
Reviews of Brookdale Medical Center Whitby
Assisted Living Reviews for Brookdale Medical Center Whitby
August 22, 2021
I visited this facility
July 15, 2021
I visited this facility
Provider Response
We regret that we were unable to meet all of your expectations. We want to thank you for taking the time to visit and for providing feedback. Please know it will be reviewed and used to better serve our residents and their families in the future.
January 16, 2021
I am a friend or relative of a current/past resident
September 29, 2015
I visited this facility
August 31, 2015
I visited this facility
July 20, 2015
I visited this facility
December 29, 2013
I am a friend or relative of a resident
December 11, 2013
I am a friend or relative of resident
December 10, 2013
I visited this facility
December 10, 2013
I visited this facility
November 06, 2013
I am a friend or relative of resident
October 09, 2013
I visited this facility
Questions about Brookdale Medical Center Whitby
Describe the overall population of assisted living residents at Brookdale Medical Center Whitby. What is their average age? What are their favorite things to do?
We have an active diverse resident population; aging from 60s to 100 years old.
What programs or activities does Brookdale Medical Center Whitby offer to enrich residents' well-being?
We offer an exercise program, arts and crafts, bible study, church services, happy hours, outings, bingo, movie nights and trivia.
What places are near Brookdale Medical Center Whitby or within walking distance for assisted living residents to enjoy?
We are located in the heart of the medical center; an abundance of restaurants, grocery stores, shopping centers are in the area.
What transportation services does Brookdale Medical Center Whitby offer to assisted living residents?
Transpiration for doctor’s appointments is available on Tuesday and Thursday and resident group outings to are stores, movies etc. are available throughout the month.
What makes the chef or dining program at Brookdale Medical Center Whitby exceptional? What kind of menu can assisted living residents expect?
Our Dining Service Director, Jose Cobarrubias, has been with us for 4 years. His food taste great and every year he scores 100% on the yearly Health Safety inspection. Jose meets monthly with our resident to discuss the menu and any changes they’d like to see.
What safety features or security measures does Brookdale Medical Center Whitby offer to assisted living residents?
Our community has a coded access, handicap accessible features throughout the community, as well as fire alarm system.
How does Brookdale Medical Center Whitby keep residents' families informed about their loved ones?
Family is kept up to date by our care associates on any incidents that occur in the community. We can provide service coordination as well to set up doctor appointments, transportation and other clinical services for our residents and their families.
What is the care staff-to-resident ratio at Brookdale Medical Center Whitby during daytime and nighttime hours?
We have a wonderful program which allows us to match our staffing to our current resident needs; along with a standard “safety staffing number”.
If Brookdale Medical Center Whitby accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly community with an enclosed courtyard.
What ongoing senior care training does the staff receive?
We hold monthly mandatory in services and online training for all associates.
What safety features or security measures does Brookdale Medical Center Whitby provide to protect residents who wander?
Our community does have a coded access and all associates are regularly trained on how to deal with a missing resident with elopement drills.
Services and Amenities of Brookdale Medical Center Whitby
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, Fitness Room/Gym, Activity Room
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Fitness Room
- Gardening
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
- Spanish
General
- Respite Care
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
Licenses
- State Licenses: 360
About Brookdale Medical Center Whitby
Brookdale Medical Center Whitby provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
What Makes Us Special
Our community is located conveniently in the heart of San Antonio's medical district and shopping. It is a perfect neighborhood for those who enjoy a smaller campus with a courtyard. The leadership team has worked for Brookdale each for over 6 years and dedicated to making your house a home!
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