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Bickford of St. Charles

2875 Campton Hills Road, St. Charles, IL 60175

(800) 558-0653 (Call a Family Advisor)

4.56

(23 reviews)

Offers Assisted Living and Memory Care
Top rated on Caring.com

2018, 2023

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Bickford of St. Charles
Bickford of St. Charles
  • Top rated on Caring.com

St. Charles, Illinois 60175


4.6

(23 reviews)


Bedroom Type


Starting Price

$4,867/mo



Care Types

Assisted Living, Memory Care

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Bickford of St. Charles

St. Charles, Illinois 60175



Bedroom Type


Starting Price

$4,867/mo



Care Types

Assisted Living, Memory Care

View Community

Arden Courts of Geneva

Geneva, Illinois 60134



Bedroom Type

studio


Starting Price

$8,800/mo



Care Types

Memory Care, Assisted Living

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Reviews of Bickford of St. Charles in St. Charles, Illinois

4.56

(23 reviews)

  • Facility

    4.9

  • Staff

    4.7

  • Food

    4.3

  • Activities

    4.0

  • Value

    4.3

Top rated on Caring.com

2018, 2023

Sarah

4

July 29, 2022

I am a friend or relative of a current/past resident

My brother is in Bickford of St. Charles. It is more modern than some other facilities. The interior is modern, with tall ceilings and lots of windows. The upkeep seems fine and adequate. They've had three different head nursing staff, and that's a little challenging, so staffing is always an issue. But there have been some nurses that have been here the whole time, which is good. So there is some stability there as far as them knowing my brother and his needs. They have been inviting my brother to their activities, but he's just been a little crotchety. But it seems he's settled in, comfortable, and content, which is good. The food has been fine. My brother is diabetic, and the few times we've been here, they have not served him dessert. So I complimented and thanked them for not serving him dessert. My brother has a service dog. They allowed the service dog to come, and they helped with getting care for the dog. So that was kind of above and beyond the fact that they take care of the residents and their pets.

Provider Response

Hi Sarah, I'm so happy to hear that your loved one is having a positive experience! I appreciate you taking a moment to share your feedback. I'll be sure to pass it on to the team here at Bickford of St. Charles!

Lorraine

5

June 10, 2022

I visited this facility

I visited Bickford of St. Charles. My daughter toured with me. The staff showed us around and spoke with us for an extended time. She wasn't in any hurry at all. She showed us the memory care. There were people doing games and keeping their mind going. I thought, " Wow. This is awesome." I visited the assisted living, and I was at the memory care, too. They were doing some kind of a game there to keep their memory going. The place was beautiful. They took us to a studio and a one-bedroom. They took us outside. They had a little garden there for the people, and they're growing tomatoes. They will use the tomatoes for their meals. This is just all so important to have a home-like atmosphere, and it definitely was. There was plenty of room for the person to entertain if they wanted to. There was plenty of rooms inside to sit at the table on the second floor, to play games, and to have visitors. The people were so nice. Everybody was so nice. They were really, really nice. However, they have a shorter term for respite care. The place was spotless, and their garden outside was beautiful.

Provider Response

Hi, Lorraine. We are delighted to hear you are considering Bickford of St. Charles for your loved one! We appreciate your feedback on your visit with us and want to thank you for sharing your experience. Have a great day!

David

4

March 11, 2022

I visited this facility

We toured Bickford of St. Charles. It was beautiful, very homey, very clean, and very well maintained. The staff did a phenomenal job. She explained everything that we asked. The dining area was nice, but we did not sample any of the food. They did have a salon a couple of days a week. They had plenty of reading areas. They had television areas, they had a game room set up for table games.

Provider Response

Hi David, thank you for leaving us such an excellent review. We appreciate it very much!

