I didn't like Avalon Park Retirement Residence. I didn't like the area. The room is very small. I just didn't see much comfort in it. It's just like a room where you can put one person, one bed, and a little dresser. It's one of those places where you go, and you just don't like it when you first go in. It's a small compound. It was not bad, but it was not what I expected.
Provider Response
Hello RD, I am the Administrator of the facility and I usually handle the Caring.com tours. I do not recall ever meeting you or speaking with you on the phone but as you have reviewed our facility I would like to address some of the points you make. First off, I'm not sure what rooms you saw but we have a variety of rooms available depending on preferences and budget. We have everything ranging from small one room private rooms with shared bathrooms to studio style apartments minus the kitchen. We have large private rooms some with a living room and separate bedroom areas with their own front door entrances. We do have shared rooms as well as many people cannot afford private rooms but are looking for quality care for themselves or their loved ones. Our goal has always been to provide a safe comfortable living environment that can accommodate people over a variety of price ranges and we charge no community fees or hidden fees for many services we provide such as laundry, housekeeping, room meal delivery,etc. The rooms are clean and comfortable and the residents are well taken care of. We provide free haircuts w a professional stylist and manicure services for residents who wish to receive them...at no additional cost to care. We have excellent food and organized activities and entertainment for our residents. Our records with the state licensure authority, LTC ombundsman and local health department are excellent...we truly take resident care seriously at Avalon Park as we have had many satisfied residents and families over the years. I do not think it is a fair review to give a facility 2 stars simply based on your initial impression of our facility and I'm not sure you had a chance to see all the options we have to offer. If you wish you can contact us or speak to your placement advisor about rescheduling a tour and I would be more than happy to personally show you around and speak with you regarding the specifics of what you are looking for. Thank you and have a good day!
