The Crest at Citrus Heights

Lucila

We looked at The Crest at Citrus Heights, and I liked it. The door was fireproof and too heavy for me to even open it. I liked the room. I liked the woman who gave us the tour. I liked the fact that you could get meals. They would come and take your order for an additional fee. They changed your linens once a week, and the price was reasonable. The one room I looked at did not have an oven, but the staff said the other rooms did. They had a microwave and a refrigerator. The staff was friendly, informative, and helpful. The facility was very clean. The living room faced the parking lot, but there was grass. A lot of light came into both the bedroom and the living room. The bathroom was ADA compliant, which is what I needed.

susanono

This facility is not a good place for senior living. My mother moved in almost five years ago and it has gone progressively downhill. Recently they lost their last on site manager who before he left revealed the company was renovating, not for the benefit of the residents, but for a future change over to another form of rental. All the benefits they claim to have, they don’t. The housekeeping is intermittent at best, sometimes going for weeks. My mother has cockroaches, mice and bed bugs. They’ve done very little to address these concerns in any manner that might actually resolve them. They are currently spraying her bed with pesticides again. After the first spraying she awoke to find 5 more bugs in the bed. Pesticides don’t work and are dangerous for my mom’s health. Heat is needed but they aren’t using real bed bug experts just the maintenance department. They respond to problems at their leisure. I doubt they are actually renting now. My mom says it’s at about 25% occupancy but be careful about any of their other properties. The company is Pacifica Senior Living. Avoid.

J.L.

What I liked about The Crest at Citrus Heights independent living was the apartments and the way they were laid out. Everything was nice. The way they explain the meals was nice too. Overall, it was just nice and they were very informative. The staff were friendly, answered my questions, and was just very nice. They had a salon, a patio, and a place where you can watch and play games. I think they were doing bingo at the time I went to tour. They're remodeling and I would say the cleanliness was nice, but it's hard to tell when you've got reconstruction going on. I'm sure the finished product will be very nice. This location is close to where I live and we didn't want a place too far. There were restaurants close by too. My son goes to Kaiser which isn't that far from there.

Patti

The location of The Crest at Citrus Heights was very good. It was close to my home and to the neighborhood I know. The place was clean. The rooms were a nice size, and I could see myself living and socializing there. I met some of the residents too, and they were all very nice. I liked that it had housekeeping, meals, medical services, and the price was very good. I haven't looked at any other places around to really know what prices were going to be. When I took my house payment and all of my utilities that I paid, I could have been paying less there than I am now. I was very, very happy with that. The person who toured us gave us a menu. They had things that I didn't like, but there were enough of the things on the substitution list that I could switch around. It also had an area that you could go out and sit. The unit that I looked at had little balconies, but I think most of them did. I also liked the idea of having elevators because I'm not too good with stairs.

Glenda

I have chosen The Crest at Citrus Heights for its convenience. It's a very pleasant place. Everyone is pleasant. It's really clean and nice. The staff is very knowledgeable, very nice, helpful, and friendly. They're under construction, and they're renovating. The renovations are really nice. The room is very nicely laid out, and everything is very convenient. There are lots of closet spaces. They have a salon too. It is close to where my doctor's facility is.

Rebecca

I toured The Crest at Citrus Heights for my dad. They provide a lot of transportation to and from places, and they have daily activities, which is nice. The apartments were very small. The staff who assisted me was very friendly and energetic.

Charlene

The people at The Crest at Citrus Heights were very nice, and we enjoyed the tour very much. However, we didn't really like the apartments. They're just older and kind of dark. Also, when you're totally independent, and you're moving from an 1800-square-foot home, that's just not where you want to go. The staff members were delightful. We toured the dining room and met the staff, and that was very nice. They had both indoor and outdoor dining facilities, which I thought were very nice, too.

A Reviewer

It is terrific.I like it a lot. I met some of the staff members, they're very nice, the place is very clean, and they have a lot of activities. They have games, exercise classes, and more activities. The community is really set up very nice. We got to have lunch with one of the people there and they have really good meals.