Cathy

5

December 5, 2021

I visited this facility

I was accommodated wonderfully at Bickford of St. Charles. They have on staff, physicians, physical therapists, occupational therapists, speech therapists, and a podiatrist. They have their own pharmacy, doctors come to visit patients daily if needed. I did not have lunch, but I did have a dessert that the chef made, which was fantastic. It looked like an upscale hotel. It was quite lovely inside. The dining area had beautiful, round wooden tables with soft, cushy chairs for the residents. It looked like it was a restaurant. They have a beauty parlor where you make an appointment and they do your hair. They had little separate rooms that had crafts, and they had their own little TV sitting area with couches and recliners, not just hard cushioned chairs. It looked like somebody's living room where you are going to sit and watch television together. Also, the residents' rooms are very close to that area where it's not like they have to walk hallways to get to where they're going. It's all centrally located to where their rooms are.

Provider Response

Cathy, we are delighted we could provide you with such a positive experience! Thank you again for taking the time to let us know how we did.

Nancy

5

September 19, 2021

I visited this facility

My tour experience at Bickford of St. Charles' assisted living was very positive. Beth, the staff, was delightful. She was very enthusiastic, really very helpful, and very inspiring. It felt like a very warm place. It was bright, open, and gave a very warm feeling. The residents looked very happy too. For me, the location is convenient because it's right off the main road so it's easy to get to.

Provider Response

Hi Nancy! Thank you for leaving us such an excellent review. We appreciate it very much!

Carol

5

October 2, 2020

I visited this facility

I have already been to Bickford of St. Charles. It's a lovely place. I live in St. Charles, and the community and what they have is just absolutely stunning. It's beautiful. The rooms that they have are roomy. They have a lot of activities for the seniors. They are very cautious. They are allowing, I think, half-hour scheduled visits. I went over the menus and what they're making is very good. It's very, very clean inside. It's three floors, and the activity rooms are nice. The people that I came upon all seemed to be very happy. They're all very positive. If things would work out for my husband, I think it would be a top choice. They have memory care but my husband does not have dementia and he does not have Alzheimer's. He would need heavy care. The rooms are so nice and roomy. They have a ringer where they could pull the alarm if they need help with anything. There's like three separate pull chains depending on what room they're in, which I was impressed with. It's not like they're just there, there were a lot of assistance people there. I would move in there myself if I ever needed to.

K.B.

5

January 1, 2020

I am a friend or relative of a current/past resident

My wife moved into Bickford of St. Charles around October. The staff is nice and informative, the rooms are very nice, and when she checked in, it was painted in the color she wanted. It's a very nice facility. The dining room is okay, but the food is the weakest part of the whole place, some days it's good, and some days it's not so good. It's a little bit above average, but it's not bad. She goes to a book club once in a while, and she goes to exercise, but they have many to choose from. We're pleased and satisfied with it.

PS

4

November 13, 2018

I am a friend or relative of a current/past resident

My mother-in-law has been in Bickford of St. Charles for two months now. The place is very nice. The staff members seem very helpful and very informative. With any questions, they get back with an answer right away. My mother-in-law says the food is good. There are only a few things she doesn't like, but it is very nice. My mother-in-law wasn't involved in a lot of activities. However, since the other residents have been coaxing her into going to group exercise and to some other things, she is getting a little more involved. The room we got for my mother-in-law is a studio. It is a sitting-bedroom all in one with a small kitchenette. It has a small refrigerator and a microwave. She has a full-size double door closet for clothes and storage. However, the bathroom would be better with a couple of drawers. She has a sink but underneath of it is all open. The staff members are always very helpful, very friendly and any issues. They respond fairly quickly to any of questions or any needs that she would have or I would have. They seem very good. They won't do anything without a prescription through the doctor.

