Charter Senior Living of Hazel Crest

Offers Assisted Living and Memory Care

17 Reviews
3701 W 183rd Strert, Hazel Crest, IL 60429
Call (800) 385-2527
Charter Senior Living of Hazel Crest (800) 385-2527

Reviews of Charter Senior Living of Hazel Crest

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Assisted Living Reviews for Charter Senior Living of Hazel Crest

Memory Care Reviews for Charter Senior Living of Hazel Crest

January 01, 2016

By Stang2752

I am a friend or relative of resident

My parent is a resident at this facility. Our family chose this facility based on the ratings and cost. The facility is clean and the employees are nice (lots of turnover of staff). Caregivers, are not very skilled to support memory residents as a whole. Activity Director(s)??-Consist of watching tv shows, trivia questions, (asked of people that are asleep) and wasting paper and money on a daily newsletter that no one reads. In a nutshell; the food is fair and the residents are clean and safe. They are not as proficient in the area of memory care as we would like.

December 30, 2015

By caring daughter118362050

I visited this facility

Arden Courts is beautiful with wonderful landscaping, and the residents can go outdoors. They have an excellent, friendly, and patient staff. The rooms were beautifully decorated with furniture included, so you don’t bring anything except yourself and clothing. It has an excellent location and great security. I highly recommend it for those with mild to moderate Alzheimer’s.

April 27, 2015

By Caring104427850

I am a friend or relative of a resident

Father was in Arden Courts of Hazel Crest. Initially, it was a good experience. It's a nice place. We had a few hiccups there -- nothing earth shattering -- but I'm not sure that I would recommend it.

February 28, 2015

By Caring106878950

I visited this facility

I went to see the Arden. They were for memory care, and they are OK. All the places that I went to, the staff were excellent because they want your business. They all have individual rooms and individual bathrooms. The only thing I didn't care about is the hallway which is kind of long and dark. It wasn't a really bright and cheerful place as I thought. It was a place I was thinking of putting my mother in. The people were eating, and the food looked decent on the table. It didn't look like mush or anything, but I didn't taste anything myself. The dining room has little tables of four with tablecloths. It has china plates and real silverware. Each table has a little centerpiece on it like you would have in your house. They were doing something with music like a twister game on the floor. I couldn't figure out how these people were going to do the twister on the floor. I think they were throwing something on the floor once she says the color. Other group was watching Wheel of Fortune. As for security, you have to buzz in and buzz out.

December 15, 2014

By Caring98718950

I am a friend or relative of a resident

My father was at Arden Courts of Hazel Crest for two weeks. They were one of the firsts to respond to my call, they were one of the first places that I looked at, and I was just very impressed. They had four different units, they had caregivers on each unit, and I just like the area that it was in. I like that it was just one level. They had a little breakfast area. It was very clean, and the scenery was nice outside and very calming. The staff were very caring and attentive. They knew each of their residents and their needs. They had activities going on all the time for the residents. They play games, watch movies, and go out within the confines of the facility and walk around. Once a month, they have support groups for the other family members so they too could meet other family members and develop a supportive network. I would definitely recommend them.

August 13, 2014

By Hattie3

I visited this facility

Arden Courts was really nice. It was clean and everything was in order. The only drawback was it was not affordable. The staff was really nice. They have private rooms, community rooms for activities, and a place where they can sit around and enjoy one another. Each wing had its own dining area.

June 17, 2013

By Susan62462750

I visited this facility

My sister was impressed by Arden Courts and the convenience of the location for the drive made us decide to choose this place for my dad. The rooms were spacious. My dad was there for only four days in total though. When he arrived, they couldn't handle him so they sent him to a psych ward the next day and he stayed there for 3 weeks. When he came back, he fell and broke his hip so he was hospitalized, had surgery, and a week later, he died. We felt they were not equipped for dealing with his dementia. We sent them a letter but they have not responded. I would not recommend this place.

September 02, 2012

By js3473

I am a past client of this provider

Although my mom didn't stay long at this facility, the facility was really nice. The atmosphere was very warm and there was quite a bit of outdoor space as well. The security was excellent as residents can roam around freely without loved ones needing to worry about them wandering away. Unfortunately my mom deteriorated quickly after going to this facility and really never had the opportunity to become really well adjusted there.

September 07, 2010

By healher

Positive experience here

I had my parent here for a 2 week respite and although it was hard for me coming from our home, all in all the staff was good and friendly. The food was good and after a few days getting adjusted we were managing it o.k. Depending on your seniors needs this place is definately worth a look. They have a great layout - they have 4 seperate "homes" (wings) that each have a living room, kitchen, dining room for the residents so it has more of a home like setting. The main area has the activity rooms. The residents leave "home" for the activities. The activity coordinator was doing a great job keeping everyone engaged. Like anything, just make sure to check and double check things are understood and happening as they should in regards to meds, etc.
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Services and Amenities of Charter Senior Living of Hazel Crest


  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Entry Fee Cost : $1500
  • Assisted Living Starting At: $3700/month
  • Memory Care Starting At: $4600/month

Room and housing options

  • Companion Suites: Yes
  • Studio Apartments


  • Resident Capacity: 64
  • Respite Care
  • Minimum Age: 55
  • Pets: No Pets Allowed
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About Charter Senior Living of Hazel Crest

You’re at the helm of your own journey at Charter Senior Living of Hazel Crest. With the assistance of a professional, caring crew that is “called to care,” you’ll discover how great senior living can be at our Hazel Crest community.

What Makes Us Special

We are a luxury affordable all inclusive assisted/memory care community.

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Charter Senior Living of Hazel Crest

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