Right at Home Cedar Rapids

Offers Home Care

217 Reviews

2019, 2020, 2021

2616 1st Ave NE

Cedar Rapids

52402

Right at Home Cedar Rapids

https://d13iq96prksfh0.cloudfront.net/cdn/photos/116353/730x450%23.jpeg

4.5 217

Susanne H 2022-11-07 I like that Lisa remembers what we were doing, and the time spent from before. I like that the caregiver is willing to help me with anything. I am a current client of this provider

5 5 1

Suellen "Sue" F 2022-11-07 They've made my life a little easier by helping me with bathing. The owner came and talked with me the first time I met them. I am a current client of this provider

5 5 1

Tom B_28 2022-11-02 The most helpful thing with the service has been the general housekeeping. I like that they come in once a week for three hours and they help clean my house. I am a current client of this provider

5 5 1

Colin P_1 2022-10-06 They got someone to work with us. Some are not as good, but if they are like Kathy then I would recommend them. I am a current client of this provider

5 5 1

Charlie S_2 2022-10-04 They are there to help with anything I want or need. I liked that they could come in the mornings and again in the afternoons. We have not had any problems with them at all. I am a current client of this provider

5 5 1

Sandy K_11 2022-09-23 They have made my life so much better because I have to use a wheelchair, and I don't have to be worried about what I cannot do. I am so happy with the services and the people that I have. I am a current client of this provider

5 5 1

Nadine Y 2022-09-23 Everything that her caregiver does is great. I like the aide that they send me. I am a current client of this provider

5 4 1

Mimi W_2 2022-09-09 The caregivers have helped my husband socially and they help to do things I couldn't do otherwise. They found people that work for us. I am a current client of this provider

5 5 1

Anonymous_6408 2022-08-15 The provider has helped me the most with being here for me. This agency could work on their billing system and not bill me when I paid already. I am a current client of this provider

5 3 1

Ruth N_2 2022-08-03 I think just having someone to visit with her and keep her safe really makes a difference. I would like them to improve a little on communication. I am a current client of this provider

5 4 1

Fred H_8 2022-07-20 Everything they're asked to do they do and follow the care plan accordingly. They're easy to work with, and they are good quality. I am a current client of this provider

5 5 1

Sharon S_25 2022-07-13 This caregiver does a lot of extra stuff and comes up with ideas of what needs to be cleaned. This caregiver has been really good. I am a current client of this provider

5 5 1

Bob H_15 2022-07-01 They are helping give my wife a bath, that helps me out a lot. I am a current client of this provider

5 4 1

Anonymous_5427 2022-06-10 The agency helps with cleaning the house and making the bed. The agency needs to improve on keeping its word. I am a current client of this provider

5 4 1

Bobby W_3 2022-06-06 The provider has helped the most with doing my laundry. I like the agency because they do house cleaning and they are pleasant. I am a current client of this provider

5 5 1

Laura L_7 2022-04-06 It makes things more convenient but its really expensive. I like that they cover a large area near us and so that is what we needed. I am a current client of this provider

5 4 1

Anonymous_2096 2022-04-06 The provider has helped the most by being friendly and doing what I ask. I like that they are friendly and helpful. I am a current client of this provider

5 5 1

Anonymous_3915 2022-04-04 They give help to my dad when he needs it. They need to work on the communication. I am a current client of this provider

5 4 1

Charles "Chuck" M 2022-03-03 It gives me a little bit more freedom. I like that it's easy to set up appointments. I am a current client of this provider

5 5 1

Diana R 2022-03-01 The agency has helped me out and given me a break. I like that the same man has come to care for my husband for the past 3 years. I am a current client of this provider

5 5 1

Robert B_44 2022-02-15 They are helping me with keeping my home clean. I like that they keep me informed about any changes and that they are very prompt. I am a current client of this provider

5 5 1

Cymaron D 2022-02-04 It is helpful for me when they show up and very bad when they don't show up. We are currently struggling with people not showing up. I am a current client of this provider

5 4 1

Patricia J_14 2022-02-01 I couldn't stay at home if I didn't have help. I would say I am happy with my service. I like that they come in and start cleaning and doing my laundry. I am a current client of this provider

5 5 1

Bonnie M_14 2022-01-24 The caregivers are outstanding and we are able to trust and talk to them. They could communicate changes more kindly. I am a current client of this provider

5 4 1

Donna R_23 2022-01-24 Providing Chrissy was helpful and she was outstanding. Stephanie was very detailed about what was expected of the caregivers and mom. I am a past client of this provider

5 5 1

Ron O 2022-01-04 They need better scheduling and they need to be more timely. No one showed up today, but when they are here it is wonderful. I am a current client of this provider

5 4 1

Luke B 2021-12-20 The caregivers do their job professionally. They are friendly and professional. The caregivers ask if there are other things they help me with, whether it be errands or in home chores. I am a current client of this provider

5 5 1

Anonymous_5462 2021-12-07 The agency could have made my life easier by taking the initiative on doing things. They should improve by doing exactly what I need and meeting my expectations. I am a past client of this provider

5 3 1

Lisa R_15 2021-12-01 They have been very helpful to us and they have worked with us. They are very easy to work with. I am a current client of this provider

5 5 1

Fran R_5 2021-12-01 The caregiver cleans up and was good about running errands for us so we did not have to. The caregiver did a good job as far as what we hired them to do. I am a past client of this provider

5 5 1

Gary N_5 2021-11-11 If they would have told us when someone was coming at a different time that was a major one. One thing they kept sending someone at a different time and not letting me know. I am a past client of this provider

5 3 1

Marlene H_5 2021-11-11 They do personal cares as well as house work that she can not do. They provide flexibility and are easy to work with. I am a current client of this provider

5 5 1

Ethel R_1 2021-10-13 Everyone has been very helpful and they are all very kind. They have been very kind to me. They help out a lot with everything. I appreciate everyone. I am a current client of this provider

5 5 1

Lois L_1 2021-10-04 They help me get around since I don't drive. They are always available. I am a current client of this provider

5 5 1

Phyllis W_9 2021-10-04 To make life easier, I prefer it be the same people coming so I don't repeat the issues or how to do things. I like that the caregiver is very nice, efficient and a go-getter. I am a current client of this provider

5 4 1

Norman C_3 2021-05-24 They send me people to do transportation. I liked the personalities of the drivers, and they were safe. I am a past client of this provider

5 5 1

Norman C_2 2021-05-17 It depends on who comes in, but they are pretty good services. They keep in touch with me. I am a current client of this provider

5 4 1

Bernadette M_2 2021-05-10 It's easier for us to get around because things are cleaned up really nice. The girls who come out are really good. I am a current client of this provider

5 5 1

Kim S_18 2021-05-10 They provide good help and care. We have had good luck with them. They seem to be a pretty good fit for us. I am a current client of this provider

5 5 1

Lisa B_22 2021-05-06 They are helpful by being there to support him. We like the nurse who comes and the PT and OT that have also been coming. I am a current client of this provider

5 5 1

Donna S_17 2021-04-29 She lifts things for me. The caregiver is very pleasant. I am a current client of this provider

5 5 1

Dennis B_6 2021-04-08 They help him go to his appointments. I would recommend them to others. I like they have pleasant caregivers. I am a current client of this provider

5 4 1

Becky L_4 2021-04-08 They only came out once. They bathed him. I like that the owner came out and talked to us to see what are needs were. I am a current client of this provider

5 4 1

Machelle B 2021-04-05 They could have done what they were hired to do. They need to improve the communication. I am a past client of this provider

5 1 1

John B_48 2021-03-15 He doesn't ask for much help, they're just cleaning once a week. It's not too much effort yet. I like their personal touch. They came and talked to us to explain everything. I am a current client of this provider

5 4 1

Anonymous_3512 2021-03-08 They have been helpful by being pleasant during the care. I like the services they people they sent to help me with my care. I am a current client of this provider

5 5 1

Martin T_1 2021-03-02 They seem to help me get in to my appointments easily. They're pleasant. They come at the right time. I am a current client of this provider

5 5 1

Kathy W_13 2021-03-02 They take a load off of me so I can do his medical. I like their promptness and personality. I am a current client of this provider

5 5 1

Phyllis D_10 2021-02-19 I love having company and just having the services to let me have someone here. The people are really nice. I am a past client of this provider

5 5 1

Jimmie B_1 2021-02-17 They do dusting and things that I am not able to do. They are very efficient. They are very interactive with communication. I am a current client of this provider

5 5 1

Wally H 2021-02-10 It makes it easier because I have a disease and I don't have any energy. I would tell a friend that its great and we appreciated it. I am a past client of this provider

5 5 1

Bill B_14 2021-02-04 The services help me get ready to face the day. I would recommend them because they take good care of me. I am a current client of this provider

5 5 1

Doug G_1 2021-02-02 Her apartment has been looking better as the people have been there. They could have a more detailed report on visit results. They could have more details on actions and results in their report. I am a current client of this provider

5 4 1

Sherry W_4 2021-01-15 They take him on walks. That helps him so much. Stephanie is familiar with dementia and that is what we need. They have been very workable they followed up with that. I am a current client of this provider

5 4 1

junebug111 2021-01-08 My caregiver arrives on time. She is very knowledgeable on cares, techniques needed with my care. She is very self motivate and can see what needs to done, but asks what I want done. I'm so happy he set this up. She is a god sent. I'm in a wheelchair so help with personnel care is great. She does home chores I'm not able to do. She gives my husband a couple hours for himself. This takes a lot off my mine. I am a current client of this provider

5 5 1

Jerry H_9 2021-01-07 They help with daily exercises and general house cleaning things. They are interested in my well being. I am a current client of this provider

5 5 1

Charles N_2 2021-01-05 They help me with my showers. The caregiver that comes in is dependable and good. I am a current client of this provider

5 5 1

Marti S_1 2021-01-05 At the time, there were no other agencies that I had the ability to get assistance from. I was desperate for help. They tried to fulfill my needs and they had some really good staff. I am a past client of this provider

5 4 1

Larry G_4 2020-12-18 They help me with showers, and they take care of the house, and they are willing to do what they can. If I needed help or anything like that, or I needed to change some appointments they would work around what I needed. I am a current client of this provider

5 5 1

Christine (_1 2020-12-16 We can trust them to provide transportation, home care, grocery shopping when needed. They customize the plan for whatever you need and they are very caring. I am a current client of this provider

5 5 1

Norine D 2020-12-14 It's been helpful to have someone come in and help him walk every morning. They answer our needs and have been nothing but good ever since I started with them. I am a current client of this provider

5 5 1

Anonymous_4340 2020-12-14 Each time they've sent someone who can't find a key, I've had to drive 25 miles to unlock it for them. We've had trouble communicating with their office manager. On the positive side, when we have caregivers I can count on, it gives me reassurance that I don't have to go there every day. Some of them have been wonderful. Two I was impressed with. I am a current client of this provider

5 3 1

Anonymous_4349 2020-12-08 The services have been going well. They provide me the service that I can't do anymore. We got a perfect worker! I am a current client of this provider

5 4 1

Lyle M_2 2020-12-04 We don't have to clean the house. We've gotten lucky with the several people who've come. Patty is wonderful, she cleans the house. She's also very concerned with us, she's always asking about us. I am a current client of this provider

