Brookdale Medical Center Whitby

Offers Assisted Living

12 Reviews
5996 Whitby Road, San Antonio, TX 78240
Call (800) 385-2527
Brookdale Medical Center Whitby (800) 385-2527

Reviews of Brookdale Medical Center Whitby

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Assisted Living Reviews for Brookdale Medical Center Whitby

December 10, 2013

By Shayne

I visited this facility

I just visited the community and it is beautiful. Just been painted, new carpet and told furniture on its way. When walking around the care staff introduced themselves and asked about my friend. This was first place I even spoke to a care staff. Very homey which I know my friend will like. This will be first stop to show my friend. Had everything I was looking for. Met Executive Director and even though obvious she was busy I was treated with her full attention. She was very professional, friendly and I felt she truly cared about what I was saying.

December 10, 2013

By parents123

I visited this facility

I recently visited the community which is almost complete with a renovation and it is beautiful. When walking around staff came up introduced themselves asked who I was looking for then ask questions and told me all they would do. In visiting other places I only spoke with the marketing person and Executive Director so was very impressed the care staff took the time to meet me and find out about my mom. I can't talk my mom into moving right now but will sure take her here before any other place. The people living there were all nice and much to my surprise the women had make up on.

November 06, 2013

By cowboys2014

I am a friend or relative of resident

I have a friend that lives at Sterling House. The staff are wonderful, loving and caring. It is exciting as the inside is being completely re-done and is updated and beautiful. My friend said she likes the updates but the wonderful staff and care she receives is what is important to her. I visit several times per week and would recommend Sterling House to everyone.

October 09, 2013

By Caring4917

I visited this facility

Sterling House was the least favorable amongst the facilities we visited. The staff was very nice and the facility was clean but it just wasn't really updated. The inside of the facility itself looked old and not as modern. They need to update it a little bit. I would not probably recommend this facility just for the looks of it.
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Questions about Brookdale Medical Center Whitby

Describe the overall population of assisted living residents at Brookdale Medical Center Whitby. What is their average age? What are their favorite things to do?

We have an active diverse resident population; aging from 60s to 100 years old.

What programs or activities does Brookdale Medical Center Whitby offer to enrich residents' well-being?

We offer an exercise program, arts and crafts, bible study, church services, happy hours, outings, bingo, movie nights and trivia.

What places are near Brookdale Medical Center Whitby or within walking distance for assisted living residents to enjoy?

We are located in the heart of the medical center; an abundance of restaurants, grocery stores, shopping centers are in the area.

What transportation services does Brookdale Medical Center Whitby offer to assisted living residents?

Transpiration for doctor’s appointments is available on Tuesday and Thursday and resident group outings to are stores, movies etc. are available throughout the month.

What makes the chef or dining program at Brookdale Medical Center Whitby exceptional? What kind of menu can assisted living residents expect?

Our Dining Service Director, Jose Cobarrubias, has been with us for 4 years. His food taste great and every year he scores 100% on the yearly Health Safety inspection. Jose meets monthly with our resident to discuss the menu and any changes they’d like to see.

What safety features or security measures does Brookdale Medical Center Whitby offer to assisted living residents?

Our community has a coded access, handicap accessible features throughout the community, as well as fire alarm system.

How does Brookdale Medical Center Whitby keep residents' families informed about their loved ones?

Family is kept up to date by our care associates on any incidents that occur in the community. We can provide service coordination as well to set up doctor appointments, transportation and other clinical services for our residents and their families.

What is the care staff-to-resident ratio at Brookdale Medical Center Whitby during daytime and nighttime hours?

We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.

If Brookdale Medical Center Whitby accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We are pet friendly community with an enclosed courtyard.

What ongoing senior care training does the staff receive?

We hold monthly mandatory in services and online training for all associates.

What safety features or security measures does Brookdale Medical Center Whitby provide to protect residents who wander?

Our community does have a coded access and all associates are regularly trained on how to deal with a missing resident with elopement drills.

Photos of Brookdale Medical Center Whitby

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Services and Amenities of Brookdale Medical Center Whitby

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym, Activity Room

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Gardening
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice
  • Financial Aid

Guest services

  • Guest Parking
  • Guests At Mealtime


  • English
  • Spanish


  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy


  • State Licenses: 360
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About Brookdale Medical Center Whitby

Brookdale Medical Center Whitby provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.

We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

What Makes Us Special

Our community is located conveniently in the heart of San Antonio's medical district and shopping. It is a perfect neighborhood for those who enjoy a smaller campus with a courtyard. The leadership team has worked for Brookdale each for over 6 years and dedicated to making your house a home!

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Brookdale Medical Center Whitby

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