Auberge at Naperville

My loved one is currently here. I am extremely impressed. It's only a 2-3-year-old facility. Dogs are on-site since pets sometimes can have a calming effect. Meals are extremely good. The staff is extremely friendly. It's more of a family environment.

I chose this community because they have a caring, professional, loving, and spiritual staff. Everybody knows how to handle the residents with memory issues, from the maintenance people, to the aids, to the people at the desk. Everybody is trained there, and they’re so loving and caring, which is so amazing. They also care for the families and the caregivers that brought the residents in, so there’s a lot of connections with the family.

I went to visit my uncle who was just admitted there and was so pleasantly surprised to see how interactive the staff was with the residents. What a positive place!!! Most especially, it was immaculate, no smells and definitely was an inviting place to visit. The residents I saw seem well-adjusted and treated with kindness, respect and dignity. The best part of of it was the interaction that the three in-house dogs had with the residents. The dogs were calm, gentle and happy dogs and interacted well amongst the residents. I also learned there is an in-house cat named Steve. I'm so relieved to see that my uncle will be a part of this community where I feel he will be at peace with himself and that his family will also be relieved to know he's in a safe place where he's treated with kindness and respect.

We moved dad here. It’s a new facility just for memory care. They just opened last December. We came to know about them because they sent my mom a postcard letting her know that they were opening and inviting her to an open house. The facility feels much less of an institution. They have a philosophy of improving the quality of life of people who have dementia and focusing on what they can do and not on what they can't do; providing a very nurturing and pleasant environment. He is getting good therapy there. Dad is in a shared room so it's a room with two beds and a bathroom. They also have single room where you would have just one room and your own bathroom. It’s all in one level which is another advantage. The staff is very professional, compassionate, and dad is getting good care. They have a lot of activities planned. Their philosophy is that you should keep people like my dad busy and engaged during the day and they do a really good job in doing that. I would highly recommend this facility.