5 4 1

Fran R_1 2020-12-02 It is probably pretty tremendous. We are not totally helpless, but the support they give us is great. I have liked that they are down to earth and really get their work done. They do a good job. I am a current client of this provider

5 5 1

Rick T_4 2020-11-24 They have a positive impact on him because they interact with him. They need more consistency with the caregivers that are provided. I am a current client of this provider

5 4 1

Anonymous_4281 2020-11-24 I'm supposed to wear compression socks, and if I can't get anyone to put them on for me, I am not in good health. I haven't had a caregiver for a couple of weeks, and the last one I had wasn't able to do much for me. I like that they gave me the opportunity to coordinate my own schedule. I don't know if there is anything they can do, but it's getting a caregiver to work for me for a couple of hours, that they need to improve on. Under the circumstances, they are doing the best they can. I am a current client of this provider

5 4 1

Anonymous_3589 2020-11-20 It was always mentioned in the logs that the cleaning was done but that was not the case. When I mentioned it their response that the caregiver was not able to get to it. The way that they maintain their logs online indicating the work that they're doing needs to be improved. Misleading information was terse and short. I am a past client of this provider

5 3 1

Guilford P 2020-11-18 Their care boils down to housekeeping at this point and running any errands that he needs from them. I like the caretakers they have sent over. Several of them have stayed for quite a while, though of course there were times where I needed a substitute. They are very pleasant to work with. I am a current client of this provider

5 5 1

Anonymous_3063 2020-11-05 Basically the gal will sit and visit and will drive her places to where she needs to go. There needs to be accountability, and they need to be doing the work that we are paying them to do, rather than just having the girl sit and talk with the client. I am a current client of this provider

5 2 1

Philip L_5 2020-11-04 The services provided by Right at Home have been a big impact because the caregivers are able to help me keep my home clean since I have to be by myself. I would like to have more caregivers to come by and help me. I am a current client of this provider

5 4 1

Amy O 2020-11-04 They are a very nice agency. They help me in every way. I like the workers very much. They are open, honest, and hardworking. I am a current client of this provider

5 5 1

Linda S_39 2020-10-28 They give a large and positive impact for her life. There is room for improvement but it is good to have room for improvement. She took good care of Linda. I am a current client of this provider

5 4 1

June C_7 2020-10-15 It helps to have someone assist with my care that I can't do by myself. I like the system they assistant they sent out, she is knowledgable about what she is doing. I am a current client of this provider

5 5 1

Ronald H_5 2020-10-15 They more or less did stuff I couldn't do. They clean my house. I am a past client of this provider

5 5 1

Margaret M_23 2020-10-13 It helps me get where I need to go. My family works, so they can't always come to do it. That is why I've been using these people. We have had a little mix-up with times and destinations with the first few visits. They seem to be nice people. I am a current client of this provider

5 4 1

Robert 2020-10-11 Office staff are so friendly and accommodating. Rose is so helpful and always comes through for me. She has always assigned super people to help me in my home. Mary, the gal who is helping me now, is exceptional. She needs little direction from me. She just seems to know what needs to be done. I am a current client of this provider

5 5 1

Leo L 2020-10-06 I like it because the garbage is so heavy, and he takes it out. They have always been good about letting me know if someone can't come or if I can't be here I let them know, and they are okay with that. I am a current client of this provider

5 5 1

Larry E 2020-09-28 I appreciate that they are willing to do anything we need. I feel it is a big help to me. I like that they are right on top of everything. I am a current client of this provider

5 5 1

Janina M 2020-09-28 They make my life much easier, and I appreciate that. I would like to see their daily task list improved. I am a current client of this provider

5 5 1

Marion and Susie R 2020-09-24 I am pleased with the service, but because it is just my husband and I the house does not need a lot of up keep. I do feel uncomfortable that I don't have enough work for them to do. In the past they did clean for me. They are always willing to do the dusting for me. I like that I have somebody to talk to. I am a current client of this provider

5 5 1

Don L_10 2020-09-16 They're doing what they're here to do, and we've been satisfied with that. If there is a need, it would be helpful to get in touch with the individuals in the first area so they can get to know what the clients' needs really are. I am a current client of this provider

5 4 1

LaVonne C 2020-09-11 They have helped the most in transporting Angelo. I like that the company is very compliant with our needs. I am a current client of this provider

5 5 1

Paula and Phil M 2020-09-04 It impacted me a lot and relieved me a lot. They needed to have more of a set list of duties when they come, so they could at least do something as opposed to nothing. I am a past client of this provider

5 4 1

Gary S_8 2020-09-04 I get winded really easy so they do all the things that I can't do. They provide me with whatever I need. I am a current client of this provider

5 5 1

Paul B_17 2020-08-25 She can bathe my father which gives me ties to clean and do other things. They always call if no one can make it. I have had good people that come. I am a current client of this provider

5 4 1

Chester Lee C 2020-08-25 They are good at everything! The caregivers come regularly and do what is expected of them. I am a current client of this provider

5 4 1

Anonymous_3354 2020-08-20 Just do what they're doing. I have a couple of caregivers that didn't seem to respect me. If I could request a certain caregiver that would be really nice. I am a past client of this provider

5 4 1

Bonnie B_1 2020-08-20 I can't do some things so they do those things for me. They care about people. If you need help to do something they help you do it. They don't leave you stranded by yourself. I am a current client of this provider

5 5 1

Roberta R_5 2020-08-05 If I fall they pick me up and if I need a ride they are happy to do it. They are always there if I need them and they are always really nice. I am a current client of this provider

5 5 1

Victor S 2020-08-05 My caregiver cleans the house for me. They make sure we are happy before they leave. I am a current client of this provider

5 4 1

Mrs. Julie 2020-08-01 Current workers not as good. Had a worker cover up and leave urine soaked sheets on my mom's bed and still made the bed! Fails to put lotion on her legs, now dry and flakey. Fails to bathe her as often as requested. Doesn't do the light housekeeping, such as taking out trash or vacuuming. Fails to even start laundry. Extremely disappointing at the lack of quality caregivers. I am a current client of this provider

5 2 1

Carol L_17 2020-07-22 I like the availability and it just gives me a chance of what I need to do. We liked their professionalism. I am a past client of this provider

5 5 1

Lloyd S 2020-07-22 They need to check in and be back in touch with me. They need to check up on me when they're doing something for me. I am a current client of this provider

5 4 1

Jissabette V 2020-07-07 They show interest in order to help the patient. I like that the owner is very attentive to our needs. I am a current client of this provider

5 5 1

Gary 2020-07-04 The service is great. Some weeks they are all I see here at home. The people are all pretty great and enjoy what they do. I am a current client of this provider

5 5 1

Jennie 2020-06-03 I have had two care workers with Right at Home and both have been wonderful. Very dependable and such great company for my mother. Thank you Lika and Tiffany and Right at Home Cedar Rapids. I am a past client of this provider

5 5 1

Anonymous_3579 2020-03-04 They are being very accessible and able to communicate with us. They are dependable on the times. They are very easy to communicate with. They are very flexible and will provide care for 1 or even 100 days. I am a past client of this provider

5 5 1

Vincent S 2020-02-21 They have helped the most by helping her with bathing. I like that the owner came out and talked to us. Everyone is very friendly. I am a current client of this provider

5 4 1

Bradford M 2020-02-18 They come and they clean. Sometimes I need to get somewhere and I can't get there. I don't know how to get ahold of my worker to see if she can take me somewhere. I am a current client of this provider

5 4 1

Margaret 2020-02-10 Susan has been a lifesaver. She came right in and assessed whats needed to be done and started right in on the urgent tasks. Over the following weeks, she has been able to tackle years of clutter and mess and organize my home. This week, I finally saw my beautiful living and dining room sparkling as they never ever have in eight years. Im now loving my home! Susan has a sparkling personality! I am a current client of this provider

5 5 1

Margaret B_20 2020-02-07 They do things the way I like them to be done. They're sensitive to my needs and wishes. The person I have is very good, and the only time she was ill, they found a replacement right away. I am a current client of this provider

5 5 1

Julie 2020-02-07 The majority of the caregivers were excellent, skilled, friendly individuals. In some cases going beyond what they needed to do to help out my dying husband and myself. There were a couple of scheduling glitches and 1 or 2 caregivers sent out who were probably not up to the task. But overall, I would rate the agency as excellent! I am a past client of this provider

5 4 1

Lola M 2020-01-21 Ed enjoyed the ladies, and I was very grateful for the help. I would have Ed's meals ready, and they would heat them up and serve him. They also helped him to and out of the table. I would highly recommend them. I would tell a friend that they were always very nice people, on time, and very professional. I am a past client of this provider

5 5 1

Anonymous_3094 2020-01-16 They did what I asked them to do. I needed someone to get me from the hospital and take me home and sit with me, and they did that. I could use them as I needed. I am a past client of this provider

5 5 1

Lynn D_6 2020-01-16 It has been helpful to have that extra person to help with mom so that we don't have to take her out of the home. They are very dependable. I can work with them, talk to them, and discuss changes. They are easy to work with. I am a current client of this provider

5 4 1

Anonymous_3112 2020-01-07 There were two that were outstanding. They did anything she needed them to do. They read to her, helped her in the bathroom, and they were great. Their scheduling sucks and their caregivers that come leave early or get sick a lot. I am a past client of this provider

5 4 1

Gary K_4 2019-10-28 They respond to requests in a timely manner. I like how responsive they are to our requests. I am a current client of this provider

5 5 1

Anonymous_2623 2019-10-28 They cared for my loved one and helped with showering. They could have been a little more thorough with the cleaning. I am a past client of this provider

5 4 1

Lourdes R 2019-10-28 It makes a big impact because the caregiver is very sweet, and my mom gets along with her. My mom has Alzheimer's, and the caregiver really cares about her. They are really great. The caregiver is really amazing, and they really try to help us. I am a current client of this provider

5 5 1

Donald & Marilyn C 2019-10-23 Truthfully, they could keep their cell phone off when working. I would expect that from anyone, unless they are dealing with an emergency. The person that is doing the cleaning is someone that sits with people. It is not a deep cleaning. It's something more professional. I am a current client of this provider

5 4 1

Anonymous_1242 2019-10-21 They are able to bring things on time and get it to me. They make sure that I am getting everything that I need, and that is important. I am a current client of this provider

5 5 1

Marsha E_1 2019-10-15 It gives her something to look forward to. She wasn't allowed to leave, but when the caregiver was there, they could go out to the park or something. All the people that we've had over the years have been really nice and friendly. They've helped my mom be active. I am a current client of this provider

5 5 1

Barbara C_32 2019-09-03 I called them, and they told me that they did not have anybody else to send me. It is terrible since I did not have any help. The last girl did not do anything. She did not help bathe me or help me with the boxes. The problem is the caregivers, not the agency. I am a past client of this provider

5 1 1

Gary M_7 2019-09-03 It took a lot of stress off of me. I was able to do important things and take those things off my mind. I had things to do, and they gave me space. They are prompt and very efficient. They did a good job. I am a current client of this provider

5 5 1

Margaret B_17 2019-09-03 I cannot drive, and they drive me to go shopping. They send me the bill and mark me for each week. I am a current client of this provider

5 5 1

Alicia P 2019-09-03 I didn't have to do as much, thanks to them. They had quality work. They did a very good job cleaning our apartment. I am a past client of this provider

5 5 1

Kirsten S 2019-09-03 It just helped her get her day started. They're quick to respond and easy to get a hold of. I am a past client of this provider