LH

4

November 21, 2017

I visited this facility

Bickford of St. Charles was probably one of my top choices. I thought it was a very friendly and welcoming place. The staff was very nice, and the people were engaged when we went there a couple of times. They had someone in charge of the activities.

jwjones727

5

April 6, 2017

I am a friend or relative of a current/past resident

My mother was ready to leave her apartment and we started looking at facilities around the western suburbs of Chicago. We looked at two Bickford facilities, both of which were excellent. During our visits the staff was very friendly and informative. One thing I notice right away the staff always spoke to the residence and called them by name. Something I did not see at other places. We eventually settled on the Bickford of St Charles, IL and could not be more pleased with the decision. It is no longer an assisted living facility but a warm and caring home for my mother. They have a full day of activities with something for everyone. The food may be too good as my mother has but on a little too much weight. The staff at St Charles is very good and they all know my mother which is obvious when I talk to them. The home is kept in top condition and is always decorated in season. This location sponsors periodic events for the entire family and they do an excellent job with these family occasions. The Bickford of St Charles has been an excellent home and has been instrumental in making the transition from apartment living to assisted living painless for my mother. I highly recommend any of the Bickford homes and especially the St Charles location.

Dave045254

5

December 27, 2016

I visited this facility

I visited Bickford. It was beautiful but very expensive. The staff was very nice. The rooms were beautiful and bigger than the one in the other place I visited. It was new and really nice.

Debra345465

5

October 10, 2016

I visited this facility

I toured Bickford of St. Charles. It was a very nice place. It was very clean. I don’t see why one wouldn’t go there or could have any kind of complaints being there. One of the women took us on a tour, and she pretty much showed us everything. They had people in the exercise room. Because my father has dementia, we were more interested in that section -- which was kind of separate. The dining room was really nice. It kind of reminded you of going to a really nice hotel.

Mary656165

5

October 6, 2016

I visited this facility

I would say Bickford of St. Charles is the best. It’s a beautiful building with lots of activities displayed so that people will know what’s available for them to do. They also allow family members and pets to drop in and be there with the residents at any time. They provide transportation to doctors, but you have to let them know ahead of time since they're available twice a week. They have a doctor, a nurse there, and they have a podiatrist on site. There are so many different things that are good about it, and the residents all seem to be happy and friendly.

Joyce119326450

5

February 10, 2016

I visited this facility

I went to Bickford of St. Charles for my dad. I was very impressed with the person I met there. I was also impressed with the facilities, and how they help the residents to maintain as good a memory as long as possible. She showed us that they actually monitor the response to call light, and I thought that was very impressive. The facility was very clean too.

Visitor45

3

January 1, 2016

I visited this facility

Bickford is a beautiful place, and it's like being in a hotel. Most of them have their own rooms, some of them are double, and they do have a special section for dementia. They have different places to sit, and it's just like a home where you're not stuck in one area. The people seemed nice but there wasn't as much action there. They were pretty much leaving people to do whatever they wanted, I didn't really see anybody playing cards, or sitting down to watch TV. The dining area was beautiful, and they had a menu, so they had a choice, like going into a restaurant and placing an order from a menu.

Donna C.1

5

December 31, 2015

I visited this facility

The staff at Bickford of St. Charles was extremely friendly and very helpful. The place itself was very nice; more like a home rather than a hotel feel. At the time we were there, there wasn't any planned activity, but they gave us the tour. They have an activity room and beautiful meeting rooms. They have a lot of cozy corners where people can sit and do the puzzle thing, a whole game room where they could play pool, or use up the gambling table to play cards; it was just a very pleasant experience. My sister-in-law has a really bad dementia and needs assisted living. At that time, they were completely booked and what they showed us was a guest room that was already furnished. There's a room that is becoming available at the end of the year that we have gone ahead and signed for. We've seen that room empty, and they're in the process of painting and cleaning it for her. We have decided this is the place she is going.

Karen118628750

5

December 31, 2015

I visited this facility

Bickford of St. Charles seemed very clean. The rooms were good size. They had lots of activities. They were very comparable with the other facility. Their facilities and their programs that they had for the residents, I saw them very similar with the other facility. However, it was closer to where my sister lives and it seemed more in the style that my dad would enjoy.

Debbie115274850

5

October 29, 2015

I am a friend or relative of a resident

Bickford is very nice. My parents are very comfortable there. They have different outings that they go on and have their games. They just do a lot of activities. They’ve only been there for about a month, but they’re adjusting quite well.

