Lexington Square of Lombard

Beth

We chose Lexington Square of Lombard for the location because it's closer to most of us compared to some of the others that I looked at, and they are all very caring people. I like their tenure. Most of the staff has been there for quite some time and that was important to me because my cousin is in memory care, and I wanted to make sure that the staff knew how to deal with memory care. Safety is pretty good. I have to have a passkey to go in and to get out. They don't let just anybody in. The residents aren't able to get on the elevator on their own. I like the fact that the residents all wear a little beeper to page a nurse if need be. She has indicated that the food was very good. I like the variety. She is diabetic, and they are paying attention to that, so I thought that was great. There are things that she doesn't like, but I didn't see anybody complaining. They seem to be keeping her quite busy. They have her up and dressed every day. She's always doing something. The facility is very pleasant, very homey, and very clean. Everybody just seems very comfortable there.

Dave

I liked Lexington Square of Lombard. It's a multilevel facility. They had five floors, so it was a little different. Some of the other ones had one or two floors, but this one was a little bit bigger. They had a really big atrium in the middle and it was very bright and well-lit. The people kind of hang out around that area on the different floors, so I liked that about it. The dining room was very nice. It was probably one of the nicest dining rooms I saw in terms of how it looked. Their menu looked really good. They had a lot of activities. It was very clean and looked very nice. They had kind of high-end finishes on the different rooms, the hallways, and the multipurpose area. They have studios, one- and two-bedrooms. The staff was very good, very knowledgeable, and very nice. He took a lot of time to show me around. We weren't rushed at all. They have a beauty salon. They have more than one library.

Cherie

I visited Lexington Square of Lombard, and the rooms were extremely spacious. I didn't meet that many people, but the one person that I talked to was very thorough and very accommodating. That was one that I would have considered, but it was a little bit too far. It was very clean and very nice. The rooms were big, so for the monetary value, it was very good. There were no odors. Things looked very well cared for. I didn't notice any safety hazards, like tears in the carpeting or anything like that. The hallways could be a little bit long for somebody, but I would have considered it if it were closer. The tour was very well done and very professional.

David58

Had the opportunity to visit this Community for my Dad. We loved the size and the affordability of the apartments. The staff is so friendly and welcoming! My Dad really enjoyed his meal. This is a must see!

Brian

Our tour at Lexington Square of Lombard was nice. The gentleman actually contacted me, and he was very helpful. We met and talked about my mom. Then he took me on a tour of the entire place, specifically the assisted living floor. We saw the dining room and the amenities. We toured the whole place, and it was very nice. The facility was very nice, very fancy, very clean, and very welcoming. All the employees were very nice, I really like the place. It is very nice. The location was good because it was close to my house, so that's one of the reasons I chose to go view the place. He took me to a couple of different rooms: a 1-bedroom and a studio. They were very nice rooms. They had extra curricular activities for them and a beauty shop. There was a special room that you can rent if you wanted to have a party and have your family. They have bus trips and various other things for them to keep them busy.

Vinette

Everyone at Lexington Square of Lombard was very nice and helpful. It was very clean, which I liked. I think they were taking great precautions for Covid. It seems like they had a lot of great amenities for the residents. We got a tour of a communal area where they could sit and watch movies. We got a tour of the hair salon as well as other common spaces like a cafe. I thought it was a nice space for the folks that live there. We looked at a studio and a one-bedroom and they seemed very nice and well kept. Nothing is worn out or outdated, so that was nice to see. It's just at this point, the financial cost of it is kind of what's stopping us. I didn't see any activity. We went at 6:00 at night, so it was a little bit later, but I've heard they do movie nights and different games. At some point, they did outings and events. I don't know how that is being affected with Covid, but I know they had things like that. The dining area was very nice, very spacious, and very clean. No one was in there because maybe we were even there later than 6. Dinner was already over at that point and I don't know how many people are allowed in there with Covid and all of that, but it seemed very clean. It almost looked like a restaurant, which was kind of nice.

Michael

We have chosen Lexington Square for my mother. The care is very good, and her apartment is very nice. We were able to go in and look at it and then go back in and set it up for her. The staff is very kind and helpful. They have several activities, but my mother has only really done bingo and the exercise classes and things like that.