5 5 1

Benny B 2019-09-03 Any time you can get some help, it can make things better for you. I am just not sure how they train their people. I think they have certain people for certain jobs. They have to send somebody to do what you need. They do not completely do that. We are getting people that are more set up to grocery shop and fix meals. We are more interested in house-cleaning services. I am a current client of this provider

5 4 1

Paulette P_1 2019-09-03 They could have less caregivers and more consistency of the same person. I would like them to communicate more with us, like for scheduling people. I am a current client of this provider

5 4 1

Anonymous_2423 2019-09-03 They come to the house and do the floors and the bathroom, which is a big help. She comes in and cleans, which gives me a break. They could train their house cleaners a little better. I am a current client of this provider

5 5 1

Elva ( 2019-09-03 They have helped the most by helping my loved one, because I am no longer able to help. I like that the caregiver who helps is patient, friendly, and good at their job. I am a current client of this provider

5 5 1

Amy B 2019-09-03 They help me with the stress of home. I trust them, and they are here when they say they are going to be here. I am a current client of this provider

5 5 1

Anonymous_2537 2019-09-03 They could improve by sending the same person out each time. I like that they do their job. I am a current client of this provider

5 4 1

Barb M_2 2019-08-13 They are friendly to him, and they convince him to do the things that he doesn't want to do. They are easy to work with. I am a current client of this provider

5 5 1

Anonymous_1495 2019-08-13 I feel comfortable leaving them with my mother, and she feels the same way. They bend over backwards to find me a caregiver even on short notice. There have been a few times that I have called them to get a caregiver within a day or two, and they accommodate. I am a past client of this provider

5 5 1

Sherrie N_3 2019-07-29 They didn't have any orientation before they came. They had scheduling too close. They would be at our house, but she would have to be with someone else. They didn't allow enough time for the caregivers and were overbooked. I am a past client of this provider

5 3 1

Anonymous_2144 2019-07-24 They could have easier scheduling and not make me feel bad for having an illness for when I had to reschedule. They should be more understanding when I have to reschedule. They could have been more flexible. I am a past client of this provider

5 4 1

Anonymous_2209 2019-07-24 I had to have the help. They vacuum, clean, and do laundry. The gal that I just had was better equipped with doing what I needed. I am a current client of this provider

5 4 1

Anonymous_2095 2019-07-05 It would be easy if they actually helped me with things. I would have liked phone calls, and they needed to supply their own equipment. I am a past client of this provider

5 2 1

Sid A 2019-07-01 It gives everyone peace of mind, and it takes a lot of pressure off of me. I feel better that there is someone there with her. The only thing I have been disappointed with is that I was told there would be people trained to use the Hoyer lift. I haven't seen anyone use it or have been trained on it. They can improve the training more than anything else. I am a current client of this provider

5 4 1

Claudette R 2019-06-25 They do whatever I tell them to do. They are very efficient. They show up on time. I am a current client of this provider

5 5 1

Pat Q 2019-06-20 They are very helpful since I have been sick for so long. They are helpful, friendly, and come on the days they need them to. Everyone is friendly and pitch right in and do what I have asked them to do. I am a current client of this provider

5 5 1

Pam W_3 2019-06-14 The care has helped tremendously. The interaction with the caregiver is great, so we don't have to worry. I like the person that takes care of my mother. She is phenomenal. I am a current client of this provider

5 5 1

Liz S_2 2019-06-04 They could send the people that have been here before. They don't always send the same people. One weekend I'll have two caregivers, and then the next they are completely different. I am a current client of this provider

5 4 1

Bill M_8 2019-05-24 It has made things a lot simpler for me. Things are taken care of and cleaned. The staff has been very good. I am a current client of this provider

5 5 1

Jason W 2019-05-06 The communication part is key, but all of the people are very friendly. Rose, who's getting bathing care, even had her bather Diane come for her 100th birthday. She cares about her as a person. They're very prompt and they're really quick about getting in contact if there's any kind of issue. It's usually scheduling. They'll get a hold of you right away, and they're usually pretty flexible. I am a current client of this provider

5 5 1

Robert M_23 2019-05-01 They provide excellent companionship for my stepmother. They help with any personal needs that my stepmother has. I am a current client of this provider

5 5 1

Nancy T_4 2019-04-18 They provided a time to be with my wife and support her. They take care of a lot of the daily and weekly things. They are reliable and professional. I am a current client of this provider

5 5 1

Robert (_2 2019-04-18 I can't live without it. I like the current caregiver, the office management, and the attitude of the owner. She is very helpful, kind, and cooperative. I am a current client of this provider

5 5 1

Veryl H 2019-04-18 They give my wife a bath, do laundry, and cooking that I would otherwise have to do. I get along with them and the people they send. I am a current client of this provider

5 5 1

Lisa G_16 2019-04-18 They have made things easier and now my dad is doing better and is more independent. They give us peace of mind. I like their flexibility. We had to change the caregiver because we didn't like them at first and then the next one was great with my dad. I am a current client of this provider

5 5 1

Steve B_11 2019-04-01 They need to make sure she's getting on a routine schedule and not sleep past 9:30. I don't know if the weekend staff is getting her up at a regular schedule. If she gets up at twelve, she only gets two meals a day instead of three. I am a current client of this provider

5 4 1

Gene N 2019-04-01 The current caregiver is excellent. They have helped by doing things for my mom. They will go to the pharmacy to get her medicine and help around the house and in the kitchen. West Liberty is on the border, pretty far from Cedar Rapids, and it was hard to find caregivers to come out for my mother. I would like more consistency with the caregivers. I am a current client of this provider

5 4 1

Tranquilino R 2019-04-01 It keeps them organized and showed them that people that come to their home are friendly. They were prompt and caring about what they did for my parents. I am a past client of this provider

5 5 1

Sue H_3 2019-03-20 I think they did all they could. They did all I asked of them. I can only speak to the person that I have. She was caring and always asked if there something more she could do. They were easy to work with. I am a current client of this provider

5 4 1

Leander [Lee] K 2019-03-07 They help us the most by sending great caregivers, and they do hard scrubbing and cleaning. They are prompt in answering questions and phone calls, and they take care of things. I am a current client of this provider

5 5 1

Pat B_5 2019-03-07 Our loved one likes to go out to eat and go to the salon, but my our loved one needs a caregiver to go. They could have more communication, and they should include us when there are problems. They should let us know what is going on when there are changes. I am a current client of this provider

5 4 1

Anonymous_1626 2019-03-07 They could maybe have tried to understand what I wanted in a caregiver. They could improve their scheduling, and it took a while to get a good match. I am a current client of this provider

5 3 1

Jennifer B_6 2019-03-07 It was uncomfortable for a day and that was it. They needed to better screen the caregivers before sending them to my home. I am a past client of this provider

5 1 1

Lorraine W_1 2019-03-01 Not everyone is the same. They save me trips to the kitchen. They're friendly and call to make sure things are okay. I am a current client of this provider

5 5 1

Vernon S_1 2019-03-01 They were able to help Loretta get bathed and help her get up and out of the chair and go to the table or lay down. It was frustrating when I didn't think that the caregivers knew anything about how to take care of an older person. I am a past client of this provider

5 3 1

Melissa R_1 2019-02-22 They helped by caring for her the way that I would. I liked the caregiver they sent here. I am a past client of this provider

5 5 1

Jean G_7 2019-02-22 It made a huge difference. The times that they were here they were very helpful. We needed 24 hour care, so they were very helpful. There was a little confusion at the beginning when getting set up. I don't think they screened the nighttime staff. They didn't ask about pets, smoking, or anything like that. The first girl that came over walked right out because she was allergic to carts. We felt that should have been screened before. I am a past client of this provider

5 5 1

Ross D 2019-02-21 They were very considerate. They took care of her needs for her, they helped to make sure we got the food to her. I liked that they were very considerate and helpful. I am a past client of this provider

5 5 1

Janet C_4 2019-01-23 They are flexible. They treat me with respect. They give earnest efforts to assist in providing needs. I am a current client of this provider

5 5 1

Bev P 2019-01-11 They provided home assistance for my husband when I wasn't here. I would recommend them. They were average. I really appreciated their promptness. I am a past client of this provider

5 4 1

Jeff H_1 2019-01-11 The agency could have made life easier if they offered different personnel with different skills. My dad needed someone who had better communication skills. If the person who is looking for the aides is an elderly woman who is a little weaker and needs help with comfort, I would recommend them. If it is a male who is very active and needs a lot of redirection, I would not recommend them. I am a past client of this provider

5 3 1

Vicki T_1 2019-01-08 They were good. I needed the help,and they provided the help I needed. The second person I got did a good job for me. She was a self-starter and did not need much supervision. I would recommend them as long as they provide an individual that does a good job. The first person who was sent to me did not represent what the company was about, but the next person was really great. I am a past client of this provider

5 4 1

Tracy K 2018-12-07 It takes the stress off of me. I love the type of care that they give my parents. They are kind and considerate. I am a current client of this provider

5 5 1

Milo P 2018-12-07 They're keeping him going. They help with everything. Their personalities are very important. They take care of my dad very well. I am a current client of this provider

5 5 1

Mary A_23 2018-12-07 They give me peace of mind knowing that somebody is always there. From my mother's perspective, she has someone beside her all the time. I would like them to have things a little bit better for their employees. I am a current client of this provider

5 4 1

Frank K_2 2018-12-01 It's a time saver, which I like, and they help with housekeeping. They are on time, they are pleasant people, and they seem to be knowledgeable. I am a current client of this provider

5 5 1

Anna M 2018-11-02 I have very good service from the caregiver. I think I have very good services from them. I am a current client of this provider

5 5 1

Thomas B_3 2018-10-05 I still work full time and it just helps to have someone to come in and clean once in a while. They are nice people and they work hard. I am a current client of this provider

5 4 1

Trish K 2018-10-05 My loved one has companionship with the caregiver. The caregiver does the work they said they would do and they help my loved one. I am a current client of this provider

5 5 1

Anonymous_197 2018-10-03 They're not consistent with caregivers. It makes things confusing and it doesn't help the situation. They should improve communication. The quality of the people they're sending varies between one to another. I am a current client of this provider

5 4 1

Betty M_1 2018-10-03 My loved one seemed to be more alert mentally after they came to help her. They should call the person in charge of scheduling, rather than the client directly. I am a past client of this provider

5 4 1

Anonymous_203 2018-10-02 They do what we need them to do. I recommended it to someone. The caregiver does what I ask her to do. I am a current client of this provider

5 4 1

Sigrun S 2018-10-02 My loved one feels safe. He is grateful that someone is here to look after him. It means the world to me that I can get away and have a break from taking care of him. My house was in fine order when I returned from a vacation, and I didn't see anything done wrong. I appreciate their efforts. I am a current client of this provider

5 5 1

Gina D_1 2018-10-02 They have helped the most by having people present and keeping my loved one company. They are very easy to get a hold of. I am a current client of this provider

5 5 1

Stanley S_1 2018-09-10 My life was going downhill health-wise, morale-wise, and attitude-wise, and when she came into my life, she had the biggest impact on my life that anyone's had in years. The caregiver that I receive has been not only instrumental as a caregiver, but has been a life coach and directed my life in a different way. She has been absolutely amazing. She's worth every cent that I've paid. I even paid out of pocket for her. I am a current client of this provider

