BrightStar Care Cedar Rapids, IA Cedar Rapids, IA

Lindsey U

The caregivers can learn to follow directions, even when we leave a list of things needing to be done. The agency's location is not convenient to where we are at. It would be nice if they were closer to my father-in-law.

Carol H_45

They make it easier by helping us but they could not charge as much. I am pretty satisfied with what they are doing.

Jesus P_2

They are quick to make changes or get the schedule filled. I like that they come when they say they will

Mike B_27

The agency has been a great asset to helping my mom. They've been very trustworthy. I like the flexibility.

Jenny L_2

They have helped the most with getting him socialized and out of the house. They are incredibly reliable, and they have made my dad feel very comfortable.

Anonymous_1718185395

They changed her. They do what the client needed.

Robin G_7

The agency makes sure that the client is taken care of. I like that the agency has good caregivers.

Paulette J

They helped me the most by allowing me to go out without worrying about him. I liked that they send qualified nurses to care for him, and they knew what they were doing with is dementia.

karen s

The services allow us to keep her at home. They have been dependable, and the staff are well-trained.

Jeannie B_4

The agency is very receptive to questions or concerns. I like the processes and procedures of this agency, from scheduling to the care plan.

Nancy_8

They help me plan my week and it frees up some of my time. I like that they're flexible, very responsive, and call when they say they will.

Anonymous_1713259455

My mom does not utilize as much as she could. It is not Brighstar's fault. I appreciate the relationship they have with my mother.

Elaine D_8

The caregiver is awesome; however, the office does not always communicate with us. I really like the caregiver.

Provider Response

Shannon M_10

I like that they have addressed issues. I do not understand how the invoice works.

elaine d

We can't do some of the things they do, so they are very helpful. I like that they are happy while working.

Sherrie B

It was tough having a stranger in my house but I couldn't take care of him anymore and I really needed. I was in dire need to have someone watching him all the time and for the most part they did great.

Diana R_10

They help get my husband out of bed and shower him. They have been responsive and tried to get people that match our needs.

Lon H

They have good communication in terms of supplies, and what came up. I was always well-informed. They have good communication.

Steve R_17

The provider helped the most in terms of reassurance. I think that they have good people.

Jan Z_1

They helped us take care of her, so we could sleep at night. The caretakers were very kind and compassionate.

Bill ic M

My worker helps take me to the doctor, she only takes me where I can use my walker. I like that they have good workers.

Craig c

They help a lot on my daily life. They seem pretty good, nothing can be improved.

Nancy K_21

Without them, there were days I couldn't function. They were always on time, and they did what I asked.

Susan s

They were only with us a short time. We ended up not needing them so much later. I would recommend them because some individuals were really outstanding, but there were some individuals who were average.

George B_27

Someone didn't clean and some were lazy. The bookkeeping sucks. They charge for days they're not here, and they took it out of my bank account, which I didn't want.

Tina E_3

The services were good, could be better. The hiring process needs to be improved. They also could check in with families to double-check on how they're doing.

Provider Response

Linda C_49

They make my living arrangements nicer. They are friendly and thorough.

Provider Response