The 10 Best Home Care Agencies for Seniors in Coralville, IA for 2025

"As a (now former) customer, my recommendation: Do. Not. Hire. Hired RAH mid July this year to provide weekend help (2 hrs. a day Saturday and Sunday) for my 93 year-old father. Care staff overall were good, but had issues with showing up late (30-60 min.) a couple of times, and no-shows on 3 different occasions, That’s a problem, but the real issue is the "management individual" who did father’s intake / scheduled staff / oversaw care personnel, etc, and apparently is the "main man" for the Iowa City franchise. This past Saturday (Sept. 20 2025) care person was a no-show. Texted "management individual" to let him know person never showed up; an hour later left him a voice message wanting to know why this was still happening, and wanting a call back. After texts back and forth over the next 2 hrs, Fred then called me and dropped every F-Bomb at me he could come up with. Trying to answer a question he’d asked, I was told to “Shut the **** up, I’m talking”, was told that he (Mgmt) “did me a ****ing favor” getting help in for my father and the hours he was billing, then said “We’re done with you and your ****ing dad, so **** you!” and he hung up. RAH is still in possession of an entry fob to my dad’s apartment complex, which I texted "Mgmt" afterward he was to return by 9AM Monday (9-22-25), or this would become a police matter. "Mgmt’s" actions and response are well beyond non-professional, and don’t belong in the care industry at all. I’ll be contacting the Right at Home main office Monday morning regarding "Mgmt’s" behavior, and filing a complaint on the RAH Iowa City franchise with the Iowa State licensing body overseeing in-home care companies Monday. Iowa City police have also be contacted on recovery of the entry fob, as it wasn't returned to me in the time stated."

"We have a caregiver come to the house five days a week to help my father with activities of daily living. They assist him with shower, dressing, and meals. The caregiver also keeps him company by engaging him in friendly conversation, taking walks with him and accompanying him to activities outside the house. Our caregiver is always timely, professional, knowledgeable, kind, and caring. I know that my dad is in good hands when I leave him in the care of his caregiver. This gives my peace of mind. The agency quickly addresses any requests. "

"I knew a lady who works for Always Best Health Care that's why I chose it. The caregiver is very good with a very good attitude. They were able to provide the caregiver for myself immediately. She accompanies me to shopping. "

"My caregiver arrives on time. She is very knowledgeable on cares, techniques needed with my care. She is very self motivate and can see what needs to done, but asks what I want done. I'm so happy he set this up. She is a god sent. I'm in a wheelchair so help with personnel care is great. She does home chores I'm not able to do. She gives my husband a couple hours for himself. This takes a lot off my mine."

"I live across the country from my Grandmother, whom I call Grams. My Grams has Alzheimer's and she says very nasty things to the care providers. They are so kind to her, even when she's being awful. When she had an accident, Home Instead took her to the hospital. They saved her life. I cannot imagine a more dedicated group of people. Thanks to them, I still have my Grams."

Home care Agency Home care Tailored to Fit Your Needs