5 5 1

boymitch 2018-08-03 Right At Home has provided a life-changing caregiver to me. Her name is Diane and she is beyond wonderful. She not only helps me with things around the house but she pushes me to get better and improve my life. She provides improvement avenues that no other caregiver I've had has. She is an excellent companion in my life and now is a life-long friend. I'm so glad I chose Right At Home. My life is definitely better now and improving! I am a current client of this provider

5 5 1

James H_7 2018-08-02 The service gives me a little break from having to provide for mom and they give her a break from me so she sees someone else outside of the home. The care and service we have received have been great. The people are friendly and knowledgeable and even have suggestions on how to proceed. I am a current client of this provider

5 5 1

Anonymous 2018-08-02 It did help with some of the things that I needed, but it really had no quality to it. I had multiple caregivers come out, and only one was trained to do the job. Some of them were incapable of doing the job, some of them didn't communicate well, and some of them just did poor work. It was really sad. I am a past client of this provider

5 2 1

Anonymous 2018-08-01 When I get the care, it really helps me. When they let me get off track, it's less helpful. They aren't getting as much done as they could be doing for me. I'm paying for this help and they haven't been taking care of things as well as they could. I have a problem with going over time. They've got a lot of caregivers that are on their phones while they are supposed to be taking care of me. I am a current client of this provider

5 3 1

Kay G 2018-07-25 It is absolutely vital to me. I am unable to bathe myself. If it weren't for them, I wouldn't know what to do with myself. My girl who comes is very good and really sweet. I am a current client of this provider

5 5 1

Daniel N 2018-07-09 They give me a clean house. I have a good caregiver that cleans well. I am a current client of this provider

5 5 1

Dennis C 2018-07-06 The caregiver does a good job. She is excellent. Sometimes, I get a call and they tell me people will be here at 4 and I have to tell them that doesn't work for me. I signed up for people to come in the mornings. The caregiver is excellent. The only reason I'm staying is for her. She does a good job and cleans everything. I never have to say anything to her. I am a current client of this provider

5 2 1

George W_6 2018-06-14 They helped me the most because I have trouble walking and my bedroom was upstairs. They helped with cleaning. I would recommend them to anybody. The gal that I had always showed up on time and they helped me quite a bit with things that they didn't have to. They went out of their way to make sure I had a good life. I am a past client of this provider

5 5 1

Lyle H 2018-06-05 They come and stay with my husband when I go somewhere. They can't really help me much more anymore because he's in a nursing home. We had them once last year and once this year. We don't work with them very often. Last time there were problems because my husband told the caregiver to leave before I came back and he locked her out. He's in a nursing home now so we might not use them anymore. I am a current client of this provider

5 4 1

Susan S 2018-04-18 Everyone that we have had contact with has been nice. My mother is able to receive company and they have helped bathe her so that I don't have to do it. I am a current client of this provider

5 4 1

Irene K 2018-04-11 I couldn't have gotten anyone better for me who came to me to stay overnight after my surgery. They didn't have to do anything for me, but as far as being with me overnight, my caregiver would come to my side as soon as my feet touched the floor. I am a past client of this provider

5 5 1

Richard 2018-03-20 Staff knows how to care for clients! Splendid service in every respect! I am a current client of this provider

5 5 1

Dorcas H 2018-01-08 They are always able to find me someone and will get someone else if I don't like them. There are things that get done that I am not able to do or shouldn't be doing. I am a current client of this provider

5 5 1

Kelly Z 2017-12-02 I would tell a friend that we like Right at Home, and it keeps him busy for four days a week and four hours a day. Right at Home helps so we are less stressed. I am a current client of this provider

5 5 1

Jerry T 2017-12-01 Right at Home was wonderful, they took care of my loved one, and we loved everybody that came to help him out. Right at Home was just here and answered our questions, and we knew that he was in good hands. I am a past client of this provider

5 5 1

Patrick R 2017-11-17 Right at Home is prompt, wonderful, and they are willing to do anything. They are easy to deal with. The caregivers did everything for us. I am a past client of this provider

5 5 1

Cathy B_3 2017-11-02 I'd recommend Right at Home because while they were here I needed them to do some service and I am familiar with them. I have MS and am in a wheelchair. When my husband is not available to give me a hand Right at Home knew what I could and couldn't do. I am a past client of this provider

5 5 1

Anonymous_257 2017-11-02 Some of the caregivers I've had from Right at Home have had bad attitudes. The services from Right at Home have been helpful because they have been able to clean in the places that I cannot. I am a current client of this provider

5 4 1

Gordon E_1 2017-10-04 Right at Home is able to do exactly what we expect them to. Right at Home allows me to avoid having to do the vacuuming and make the beds. I am a current client of this provider

5 5 1

Doris S_1 2017-10-03 I would tell a friend that Right at Home is good overall. We have used them before and we have come back to them for a second time, so that must say something about them. My loved one has been getting great care and she has been getting along great with the caregivers from Right at Home. I am a current client of this provider

5 5 1

William C_3 2017-09-22 We are really happy with the care from Right at Home. Right at Home has made life easier by helping with my husband and with a little bit of housework. I am a current client of this provider

5 5 1

Donna R_2 2017-09-18 I already recommend Right at Home because I am happy with their services. Right at Home helps a lot with what I need around the house that I can't take on all by myself. I am a current client of this provider

5 5 1

Kris S_1 2017-09-07 Right at Home is a wonderful company! They have helped us so much. They are polite, they come, and they help us to do everything that needs to be done with no questions asked. The services have helped me because my loved one is terminally ill and neither of us can take the groceries up the stairs. The caregivers help us with that and they clean our home. It is hard to explain how wonderful the services are, we couldn't be happier. I am a current client of this provider

5 5 1

Eileen A_1 2017-08-02 I would tell my friends that Right at Home is very good, dependable, and up front. I am able to discuss any complaints with them. My doctor is also very satisfied with this agency. The services from Right at Home has freed me up, because I can't do everything to take care of my loved one. I am a current client of this provider

5 5 1

Chris F 2017-07-13 I find Right at Home very helpful for me. I have other things that I am doing and with Right at Home they help me take care of different things I don't have to worry about. Right at Home's services gives me some free time and I appreciate that. I am a current client of this provider

5 5 1

Lori R_2 2017-07-11 Right at Home's caregivers are not there to stay. They seem to stop showing up after a few times. I couldn't seem to have the same caregiver. The service has made my life easier by the last caregiver making up for the caregiver before her. Right at Home could have a greater impact on my life by having caregivers who are really hard workers and are respectful. I am a current client of this provider

5 4 1

David B_6 2017-07-11 The caregivers I've had have been great for me because they work hard and do everything that they're asked. However, sometimes they don't show up. The caregivers do things for me that I cannot do for myself. I am a current client of this provider

5 5 1

Harold C_1 2017-06-22 I would tell others that Right at Home does a good job, they are congenial people, and I am really satisfied with their service. I am handicapped and Right at Home comes and keeps the house clean, which is a blessing in my life. I am a current client of this provider

5 5 1

Dennis M_3 2017-06-22 I would tell a friend that Right at Home is a good outfit and they do a good job. Right at Home helps me out a lot when I need it because my wife has Alzheimer'a and they help me with her care. I am a current client of this provider

5 5 1

James L_2 2017-06-02 Right at Home has caregivers who are caring and helpful. They seem to know what to do when I don't. They fill their time with household tasks for the client and I. Right at Home has made my life easier because the client fell and he can barely walk with his walker. He can't get out of his bed anymore and they help give him showers. I am a current client of this provider

5 5 1

John H_15 2017-05-02 Right at Home is very easy to get a hold of, and they always have an answer for us. If they don't have the answer, they will find it for us. My loved one has really liked the caregivers and is able to talk to them, which has made a huge difference. I am a current client of this provider

5 5 1

Clifford H_1 2017-05-02 Right at Home is very caring and professional. They are kind and loving towards the client and were willing to accommodate a change of hours as needed. Right at Home has helped my father be able to stay at home longer and be more active. I am a current client of this provider

5 5 1

Janet K_6 2017-05-02 The people who help me from Right at Home are very caring. The service makes my life better by giving me direction and by doing things I need to do. I am a current client of this provider

5 5 1

Elton R_1 2017-04-04 Right at Home's workmanship has been great. The services have made my life easier by doing things for me. I am a current client of this provider

5 4 1

Michael B_7 2017-04-04 Right at Home has good personal assistants. That's what I use. Right at Home always works with me no matter what. They help me and always work with me. I am a current client of this provider

5 5 1

Steven P_3 2017-04-04 My caregiver is really friendly and fun to be around. My caregiver comes over only one day a week. I am a current client of this provider

5 5 1

Elaine Y_2 2017-03-02 I would tell a friend that Right at Home's caregivers are very kind and comfortable to visit with. Right at Home has made life easier because they do things for me that I can't do. They are very good that way. I am a current client of this provider

5 5 1

Shirley K_1 2017-02-03 Our caregiver was very dependable, and we could count on her being here on time. I didn't have to tell her what to do. Right at Home's services allowed me to get away sometimes. I needed time to get out of the house sometimes. I am a past client of this provider

5 5 1

Barb M_4 2017-02-03 You are well taken care of with Right at Home, and it is a good place to be. The services from Right at Home have been very good, and I haven't had any complaints. The caregivers make my life easier by doing things for me. I am a current client of this provider

5 5 1

Anonymous Reviewer4 2016-01-14 I currently have caregivers from Right at Home. In the beginning, I would have rated them lower because they were slow, and I didn’t think they were trained enough to the things I needed them to do. I changed my caregiver, and she was generally much better. I am a current client of this provider

5 3 1

Elaine Novotny 2015-12-30 Very satisfied, although we used them for short time. I am a past client of this provider

5 5 1

Doris Scott 2015-12-29 Lila is a very nice and friendly person. I am extremely happy with the work she does. I am a current client of this provider

5 5 1

Bob Upah 2015-03-30 They are easy to work with. They try to match the caregiver with the person. I am a friend or relative of a resident

5 5 1

Hami Manos 2015-03-20 My caretaker, Dee, has been very good and has helped me a lot in my recovery. I am a current client of this provider

5 5 1

Travis Larson 2015-03-20 Very patient people. Kind too. Also asking if they could do more, wanted to help as much as possible. Nice people, talked a lot, good conversations. I am a current client of this provider

5 5 1

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Right at Home Cedar Rapids (319) 519-4473

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Reviews of Right at Home Cedar Rapids

217 Reviews Write a review

Home Care Reviews for Right at Home Cedar Rapids

November 07, 2022

By Susanne H

I am a current client of this provider

I like that Lisa remembers what we were doing, and the time spent from before. I like that the caregiver is willing to help me with anything.

November 07, 2022

By Suellen "Sue" F

I am a current client of this provider

They've made my life a little easier by helping me with bathing. The owner came and talked with me the first time I met them.

November 02, 2022

By Tom B_28

I am a current client of this provider

The most helpful thing with the service has been the general housekeeping. I like that they come in once a week for three hours and they help clean my house.

October 06, 2022

By Colin P_1

I am a current client of this provider

They got someone to work with us. Some are not as good, but if they are like Kathy then I would recommend them.

October 04, 2022

By Charlie S_2

I am a current client of this provider

They are there to help with anything I want or need. I liked that they could come in the mornings and again in the afternoons. We have not had any problems with them at all.

