Brookdale Orland Park

Offers Assisted Living and Memory Care

37 Reviews
16051 S La Grange Road, Orland Park, IL 60467
Call (800) 385-2527
Brookdale Orland Park (800) 385-2527

Reviews of Brookdale Orland Park

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Assisted Living Reviews for Brookdale Orland Park

August 21, 2021

By Monica

I visited this facility

Brookdale Orland Park can I accommodate you if you have a pet. They even have dog walkers, and that feature was great. They stood out because they have a special service for pets. They have a spacious friendship suite. The kitchenette was nice, they had a living room, and there's enough space for them. They're all great and the facility itself was nice. They have different kinds of suites including a 1-bedroom so that's a nice feature for that. They have a garden they can sit out in. They can go front back and they're able to go to appointments.

October 04, 2020

By Jean

I am a friend or relative of a current/past resident

My dad is at Brookdale Orland Park. I haven't been able to see him, but it's my understanding that he is adjusting very well and they're very good to him. We chose this one because they're the closest to the house, I like how they presented it, they're friendly, and they're very knowledgeable. They helped me even when they did not know he was going there with different issues. They were very helpful for the six months prior to him being admitted. My dad does the cooking, he does the gardening, and they have a book club. He likes the food. I only went to his room once. From what I can see, it's a very nice facility. The staff members are very friendly.

February 10, 2020

By David

I visited this facility

We did 2 different tours at Brookdale Orland Park, the first time we're very impressed by the place. When my wife and I first visited, it looked really good. They had things going on for the residents, like they had music going on at the time and residents were listening to different kinds of music and reading what they had. This place is one of our top 3. I took my in-laws there and it was right after their Christmas party, but I wasn't impressed with how the place looked after the gathering. It seemed they had more of the memory people out in the lobby area than the assisted living people. So there were a lot of people that kind of didn't know where they were, and it was kind of uncomfortable. They have transportation and a salon, but they didn't have a pool.

August 21, 2017

By Bill301

I visited this facility

I was impressed with Brookdale of Orland Park. I will admit to being a little hesitant when I saw that had changed handled in recent years , but looking further I saw that an older facility as purchased by Brookdale and much had already been updated in both the facility and the staff. I visited this facility looking for a placement for my wife. I focused on the memory care unit which is along one corridor in the building so residents have a single path from their room to the common areas in the unit. I witnessed almost all of the residents in this unit gather for a morning exercise activity and the staff seems attentive and caring. The price structure was clearly explained and includes a rent and a care fee. The care fees can vary based on the actual needs of the resident but there are known ranges so that there should not be any surprise increases for care One impressive thing underway is that this Brookdale facility is opening a second memory care unit for those with more advanced stages of dementia. I think this will be very helpful as it will mean that those in the current unit will be more actively involved in the activities with the other residents and have that engagement is in important to the residents.

July 13, 2017

By CaringReviewer141458

I visited this facility

The people at Brookdale Orland Park were very nice. They keep in touch with me regularly, and they’ve been very good to me. They showed me the entire place and were very pleasant and not rushing. They were also very informative about the activities.

February 24, 2016

By Linda118842750

I visited this facility

I visited Brookdale Orland Park. I did not care for the rooms, but the place was definitely nice and clean. People seemed very pleasant. They had a list of activities.

February 15, 2016

By Betty J1

I visited this facility

I was very pleased with Brookdale Orland Park. It would have been our second choice for my friend. They didn’t have extra help for dementia patients, but I liked it very much. I liked the people, the way it was laid out, and even the rooms, but they just didn’t offer what the other facility had for dementia patients.

January 16, 2016

By Suzie6

I visited this facility

I know Brookdale because my mother-in-law used to stay there when we'd go on vacations. I always brought her there because it’s a very nice home. They’re very caring and took good care of her while we were gone. I think she was there when they had some religious services, if I’m not mistaken, though she wasn’t there for probably longer than 16 days. They have breakfast, lunch, and dinner, and I know that they would bring her up yogurt and snacks, and I was never charged extra for that. They were just very nice and very concerned about her comfort and well-being, and made us feel very good while we were away; we didn’t have to worry about things.

December 30, 2015

By caring daughter118362050

I visited this facility

Brookdale is beautiful and in a great location with nice rooms. However, you have to bring your own furniture. The staff is very courteous. I saw the residents in wheelchairs dancing to the music and holding weights. They really enjoyed that activity. The security and maintenance was very good. I recommend it only to those with mild to moderate stage of Alzheimer’s.

December 21, 2015

By Barbara117502450

I visited this facility

Brookdale is beautiful and nice. However, they were too expensive, and charge for everything. They have exercise in place. I talked to people who lived there. The residents were not taken care of properly, and when they were calling for assistance, they weren’t getting it.

