Libby Bortz Assisted Living Center

D Jarmon

After another option we were able to get mom into Libby Bortz. It is clean, rooms are adequate, food is good. We feel she is safe our biggest concern. We are actively involved and feel it was the best decision we made. Some small issues, however, it is a great place.

Tom Anderson-Pecus

Libby Bortz does not listen to the residence. . They complained about the food and nothing was done. Two years of complaining and the food is still horrible. The other problem is the dining room is way too cold. My friend tells me she needs to wear a coat in order to eat in the dining room. Many times, she leaves the food there uneaten because it tastes so bad and is poorly cooked. The facility is beautiful and clean. However, I wish they would pay attention to the residence living there. The director, Marcy, is very cold and unfriendly to the residence. She will walk right by them without saying hello.

Maureen677803

You have to be very independent to live at Libby Bortz. It was not a locked place, and you just have to be extremely independent to live there, so it would not be suitable if the person had a high level of cognitive difficulties, and it’s for low income. The staff was fine. They were pretty hands-off. They had activities but they don’t get people. If you want to go, you go. They don’t come after you, so you’re very independent if you live there. You may have some memory loss, and if you pay a little extra they will dispense your medication. It was very clean. The rooms may be fine for some people, but they are small.

Dixie9

I really liked Libby Bortz. It was a wonderful place. I liked the way it was painted; the colors were very comforting to me. The dining area looked really nice. I was impressed at how friendly the people were and how they all seemed happy. However, I was not accepted there.

Satisfied Daughter-in-Law

We visited Libby Bortz. It was really nice and clean, but they do not encourage people with wheelchairs, and we were afraid that my mother-in-law might be in a wheelchair within a year or two. I was really impressed with it. We were given two wonderful tours. It was the cleanest of all by far. It was spotless because they wipe up all of the time. I would say the accommodations were not as luxurious as some, but the facility was very clean, and there were lots of activities. I like the location too because people there could walk places. They encourage people to go out and walk to the senior center or sign up for a class. The community is right near downtown Littleton and is definitely for moderate to low income.

Tom And

I will admit, my friend, whom is at the facility, has said the place is extremely clean and it looks like and feels like a hotel. However, and this is a big However, The food is terrible. At one time the food was great. However, , the chef was fired. Since he left, the food has gone down hill. The chicken is dry the meals are uneatable, for instance, one day they had corn beef and they weren't able to cut it with a knife. When the residents complained, they were told over and over we are working on it. I even called the director and spoke with her several months ago and still no improvement in the meals. I feel extremely frustrated because there is not much I can do. It's not like the resident can go to another location to eat. For many of these people, the only thing they have to look forward to is having a nice meal. Unfortunately, this is not the case at Libby Bortz Assisted Living. Here is an example of their choices Cheese Enchiladas with Spanish Rice and Refried Beans or Italian Seasoned Pork with Rice Pilaf and Snap Peas. It may sound good but the taste has a lot to be desired. My hope in writing this review, is that someone there will listen and start improving the quality of food.