September 23, 2022

By Sandy K_11

I am a current client of this provider

They have made my life so much better because I have to use a wheelchair, and I don't have to be worried about what I cannot do. I am so happy with the services and the people that I have.

September 23, 2022

By Nadine Y

I am a current client of this provider

Everything that her caregiver does is great. I like the aide that they send me.

September 09, 2022

By Mimi W_2

I am a current client of this provider

The caregivers have helped my husband socially and they help to do things I couldn't do otherwise. They found people that work for us.

August 15, 2022

By Anonymous_6408

I am a current client of this provider

The provider has helped me the most with being here for me. This agency could work on their billing system and not bill me when I paid already.

August 03, 2022

By Ruth N_2

I am a current client of this provider

I think just having someone to visit with her and keep her safe really makes a difference. I would like them to improve a little on communication.

July 20, 2022

By Fred H_8

I am a current client of this provider

Everything they're asked to do they do and follow the care plan accordingly. They're easy to work with, and they are good quality.

July 13, 2022

By Sharon S_25

I am a current client of this provider

This caregiver does a lot of extra stuff and comes up with ideas of what needs to be cleaned. This caregiver has been really good.

July 01, 2022

By Bob H_15

I am a current client of this provider

They are helping give my wife a bath, that helps me out a lot.

June 10, 2022

By Anonymous_5427

I am a current client of this provider

The agency helps with cleaning the house and making the bed. The agency needs to improve on keeping its word.

June 06, 2022

By Bobby W_3

I am a current client of this provider

The provider has helped the most with doing my laundry. I like the agency because they do house cleaning and they are pleasant.

April 06, 2022

By Laura L_7

I am a current client of this provider

It makes things more convenient but its really expensive. I like that they cover a large area near us and so that is what we needed.

April 06, 2022

By Anonymous_2096

I am a current client of this provider

The provider has helped the most by being friendly and doing what I ask. I like that they are friendly and helpful.

April 04, 2022

By Anonymous_3915

I am a current client of this provider

They give help to my dad when he needs it. They need to work on the communication.

March 03, 2022

By Charles "Chuck" M

I am a current client of this provider

It gives me a little bit more freedom. I like that it's easy to set up appointments.

March 01, 2022

By Diana R

I am a current client of this provider

The agency has helped me out and given me a break. I like that the same man has come to care for my husband for the past 3 years.

February 15, 2022

By Robert B_44

I am a current client of this provider

They are helping me with keeping my home clean. I like that they keep me informed about any changes and that they are very prompt.

February 04, 2022

By Cymaron D

I am a current client of this provider

It is helpful for me when they show up and very bad when they don't show up. We are currently struggling with people not showing up.

February 01, 2022

By Patricia J_14

I am a current client of this provider

I couldn't stay at home if I didn't have help. I would say I am happy with my service. I like that they come in and start cleaning and doing my laundry.

January 24, 2022

By Bonnie M_14

I am a current client of this provider

The caregivers are outstanding and we are able to trust and talk to them. They could communicate changes more kindly.

January 24, 2022

By Donna R_23

I am a past client of this provider

Providing Chrissy was helpful and she was outstanding. Stephanie was very detailed about what was expected of the caregivers and mom.

January 04, 2022

By Ron O

I am a current client of this provider

They need better scheduling and they need to be more timely. No one showed up today, but when they are here it is wonderful.

December 20, 2021

By Luke B

I am a current client of this provider

The caregivers do their job professionally. They are friendly and professional. The caregivers ask if there are other things they help me with, whether it be errands or in home chores.

December 07, 2021

By Anonymous_5462

I am a past client of this provider

The agency could have made my life easier by taking the initiative on doing things. They should improve by doing exactly what I need and meeting my expectations.

December 01, 2021

By Lisa R_15

I am a current client of this provider

They have been very helpful to us and they have worked with us. They are very easy to work with.

December 01, 2021

By Fran R_5

I am a past client of this provider

The caregiver cleans up and was good about running errands for us so we did not have to. The caregiver did a good job as far as what we hired them to do.

November 11, 2021

By Gary N_5

I am a past client of this provider

If they would have told us when someone was coming at a different time that was a major one. One thing they kept sending someone at a different time and not letting me know.

November 11, 2021

By Marlene H_5

I am a current client of this provider

They do personal cares as well as house work that she can not do. They provide flexibility and are easy to work with.

October 13, 2021

By Ethel R_1

I am a current client of this provider

Everyone has been very helpful and they are all very kind. They have been very kind to me. They help out a lot with everything. I appreciate everyone.

October 04, 2021

By Lois L_1

I am a current client of this provider

They help me get around since I don't drive. They are always available.

October 04, 2021

By Phyllis W_9

I am a current client of this provider

To make life easier, I prefer it be the same people coming so I don't repeat the issues or how to do things. I like that the caregiver is very nice, efficient and a go-getter.

May 24, 2021

By Norman C_3

I am a past client of this provider

They send me people to do transportation. I liked the personalities of the drivers, and they were safe.

May 17, 2021

By Norman C_2

I am a current client of this provider

It depends on who comes in, but they are pretty good services. They keep in touch with me.

May 10, 2021

By Bernadette M_2

I am a current client of this provider

It's easier for us to get around because things are cleaned up really nice. The girls who come out are really good.

May 10, 2021

By Kim S_18

I am a current client of this provider

They provide good help and care. We have had good luck with them. They seem to be a pretty good fit for us.

May 06, 2021

By Lisa B_22

I am a current client of this provider

They are helpful by being there to support him. We like the nurse who comes and the PT and OT that have also been coming.

April 29, 2021

By Donna S_17

I am a current client of this provider

She lifts things for me. The caregiver is very pleasant.

April 08, 2021

By Dennis B_6

I am a current client of this provider

They help him go to his appointments. I would recommend them to others. I like they have pleasant caregivers.

April 08, 2021

By Becky L_4

I am a current client of this provider

They only came out once. They bathed him. I like that the owner came out and talked to us to see what are needs were.

April 05, 2021

By Machelle B

I am a past client of this provider

They could have done what they were hired to do. They need to improve the communication.

Provider Response

As the owner of Right at Home, I conduct all initial assessments with the potential client and involved parties, usually family members. In doing so, I can get a firsthand understanding of needs and expectations and, at times, those differ between client and family member. As much as a family member would like their loved one to do something we cannot force them to. Our caregivers use a variety of communication techniques to complete tasks with clients but we are not always successful. We strive to communicate well between all individuals involved. Stephanie Humphries, Owner

March 15, 2021

By John B_48

I am a current client of this provider

He doesn't ask for much help, they're just cleaning once a week. It's not too much effort yet. I like their personal touch. They came and talked to us to explain everything.

March 08, 2021

By Anonymous_3512

I am a current client of this provider

They have been helpful by being pleasant during the care. I like the services they people they sent to help me with my care.

March 02, 2021

By Martin T_1

I am a current client of this provider

They seem to help me get in to my appointments easily. They're pleasant. They come at the right time.

March 02, 2021

By Kathy W_13

I am a current client of this provider

They take a load off of me so I can do his medical. I like their promptness and personality.

February 19, 2021

By Phyllis D_10

I am a past client of this provider

I love having company and just having the services to let me have someone here. The people are really nice.

February 17, 2021

By Jimmie B_1

I am a current client of this provider

They do dusting and things that I am not able to do. They are very efficient. They are very interactive with communication.

February 10, 2021

By Wally H

I am a past client of this provider

It makes it easier because I have a disease and I don't have any energy. I would tell a friend that its great and we appreciated it.

February 04, 2021

By Bill B_14

I am a current client of this provider

The services help me get ready to face the day. I would recommend them because they take good care of me.

February 02, 2021

By Doug G_1

I am a current client of this provider

Her apartment has been looking better as the people have been there. They could have a more detailed report on visit results. They could have more details on actions and results in their report.

January 15, 2021

By Sherry W_4

I am a current client of this provider

They take him on walks. That helps him so much. Stephanie is familiar with dementia and that is what we need. They have been very workable they followed up with that.

January 08, 2021

By junebug111

I am a current client of this provider

My caregiver arrives on time. She is very knowledgeable on cares, techniques needed with my care. She is very self motivate and can see what needs to done, but asks what I want done. I'm so happy he set this up. She is a god sent. I'm in a wheelchair so help with personnel care is great. She does home chores I'm not able to do. She gives my husband a couple hours for himself. This takes a lot off my mine.

January 07, 2021

By Jerry H_9

I am a current client of this provider

They help with daily exercises and general house cleaning things. They are interested in my well being.

January 05, 2021

By Charles N_2

I am a current client of this provider

They help me with my showers. The caregiver that comes in is dependable and good.

January 05, 2021

By Marti S_1

I am a past client of this provider

At the time, there were no other agencies that I had the ability to get assistance from. I was desperate for help. They tried to fulfill my needs and they had some really good staff.

December 18, 2020

By Larry G_4

I am a current client of this provider

They help me with showers, and they take care of the house, and they are willing to do what they can. If I needed help or anything like that, or I needed to change some appointments they would work around what I needed.

December 16, 2020

By Christine (_1

I am a current client of this provider

We can trust them to provide transportation, home care, grocery shopping when needed. They customize the plan for whatever you need and they are very caring.

December 14, 2020

By Norine D

I am a current client of this provider

It's been helpful to have someone come in and help him walk every morning. They answer our needs and have been nothing but good ever since I started with them.

December 14, 2020

By Anonymous_4340

I am a current client of this provider

Each time they've sent someone who can't find a key, I've had to drive 25 miles to unlock it for them. We've had trouble communicating with their office manager. On the positive side, when we have caregivers I can count on, it gives me reassurance that I don't have to go there every day. Some of them have been wonderful. Two I was impressed with.

December 08, 2020

By Anonymous_4349

I am a current client of this provider

The services have been going well. They provide me the service that I can't do anymore. We got a perfect worker!

December 04, 2020

By Lyle M_2

I am a current client of this provider

We don't have to clean the house. We've gotten lucky with the several people who've come. Patty is wonderful, she cleans the house. She's also very concerned with us, she's always asking about us.

December 02, 2020

By Fran R_1

I am a current client of this provider

It is probably pretty tremendous. We are not totally helpless, but the support they give us is great. I have liked that they are down to earth and really get their work done. They do a good job.

November 24, 2020

By Rick T_4

I am a current client of this provider

They have a positive impact on him because they interact with him. They need more consistency with the caregivers that are provided.

November 24, 2020

By Anonymous_4281

I am a current client of this provider

I'm supposed to wear compression socks, and if I can't get anyone to put them on for me, I am not in good health. I haven't had a caregiver for a couple of weeks, and the last one I had wasn't able to do much for me. I like that they gave me the opportunity to coordinate my own schedule. I don't know if there is anything they can do, but it's getting a caregiver to work for me for a couple of hours, that they need to improve on. Under the circumstances, they are doing the best they can.

November 20, 2020

By Anonymous_3589

I am a past client of this provider

It was always mentioned in the logs that the cleaning was done but that was not the case. When I mentioned it their response that the caregiver was not able to get to it. The way that they maintain their logs online indicating the work that they're doing needs to be improved. Misleading information was terse and short.

