Charter Senior Living of Hazel Crest offered us a respite. My aunt and uncle could do a trial for 30 days to see if we like that one. They had services and they had a newly remodeled suite. It was very nice. They just opened it up a few weeks ago, so they would be the first couple to be in this new facility. So that was a good thing. It was one place that was more intimate; there were not a lot of people. There were probably 16 in that one area, so that was a good thing. The staff was very, very informative and she kept reaching out all the time. It was very clean and they just remodeled. The facility itself was nice.
Charter Senior Living of Hazel Crest
Offers Assisted Living and Memory Care
17 Reviews
3701 W 183rd Strert, Hazel Crest, IL 60429
Call
(800) 385-2527
Reviews of Charter Senior Living of Hazel Crest
Assisted Living Reviews for Charter Senior Living of Hazel Crest
August 21, 2021
I visited this facility
June 25, 2021
I visited this facility
Charter Senior Living of Hazel Crest is a one-level facility. I could not see where the actual units that the residents lived in where, they said because of COVID. I was able to see the wing that they were in the process of getting ready to start a renovation on. There was obviously no one living in those particular units, but I was able to see the dining room area, and the recreation room area. I don't know what I saw, if that was considered memory care or assisted living. To me, it's all the same because it's a one-level location. It's not as though you go on one floor for assisted living and then another floor for memory care.
The dining area was nice and clean. The tenants were eating, so they were socializing. The staff was very nice and very attentive. There was an activity going on, and the residents were very engaged. A performer came in singing. There was live entertainment going on.
The grounds were very nice, very manicured, clean, and there was no odor. The courtyard was very peaceful and serene. It's enclosed with a private fence. That's what I really liked about it. If they want to go sit outside on their own, they can, and they have the supervision for it. They're encompassed in because of the privacy fence. I was just not able to see an actual residence. They took me in the area that was about to be rehabbed. What I looked at would not be the actual room that my father would live in. Other than that, the director was very nice, very knowledgeable, definitely seeks to understand what your situation is and wants to help, very resourceful, and very, very accommodating. The staff seemed very friendly.
June 19, 2021
I visited this facility
I went to Charter Senior Living of Hazel Crest. It's nice because the staff really assists the clients with their needs. They do activities with them. Someone is always there when the residents go to the bathroom, and if you need assistance with a walker or wheelchair, they have people on-staff to help you. They accommodate you with that. They really treat you nice when you come in, they greet you, and assist you with your needs. They're very professional and very pleasant. They said that they will have two meals a day and a snack. I didn't see the food, but I've seen the dining room, and it's very pleasant. The facility looked so nice.
Memory Care Reviews for Charter Senior Living of Hazel Crest
September 23, 2020
I am a friend or relative of a current/past resident
I like Citadel Estates Memory Care, I like what it does for my mother. It's much smaller so it's good for her and I don't have anything negative about them. The staff is about the business, they're about taking care of the residents. They're handling our residents accordingly, they're safe, the staff cares about their well-being and health.
May 01, 2018
I visited this facility
We visited Citadel Estates Memory Care. We saw single bedroom apartments and a studio that were all well kept. They had daily activities and set up an itinerary to take the people out on a daily basis. It was pretty good. The two people I met were attentive to my needs and polite, so that was encouraging.
August 25, 2017
I visited this facility
Easy admission process, lovely atmosphere and attentive and caring staff. Thank you for making us feel so welcome.
March 13, 2017
I am a friend or relative of a current/past resident
I found Citadel Estates for my father. It is good, and I love it. The staff is very patient, very caring, and very concerned. He has a room, which is big enough for one person, with a bed, a dresser, a bathroom, and a closet. They play games, watch movies, and have musicians visit to sing.
November 06, 2016
I am a friend or relative of a current/past resident
The way that Arden Courts is set up, they call them houses. They have 4 houses, and each house is all connected to the building, so you could go in and out of each of the houses. Each one of those houses has 16 bedrooms and a bathroom, which just did not have a shower in it, and I am sure that is for safety reasons, so they have to get showered by the aide; they get 2 showers a week. They do have an activity room, an activity supervisor, and then the aides to perform the activities with the residents. They would do a memory game where they would ask the residents questions. The communication around there is a little vague.
January 01, 2016
I am a friend or relative of resident
My parent is a resident at this facility. Our family chose this facility based on the ratings and cost.
The facility is clean and the employees are nice (lots of turnover of staff). Caregivers, are not very skilled to support memory residents as a whole.
Activity Director(s)??-Consist of watching tv shows, trivia questions, (asked of people that are asleep) and wasting paper and money on a daily newsletter that no one reads.
