Provider Response
We're very disappointed to learn of your family's experience at our community. Exceptional service to all residents and guests is a basic expectation for any of our staff, and we're discouraged you felt your concerns weren't being given appropriate consideration. We thank you and your siblings for taking the time to meet with our team, and sharing your feedback. Our goal is open communication and transparency, please continue to reach out directly to our team, with the contact information provided at the meeting. Your Mom is a long time Peace Village resident and we value our continued relationship.