November 18, 2020

By Guilford P

I am a current client of this provider

Their care boils down to housekeeping at this point and running any errands that he needs from them. I like the caretakers they have sent over. Several of them have stayed for quite a while, though of course there were times where I needed a substitute. They are very pleasant to work with.

November 05, 2020

By Anonymous_3063

I am a current client of this provider

Basically the gal will sit and visit and will drive her places to where she needs to go. There needs to be accountability, and they need to be doing the work that we are paying them to do, rather than just having the girl sit and talk with the client.

November 04, 2020

By Philip L_5

I am a current client of this provider

The services provided by Right at Home have been a big impact because the caregivers are able to help me keep my home clean since I have to be by myself. I would like to have more caregivers to come by and help me.

November 04, 2020

By Amy O

I am a current client of this provider

They are a very nice agency. They help me in every way. I like the workers very much. They are open, honest, and hardworking.

October 28, 2020

By Linda S_39

I am a current client of this provider

They give a large and positive impact for her life. There is room for improvement but it is good to have room for improvement. She took good care of Linda.

October 15, 2020

By June C_7

I am a current client of this provider

It helps to have someone assist with my care that I can't do by myself. I like the system they assistant they sent out, she is knowledgable about what she is doing.

October 15, 2020

By Ronald H_5

I am a past client of this provider

They more or less did stuff I couldn't do. They clean my house.

October 13, 2020

By Margaret M_23

I am a current client of this provider

It helps me get where I need to go. My family works, so they can't always come to do it. That is why I've been using these people. We have had a little mix-up with times and destinations with the first few visits. They seem to be nice people.

October 11, 2020

By Robert

I am a current client of this provider

Office staff are so friendly and accommodating. Rose is so helpful and always comes through for me. She has always assigned super people to help me in my home. Mary, the gal who is helping me now, is exceptional. She needs little direction from me. She just seems to know what needs to be done.

October 06, 2020

By Leo L

I am a current client of this provider

I like it because the garbage is so heavy, and he takes it out. They have always been good about letting me know if someone can't come or if I can't be here I let them know, and they are okay with that.

September 28, 2020

By Larry E

I am a current client of this provider

I appreciate that they are willing to do anything we need. I feel it is a big help to me. I like that they are right on top of everything.

September 28, 2020

By Janina M

I am a current client of this provider

They make my life much easier, and I appreciate that. I would like to see their daily task list improved.

September 24, 2020

By Marion and Susie R

I am a current client of this provider

I am pleased with the service, but because it is just my husband and I the house does not need a lot of up keep. I do feel uncomfortable that I don't have enough work for them to do. In the past they did clean for me. They are always willing to do the dusting for me. I like that I have somebody to talk to.

September 16, 2020

By Don L_10

I am a current client of this provider

They're doing what they're here to do, and we've been satisfied with that. If there is a need, it would be helpful to get in touch with the individuals in the first area so they can get to know what the clients' needs really are.

September 11, 2020

By LaVonne C

I am a current client of this provider

They have helped the most in transporting Angelo. I like that the company is very compliant with our needs.

September 04, 2020

By Paula and Phil M

I am a past client of this provider

It impacted me a lot and relieved me a lot. They needed to have more of a set list of duties when they come, so they could at least do something as opposed to nothing.

September 04, 2020

By Gary S_8

I am a current client of this provider

I get winded really easy so they do all the things that I can't do. They provide me with whatever I need.

August 25, 2020

By Paul B_17

I am a current client of this provider

She can bathe my father which gives me ties to clean and do other things. They always call if no one can make it. I have had good people that come.

August 25, 2020

By Chester Lee C

I am a current client of this provider

They are good at everything! The caregivers come regularly and do what is expected of them.

August 20, 2020

By Anonymous_3354

I am a past client of this provider

Just do what they're doing. I have a couple of caregivers that didn't seem to respect me. If I could request a certain caregiver that would be really nice.

August 20, 2020

By Bonnie B_1

I am a current client of this provider

I can't do some things so they do those things for me. They care about people. If you need help to do something they help you do it. They don't leave you stranded by yourself.

August 05, 2020

By Roberta R_5

I am a current client of this provider

If I fall they pick me up and if I need a ride they are happy to do it. They are always there if I need them and they are always really nice.

August 05, 2020

By Victor S

I am a current client of this provider

My caregiver cleans the house for me. They make sure we are happy before they leave.

August 01, 2020

By Mrs. Julie

I am a current client of this provider

Current workers not as good. Had a worker cover up and leave urine soaked sheets on my mom's bed and still made the bed! Fails to put lotion on her legs, now dry and flakey. Fails to bathe her as often as requested. Doesn't do the light housekeeping, such as taking out trash or vacuuming. Fails to even start laundry. Extremely disappointing at the lack of quality caregivers.

Provider Response

Our caregivers use a variety of techniques and communication to encourage performing personal cares. We have a solid customer service process in place to ensure our staff is completing tasks as expected by our families. Thank you for your feedback.

July 22, 2020

By Carol L_17

I am a past client of this provider

I like the availability and it just gives me a chance of what I need to do. We liked their professionalism.

July 22, 2020

By Lloyd S

I am a current client of this provider

They need to check in and be back in touch with me. They need to check up on me when they're doing something for me.

July 07, 2020

By Jissabette V

I am a current client of this provider

They show interest in order to help the patient. I like that the owner is very attentive to our needs.

July 04, 2020

By Gary

I am a current client of this provider

The service is great. Some weeks they are all I see here at home. The people are all pretty great and enjoy what they do.

June 03, 2020

By Jennie

I am a past client of this provider

I have had two care workers with Right at Home and both have been wonderful. Very dependable and such great company for my mother. Thank you Lika and Tiffany and Right at Home Cedar Rapids.

March 04, 2020

By Anonymous_3579

I am a past client of this provider

They are being very accessible and able to communicate with us. They are dependable on the times. They are very easy to communicate with. They are very flexible and will provide care for 1 or even 100 days.

February 21, 2020

By Vincent S

I am a current client of this provider

They have helped the most by helping her with bathing. I like that the owner came out and talked to us. Everyone is very friendly.

February 18, 2020

By Bradford M

I am a current client of this provider

They come and they clean. Sometimes I need to get somewhere and I can't get there. I don't know how to get ahold of my worker to see if she can take me somewhere.

February 10, 2020

By Margaret

I am a current client of this provider

Susan has been a lifesaver. She came right in and assessed whats needed to be done and started right in on the urgent tasks. Over the following weeks, she has been able to tackle years of clutter and mess and organize my home. This week, I finally saw my beautiful living and dining room sparkling as they never ever have in eight years. Im now loving my home! Susan has a sparkling personality!

February 07, 2020

By Margaret B_20

I am a current client of this provider

They do things the way I like them to be done. They're sensitive to my needs and wishes. The person I have is very good, and the only time she was ill, they found a replacement right away.

February 07, 2020

By Julie

I am a past client of this provider

The majority of the caregivers were excellent, skilled, friendly individuals. In some cases going beyond what they needed to do to help out my dying husband and myself. There were a couple of scheduling glitches and 1 or 2 caregivers sent out who were probably not up to the task. But overall, I would rate the agency as excellent!

January 21, 2020

By Lola M

I am a past client of this provider

Ed enjoyed the ladies, and I was very grateful for the help. I would have Ed's meals ready, and they would heat them up and serve him. They also helped him to and out of the table. I would highly recommend them. I would tell a friend that they were always very nice people, on time, and very professional.

January 16, 2020

By Anonymous_3094

I am a past client of this provider

They did what I asked them to do. I needed someone to get me from the hospital and take me home and sit with me, and they did that. I could use them as I needed.

January 16, 2020

By Lynn D_6

I am a current client of this provider

It has been helpful to have that extra person to help with mom so that we don't have to take her out of the home. They are very dependable. I can work with them, talk to them, and discuss changes. They are easy to work with.

January 07, 2020

By Anonymous_3112

I am a past client of this provider

There were two that were outstanding. They did anything she needed them to do. They read to her, helped her in the bathroom, and they were great. Their scheduling sucks and their caregivers that come leave early or get sick a lot.

October 28, 2019

By Gary K_4

I am a current client of this provider

They respond to requests in a timely manner. I like how responsive they are to our requests.

October 28, 2019

By Anonymous_2623

I am a past client of this provider

They cared for my loved one and helped with showering. They could have been a little more thorough with the cleaning.

October 28, 2019

By Lourdes R

I am a current client of this provider

It makes a big impact because the caregiver is very sweet, and my mom gets along with her. My mom has Alzheimer's, and the caregiver really cares about her. They are really great. The caregiver is really amazing, and they really try to help us.

October 23, 2019

By Donald & Marilyn C

I am a current client of this provider

Truthfully, they could keep their cell phone off when working. I would expect that from anyone, unless they are dealing with an emergency. The person that is doing the cleaning is someone that sits with people. It is not a deep cleaning. It's something more professional.

October 21, 2019

By Anonymous_1242

I am a current client of this provider

They are able to bring things on time and get it to me. They make sure that I am getting everything that I need, and that is important.

Provider Response

The software system we utilize is set up to alert our staff if a caregiver misses a scheduled clock-in time for any shift. When an alert is received, we call the caregiver to determine the reason for the missed clock-in and we then call the client to inform them of the situation. Our customer service process begins after the very first visit to give the client an opportunity to share their experience with the caregiver. Based on feedback, we either continue services as is or provide more training to the caregiver based on the client’s specific needs or any change in condition, which we continually watch for. If there’s an issue with client/caregiver compatibility, in that rare occasion we will make any necessary staff change and then assess the situation once again. We also provide general guidelines for cleaning based on client direction and feedback how they like their homes cleaned and what products and tools they like used. Thank you for your invaluable feedback.

October 15, 2019

By Marsha E_1

I am a current client of this provider

It gives her something to look forward to. She wasn't allowed to leave, but when the caregiver was there, they could go out to the park or something. All the people that we've had over the years have been really nice and friendly. They've helped my mom be active.

September 03, 2019

By Barbara C_32

I am a past client of this provider

I called them, and they told me that they did not have anybody else to send me. It is terrible since I did not have any help. The last girl did not do anything. She did not help bathe me or help me with the boxes. The problem is the caregivers, not the agency.

Provider Response

It can be a challenge at times to find staff to work in the more rural or remote areas of our state -- caregivers who have compatibility with a given client. However, with enough time and effort, we have been able to accomplish this goal. As part of our customer service process, clients are called regularly by our office staff to see how visits are going with our caregivers. We encourage clients to report any concerns to us so we can then develop a different game plan addressing those concerns including but not limited to changing the client’s caregiver. Clients are also asked during the initial assessment with the owner of the company to not hesitate to give us a call with any feedback.

September 03, 2019

By Gary M_7

I am a current client of this provider

It took a lot of stress off of me. I was able to do important things and take those things off my mind. I had things to do, and they gave me space. They are prompt and very efficient. They did a good job.

September 03, 2019

By Margaret B_17

I am a current client of this provider

I cannot drive, and they drive me to go shopping. They send me the bill and mark me for each week.

September 03, 2019

By Alicia P

I am a past client of this provider

I didn't have to do as much, thanks to them. They had quality work. They did a very good job cleaning our apartment.

September 03, 2019

By Kirsten S

I am a past client of this provider

It just helped her get her day started. They're quick to respond and easy to get a hold of.