Provider Response

We appreciate you sharing your feedbackwith us. Please be assured that we are passionately committed to serving our residents and our goal is to provide an individualized plan of care to fit our residents' needs. We will share your feedback with our management team.

November 30, 2015

By Caring87245750

I visited this facility

I was very impressed with Brookdale Orland Park’s memory-care area. It looks like it would be an excellent fit for my mom. It looks like they have a lot of staff, and I talked to the person that’s in charge of the staff. It was very clean and very nicely decorated when I was there. The rooms are small.

November 22, 2015

By Anonymous116766650

I visited this facility

Brookdale Orland Park was a very nice facility. They were very helpful and very responsive but would not accept my father-in-law.

July 14, 2015

By Anonymous110664850

I visited this facility

I was quite impressed when I stepped into Brookdale Orland Park. I heard laughter, and I wondered what was going on. The residents were all involved in some kind of an auction. It looked to me like they were having a good time. The staff was very friendly and very knowledgeable. The dining area looked very nice.

May 12, 2015

By Caring106198950

I visited this facility

We visited Brookdale Orland Park, and we really liked it. I knew about it because I was from Orland Park. I liked that it was very bright, cheerful, and open, and they would greet you at the door. It was a very good experience. The staff was very nice. They took us on a tour, and we had lunch there with my mom. I thought the food was OK. We dealt with Allan Trueblood over there, and he was wonderful. He tried to make the accommodations we would need to place my mom there. The rooms were very nice. They were private rooms. When you went off the elevator on the first floor, it was close to the dining hall, which was nice. We liked that they had memory care, and we needed that. They had lots of activities, and they do different things. I thought they do a little get up and go kind of little trips. For us, it was a very close proximity to the rest of my siblings so we could visit mom very often.

April 27, 2015

By Caring99148450

I visited this facility

My mom will be moving into Brookdale Orland Park. Basically, she will have a room with a tiny refrigerator, and she could have a microwave in there and an automatic shut off coffee pot. I was impressed by the level of care for my mom. They are stating that they would be able to handle my mom. After they assessed her, they said, "We will be able to handle her. We have a higher level of care than a lot of the assisted living." That is why I am going with them. There was an arts and crafts room; it was small. Their activity room was right next to the dining room, so I think they hold a lot of their things right there. It is not a real big community.

March 07, 2015

By Anitra1

I visited this facility

Brookdale Orland Park looked beautiful. I talked with somebody just moments before I arrived. They had my name typed out and a little welcome thing, which was really nice. The facility itself was nice, and they had different activities for their residents.

February 28, 2015

By Caring106878950

I visited this facility

I went to Brookdale Orland Park. It was very nice. It was like they have a very small section for memory care. In all these places I went to, I was looking for memory care and I was not looking for assisted living. The memory care was in one little hallway, and that is all you can walk. The staff was very nice. They were trying to bend over backwards because they wanted me, and they had an opening. The rooms were all basically the same which is a bedroom and a bathroom. The one thing that I really liked is they showed everybody at lunchtime two different meals. You could pick which one you wanted. This is visual. Most of these people at memory care can't think about it. So when you show it to them, they can look and say if they like that because of the way it looks, so I thought it was very good. That was an A plus that they have two different entrées, brought it out, showed it to them, and asked them which one that they like. I didn't see any activities when I was there. They gave me a calendar, but it could be full of baloney. How do you know they are doing all of that unless you are there all day. You also have to buzz in and buzz out, so it was highly secure.

Provider Response

Thank you for taking the time to visit and share your thoughts about our community. Please be assured that we are always trying to engage our residents through scheduled programs and outings designed with their interests and capabilities in mind. From fitness and education programs to cultural and social events, there is something for everyone! We would love for you to keep us in mind and come back to visit again!

June 15, 2014

By Terry26

I visited this facility

Emeritus is nice and has a homey feeling. The staff is really nice. The location is good and near shopping areas. The people are all friendly, but it is not what we were looking for.

March 27, 2014

By Caring79407050

I am a friend or relative of a resident

I have a dad in Emeritus. I chose it because it is near the people he knows. I am happy with it. I have no complaints with their work. The rooms are adequate. The dining area is like a restaurant. They have several organized activities, like Wii bowling, bingo, exercise, and arts and crafts.

February 28, 2014

By Jane47

I am a friend or relative of a resident

Mom is at Emeritus at Orland Park. I chose it because they told me that they offer more care and also because there were attendants that they can call for help. They also provide different levels of care so that's another reason why I chose this facility. I think that the staff as well as the nursing staff are very good, but I can see that they are understaffed so far. Their rooms as well as their dining room are nice. My mom really likes the food and she thinks it's good. They had lots of activities for the residents. Mom likes pretty nails and they do her fingernails on Saturdays.

