The 10 Best Home Care Agencies for Seniors in Cedar Rapids, IA for 2025

"Always Best is OK but doesn’t seem to make up hours very well. When the caregiver is sick, nobody comes. I would think that they need a little more back up than they have right now. They give me a schedule, and billing is paid by Medicaid. "

"The majority of the caregivers were excellent, skilled, friendly individuals. In some cases going beyond what they needed to do to help out my dying husband and myself. There were a couple of scheduling glitches and 1 or 2 caregivers sent out who were probably not up to the task. But overall, I would rate the agency as excellent!"

"Home Instead and their caregivers has been a life saver for me! I am a busy mom of four and work full-time as an RN, in addition to caring for my mother with Alzheimer's dementia, so I don't have a lot of free time. The entire staff, from scheduling to management to caregivers, have made it so easy for me to still feel like my mother is getting the attention she needs and deserves! They provide her with all the essentials of daily living & even help with the little things that there never seems to be time for! They are always willing to accommodate my requests & do it with a smile. They also offer classes that I can attend to learn more about the progression of her disease & what to expect. They have taken so much worry off my shoulders as far as caring for my mother goes & she thoroughly enjoys their company! They truly have become part of our extended family! I cannot say enough good things about this group of amazing caregivers! They are a blessing in our lives!"

"As a (now former) customer, my recommendation: Do. Not. Hire. Hired RAH mid July this year to provide weekend help (2 hrs. a day Saturday and Sunday) for my 93 year-old father. Care staff overall were good, but had issues with showing up late (30-60 min.) a couple of times, and no-shows on 3 different occasions, That’s a problem, but the real issue is the "management individual" who did father’s intake / scheduled staff / oversaw care personnel, etc, and apparently is the "main man" for the Iowa City franchise. This past Saturday (Sept. 20 2025) care person was a no-show. Texted "management individual" to let him know person never showed up; an hour later left him a voice message wanting to know why this was still happening, and wanting a call back. After texts back and forth over the next 2 hrs, Fred then called me and dropped every F-Bomb at me he could come up with. Trying to answer a question he’d asked, I was told to “Shut the **** up, I’m talking”, was told that he (Mgmt) “did me a ****ing favor” getting help in for my father and the hours he was billing, then said “We’re done with you and your ****ing dad, so **** you!” and he hung up. RAH is still in possession of an entry fob to my dad’s apartment complex, which I texted "Mgmt" afterward he was to return by 9AM Monday (9-22-25), or this would become a police matter. "Mgmt’s" actions and response are well beyond non-professional, and don’t belong in the care industry at all. I’ll be contacting the Right at Home main office Monday morning regarding "Mgmt’s" behavior, and filing a complaint on the RAH Iowa City franchise with the Iowa State licensing body overseeing in-home care companies Monday. Iowa City police have also be contacted on recovery of the entry fob, as it wasn't returned to me in the time stated."

"We appreciate Home Instead helpers so much. While their schedules vary, they have each helped mom not be homebound, so she can continue her previous busy lifestyle of going to various music and exercise activities. She actually looks forward to seeing them as friends - someone besides me as her caregiver. "

"SYNERGY HomeCare provided excellent high quality care to my grandmother. She really enjoyed the caregivers she had, and the various activities they helped her accomplish everyday! "