy Homecare of Schaumburg to anyone in need of care.

Provider Response

We are so pleased the Leslie is available to be there for your family. She is an amazing Caregiver and loves being of assistance. Thank you for taking the time to review our business and I will let Leslie know of your kind words:) Paul

December 08, 2016

By Anna Marie

I am a past client of this provider

Synergy took care of my cousin. They gave him excellent care until his passing. I would highly recommend them. Wonderful staff!

Provider Response

Thank you Anna Marie for introducing us to your cousin. We were honored to be a part of the Care Team in his final months. Your endorsement of our services to your family and the Care community is very much appreciated. Glad we could be there in his time of need. Regards, Paul Fisher

November 29, 2016

By Anonymous002277

I am a current client of this provider

We have received superb service from Synergy Homecare in Schaumburg, IL. The owners and staff are extremely helpful and work hard to provide whatever services we need, even on short notice. Our current caregiver, Leslie, is like family to us. She is hardworking, multi-talented, willing to help us in any way she can, and has wonderful personality. I can see my wife's face brighten up every time Leslie arrives. We highly recommend Synergy Homecare of Schaumburg to anyone in need of care.

November 22, 2016

By Donald377883

I am a current client of this provider

Very good, knowledgeable staff, and ready to accomplish any task or situation given.

Provider Response

Thank you for your review Don we truly appreciate your taking the time. We will be available for you as needed and are hoping to see you up and "running" again soon. Our Caregivrs all enjoy working with you as I'm certain you are aware. Many thanks! Paul

October 28, 2016

By Lori Fulk

I am a current client of this provider

My family loves Synergy! They have helped us through a very difficult decision for my dad regarding the level of care he needs. The flexibility of scheduling caregivers and meeting his unclear care needs were essential to us. Synergy met those needs and adjusted the schedule to give him the independence he feared he was losing. Currently my dad has a team of caregivers who are kind, thoughtful, mindful and even do light cleaning! I'm so grateful we found Synergy HomeCare.

Provider Response

Thank you Lori. We so appreciate the opportunity to help your dad stay safe and age in place. Its great that he can still be productive at the office and maintain a great deal of independence. We are happy to provide the safety he needs and be there for him around the house. Many thanks for taking the time to share your thoughts! Paul Fisher

October 26, 2016

By Thea H.

I am a past client of this provider

Best home care experience we have had while dealing for 10 years with in home health agencies for various family members. Could not be more pleased with the abilities of both Paul for providing last minute people for overnights with my Aunt and with Vanessa for her fantastic bedside manner, her ability to handle an emergency situation with grace and intelligence. We have used many different agencies over the years and this one is by far the BEST!!! I highly recommend them.

Provider Response

Thank you Thea for your confidence and for bringing us in to work with your Aunt. There were many changes along the way with schedules and times and I am glad we were able to accommodate and be of service. We work hard to take away the worry and uncertainty and I feel our team really was there 100%. All the best to you and your lovely Aunt S.! Paul

October 05, 2016

By Daddie two fattie

I am a past client of this provider

All I can say is , WOW ! Synergy was there in our darkest hour of need . Extremely professional and extremely dedicated . Paul and his team of experts really know how to take care all the details in care . Thank you for your wonderful services you and your team have provided . Again thanks !

July 07, 2016

By Kelly R

I interviewed this provider

I was looking through several websites to find a caregiver for my mom and dad. They needed somebody more for companion care but who also had the ability and willingness to sometimes just get my mom out of the house, help with the laundry which is down in the basement, get her to the grocery store, etc. Fortunately, my mom's doctor recommended Synergy and it's been a great experience. Paul and his wife Shelley were incredibly responsive to my inquiry, set up a home meeting with my family to make sure we were comfortable with their practice and also brought one of his caregivers to help my mom and dad feel at ease since they really "didn't need help". Needless to say, once Maurine engaged with my mom and dad, they have found that they do in fact need help and Maurine always leaves them a meal ready to go when she leaves, taking a burden off of my sisters and me. I highly recommend Synergy and Maurine and am so glad I was referred to them.

Provider Response

Thank you, Kelly for your kind words. We are so pleased to be of service to your parents and are happy we could pair them with Maurine. We all enjoy speaking with your dad when he calls and I know Maurine loves working with your mom! Glad to be able to help them out.