February 28, 2014

By Caring78712550

I visited this facility

Emeritus at Orland was lovely. The appearance was alright. It was extremely clean and very modern. Someone there paid a lot of attention for details. It had a homey atmosphere. Even when you drive up to it, it looked as if you're going to a hotel for a retreat instead of a nursing home or assisted living. It was very nice. It was not overbearing in terms of the number of people. I like the outside where the residents can go and sit during spring and summer. It was beautiful. The rooms were very nice. It was basically up to the individual to create the type of environment that he wanted in the room. I like the door decorations they had. Some of the residents had beautiful door decorations that you would have on a door of a private home. The staff was very nice. We spoke with someone there and she was absolutely wonderful until we told her how much money we had and my brother's age, and at that point, it was null and void.

January 29, 2014

By Clarence5

I am a friend or relative of a resident

After I visited Emeritus at Orland Park, I felt that it was well maintained and clean. The staff seemed very interested in taking care of the resident. My wife has been there since November 9. She's in a private room with a toilet and no shower. The room is adequate for her. The dining room is pleasant enough and she seems to like the food. I really don’t have any complaints as I can see that they are taking good care of her. She seemed a little more adjusted to the place. They say they have a lot of activities and I know they have for the assisted living area, but I have not seen any on the memory care unit.

December 28, 2013

By cmkk

I am a friend or relative of resident

This place is very understaffed and the staff in the memory care unit has not been well trained at all. My mother was in this facility for 4 months and I took her out after issues with mismanaged medication caused multiple falls. My mother ended up with 2 broken ribs because she was left unattended after given a sleeping pill at 6:30 in the evening! There is no nurse on staff after 8pm, so she could not even get so much as a Tylenol for her pain at night. They cannot handle anyone who has moderate to advanced dementia! I felt my mother was left alone and neglected most of the time. Horrible facility! Stay away!

November 27, 2013

By Ruth18

I am a friend or relative of a resident

My mom is in Emeritus at Orland Park. It is exactly what she wanted. She went in there and fell in love with it. The staff members are amazing. They're very concerned about their residents. They try to get them involved. They're just awesome! My mom is doing absolutely amazing there.

November 20, 2013

By Frances8

I visited this facility

My cousin liked Emeritus because it was like a home. It was a nice and clean facility. He enjoyed talking to the residents and doing what they did. I saw the people playing Wii. They seemed nice and the staff was accommodating. However, if they had told me when I first went there, I could have made a down payment that could have helped because I could have done it and had the room they showed us because that's the one we liked. But then, they moved us to a different one because some else took it. My cousin was supposed to move in on August 27, but he ended up in the hospital due to pneumonia. However, I held the room because we thought everything was going to work out. He was then supposed to move there on October 1st, but he passed away at 6:30 in the morning.

September 29, 2013

By Gina7

I visited this facility

I went to visit Emeritus at Orland Park when I looked for a facility for my dad. It was clean, livable and very homey. It seemed more like a hotel room than a hospital room. The staff were very informative, kind and they took their time to show me around. They also answered all my questions. They said they had a calendar with the list of the different activities that went on, but I was not able to see any of the activities during my visit.

August 28, 2012

By revmonkey

I am a friend or relative of a resident

I expected this place to be depressing based on the stereotypes of assisted living facilities I have heard in the past. It turned out to be pretty nice. It is very clean with no bad lingering smells. The staff was friendly and helpful. My great aunt seemed pretty happy and content. She is generally amiable but will speak her mind when things upset her, however she didn't have much bad to say about her situation. It is near the mall and many restaurants so residents have access to a lot. The interior decor is nice. The landscaping seemed nice and well kept. Many rooms have large porches. I did not witness any poor care or abuse by staff. The other residents generally seemed content for the most part. I don't feel bad that a family member of mine has to stay in such a place. It is nice that she can be comfortable and safe and can go do whatever she wants whenever she likes.

January 06, 2012

By momof31

I am a friend or relative of a resident

I visited a friends mother here on several occasions and the standard of care that she received was wonderful. She lived to be 102 and was very active up until the last week of her life. There were many activities available and the residents all seemed to be quite content. My friend would visit at all different times of the day and never saw any signs of any mis treatment or neglect. I found the staff to be friendly and helpful and knowledgable. If I ever have to chose a facility this would be my choice

September 30, 2011

By Caring453051

I am a friend or relative of a resident

The staff there was friendly from the very beginning. Caring people, friendly people, makes you feel like you are at home. Always shows respect to my family member. Clean place, smells great.
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Memory Care Reviews for Brookdale Orland Park

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Services and Amenities of Brookdale Orland Park

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Security Gate

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Overnight Guests


  • Low Fat
  • Low Salt


  • English


  • Resident Capacity: 104
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy

Types of care

  • Walking Wheelchair Assistance

Training Areas

  • Memory Care Training


  • State Licenses: 5103574
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About Brookdale Orland Park

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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Brookdale Orland Park

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