Bickford of Aurora

Sarah

I toured Bickford of Aurora. It seems warm and inviting. It's very clean. The staff was friendly. I know this is an odd thing to say, but it smelled clean, which can be an issue based on my experience with other places in the past. The food smelled very good, and the menu was acceptable. The staff was very nice, and I liked her a lot.

Frank

My wife was in memory care for about a year and was very well taken care of. The room was very nice and the staff took good care of my wife they made sure she was comfortable. The staff were very nice and would call me if any issues came up. I was able to take my wife out anytime i wanted i usually took her out to lunch. I really had no issues with Bickford of Aurora it is a well run facility.

Norma

Bickford of Aurora was a beautiful place. The facility was really nice. It's newer, but the cost is a lot higher. It's almost $5,000 a month and the fee will go up every year. The business director is very nice. She even sent me an email the last couple of weeks to find out what's going on, so she really cares. That's the only extent of my contact with them. We did not take my mother-in-law there for the visit because it was out of her price range. Just from my tour, it looks like they had a lot of nice activities, and the dining room was beautiful, so I'm sure everything else was fine as long as price is not a concern. We said that she would go in as an independent, and that was OK because they prefer that she's independent, and as she needs services they would add to it.

Provider Response

Raymond

Bickford of Aurora was very good. What I liked least was that they didn't concentrate on memory care, but the facility itself was magnificent. They've got nice people. They have memory care, but their concentration is more on assisted living. If I put my uncle in Bickford, he would probably have to be in assisted living. Their memory care is way more expensive. It's over $9000. They're excellent. Everybody I talked to was so supportive. My uncle is Italian. He likes to have a glass of wine. They said, "You bring wine and we'll serve it to him at lunch or dinner." They were willing to accommodate him. It's a brand new place. It's gorgeous. They have a little bistro. They have a big living area. The dining room is more like a restaurant. It was nice. I wouldn't mind living there.

Provider Response

Sheri

Bickford of Aurora was beautiful, but it was just too expensive for us. We toured the memory care, and the staff was very friendly and very willing to help with anything we needed. The dining area is very elegant and very nice. When we went there, they were playing bingo with the residents. Some people were playing Uno. Those were the only two things that were going on at the time that we were there. They have a hair salon and a spa. They also take the residents on outings.

Kathy

We have signed up with Bickford of Aurora. We've already put our deposit and everything down, so we're all set. We drove by a few other providers, but we actually went and physically went in there because it's kind of centrally located for all the family members, it's brand new and they have space available. It was very nice that's why we decided to go with it. They have very nice people. We're going in through memory care, so the room is just a studio. The security was very nice. You go into the main doorway, and they have someone come out and meet you. They checked our temperature, took some information, and then they gave us a tour. We saw a little exercise area. They showed me where you can get their haircuts, the meet-and-greet area, and the craft area. They showed us a lot of things. We walked through the whole facility. They have a memory songbook that you put together and then they have people come in and talk one-on-one with my mom, they get her out with the group, and they play trivia and other games and things like that if she would like to do that. They had a lot of things that she could pick up on if she wanted.