We were at Sunrise of Willowbrook for a very short time, and it was actually very good. Their director of nursing had set up a very caring program for the residents.
Sunrise of Willowbrook
Offers Assisted Living and Memory Care
11 Reviews
6300 Clarendon Hills Road, Willowbrook, IL 60527
Call
(800) 385-2527
Reviews of Sunrise of Willowbrook
Assisted Living Reviews for Sunrise of Willowbrook
May 26, 2017
I am a friend or relative of a current/past resident
September 18, 2016
I visited this facility
Sunrise of Willowbrook looked nice and clean. I think we talked to the manager, and she was very nice. I saw some women playing cards. The dining area looked nice and clean too. They have a salon, exercise room, and I kind of wish that they would have give me a tour of what the rooms looked like.
August 17, 2016
I visited this facility
I liked what they had to offer at Sunrise of Willowbrook, but it smelled like urine. The staff was very nice. The cleanliness was not my cup of tea. I would not grade it high.
August 04, 2016
I am a friend or relative of resident
This facility has been wonderful to my mother. She has lived there since 2013 and has enjoyed every minute. I live in Clarendon Hills, so I visit often. Her care giver knows her well and also knows me well. This makes such a difference to me. I would recommend Sunrise of Willowbrook to anyone!
November 09, 2015
I visited this facility
Sunrise of Willowbrook seemed like a really nice, modern facility. Everything was nice and new and looked homey. The rooms were like little studio apartments with a little kitchen but without a stove.
October 29, 2015
I visited this facility
I was not thrilled with Sunrise of Willowbrook. One of things I truly didn’t like there was their hallways. Instead of having railings, like a hand rail, that you could grab onto, they had this little shelf that stuck out from the wall. If you’re an elderly person and you’re walking and you’re not stable, you want something that you can grasp your hand around versus this little shelfy thing that you can lean on but you can’t get a grasp of to help support yourself if you need it. It seemed like such a minor detail, but it really impacted me. Two wheelchairs, I think, and you would have started to feel a little claustrophobic in the hallway, and it felt darker.
I would say it was clean. We got a tour by one of the people that works in the memory-care unit; she was very engaging and showed us some rooms.
Walking in there the very first time, I felt like I was walking into a nursing home, not an assisted living, because there were multiple people in the main lobby entrance area asleep in their wheelchairs, completely slumped, like maybe they’d been there for way too long. It was just unsettling and left me very cold. There was a lively card game going on in one corner of an area, so this could have just been a group of the older folks that aren’t engaged and were just parked there. I would rather see more activity; maybe they need to be engaged more somehow.
May 23, 2015
I visited this facility
Sunrise of Willowbrook was a wonderful facility. The staff were absolutely wonderful and very well trained. I almost had my mother move there. There were just certain things that they couldn't provide for my mother like things that I'm finding out that she needs. They have a nursing home there, and you can get physical therapy, but you have to outsource. They have a company that comes in to do it. The staff was very in tune with the residents. They knew them extremely well. They knew exactly what to say to calm them down or what they needed to get done for them. I found them to be extremely caring.
January 27, 2015
I visited this facility
My mom lived in a Sunrise facility for a little over a year. I feel that they were kind to her,however I feel that they did the bare minimum to keep her clean and her clothing fresh. There was one receptionist
who was rude to me when I came to visit.
Provider Response
Thank you for your message. Please know we take all concerns seriously and would like to learn more about your experience with Sunrise. Please email us at Information@SunriseSeniorLiving.com. Thank you, Sunrise Team.
November 19, 2012
I am a friend or relative of a resident
Driving up, the facility is well-lit and maintained. It's a welcoming, new building. Inside, the counter people are very aware of people coming in and check I.D. and confirmed that I was indeed her grandson. The hallways are wide, with rails to assist those who need it. Inside of the apartment, everything is designed to be accessible and easy to use. I liked that my grandmother had to "check in" every morning, and if she didn't, entry was made into her apartment to ensure that she was ok, hadn't fallen, etc..
May 31, 2012
I visited this facility
I was outside most of the time, but both the inside and outside of the building were fantastic. The grounds of the entire area were very nicely kept, and there was many places to sit and enjoy the flowers. I spoke with many of the people working and living there, and I really did not hear much criticism at all. In fact, most people enjoyed there time keeping busy with the other volunteers. The place was very cleanly and kept very neat, and It seemed like a generelly nice place. The people living there got along well, and there were many different groups to talk to.
May 17, 2012
I visited this facility
We were checking out assisted living facilities in the Chicago area and decided to go and see Sunrise of Willowbrook, since it was recommended by a friend in the region as an option for our aunt.
The outside area resembled that of a well maintained smaller hotel. Outside greens were nicely landscaped and well-tended with plenty of great seating areas. The interior design featured nice colors, comfortable furniture, bright light and fresh air, which added to the cheery ambiance.
From sight seeing to nature walks and cultural events, the Chicago region has it all. The staff appeared to accommodate all levels of ambulation. The seniors are taken on many outings into the area's vibrant community to enjoy all that it has to offer.
The dining areas included really well prepared and healthy food with many choices. The food we saw looked and smelled delicious. The menus included food options for all kinds of diets.
The residents enjoy yoga and aerobics classes, sometimes held outdoors. Seniors are encouraged to enjoy physical activity as much as possible. There are also specially designed educational and social programs for residents and their families.
Private units featured beautiful decorations, many with great views of the surrounding areas. The spaces were all designed with safety rails and features.
The Willowbrook community is a safe and pleasant place for anyone to live. The seniors appeared very content here, with just the amount of care and attention they require.
Services and Amenities of Sunrise of Willowbrook
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Coffee Shop
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Resident Capacity: 82
- Staff Patient Ratio: Variable Staffing By Resident Need
- Minimum Age: 55
- Pets: Small Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 5101321
About Sunrise of Willowbrook
Located just minutes from Route 83, Sunrise of Willowbrook is set on 63rd Street and Clarendon Hills Road, easily accessible and visible as the beautiful Victorian mansion on the corner. We pride ourselves on our thriving activities program - from our famous "Safe Trick or Treat" to our Easter Egg Hunt and our big picnic for all the residents and their families, as well as many more monthly activities.
Step into a Sunrise Assisted Living community and you can?t help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping.
Look around and you?ll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.
What Makes Us Special
Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.
Map of Sunrise of Willowbrook
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