In a nutshell; the food is fair and the residents are clean and safe. They are not as proficient in the area of memory care as we would like.
December 30, 2015
I visited this facility
Arden Courts is beautiful with wonderful landscaping, and the residents can go outdoors. They have an excellent, friendly, and patient staff. The rooms were beautifully decorated with furniture included, so you don’t bring anything except yourself and clothing. It has an excellent location and great security. I highly recommend it for those with mild to moderate Alzheimer’s.
April 27, 2015
I am a friend or relative of a resident
Father was in Arden Courts of Hazel Crest. Initially, it was a good experience. It's a nice place. We had a few hiccups there -- nothing earth shattering -- but I'm not sure that I would recommend it.
February 28, 2015
I visited this facility
I went to see the Arden. They were for memory care, and they are OK. All the places that I went to, the staff were excellent because they want your business. They all have individual rooms and individual bathrooms. The only thing I didn't care about is the hallway which is kind of long and dark. It wasn't a really bright and cheerful place as I thought. It was a place I was thinking of putting my mother in. The people were eating, and the food looked decent on the table. It didn't look like mush or anything, but I didn't taste anything myself. The dining room has little tables of four with tablecloths. It has china plates and real silverware. Each table has a little centerpiece on it like you would have in your house. They were doing something with music like a twister game on the floor. I couldn't figure out how these people were going to do the twister on the floor. I think they were throwing something on the floor once she says the color. Other group was watching Wheel of Fortune. As for security, you have to buzz in and buzz out.
December 15, 2014
I am a friend or relative of a resident
My father was at Arden Courts of Hazel Crest for two weeks. They were one of the firsts to respond to my call, they were one of the first places that I looked at, and I was just very impressed. They had four different units, they had caregivers on each unit, and I just like the area that it was in. I like that it was just one level. They had a little breakfast area. It was very clean, and the scenery was nice outside and very calming. The staff were very caring and attentive. They knew each of their residents and their needs. They had activities going on all the time for the residents. They play games, watch movies, and go out within the confines of the facility and walk around. Once a month, they have support groups for the other family members so they too could meet other family members and develop a supportive network. I would definitely recommend them.
August 13, 2014
I visited this facility
Arden Courts was really nice. It was clean and everything was in order. The only drawback was it was not affordable. The staff was really nice. They have private rooms, community rooms for activities, and a place where they can sit around and enjoy one another. Each wing had its own dining area.
June 17, 2013
I visited this facility
My sister was impressed by Arden Courts and the convenience of the location for the drive made us decide to choose this place for my dad. The rooms were spacious. My dad was there for only four days in total though. When he arrived, they couldn't handle him so they sent him to a psych ward the next day and he stayed there for 3 weeks. When he came back, he fell and broke his hip so he was hospitalized, had surgery, and a week later, he died. We felt they were not equipped for dealing with his dementia. We sent them a letter but they have not responded. I would not recommend this place.
September 02, 2012
I am a past client of this provider
Although my mom didn't stay long at this facility, the facility was really nice. The atmosphere was very warm and there was quite a bit of outdoor space as well. The security was excellent as residents can roam around freely without loved ones needing to worry about them wandering away. Unfortunately my mom deteriorated quickly after going to this facility and really never had the opportunity to become really well adjusted there.
September 07, 2010
Positive experience here
I had my parent here for a 2 week respite and although it was hard for me coming from our home, all in all the staff was good and friendly. The food was good and after a few days getting adjusted we were managing it o.k. Depending on your seniors needs this place is definately worth a look. They have
a great layout - they have 4 seperate "homes" (wings) that each have a living room, kitchen, dining room for the residents so it has more of a home like setting. The main area has the activity rooms. The residents leave "home" for the activities. The activity coordinator was doing a great job keeping everyone engaged. Like anything, just make sure to check and double check things are understood and happening as they should in regards to meds, etc.
Costs for Charter Senior Living of Hazel Crest
Services and Amenities of Charter Senior Living of Hazel Crest
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: Entry Fee Cost : $1500
- Assisted Living Starting At: $3700/month
- Memory Care Starting At: $4600/month
Room and housing options
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 64
- Respite Care
- Minimum Age: 55
- Pets: No Pets Allowed
About Charter Senior Living of Hazel Crest
You’re at the helm of your own journey at Charter Senior Living of Hazel Crest. With the assistance of a professional, caring crew that is “called to care,” you’ll discover how great senior living can be at our Hazel Crest community.
What Makes Us Special
We are a luxury affordable all inclusive assisted/memory care community.
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