I don't like the Senior Suites of Joliet because it was not very clean even though they said they were clean. Also the windows were facing walls of the other building. The staff was good and they were really helpful. I saw two options of rooms, a studio and a 1-bedroom. They're standard, nothing fancy. The location is good and it's right downtown; however, going to work, there is too much traffic and it would take me almost 45 minutes to get there.
Senior Suites of Joliet is for the people who don't work and who don't commute. They have food but it's delivered; they don't have a kitchen. Every floor has a washer and dryer room; however, there's no medical staff. I don't think they have activities, but maybe playing cards or bingo. They have stoves in the rooms, so you can cook there.
Senior Suites of Joliet
Offers Independent Living
12 Reviews
215 N. Ottawa Street, Joliet, IL 60432
Call
(800) 385-2527
Reviews of Senior Suites of Joliet
Independent Living Reviews for Senior Suites of Joliet
January 18, 2021
I visited this facility
October 28, 2020
I am a friend or relative of a current/past resident
My brother and my mom moved into Senior Suites of Joliet. The rooms are all different, they're very nice, usually newly decorated, it looks like when people move in the carpeting is either clean or brand new, and the appliances seem to be new or well kept. Some rooms are really large, and some rooms are small/tiny, and so it depends; they all seem to work. There's not a lot of amenities there, and I think it needs updating. There's a lot of work to be done to improve it to give the seniors that are not really out and about something to do.
August 09, 2018
I visited this facility
Senior Suites of Joliet was a friendly community, but I didn't see that many people there. I saw their tenant lounge and the staff member showed me the dining area. The apartment had a carpeted floor, but it was not furnished. The kitchen area was nice. It was a pleasant one-bedroom. They do not have a medical person on-site, but if you sign up with homecare from different agencies, they can come in and check on you and clean up from time to time. Once a month they have a person that comes by and will vacuum and clean your apartment, do the dishes, and do your laundry. They have a laundry room on each floor, but you're responsible for your own meals. You get your own stove, refrigerator and microwave, and there's plenty of closet space. One part of the building is older and the newer part is renovated. They have a nice parking lot for the tenants and a nice walkway. There's a secure building on top of it.
January 27, 2018
I visited this facility
Senior Suites was a very nice, well-kept building. The girl we dealt with was outstanding, very accommodating, and very polite. We just happened to walk in, and she gave us a tour and returned phone calls. However, we weren't interested in living in downtown Joliet.
August 05, 2017
I visited this facility
You keep avertising this Organization and they have not contacted me since my visit. I guess they do not have any openings. I am still on their waiting list but why keep advertising them and they have no openings. I gave them a one star because they are not communicating with their applicants.
Provider Response
My name is Lisa Reed & I am the Vice President of Operations for the 24 Senior Suites we manage in the Chicagoland area. I would like to take this opportunity to first thank you very much for taking the time to provide your feedback related to Senior Suites of Joliet. I am very sorry to hear that you have had a negative experience at our community & equally sorry to hear that you did not get a much more expedient resolution to your concerns. I would be happy to directly manage your concern. You may call me at 312.673.4333.
May 16, 2017
I am/was a resident of this facility
Do not let your elderly family member live here. The management refuses to permit control individually of the units heat and air conditioning, despite stating that they do in their brochure.Today my unit is 95 degrees and climbing and they refused to turn the air conditioning on until the 1st of June.. if you have any kind of health issues this is not the place for you.
Provider Response
Thank you for taking time to provide us with your feedback. We’re sorry to hear that your experience at Senior Suites of Joliet has not lived up to the expectations we strive for. It’s important to us that we make this right, so we invite you to reach out to our Executive Director at our community phone number. Thank you again for your input, and we look forward to hearing from you!
May 03, 2017
I visited this facility
Senior Suites of Joliet seemed conservative, pleasant, clean, and neat. I saw the studio and one-bedroom apartment, the exercise room, and laundry area. The management seemed professional.
Provider Response
Thank you for your review; we are delighted that you enjoyed your visit with us!
December 03, 2016
I visited this facility
We're on a waiting list for Senior Suites. It was very clean and nice. It had a big, open area with chairs, couches, a fireplace, and TV; a small kitchen downstairs; and individual apartments with their own kitchens and baths. I found the staff to be very open and friendly, and I liked the convenience of having parking and a secure entrance. I liked that they had elevators and a move-in elevator for the bigger furniture.
October 13, 2016
I visited this facility
I did visit Senior Suites of Joliet. I was not impressed with this place at all. I don’t think it looked clean as it could be. I made an appointment, and the lady didn’t show. I never got to see a room or anything. I made the appointment, she said that she would be there, but she wasn’t there when I got there, and she never called me back.
Provider Response
My name is Lisa Reed & I am the Vice President of Operations, including Senior Suites of Joliet. I would like to take this opportunity to first thank you very much for taking the time to provide your feedback related to your experience at this community. On behalf of our organization, I would like to apologize for your truly negative first impression of our community & our team. I would very much like to attempt to change your opinion by scheduling a tour with one of the members of our regional team. I am confident we can provide you a much better experience. I know the first impression is a lasting impression, but it is my hope you would allow us that opportunity. It is my hope you will reach out to me to discuss. I can be reached by calling 312.673.4333. Again, I really appreciate your feedback. It is important to me.
September 19, 2016
I visited this facility
I really love Senior Suites, and I enjoyed the housekeepers; they were so good in explaining and touring around. I was very pleased with it. The apartments were small than the others, but it’s very nice. The washers, the dryers, and the apartment were painted. Everything was just superb. I was very pleased with it. I like it because it’s very secure, they have a parking space, and they’ve got a nice area.
May 10, 2016
I visited this facility
Senior Suites was located near family members, so I was very pleased and put my name on their waiting list. They had a very large-screen TV where they do movie nights, a nice library, and dining tables used to play cards or whatever. They do not offer a meal program, but the apartments had a stove, refrigerator, and plenty of space. I was impressed with the size of the apartment and the option of having a tub or a walk-in shower. The staff was very informative, so easy to talk to, and very cordial with the residents.
August 08, 2015
I visited this facility
At Senior Suites of Joliet, everybody was nice and friendly. It is right downtown and a block away from a casino. Across the street, there is the Joliet Historical Museum. The lady who took us around was really nice. We met with the residents. They were either sitting downstairs in the common room or waiting to get picked up by somebody. We had a nice day that day.
Costs for Senior Suites of Joliet
Services and Amenities of Senior Suites of Joliet
Costs
- All Inclusive Rent
- Fee Structure Extra: Cha Choice Housing Voucher Program
- Independent Living Starting At: $1002/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchens
Features
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Technology Extra: Emergency Call System
Activities
- Offsite Activities
- Games
- Wii Sports
- Gardening
General
- Minimum Age: 62
- Pets: Small Pets Allowed
About Senior Suites of Joliet
Senior Suites of Joliet offers 90 unique studio and one bedroom affordable senior apartment homes with an array of desirable amenities. Income qualified residents, 62 years old and better, enjoy complimentary laundry facilities, spacious, well appointed community areas designed for opportunities for social engagement and camaraderie as well as Wellness Everyday programs throughout the month. Schedule a tour of this unique historical building and visit our Joliet affordable income housing community today.
*Residents must financially qualify for the community and the apartment for which they reside. Rental rates are based on availability, the specific income designation for the specific apartment and the applicant’s income. Rate and income levels are determined and monitored by the Department of Housing and Urban Development. Get CostsMap of Senior Suites of Joliet
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Senior Suites of Joliet 215 N. Ottawa Street, Joliet, IL 60432
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