Provider Response

hslifka

My mother-in-law spent the last few months of her life at Lexington Square. The staff was attentive, caring, and wonderful! They really went above & beyond for my MIL and our family. The facilities were clean. I highly recommend Lexington Square!

Provider Response

J_A_V

Staff was very friendly, residents also seemed very happy. Good relationship between staff/residents

Violet

We are going to move to Lexington. It's a lovely, friendly place, and it seems like it's going to work very well. The staff we met was wonderful. The apartment we got is a two-bedroom, two-bath, with kitchen and living room. The price is within our budget.

Waiting for refund

My mother was at this facility for a few weeks until she passed away. She was paid up for an additional nine days beyond the date of her death. The financial coordinator told me that they would send me a prorated refund. More than a month later - no refund. I called and left a message and received no reply. I called the next day and was told to expect a refund in one or two weeks. It sounded like they had taken no action until I asked for the refund. Mom received good care there, but the business practices are lacking.

Linda741066

Lexington Square was a wonderful place, but it’s a bit expensive. It had a swimming pool and many activities, and the rooms were bigger.

Good Son

The first time I visited Lexington rehab was with my father. The physical therapists were wonderful. They pushed him to get stronger each day they were with him. HOWEVER,, this review is not on my Fathers stay but my Mother’s. She had a broken hip and needed to get the leg moving again. Again, the physical therapists were wonderful, they pushed my mother to her limits every day. My complaint is with the administration and possible the nurses who administer there drugs. After a full 10 days or so, we had a meeting with the administration staff. At that meeting we talked about Goals that would be met. My mistake was not asking for a second meeting to see if goals were being met. In my eyes, it was clear they were not and I trusted the staff did too. All of a sudden after about 3 weeks, my mother was discharged. I tried to appeal the decision with Medicare and Lexington sighting that goals had not been met and in fact 2 physical therapists said she was not ready for discharge. Medicare did not step up and neither did Lexington. Medicare said that my mother would stay at Lexington while the appeal was going through. Again, I thought they were taking care of this, only to find out, that her stay was out of pocket,, so be careful reader, what your promised, ask questions. The last week or so my mother was at Lexington, she was sleeping a lot. When we talked, she was looking through me, not at me. I truly believe something was going on with her drugs. Let’s face it, how hard is it to take care of an old woman when she sleeps the day away. Of course I have no proof of this, but it is strange that within 24 hrs of coming home, my mom was pretty much herself again. Physical therapists 5 stars Case worker/admin. 1/2 star for just showing up. Averages 2

Caring99129750

Lexington is a much larger building. They have everything from a studio to one-bedroom. There was a choice in room size. I went to one room, and it was unfurnished.

Debbie90281650

I took my mother back to Lexington Square so that she could see it. She really liked it. It was a very nice community. The staff was all very pleasant and very informative. They followed up to see if we have any more questions, so I was very impressed with them. The rooms were a very nice size. We only saw one of the 1-bedroom apartments, but it was very nice and it seemed big enough. We also looked on a studio which was a good size. The dining room was very nice, and they had a nice little room towards the back of it that looks like a private area. If you want to have your family come you can arrange that, and I think it can hold 15 people. So that was very nice. They have exercise classes, like water exercise class, planned outings, and a library. One floor was the library, another floor was the workout room, and then another floor was I think the game room. It just seemed like a comfortable place. It's very clean, too. My husband made a comment that, when we walked in the front door, it was like walking into the lobby of a 5-star hotel.

Kathy81313250

My mother-in-law was at Lexington. She had her own apartment. She was only in the assisted living the last couple of weeks before she passed. We were very happy with everything there. The rooms were clean. They were a good size. The staff was very good. I like how they treated my mother-in-law. They were wonderful to my mother-in-law, and they were wonderful to our family. She was happy with the food. It was very nice, and we had a bridal shower there. Once a week or twice a week, they took them shopping if they wanted to go. They had entertainment, exercise classes, cards, and clubs. They would do field trips to different places.