September 03, 2019

By Benny B

I am a current client of this provider

Any time you can get some help, it can make things better for you. I am just not sure how they train their people. I think they have certain people for certain jobs. They have to send somebody to do what you need. They do not completely do that. We are getting people that are more set up to grocery shop and fix meals. We are more interested in house-cleaning services.

September 03, 2019

By Paulette P_1

I am a current client of this provider

They could have less caregivers and more consistency of the same person. I would like them to communicate more with us, like for scheduling people.

September 03, 2019

By Anonymous_2423

I am a current client of this provider

They come to the house and do the floors and the bathroom, which is a big help. She comes in and cleans, which gives me a break. They could train their house cleaners a little better.

September 03, 2019

By Elva (

I am a current client of this provider

They have helped the most by helping my loved one, because I am no longer able to help. I like that the caregiver who helps is patient, friendly, and good at their job.

September 03, 2019

By Amy B

I am a current client of this provider

They help me with the stress of home. I trust them, and they are here when they say they are going to be here.

September 03, 2019

By Anonymous_2537

I am a current client of this provider

They could improve by sending the same person out each time. I like that they do their job.

August 13, 2019

By Barb M_2

I am a current client of this provider

They are friendly to him, and they convince him to do the things that he doesn't want to do. They are easy to work with.

August 13, 2019

By Anonymous_1495

I am a past client of this provider

I feel comfortable leaving them with my mother, and she feels the same way. They bend over backwards to find me a caregiver even on short notice. There have been a few times that I have called them to get a caregiver within a day or two, and they accommodate.

July 29, 2019

By Sherrie N_3

I am a past client of this provider

They didn't have any orientation before they came. They had scheduling too close. They would be at our house, but she would have to be with someone else. They didn't allow enough time for the caregivers and were overbooked.

July 24, 2019

By Anonymous_2144

I am a past client of this provider

They could have easier scheduling and not make me feel bad for having an illness for when I had to reschedule. They should be more understanding when I have to reschedule. They could have been more flexible.

July 24, 2019

By Anonymous_2209

I am a current client of this provider

I had to have the help. They vacuum, clean, and do laundry. The gal that I just had was better equipped with doing what I needed.

July 05, 2019

By Anonymous_2095

I am a past client of this provider

It would be easy if they actually helped me with things. I would have liked phone calls, and they needed to supply their own equipment.

Provider Response

Our policy is to call clients to confirm their first visit and inform them who will be providing caregiving services. We also proactively call our clients if there is a change in the schedule or caregiver. During the initial assessment with the owner of the company, clients are informed they need to provide cleaning supplies and any necessary tools for the caregivers to use. However, caregivers are provided with gloves by the company. We're sorry for any misunderstanding or miscommunication on our part.

July 01, 2019

By Sid A

I am a current client of this provider

It gives everyone peace of mind, and it takes a lot of pressure off of me. I feel better that there is someone there with her. The only thing I have been disappointed with is that I was told there would be people trained to use the Hoyer lift. I haven't seen anyone use it or have been trained on it. They can improve the training more than anything else.

June 25, 2019

By Claudette R

I am a current client of this provider

They do whatever I tell them to do. They are very efficient. They show up on time.

June 20, 2019

By Pat Q

I am a current client of this provider

They are very helpful since I have been sick for so long. They are helpful, friendly, and come on the days they need them to. Everyone is friendly and pitch right in and do what I have asked them to do.

June 14, 2019

By Pam W_3

I am a current client of this provider

The care has helped tremendously. The interaction with the caregiver is great, so we don't have to worry. I like the person that takes care of my mother. She is phenomenal.

June 04, 2019

By Liz S_2

I am a current client of this provider

They could send the people that have been here before. They don't always send the same people. One weekend I'll have two caregivers, and then the next they are completely different.

May 24, 2019

By Bill M_8

I am a current client of this provider

It has made things a lot simpler for me. Things are taken care of and cleaned. The staff has been very good.

May 06, 2019

By Jason W

I am a current client of this provider

The communication part is key, but all of the people are very friendly. Rose, who's getting bathing care, even had her bather Diane come for her 100th birthday. She cares about her as a person. They're very prompt and they're really quick about getting in contact if there's any kind of issue. It's usually scheduling. They'll get a hold of you right away, and they're usually pretty flexible.

May 01, 2019

By Robert M_23

I am a current client of this provider

They provide excellent companionship for my stepmother. They help with any personal needs that my stepmother has.

April 18, 2019

By Nancy T_4

I am a current client of this provider

They provided a time to be with my wife and support her. They take care of a lot of the daily and weekly things. They are reliable and professional.

April 18, 2019

By Robert (_2

I am a current client of this provider

I can't live without it. I like the current caregiver, the office management, and the attitude of the owner. She is very helpful, kind, and cooperative.

April 18, 2019

By Veryl H

I am a current client of this provider

They give my wife a bath, do laundry, and cooking that I would otherwise have to do. I get along with them and the people they send.

April 18, 2019

By Lisa G_16

I am a current client of this provider

They have made things easier and now my dad is doing better and is more independent. They give us peace of mind. I like their flexibility. We had to change the caregiver because we didn't like them at first and then the next one was great with my dad.

April 01, 2019

By Steve B_11

I am a current client of this provider

They need to make sure she's getting on a routine schedule and not sleep past 9:30. I don't know if the weekend staff is getting her up at a regular schedule. If she gets up at twelve, she only gets two meals a day instead of three.

April 01, 2019

By Gene N

I am a current client of this provider

The current caregiver is excellent. They have helped by doing things for my mom. They will go to the pharmacy to get her medicine and help around the house and in the kitchen. West Liberty is on the border, pretty far from Cedar Rapids, and it was hard to find caregivers to come out for my mother. I would like more consistency with the caregivers.

April 01, 2019

By Tranquilino R

I am a past client of this provider

It keeps them organized and showed them that people that come to their home are friendly. They were prompt and caring about what they did for my parents.

March 20, 2019

By Sue H_3

I am a current client of this provider

I think they did all they could. They did all I asked of them. I can only speak to the person that I have. She was caring and always asked if there something more she could do. They were easy to work with.

March 07, 2019

By Leander [Lee] K

I am a current client of this provider

They help us the most by sending great caregivers, and they do hard scrubbing and cleaning. They are prompt in answering questions and phone calls, and they take care of things.

March 07, 2019

By Pat B_5

I am a current client of this provider

Our loved one likes to go out to eat and go to the salon, but my our loved one needs a caregiver to go. They could have more communication, and they should include us when there are problems. They should let us know what is going on when there are changes.

March 07, 2019

By Anonymous_1626

I am a current client of this provider

They could maybe have tried to understand what I wanted in a caregiver. They could improve their scheduling, and it took a while to get a good match.

March 07, 2019

By Jennifer B_6

I am a past client of this provider

It was uncomfortable for a day and that was it. They needed to better screen the caregivers before sending them to my home.

Provider Response

We are sorry for any discomfort you experienced. Our process for screening caregivers begins when they submit an application and/or resume. Applicants are first screened with a phone call to assess if we are interested in scheduling an in-person interview. Applicants are then brought to our office for a more in-depth interview and skills assessment. Before we decide to bring the applicant officially on board, we will conduct federal and state-level background checks, including motor vehicle history and validation of insurance. Only after all of these steps is the applicant cleared to work for our company. Once hired, the onboarding process begins. This includes orientation, hands-on and online training, and assignment to a mentor to help guide them through their initial employment with us.

March 01, 2019

By Lorraine W_1

I am a current client of this provider

Not everyone is the same. They save me trips to the kitchen. They're friendly and call to make sure things are okay.

March 01, 2019

By Vernon S_1

I am a past client of this provider

They were able to help Loretta get bathed and help her get up and out of the chair and go to the table or lay down. It was frustrating when I didn't think that the caregivers knew anything about how to take care of an older person.

February 22, 2019

By Melissa R_1

I am a past client of this provider

They helped by caring for her the way that I would. I liked the caregiver they sent here.

February 22, 2019

By Jean G_7

I am a past client of this provider

It made a huge difference. The times that they were here they were very helpful. We needed 24 hour care, so they were very helpful. There was a little confusion at the beginning when getting set up. I don't think they screened the nighttime staff. They didn't ask about pets, smoking, or anything like that. The first girl that came over walked right out because she was allergic to carts. We felt that should have been screened before.

February 21, 2019

By Ross D

I am a past client of this provider

They were very considerate. They took care of her needs for her, they helped to make sure we got the food to her. I liked that they were very considerate and helpful.

January 23, 2019

By Janet C_4

I am a current client of this provider

They are flexible. They treat me with respect. They give earnest efforts to assist in providing needs.

January 11, 2019

By Bev P

I am a past client of this provider

They provided home assistance for my husband when I wasn't here. I would recommend them. They were average. I really appreciated their promptness.

January 11, 2019

By Jeff H_1

I am a past client of this provider

The agency could have made life easier if they offered different personnel with different skills. My dad needed someone who had better communication skills. If the person who is looking for the aides is an elderly woman who is a little weaker and needs help with comfort, I would recommend them. If it is a male who is very active and needs a lot of redirection, I would not recommend them.

January 08, 2019

By Vicki T_1

I am a past client of this provider

They were good. I needed the help,and they provided the help I needed. The second person I got did a good job for me. She was a self-starter and did not need much supervision. I would recommend them as long as they provide an individual that does a good job. The first person who was sent to me did not represent what the company was about, but the next person was really great.

December 07, 2018

By Tracy K

I am a current client of this provider

It takes the stress off of me. I love the type of care that they give my parents. They are kind and considerate.

December 07, 2018

By Milo P

I am a current client of this provider

They're keeping him going. They help with everything. Their personalities are very important. They take care of my dad very well.

December 07, 2018

By Mary A_23

I am a current client of this provider

They give me peace of mind knowing that somebody is always there. From my mother's perspective, she has someone beside her all the time. I would like them to have things a little bit better for their employees.

December 01, 2018

By Frank K_2

I am a current client of this provider

It's a time saver, which I like, and they help with housekeeping. They are on time, they are pleasant people, and they seem to be knowledgeable.

November 02, 2018

By Anna M

I am a current client of this provider

I have very good service from the caregiver. I think I have very good services from them.

October 05, 2018

By Thomas B_3

I am a current client of this provider

I still work full time and it just helps to have someone to come in and clean once in a while. They are nice people and they work hard.

October 05, 2018

By Trish K

I am a current client of this provider

My loved one has companionship with the caregiver. The caregiver does the work they said they would do and they help my loved one.

October 03, 2018

By Anonymous_197

I am a current client of this provider

They're not consistent with caregivers. It makes things confusing and it doesn't help the situation. They should improve communication. The quality of the people they're sending varies between one to another.

October 03, 2018

By Betty M_1

I am a past client of this provider

My loved one seemed to be more alert mentally after they came to help her. They should call the person in charge of scheduling, rather than the client directly.

October 02, 2018

By Anonymous_203

I am a current client of this provider

They do what we need them to do. I recommended it to someone. The caregiver does what I ask her to do.

October 02, 2018

By Sigrun S

I am a current client of this provider

My loved one feels safe. He is grateful that someone is here to look after him. It means the world to me that I can get away and have a break from taking care of him. My house was in fine order when I returned from a vacation, and I didn't see anything done wrong. I appreciate their efforts.

October 02, 2018

By Gina D_1

I am a current client of this provider

They have helped the most by having people present and keeping my loved one company. They are very easy to get a hold of.

