Victory Centre of Sierra Ridge

Anton

I toured the Victory Centre of Sierra Ridge. The place was nice. It's just that the studios were too small. The staff was very good. The area that I went in, the laundry room, was clean, so the building seemed to be well-kept. The atmosphere was warm and very friendly.

Lisa22

My friend's parents and my neighbor were at Victory Centre of Sierra Ridge. My friend's parents were in the assisted living, and it was very nice. The staff was good. They checked on them every day for medication reminders and all that kind of stuff. They had nice amenities there. They had a beauty salon and a game room. Their dining room was nice. They had parking for the seniors. I had another neighbor who was there, but she was on the independent side. And she liked it too. The staff was pretty nice. It was very clean. With regard to activities, they had all kinds of programs for the seniors there.

Tanya

I had an in-person tour of the Victory Centre of Sierra Ridge. I like the friendliness. The lady let us talk to some of the people that live there, and they were very friendly. They told me about all the different activities that they do. They go out and do outings a lot. They have a garden if they plant. Talking to the actual residents was the best part of the whole tour. I could see my dad having a full life if he lived there and be able to interact with people and go to places. The staff was very nice and helpful. The way they have the dining area set up was nice. They take their orders like they're at a restaurant, and I like that as well. The residents said that the food was good.

Warrette

Victory Centre of Sierra Ridge was fine. The staff that I met with was very pleasant. They were easy to speak with. They were assisting the residents. The person that I talked to was very pleasant. She gave me a tour and provided me with a lot of information. The condition of the place was fine. The layout was also fine. There was something about that facility that just didn't appeal to me. I don't know if it was just because of the tightness. It seemed small to me and it seemed like the residents were congregating in certain locations. Like, they didn't seem to have a lot for them to do. They were outside or they were in the cafeteria area congregating, but it didn't look like they were eating. So, I'm not sure what was happening at the time. It just didn't appeal to me. The parts that I was shown seemed to be clean. The staff was very friendly. They were dealing with residents, which was fine. It seemed as though there were a lot of residents, but not as many staff.

Cherie

Victory Centre of Sierra Ridge was clean and very friendly. I liked the rooms. I liked the activities they had. When I look at a place, I look for the smell, the hospitality, the cleanliness, and the environment. The staff has been following up with me. I didn't see anything out of place. They have a dayroom where they get together.

Carol

We chose the Victory Centre of Sierra Ridge for my mom. I toured there twice: once with my husband and another with my mom. I love everything I've seen so far. They took me on a tour of the actual room she was in. We met some of the residents there. The first time we visited they were getting ready to prepare for a play they were putting off for Christmas. The second time we went for our tour, there was one of the ladies that was over in the craft department. She was explaining to my mom different things that they do. She asked my mom if she sews, and my mother said yes. She said "Oh, we can use you." Mom got really excited. It's something that I think a lot of seniors would like, and especially with the things they offer like the different programs, crafts, trips. My mom loves that. She loves to go to operas and plays. They were very friendly and cooperative. They were able to answer any questions that we had. One young lady would even email me, call, and give us a status update as to where my mother's application was. She would take the time to come and interview my mom. The rooms are beautiful and have plenty of closet space. They have a full-sized refrigerator. They have no stove because they have a kitchen with a chef. There's a sink with cabinets (upper and lower), a counter, a microwave, and a coffee maker. The bathroom is huge. If she was in a wheelchair, she would be able to roll herself in and out. They get menus every day. The residents are able to choose what they want for breakfast, lunch, and dinner. The meals are delivered to their rooms. After things started getting a little bit better, they started letting the residents come back to the dining room. They were able to have them distance themselves. I appreciated that because she was able to explain everything because we were concerned about my mother's safety because of COVID. It's a spacious dining room with several tables. Originally it was six chairs to the table; however, they needed to distance them, so they made it where there were only four chairs per table now. They have an exercise room and a room for physical therapy (if any of the residents had physical therapy). They also have a salon, but right now there's no one working in the salon. It was extremely clean.