Tom38

We visited Lexington and the staff seemed nice and informative, but the rooms were small. I was not able to see much of the activities.

Hyacinth1

Lexington is very nice and neat. Everything was good, but they're probably the most understaffed.

Hope 1

My husband was in Lexington Health Care for six weeks. The place was clean, there was no smell, it's very well kept. The only thing I wasn't really happy with was they moved my husband from one room to another three times and I was never notified of his move until I got there. That just didn't fit well with me. They have to keep the family more informed and open to family members. Also, they never actually asked my husband to be involved with the activities. He was pretty much left on his own in his room. However, I'm satisfied with their services.

ToddM

The staff at Lexington are generally very friendly and kind, although the dining staff can be rude and most of them do not speak English well. The facility has many activities for its residence to take part in. There is also a library, workout room and swimming pool which are open to all residents. The workout room is a little small, but from what I have seen it is rarely busy. The residents also have the ability to have doctors appointments on site with a specific doctor who visits regularly. A small grocery store in the basement as well as a hair salon make it easy for residents so they do not have to leave the building if they do not want to. The outdoor spaces are located directly next to the parking lot, so while residents do have space to get outside, it's not in a very serene setting. The building itself is also right next to an expressway, although the noise isn't a problem. Overall the facility isn't exactly a paradise, but for an assisted living facility it's not bad.

katie1

I have observed both the rehabilitative services and long-term assisted living and hospice services at Lexington. Rehabilitative Services: My grandmother spent two weeks at this facility recovering from a broken hip. She was assigned to a double-occupancy room and had a roommate for about 2/3 of her stay. She felt the physical therapy sessions were difficult but productive and enabled her to work towards a quicker-than-anticipated recovery. Her sole complaint was the lack of fresh fruit in the meal service. Long-term/hospice care: My (other) grandmother spent the last year of her life at Lexington in the long-term care. I visited for approximately one hour, once a week, which enabled me to get to know the staff and experience many mealtimes. Residents are typically given a choice of a salad with the option of soup, along with main entrees like salisbury steak, grilled cheese, and breaded chicken. Side dishes include veggies like green beans, macaroni and cheese, or mashed potatoes. The desserts range from brownies to jello with fruit inside, often accompanied by a dixie cup of chocolate or vanilla ice cream. Based on the smell and appearance, this food seems above average for a cafeteria-type dining environment. The staff are friendly and while they don't jump at every yell or ring of a page, they respond to requests and emergencies at an adequate speed. The facility is clean, including common areas. The grounds are nicely landscaped and provide many benches to relax outdoors with residents. Lexington's activities director arranges daily activities such as bingo or sing-alongs, as well as seasonal parties for holidays. The summer celebration includes a moon bounce for guests and hot dogs, among other treats. You can tell they're trying to engage residents and their loved ones based on the variety of activities.Overall, this is not a "luxury" facility but it is a considerable leap above state-run long term care facilities. The residents are treated pleasantly and it is apparent that the staff is doing the best with what they've got. I would not hesitate to live or arrange for a loved one to live at this facility.

brittanymr

This facility was not something I would recommend. My grandmother stayed here while suffering from Alzheimer's Disease. It seemed many of the workers did not understand much about her condition, or how to take care of her. While staying here she developed both MRSA and C.Diff which can often be prevented by proper sanitation procedures. This facility had many unsuitable features.

Social Wk Care Mngr

Lexington is a corporate chain with notable difference between their facilities. This is one of the least appealing Lexingtons. The building is set in a quiet, safe residential neighborhood. It is a large facility and often the parking lot is very full and difficult to find a spot without driving around waiting for someone to leave. There are some outdoor areas off the first floor for residents and families to use but these are minimal. There are common areas on each floor but they are either designated activity areas or small sitting areas that are generally small and do not afford any privacy. Rooms are of average size and most are shared. They do have large window that allow natural light. The food is average with some meals that appear appetizing and otherse that certainly do not. The staffing most often seems tight to short, with not enough staff to meet resident needs much of the time. Frequently "agency" nurses are encountered who do not work for the facility directly and have little knowledge of residents as a result. While some direct care staff is very kind and compassionate, there is also variability when there should not be.