May 17, 2016


I am a past client of this provider

Maurine worked with us for many months during the end of last year and the beginning of this year. During this time, she took care of my 91 year old mother who has advanced dementia. The minute Maurine walked in, she clicked right away with Mom. She stayed with her during all of her time at the house finding inventive ways to keep her busy and exercise her . They played games and did coloring and puzzles. She also fed her and assisted her with dressing and washroom issues. My mom was always sad to see her leave for the day but had a big smile when she returned the next day. We were forced to move my mom into a more controlled environment as it was too much for us... Maurine was there until the day we moved her and even went with us to her new home to help with the transition. In summary, I would highly recommend Maurine for any kind of this type of work and if the occasion ever arises that we might bring Mom home we will be on the phone with her first thing to see if she is available to come back.nice

May 12, 2016

By winter ranch

I am a current client of this provider

Synergy Home Care does an excellent job of working with clients and their families in tailoring service to meet client needs. All caregivers are friendly, polite, kind and prompt in providing expected services. Management is very willing to work with client issues and discuss and implement required adjustments in a prompt, professional manner.

March 30, 2016

By Melanie R.

I am a current client of this provider

We interviewed three agencies to provide in-home care for our elderly uncle. Synergy was clearly our top choice. They listened carefully to assess our needs and tailored services accordingly. The caregiver they selected was a perfect match for my uncle. The team at Synergy communicated with us seamlessly and consistently exceeded our expectations.

Provider Response

Melanie thank you for the kind words. It has been a great pleasure working with you and serving your uncle.

January 28, 2016

By luckyc46206

I am a current client of this provider

Synergy has been a wonderful experience and truly a compassionate and dedicated professional provider. The attention to client/family satisfaction and focus on patient health & overall well being has been a priority from the beginning and a continued practice among all the care givers on their staff. The reliable support has absolutely set them apart from any other type of care you could ask for when considering hiring professional help for a loved one. Paul & his staff have really gone above and beyond just providing basic home health care and have exceeded our expectations when providing assistance in times of patient emergencies. I would highly recommend them to anyone who is currently seeking trustworthy & compassionate care for a family member. Personal thanks to Paul & his staff!

October 02, 2015

By 123jordan

I am a current client of this provider

The caregiver from Synergy did a fantastic job taking my mother to her grandson's wedding. The cv was responsible for bathing, dressing, fixing mom's hair & make-up, driving to & from the event, keeping mom calm during the wedding ceremony, socializing, and helping mom with dinner. Th cg exceeded our expectations. Prior to the date there was a meeting held with synergy representatives to evaluate mom & discuss the expectations for the event. The reps were very professional & went over all the details with us to establish clear goals which were all met. After the meeting, more questions from us arose which were all promptly answered. We highly recommend Synergy Home Care.

August 11, 2015

By Joe min

I am a current client of this provider

They are responsive, compassionate, and very sensitive to our needs. They make caring for your relative easy. I would highly recommend them to anyone looking for care giving assistance.

Provider Response

Joe, Your family has been very welcoming and we have appreciated the opportunity to work with you and your brother. Thank you for your ringing endorsement.

August 11, 2015

By -Frank1

I am a current client of this provider

We've been very satisfied with Synergy. The caregivers they sent are outstanding. We initially had a problem with scheduling but it was resolved right away.

Provider Response

Thank you Frank for your kind words. It is a pleasure working with you.

July 20, 2015

By Madalina

I am a current client of this provider

My family is extremely grateful for all of the help that the Synergy in-home caregiver has been able to provide. The company is professional and effective. The caregiver is reliable, kind, and hard working. We are so glad that we were able to find the help we needed from them!
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About SYNERGY HomeCare of Schaumburg

Our basic life needs and desires do not change significantly as we age. We want choices, we want to maintain our independence, and we want a say in our daily decisions. As we age, we come to cherish these basic needs although we may need assistance at times. Dignity, respect, companionship, and enjoyment are as important as balanced nutrition, cleanliness, personal hygiene, privacy, comfort, and safety to leading a healthy and productive life.

Our number one goal at SYNERGY HomeCare is to introduce the perfect caregiver to your loved one while delivering on the promise of a safe environment. With safety comes reassurance and peace of mind for the senior and their family. Every senior has unique wants and needs and deserves to be listened to and understood. Thorough interviews are conducted in the convenience of your own home. We strive to fully satisfy and care for your loved ones.

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Services and Amenities of SYNERGY HomeCare of Schaumburg


  • French
  • Spanish
  • Tagalog

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Credit Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Nfection Control; Hazard Communication; Caregiving Techniques; Handling Behaviors And Frustrations.

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Electronic Fund Transfers

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: State License
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SYNERGY HomeCare of Schaumburg

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