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  4. Arden Courts of Geneva

Arden Courts of Geneva

Offers Assisted Living and Memory Care

6 Reviews
2015
2388 Bricher Road, Geneva, IL 60134
Call (800) 385-2527
Arden Courts of Geneva (800) 385-2527
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Reviews of Arden Courts of Geneva

6 Reviews Write a review
Food
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Facility
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Activities
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Memory Care Reviews for Arden Courts of Geneva

July 13, 2021

By By, Jen

I am a friend or relative of a current/past resident

My mom's room had ants every year she was there and it was never cleaned well. The caregivers do NOT have to be CNAs at Arden Courts so some are unprofessional and untrained. They do have a great activity program and the head of activities is very kind and compassionate and treats all the residents as equals. The past director just retired and she did a very good job at trying to keep the facility top quality. I would not send my loved one there with a brand new young director with no experience and with not having certified CNAs to take care of my loved one. They were understaffed and we had to move my mother due to the fact that they were not staffed to be able to move a resident who was immobile and the rooms and washrooms are too small to invest in a Hoyer lift. We had to move my mom on short notice due to this fact. I would look elsewhere.

Provider Response

Jen, we are sorry that you had a negative experience with the team and cleanliness at our center. Although we cannot discuss any specific issues on this site due to patient privacy, we would like to talk with you about your concerns. Please contact our Care Line by calling or emailing.

September 10, 2020

By John

I am a friend or relative of a current/past resident

Arden is not a fancy place but someone told me when I was looking that all the fancy stuff was to impress me and that the residents didn't care. They were right, the most important thing is the care they receive and Arden is excellent at that. Everyone there treated my wife like she was their Grandmother. I couldn't be more pleased with my decision to keep her there.

Provider Response

Thank you for sharing John! We are glad to hear you were happy with your wife's care and that you found our staff to be so welcoming and took such great care of you loved one.

August 27, 2014

By Peter19

I am a friend or relative of a resident

We have a place for my dad. It's at Arden Courts. We went to this one because there was a memory care specialty. I appreciate the staff; they're very conscientious. Communication is good between the staff and the family. There's a bathroom and a single room. It's very clean and very well-maintained. I've had a few meals there and the food is good. My dad is happy with it. The building is broken into 4 sections and each section has a dining room. Each section consists of perhaps 25 to 30 patients. He takes part in their activities and we're informed as to what they are by a monthly calendar of events. They have various field trips. It's an option for the residents to sign up or family members to sign up for the parent. They go to various locations either in town or within the Chicago area.

July 31, 2014

By Caring89037850

I visited this facility

Arden Courts was a very nice facility. The young lady that took me on a tour was very nice. She was very knowledgeable. She knew her job. It was very nice; it was quiet. They had a very nice outdoor courtyard area with a nice enclosed walk-in path. That was a huge consideration for us with my dad: the outdoor accessibility.

May 30, 2014

By Caring86596850

I visited this facility

I would have actually moved my mom into Arden Courts if she were allowed to move. The rooms were totally fine. I like the rooms, I like the one-on-one attention, and I like the interior courtyards where they're supposed to walk. They all seemed fine. Everybody there seemed happy. My mom can't really do many activities anymore. I didn't get to try the food, but it seemed OK. One thing I was concerned about is that they didn't have transportation available. They didn't have a bus so that they could take my mom to the store, or the doctor. So that would be my one negative about Arden Courts.

July 10, 2012

By Sixsicks

I am a friend or relative of a resident

Arden Courts was overall a good facility. When my mother first arrived, the facility was almost full and fully staffed. As the economy dropped, there were more empty beds and staffing was reduced. That makes economic sense but the staff was trimmed to the point of not being able to provide the same level of treatment that was originally provided. Arden Courts was specifically for Alzheimer's patient so the reduced staffing definitely affected level of care.The staff was quite good and caring but stretched and language issues were more apparent as pay was reduced for the workers. I was not employed there and have never worked in this field. My observations are only about the level of care and how it was affected by the economy. After my mother was moved to a different facility, it seems these issues are more severe at other facilities than at Arden Courts. In terms of care and amenities, Arden Courts did a very good job with following up with family on any medical issues and providing group activities for the residents. All of the staff were quite friendly and involved the families when visiting. I believe that with Alzheimer's patients, it's as important to visit the facility as much as visiting the resident. I would visit at different times throughout the day and evening to see the different shifts in action and was happy to see that all staff were treating the residents well. The only negative with the staff cuts was that residents would wait a bit longer for assistance but the staff did do the best they could.
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Questions about Arden Courts of Geneva

What ongoing training does the staff receive in dementia care?