Rebecca

I will be moving in this weekend. I went with my girlfriend because she lives a mile and a half away and we were very impressed. Everybody was very nice and they invited us to stay for lunch. We saw the units that they had available. I liked the coloring inside the building. It was very comfortable. There's no ceiling fan in the living room, so they offered to bring one in for me and I just felt like they went above and beyond. I was disappointed there was no carport, but the other things all seemed to work out. I don't really need a carport; I'll probably just cover my car. There were lots of parking available. I liked it from the beginning and then after I saw the place and after talking to the staff, I was even more convinced. It seemed more like home to me and it just felt so comfortable. Everyone was very nice.

IB341312

My dad moved here because one good old time friend was there. The staff was friendly, and they contract out separately to do additional care for him. They have games, music, movies, and outings.

Martin652757

I had a very good experience when I visited the community. The staff has been very nice, and the pace seemed very clean. If I am going to select one, this place would be high on my list. Their rooms have a nice little kitchen in them.

Dorothy114043

It was fine and in a nice location. The rooms were a little small, but the staff was great. We went for lunch, and the food was delicious. They had crafts.

Mari Lee

I have been here a couple of times. I was going to take a room there and give them a deposit, but the problem is the parking. They have assigned parking for the residents, which is good, but anybody who wants to visit, say my son who lives out of town, has to park on the street. The rooms are large, and I really like them. The people are very pleasant. It is an older establishment, but that doesn't mean anything. It was a comfortable place. You cannot take your pets in the main building. The staff was very responsive, but the waitress that waited on me wasn't the friendliest person in the world. The food was really good.

Mary146851

I'm living here. It's very friendly. There are places to walk and a book club. The staff is helpful. They serve lunch and dinner, and you're pretty much on your own during breakfast. They have a bus, and you can arrange to use it up to seven miles away. It's really green, and they have animals outside that you can watch.

Loving DaugherTJXDY

It was very nice, sunshiny, and bright, and the amenities were not brand new but in really good condition. They had storage units, pull cords, and a large vanity in the bathroom. Most of the time in other places, I’ve seen just a sink and a little ledge around the sink to put powders, lotions, or soap; this one had a larger vanity, so that was nice, and walk-in showers. It had a balcony or a patio whether you’re downstairs or upstairs, and also a bus for transportations. The staff was very friendly. They served lunch and dinner, and they also checked on the resident if that person doesn’t show up for a meal. The reason I didn’t choose this one, even though I really liked it, is because we just couldn’t afford it.

Caring Daughter120146450

My mother-in-law was placed here for six months. It was close to my home, which was a plus, and allowed the family to come in and spend the night when residents are sick. Instead of having to put my mother-in-law in a full assisted living facility, it was a lot easier to keep her there. They also had a nurse on staff that would come and check on my mother-in-law every hour and bring her meals. The facility was very nice and had a country setting with turkeys and rabbits running around the place. My mother-in-law got attached to the rabbits and would feed them every day. They also had a beauty parlor. What attracted me most was that it didn’t feel like a hospital. It had more of a homey, welcoming feeling to it, so I really liked that. At first, the food was really good, but then they changed the cook toward the end, so it started to taste different. My mother-in-law wasn’t eating toward the end anyway, but they did have a menu and specials. If you didn’t want what they were serving, you could always have a hamburger, chicken nuggets, chicken pot pies, scrambled eggs, or grilled cheese sandwich. It wasn’t the most expensive place, but it wasn’t the cheapest place either. I thought the rates were reasonable. She had a bedroom and a living room with a kitchenette. They did the cleaning for her once a week, and there was a laundry facility right there. The staff was wonderful. I never had a problem with them. If I called or needed something, they were always there to help me. If my mother-in-law needed something, they always were there to help her, too.

Anonymous105330150

Our grandma lives here. We are really happy with it. It is a great facility. They have all the accommodations that she needs. They make lunch and early dinner for the residents, and they have different trips that the residents can take. They have a calendar with a lot of activities, so they are very active. The staff is great, and the facility is clean. It is definitely a place I would recommend. It has lots of trees. There are bunnies running around the meadow area and turkeys gobbling all over the place. They have a really beautiful serene atmosphere.