September 10, 2018

By Stanley S_1

I am a current client of this provider

My life was going downhill health-wise, morale-wise, and attitude-wise, and when she came into my life, she had the biggest impact on my life that anyone's had in years. The caregiver that I receive has been not only instrumental as a caregiver, but has been a life coach and directed my life in a different way. She has been absolutely amazing. She's worth every cent that I've paid. I even paid out of pocket for her.

August 03, 2018

By boymitch

I am a current client of this provider

Right At Home has provided a life-changing caregiver to me. Her name is Diane and she is beyond wonderful. She not only helps me with things around the house but she pushes me to get better and improve my life. She provides improvement avenues that no other caregiver I've had has. She is an excellent companion in my life and now is a life-long friend. I'm so glad I chose Right At Home. My life is definitely better now and improving!

August 02, 2018

By James H_7

I am a current client of this provider

The service gives me a little break from having to provide for mom and they give her a break from me so she sees someone else outside of the home. The care and service we have received have been great. The people are friendly and knowledgeable and even have suggestions on how to proceed.

August 02, 2018

By Anonymous

I am a past client of this provider

It did help with some of the things that I needed, but it really had no quality to it. I had multiple caregivers come out, and only one was trained to do the job. Some of them were incapable of doing the job, some of them didn't communicate well, and some of them just did poor work. It was really sad.

Provider Response

We continuously try to ensure we are meeting our client's expectations by conducting regular customer service calls. Clients are also encouraged during the initial assessment with the owner of the company to call our office with any questions or concerns so that they may be addressed with an on-site supervisory visit to clarify the tasks clients need to be done, how to do them to the client’s satisfaction and to ensure the caregiver can accomplish them. We appreciate your feedback which is imperative to help accomplish our goal of complete client satisfaction.

August 01, 2018

By Anonymous

I am a current client of this provider

When I get the care, it really helps me. When they let me get off track, it's less helpful. They aren't getting as much done as they could be doing for me. I'm paying for this help and they haven't been taking care of things as well as they could. I have a problem with going over time. They've got a lot of caregivers that are on their phones while they are supposed to be taking care of me.

Provider Response

Our caregivers make every effort to help our clients stay on their schedule while ensuring the safety and satisfaction of both the client and caregiver. We encourage our clients to voice any concerns so we can sufficiently coach our caregivers and make changes when needed.

July 25, 2018

By Kay G

I am a current client of this provider

It is absolutely vital to me. I am unable to bathe myself. If it weren't for them, I wouldn't know what to do with myself. My girl who comes is very good and really sweet.

July 09, 2018

By Daniel N

I am a current client of this provider

They give me a clean house. I have a good caregiver that cleans well.

July 06, 2018

By Dennis C

I am a current client of this provider

The caregiver does a good job. She is excellent. Sometimes, I get a call and they tell me people will be here at 4 and I have to tell them that doesn't work for me. I signed up for people to come in the mornings. The caregiver is excellent. The only reason I'm staying is for her. She does a good job and cleans everything. I never have to say anything to her.

Provider Response

We strive for excellent compatibility between our clients and caregivers. It is wonderful to hear these comments about his caregiver. Feedback is strongly encouraged from our clients to help achieve this goal. Also, every effort is made to adhere to a schedule that is preferable to the client.

June 14, 2018

By George W_6

I am a past client of this provider

They helped me the most because I have trouble walking and my bedroom was upstairs. They helped with cleaning. I would recommend them to anybody. The gal that I had always showed up on time and they helped me quite a bit with things that they didn't have to. They went out of their way to make sure I had a good life.

June 05, 2018

By Lyle H

I am a current client of this provider

They come and stay with my husband when I go somewhere. They can't really help me much more anymore because he's in a nursing home. We had them once last year and once this year. We don't work with them very often. Last time there were problems because my husband told the caregiver to leave before I came back and he locked her out. He's in a nursing home now so we might not use them anymore.

April 18, 2018

By Susan S

I am a current client of this provider

Everyone that we have had contact with has been nice. My mother is able to receive company and they have helped bathe her so that I don't have to do it.

April 11, 2018

By Irene K

I am a past client of this provider

I couldn't have gotten anyone better for me who came to me to stay overnight after my surgery. They didn't have to do anything for me, but as far as being with me overnight, my caregiver would come to my side as soon as my feet touched the floor.

March 20, 2018

By Richard

I am a current client of this provider

Staff knows how to care for clients! Splendid service in every respect!

January 08, 2018

By Dorcas H

I am a current client of this provider

They are always able to find me someone and will get someone else if I don't like them. There are things that get done that I am not able to do or shouldn't be doing.

December 02, 2017

By Kelly Z

I am a current client of this provider

I would tell a friend that we like Right at Home, and it keeps him busy for four days a week and four hours a day. Right at Home helps so we are less stressed.

December 01, 2017

By Jerry T

I am a past client of this provider

Right at Home was wonderful, they took care of my loved one, and we loved everybody that came to help him out. Right at Home was just here and answered our questions, and we knew that he was in good hands.

November 17, 2017

By Patrick R

I am a past client of this provider

Right at Home is prompt, wonderful, and they are willing to do anything. They are easy to deal with. The caregivers did everything for us.

November 02, 2017

By Cathy B_3

I am a past client of this provider

I'd recommend Right at Home because while they were here I needed them to do some service and I am familiar with them. I have MS and am in a wheelchair. When my husband is not available to give me a hand Right at Home knew what I could and couldn't do.

November 02, 2017

By Anonymous_257

I am a current client of this provider

Some of the caregivers I've had from Right at Home have had bad attitudes. The services from Right at Home have been helpful because they have been able to clean in the places that I cannot.

October 04, 2017

By Gordon E_1

I am a current client of this provider

Right at Home is able to do exactly what we expect them to. Right at Home allows me to avoid having to do the vacuuming and make the beds.

October 03, 2017

By Doris S_1

I am a current client of this provider

I would tell a friend that Right at Home is good overall. We have used them before and we have come back to them for a second time, so that must say something about them. My loved one has been getting great care and she has been getting along great with the caregivers from Right at Home.

September 22, 2017

By William C_3

I am a current client of this provider

We are really happy with the care from Right at Home. Right at Home has made life easier by helping with my husband and with a little bit of housework.

September 18, 2017

By Donna R_2

I am a current client of this provider

I already recommend Right at Home because I am happy with their services. Right at Home helps a lot with what I need around the house that I can't take on all by myself.

September 07, 2017

By Kris S_1

I am a current client of this provider

Right at Home is a wonderful company! They have helped us so much. They are polite, they come, and they help us to do everything that needs to be done with no questions asked. The services have helped me because my loved one is terminally ill and neither of us can take the groceries up the stairs. The caregivers help us with that and they clean our home. It is hard to explain how wonderful the services are, we couldn't be happier.

August 02, 2017

By Eileen A_1

I am a current client of this provider

I would tell my friends that Right at Home is very good, dependable, and up front. I am able to discuss any complaints with them. My doctor is also very satisfied with this agency. The services from Right at Home has freed me up, because I can't do everything to take care of my loved one.

July 13, 2017

By Chris F

I am a current client of this provider

I find Right at Home very helpful for me. I have other things that I am doing and with Right at Home they help me take care of different things I don't have to worry about. Right at Home's services gives me some free time and I appreciate that.

July 11, 2017

By Lori R_2

I am a current client of this provider

Right at Home's caregivers are not there to stay. They seem to stop showing up after a few times. I couldn't seem to have the same caregiver. The service has made my life easier by the last caregiver making up for the caregiver before her. Right at Home could have a greater impact on my life by having caregivers who are really hard workers and are respectful.

July 11, 2017

By David B_6

I am a current client of this provider

The caregivers I've had have been great for me because they work hard and do everything that they're asked. However, sometimes they don't show up. The caregivers do things for me that I cannot do for myself.

June 22, 2017

By Harold C_1

I am a current client of this provider

I would tell others that Right at Home does a good job, they are congenial people, and I am really satisfied with their service. I am handicapped and Right at Home comes and keeps the house clean, which is a blessing in my life.

June 22, 2017

By Dennis M_3

I am a current client of this provider

I would tell a friend that Right at Home is a good outfit and they do a good job. Right at Home helps me out a lot when I need it because my wife has Alzheimer'a and they help me with her care.

June 02, 2017

By James L_2

I am a current client of this provider

Right at Home has caregivers who are caring and helpful. They seem to know what to do when I don't. They fill their time with household tasks for the client and I. Right at Home has made my life easier because the client fell and he can barely walk with his walker. He can't get out of his bed anymore and they help give him showers.

May 02, 2017

By John H_15

I am a current client of this provider

Right at Home is very easy to get a hold of, and they always have an answer for us. If they don't have the answer, they will find it for us. My loved one has really liked the caregivers and is able to talk to them, which has made a huge difference.

May 02, 2017

By Clifford H_1

I am a current client of this provider

Right at Home is very caring and professional. They are kind and loving towards the client and were willing to accommodate a change of hours as needed. Right at Home has helped my father be able to stay at home longer and be more active.

May 02, 2017

By Janet K_6

I am a current client of this provider

The people who help me from Right at Home are very caring. The service makes my life better by giving me direction and by doing things I need to do.

April 04, 2017

By Elton R_1

I am a current client of this provider

Right at Home's workmanship has been great. The services have made my life easier by doing things for me.

April 04, 2017

By Michael B_7

I am a current client of this provider

Right at Home has good personal assistants. That's what I use. Right at Home always works with me no matter what. They help me and always work with me.

April 04, 2017

By Steven P_3

I am a current client of this provider

My caregiver is really friendly and fun to be around. My caregiver comes over only one day a week.

March 02, 2017

By Elaine Y_2

I am a current client of this provider

I would tell a friend that Right at Home's caregivers are very kind and comfortable to visit with. Right at Home has made life easier because they do things for me that I can't do. They are very good that way.

February 03, 2017

By Shirley K_1

I am a past client of this provider

Our caregiver was very dependable, and we could count on her being here on time. I didn't have to tell her what to do. Right at Home's services allowed me to get away sometimes. I needed time to get out of the house sometimes.

February 03, 2017

By Barb M_4

I am a current client of this provider

You are well taken care of with Right at Home, and it is a good place to be. The services from Right at Home have been very good, and I haven't had any complaints. The caregivers make my life easier by doing things for me.

January 14, 2016

By Anonymous Reviewer4

I am a current client of this provider

I currently have caregivers from Right at Home. In the beginning, I would have rated them lower because they were slow, and I didn’t think they were trained enough to the things I needed them to do. I changed my caregiver, and she was generally much better.

December 30, 2015

By Elaine Novotny

I am a past client of this provider

Very satisfied, although we used them for short time.

December 29, 2015

By Doris Scott

I am a current client of this provider

Lila is a very nice and friendly person. I am extremely happy with the work she does.

March 30, 2015

By Bob Upah

I am a friend or relative of a resident

They are easy to work with. They try to match the caregiver with the person.

March 20, 2015

By Hami Manos

I am a current client of this provider

My caretaker, Dee, has been very good and has helped me a lot in my recovery.

March 20, 2015

By Travis Larson

I am a current client of this provider

Very patient people. Kind too. Also asking if they could do more, wanted to help as much as possible. Nice people, talked a lot, good conversations.

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About Right at Home Cedar Rapids

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.

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