Every employee completes an Alzheimer’s and dementia training course which has been certified by the Alzheimer’s Association. They also receive regular in-services to ensure they have the most up-to-date knowledge on the latest dementia caregiving practices.

What programs or activities does Arden Courts of Geneva offer to keep residents engaged? How does the staff engage residents' long-term memories?

Arden Courts provides a wide array of success-oriented programming scheduled all throughout the day, 7-days a week. Our programs are tailored to match each resident’s cognitive and physical capabilities and are specifically designed to engage our residents, provide socialization opportunities, and increase their self-esteem.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our employees partner with medical professionals and family members to develop a personalized care plan for each resident which is adjusted as necessary. Nurses are on staff 24/7.

What techniques does Arden Courts of Geneva use to support memory care residents during mealtimes?

Our employees are specially trained and use time-tested dementia caregiving techniques to help our residents enjoy their mealtimes and receive appropriate nutrition. Our residents also enjoy their meals in our smaller neighborhood dining rooms. This smaller environment helps to reduce agitation and anxiety in our residents and provides opportunities to socialize with friends over a good meal.

How does Arden Courts of Geneva keep residents' families informed about their loved ones' health?

Family members are updated with any change in condition or change in the resident’s service plan by the Arden Courts leadership team and nursing staff. We also address any concerns our family members have about their loved ones during daily interactions.

Describe the neighborhood around Arden Courts of Geneva. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Arden Courts is a stand-alone memory care community nestled in residential areas. The community also has safe and secure landscaped walking paths and courtyards so our residents can exercise, enjoy the beauty of the outdoors or sit and chat with friends.

Is Arden Courts of Geneva affiliated with a hospital if more care is needed?

Arden Courts partners with many healthcare professionals and hospital systems.

Costs for Arden Courts of Geneva

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Arden Courts of Geneva

Costs

  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Entry Fee Cost : $2500
  • Assisted Living Starting At: $7550/month
  • Memory Care Starting At: $7550/month

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Party Space
  • Golf
  • Tv Room
  • Garden And Patio
  • Security Gate

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Psychiatric Care
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Guest services

  • Guest Parking

Diet

  • Diabetic
  • Special Diets
  • Low Salt
  • Vegetarian

Languages

  • English

General

  • Resident Capacity: 60
  • Respite Care
  • Pets: No Pets Allowed

Range of services

  • In Home Health
  • Physical Therapy
  • Occupational Therapy

Payment options

  • Insurance
  • Check

Licenses

  • State Licenses: 0049619
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About Arden Courts of Geneva

Developed nearly 30 years ago, Arden Courts provides a unique approach to caregiving and was created to help people living with memory loss enjoy residential living while receiving the professional assistance they need 24 hours a day. We understand dementia because memory care is all we do.

Arden Courts recognize that our residents have individual routines and interests, capabilities, and needs. We set out to accommodate their individuality beginning with an assessment by one of our professional staff members. Working with you, we develop an individualized care plan which is regularly adjusted to meet any changes in your loved one’s routine or condition.

Our community was specially designed not only to be safe and secure but to instill a sense of home that enables our residents to remain as independent as possible. The layout of the community was designed to help your loved one stay as oriented as possible while maximizing their independence. Our safe and secure landscaped walking paths and courtyard areas allow residents to explore and be as active as they would like. Our engaging, success-oriented programming is scheduled throughout the day and is tailored to meet our resident’s abilities and interests.

When it comes to memory care, experience makes a difference. Contact us to arrange for your personal tour and discover how Arden Courts can make a difference in your loved one’s life today.

What Makes Us Special

After five years of research, Arden Courts was specially designed not only to be safe and secure, but to instill a sense of home that enables residents to stay as independent as possible.

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Arden Courts of Geneva


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