I have home health care for my wife, and it is working out OK. We're using Right at Home. They do light house cleaning, they prepare meals, they check her temperature, and they take her blood pressure. We are on private pay and we're using them a few days a week. They're sending non-skilled healthcare. Thus far, everyone we have had has been very good. We got a regular lady now that is coming and she is excellent.
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Reviews of Right at Home Sun City Center, FL
Home Care Reviews for Right at Home Sun City Center, FL
January 14, 2021
I am a current client of this provider
November 12, 2020
I am a current client of this provider
They can better monitor and mentor the caregivers.
Some of the caregivers are outstanding others are poor. There is inconsistency with caregivers.
Provider Response
Steven, thank you so much for your feedback! I deeply apologize for the less-than-perfect outcome regarding our caregivers consistency while caring for your loved one, as this is below our standards and certainly not what you had expected from us. As we have discussed by phone recently, we have made a series of changes in your plan of care and scheduling to improve our consistency, and I hope that this issue has been fully resolved by now. Nonetheless, we are always open to hearing your thoughts on how we can improve anytime, please contact us directly for any other questions or concerns. Best regards, -- Victor Santoro, owner and Executive Director.
October 14, 2020
I am a current client of this provider
She listens if he needs to talk and we couldn't do without them.
They are local and I get to use the same gal most of the time and they are a very family friendly group.
March 10, 2020
I am a current client of this provider
I have difficulties going shopping, so they have made it easier for me.
They could provide more as far as hands on services go.
February 11, 2020
I am a current client of this provider
They bathe and shower me, they get me ready in the morning, and they help me to go into the bathroom. The caregivers do the dishes, vacuum, and clean up my room.
They are really applicable. The caregivers are very attentive and if I ask them to do something they have no problems with it.
December 11, 2019
I am a current client of this provider
They do the things that are necessary. They help her get around the house. They cook her dinner.
They could try to keep their same people.
November 12, 2019
I am a past client of this provider
They make sure he eats and that the living environment is clean.
It is convenient with my schedule.
November 12, 2019
I am a current client of this provider
I don't live down there, and it's easier to know that someone is there to watch over her.
I like that they are always there and consistent.
October 10, 2019
I am a past client of this provider
It was very convenient for me to be driven.
I've recommended them. I've had fantastic care. I had a friend who needed some help for a few days, so they helped her. People don't know it's available to them.
October 10, 2019
I am a current client of this provider
They get me dressed, get me showered, and get my breakfast.
They are always there to help me.
September 10, 2019
I am a current client of this provider
He is unable to do anything by himself, so she does everything for him.
I like the nurse and that she never calls out and is prompt.
August 16, 2019
I am a current client of this provider
I don't have to worry as much because I know someone will be there with him.
A lot of times the girl that was assigned to my dad cancelled last minute. They could let us know with more time.
July 15, 2019
I am a current client of this provider
I would just say that they should add a little more assistance from the caregivers in general.
I would say having more housework as far as mopping, sweeping, dusting would be helpful.
June 18, 2019
I am a past client of this provider
She had her eyes on her at all times and help her when needed.
They did a lot of follow up to check up on things.
May 20, 2019
I am a current client of this provider
They help me cooking, cleaning, and just being here.
The people are very helpful and very caring. They fulfill all of my expectations.
March 12, 2019
I am a past client of this provider
They were consistent and caring.
The staff and the gal that we had were very consistent.
February 12, 2019
I am a past client of this provider
They made my life easier by helping me do a lot of things. I am also getting older, and I was constantly taking care of my loved one.
They were good about checking out and fixing problems.
January 15, 2019
I am a past client of this provider
They helped the most by just being very caring, and they caregivers cared how he was feeling.
I like the caring and personal touch that they had when they came into my home.
December 12, 2018
I am a current client of this provider
They do all the things I ask them to do.
They are timely and the people we've had have been excellent. I'm quite pleased and have no interest in changing.
November 08, 2018
I am a current client of this provider
When they come, they're very helpful. They alleviate me from having to care for him on days I work, and we can have free time to go and see other family.
They're very professional, and the people on the phone and the scheduler are very kind and understanding.
September 18, 2018
I am a current client of this provider
For the most part, the aides that come into my home have been extremely good with my mother. I am protective of her and they treat her with a lot of respect. They are very caring. It gives me six hours of freedom to go out to lunch with my friends. My brother comes over every day to visit with our mom. If I have a doctor appointment or something like that, he is more than happy to be here. Although, he is 69 and I am 73, so we are not in the best health. I don't always have to rely on him and take him away from his family because we have Right at Home to watch our 99-year-old mother.