Caring100091450

5

March 20, 2015

I visited this facility

I visited Bickford of St Charles. I would say they have more living room spaces than the other facility I visited, but when I went to the other facility, they knew more people and greeted them by name. Here in Bickford, they would either pass them by or they might say hi but not by name. The rooms and dining rooms were wonderful. They have larger rooms. The dining room is just as nice. They let you taste one of their little muffins which were very good. It is a nice little setup. They kept in contact with me quite a few times.

Caring107787450

3

March 17, 2015

I am a friend or relative of a resident

It is for my father-in-law, and the name of the community is Bickford. We chose it because of cost and location. I am undecided about the staff working there right now since there doesn't seem to be enough of them. The room is very nice. He does have a spacious room. He does not participate in the activities though. I would recommend it, and as a matter of fact, I'm thinking of moving my own dad from an assisted living location to this one. As for food, they have very small portions and almost too much variety. People with dementia don't need a whole lot of options because it only confuses them. They need to pay a little bit more attention to the residents.

Caring86596850

4

May 30, 2014

I visited this facility

It's been fun. The food is good, and the rooms are very nice at Bickford. The building is very nice. They keep it clean. It's a very clean and roomy facility. It always impresses us when we come to visit my mom.

Caring75861750

4

December 30, 2013

I am a friend or relative of a resident

My father had his respite care at Bickford for two weeks and it went pretty good. The only thing was that they ordered eye drops for him in the middle of the night for $50 and it could have waited in the morning for less charge. One evening he said was cold and I knew we were supposed to bring our own blanket because we knew they don't have blankets and they weren't too helpful with that. But the facility was nice and it was pretty new. They had activities like exercise, transportation and trips. Overall, it was a good experience.

Frankie2

5

November 24, 2013

I visited this facility

The staff at Bickford of St. Charles are very nice. Everybody was very professional.

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Costs for Bickford of St. Charles in St. Charles, Illinois

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,867

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,867

Starting Price

Services and Amenities of Bickford of St. Charles in St. Charles, Illinois

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Tv Room

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

About Bickford of St. Charles in St. Charles, Illinois

If you think there's not much going on in a senior living community, you've never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.

That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net -- a proactive care team that's all about helping them live happier, healthier -- longer. Oh and did we mention our resident happiness ratings are double the industry average?

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford's nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

  • On-site primary care
  • High-performing care network
  • Interdisciplinary care meetings
  • Integrated health records
  • Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life's work. We're still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most -- living the best life possible. Whatever care needs they have, we're here to help.

  • Bread Basket Scratch Kitchen - This isn't institutional food. They'll get three meals a day from our scratch kitchen -- good as home can be.
  • Daily Activities - Choose your fun every day, with options like exercise, guitar sessions, happy hour, and much, much more.
  • Pet Friendly - Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time.
  • Resident Monitoring System - Never worry that mom could end up somewhere unsafe.
  • Transportation Services - Rest easy knowing your loved one can get anywhere they need to go, safely and hassle-free.
  • Medication Management - Twenty different pills per day? No problem.
  • Assistance with Activities of Daily Living - Whatever it takes to give your loved one their dignity, choice, and independence.
  • Maintenance-Free Living - Housekeeping, laundry, home maintenance -- no more! (And yes, we'll even help with the TV remote.)
  • Dementia Programming - All Bickford caregivers consistently receive advanced training in dementia care.
  • Spiritual Care - Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support.

Help your loved one age gracefully in 3 easy steps

  • Visit us. Come in for a tour with one of our Family Advocates. We'll start by listening so we can understand your loved one's unique situation. We know what's at stake and we're ready to do whatever it takes.
  • Choose a HigherPath. The status quo isn't good enough. Your loved one deserves better. With our proprietary HigherPath senior health model, we can help your loved one live happier, healthier -- longer.
  • Cherish your time together. These years are meant to be golden. With your loved one living their best life possible, you can savor every moment. Meals, milestones, memories -- enjoy them all.

Map of Bickford of St. Charles

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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