Bickford of St. Charles

The staff at Bickford of St. Charles was extremely friendly and very helpful. The place itself was very nice; more like a home rather than a hotel feel. At the time we were there, there wasn't any planned activity, but they gave us the tour. They have an activity room and beautiful meeting rooms. They have a lot of cozy corners where people can sit and do the puzzle thing, a whole game room where they could play pool, or use up the gambling table to play cards; it was just a very pleasant experience. My sister-in-law has a really bad dementia and needs assisted living. At that time, they were completely booked and what they showed us was a guest room that was already furnished. There's a room that is becoming available at the end of the year that we have gone ahead and signed for. We've seen that room empty, and they're in the process of painting and cleaning it for her. We have decided this is the place she is going.

Bickford of St. Charles seemed very clean. The rooms were good size. They had lots of activities. They were very comparable with the other facility. Their facilities and their programs that they had for the residents, I saw them very similar with the other facility. However, it was closer to where my sister lives and it seemed more in the style that my dad would enjoy.

Bickford is very nice. My parents are very comfortable there. They have different outings that they go on and have their games. They just do a lot of activities. They’ve only been there for about a month, but they’re adjusting quite well.

I visited Bickford of St Charles. I would say they have more living room spaces than the other facility I visited, but when I went to the other facility, they knew more people and greeted them by name. Here in Bickford, they would either pass them by or they might say hi but not by name. The rooms and dining rooms were wonderful. They have larger rooms. The dining room is just as nice. They let you taste one of their little muffins which were very good. It is a nice little setup. They kept in contact with me quite a few times.

It is for my father-in-law, and the name of the community is Bickford. We chose it because of cost and location. I am undecided about the staff working there right now since there doesn't seem to be enough of them. The room is very nice. He does have a spacious room. He does not participate in the activities though. I would recommend it, and as a matter of fact, I'm thinking of moving my own dad from an assisted living location to this one. As for food, they have very small portions and almost too much variety. People with dementia don't need a whole lot of options because it only confuses them. They need to pay a little bit more attention to the residents.

It's been fun. The food is good, and the rooms are very nice at Bickford. The building is very nice. They keep it clean. It's a very clean and roomy facility. It always impresses us when we come to visit my mom.

My father had his respite care at Bickford for two weeks and it went pretty good. The only thing was that they ordered eye drops for him in the middle of the night for $50 and it could have waited in the morning for less charge. One evening he said was cold and I knew we were supposed to bring our own blanket because we knew they don't have blankets and they weren't too helpful with that. But the facility was nice and it was pretty new. They had activities like exercise, transportation and trips. Overall, it was a good experience.

The staff at Bickford of St. Charles are very nice. Everybody was very professional.

We were delighted to visit the Bickford of St. Charles assisted living facility while in the region. Our tour of the outside grounds was lovely; there were flowers and shrubs everywhere, with nice seating areas. The backyard featured many places for seniors to also enjoy with friends and family easily. The main foyer had a lovely receiving area, reminiscent of a quaint country home or hotel. All of the indoor rooms had plenty of fresh air and light. Each room was also beautifully and comfortably furnished. The main living areas were fresh, clean and sunny with a contemporary, yet homey décor. The colors throughout the building were quite nice. The snacks all looked interesting, healthy and nutritious. Meal menus offered a variety of healthy food options. We liked that they encourage drinking plenty of fluids for healthy hydration each day. The food we saw looked nutritious, delicious and smelled really good, too. The dining rooms were lovely and included both casual and formal options. The larger room could also be reserved for private functions. The residents were encouraged to enjoy physical activity as much as possible - through the walkways around the building and yoga and aerobics classes. There is also weight training and other equipment available. The activity calendar featured many stimulating activities. They had outings to local libraries, events, culture, restaurants, shopping and even athletics. They also take suggestions to update the schedule. We could really see that the residents were treated with care, kindness and respect at all times.