September 18, 2018
I am a current client of this provider
I like the caregivers they send us. They all have been very good, responsive, reliable, and have great communication. It puts my mind at ease to know that they are there, because with the other companies we had, the caregivers would never show up.
August 14, 2018
I am a current client of this provider
I like their service providers. If I ever have any challenges, I can reach out to the owner and he will fix it. We can't continue on without them. It has had a positive impact.
August 09, 2018
I am a current client of this provider
Our experience with the staff of Right At Home has been excellent. Their service has been steady and reliable. They are also flexible and eager to provide continued support when our needs change. The staff has made every effort to assure us that our loved one is able to maintain the highest level of comfort and dignity possible. They work as a team to provide this high quality of care. We have been impressed with the interest and care shown by not only the caregiver, but all other members of the staff.
August 08, 2018
I am a current client of this provider
Our family has been using Right at Home from Sun City for over a year and a half. The service providers are always on time. They’ve built a wonderful relationship with dad. If there’s ever a concern or challenge I just reach out to the owner Victor and takes care of it.
June 07, 2018
I am a current client of this provider
I like that we are right at home. They have helped her by helping with everyday things. My mom needs all constant care.
March 08, 2018
I am a current client of this provider
I like the service they provide. They are competent. They have made my life a lot easier.
December 08, 2017
I am a current client of this provider
Right at Home has a great manager that makes the experience personal for me. Right at Home makes my life better because they give me an extra set of hands and eyes for my mother. I am less worried.
November 10, 2017
I am a current client of this provider
Right at Home is on time, and they get their jobs done. They do a good job. The services are a relief to me, as my loved one's care was getting stressful for me.
September 25, 2017
I am a past client of this provider
The caregivers truly engaged my loved one by finding activities my loved one liked such as playing dominoes, and helped him get outside the house. The days the caregiver came he really came out of his shell.
August 10, 2017
I am a current client of this provider
My Right at Home caregivers have always been very helpful and trustworthy. Right at Home is able to help me with things around the home.
August 10, 2017
I am a current client of this provider
I would tell someone that Right at Home has some good people associated with them, and I am quite happy with them. We don't have a whole lot of ability to go out and do things, so we need the caregivers to get things done for us.
June 19, 2017
I am a past client of this provider
Right at Home is such a good company to hire because the owners are caring, accommodating, and made personal phone calls to see how I was doing. The services made the client's life easier because she was receiving care. Therefore she didn't feel emotionally guilty for not allowing me to leave the house.
June 19, 2017
I am a past client of this provider
The care was good and competent. The services relieved stress.
June 19, 2017
I am a current client of this provider
Right at Home does a good job and I am quite satisfied with the work that they do and the people that work for them. The services have helped the most by being available when I need them.
April 18, 2017
I am a past client of this provider
Right at Home was very responsive and provided for my loved one's care and needs. The services were very helpful to me because I could talk to the office staff at any time.
April 17, 2017
I am a current client of this provider
Highly recommend this service. They were able to schedule 24x7 care for my parents on short notice. Now when we need an occasional caregiver we call RAH and always get a quick response. Very well run business. All the caregivers are certified, experienced and professional.
March 30, 2017
I am a current client of this provider
Right At Home has been my father's caregiver for the past 8 m0nths . They have done a great job and have very accommodating in every way possible. I would highly recommend Right At Home to anyone. Sincerely, Barbara
March 10, 2017
I am a past client of this provider
Right at Home is an excellent service. The nurses were wonderful. The nurse was very kind and wonderful.
February 16, 2017
I am a past client of this provider
Right at Home has caring people, and they made sure my needs were met, as well as my loved one's needs. Right at Home was a big help to me and allowed me to take a vacation. My husband was in the hospital at the time, and the care provided allowed me to spend time with him.
February 16, 2017
I am a past client of this provider
I would tell someone that the caregiver from Right at Home was wonderful. She took time for us to get to know each other so that I would be more comfortable. My caregiver could reach up and clean things that I can no longer reach. She took extra special care because a lot of my things were collectibles.
September 19, 2016
I am a current client of this provider
Dear Victor,
I just wanted to thank you personally for all your help. It was such a pleasure to work with you and Right at Home. You were able to staff a very high quality caregiver quickly in an emergency situation. You also provided continued quality caregivers and great customer service.
I was also impressed with your caregiver, and the wonderful additional schedule she created that went beyond the basic parameters I set. It gave the client such consistency. Please also express my gratitude to her. She was truly fantastic, and the client loved her.
I was pleased that you were able to provide such good, consistent staffing. You also were very flexible, and did an amazing job adjusting to our needs when the schedule had to change; and I know that happened often.
You provided such great and personal customer service.
About Right at Home Sun City Center, FL
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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