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1.8 miles away
The Waterford at Westover Hills
4315 Rogers Rd, San Antonio, TX 78251$3,700/mo starting price
Pepperwood Senior Living & Memory Care - San Antonio
10107 Military Dr W, San Antonio, TX 78251
Community Reviews and Comparisions
Featured Review
Veronica
4
|
September 12, 2022
I liked Cedar Ranch at Westover Hills. It was nice and it's got an open layout. The residents are allowed to walk around. They're not confined to their rooms. The rooms were good. They were big, but they were shared. The only thing I didn't like was that there was no separation in the room. It's just one room, so there would be no privacy. The staff was very nice, helpful, and informative. They have cafeteria-style dining and it was nice, as well as a little workout area. They were highly priced though.
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About Pepperwood Senior Living & Memory Care - San Antonio in San Antonio, Texas
Pepperwood Senior Living, nestled at 10107 Military Drive West in San Antonio's serene Westover Hills neighborhood, offers a comforting environment tailored to assisted living, memory care, and Alzheimer's and dementia care. This beautifully landscaped campus features ground-floor, wheelchair-accessible suites with private baths, garden views, and modern conveniences such as cable TV, Wi‑Fi, and air conditioning. The community spans multiple charming buildings arranged around inviting patios, indoor atriums, and calming garden areas, including butterfly and hummingbird-themed green spaces.
Residents enjoy a rich array of thoughtfully curated amenities and services. A full-service beauty and barber shop caters to grooming needs, while on-site housekeeping and laundry services simplify daily life. The café-style bistro and elegant private dining room serve shared meals, flexible room service, and accommodate special diets such as diabetic or vegetarian menus in either English or Spanish. Social engagement abounds through weekly music performances, games, fitness sessions in the exercise room, arts and crafts, gardening workshops, and frequent off-site excursions. Additional features include transportation services, ample resident and guest parking, a movie and game room, computer/media center, library, central fireplace lounge, and a game room with raised garden beds and a putting green. Pepperwood is distinguished by its all-inclusive "age-in-place" philosophy, ensuring seamless transitions across levels of care without relocating. Safety is paramount, with coded gated entry and constant memory-care support. Expert staff, trained in Alzheimer's and dementia, provide compassionate and individualized care plans. The warm, homelike atmosphere feels enhanced by the Westover Hills setting, just across from the Sea World exit—placing residents within easy reach of local attractions like the River Walk, San Antonio Missions, the Alamo, and family‑friendly spots such as Morgan's Wonderland and the Tobin Center for the Performing Arts. Pepperwood Senior Living balances heartfelt care and vibrant community life, offering families peace of mind and seniors a dignified, engaging lifestyle.To learn more about this provider's license and review other available state reports, please visit:
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Reviews of Pepperwood Senior Living & Memory Care - San Antonio in San Antonio, Texas
3.5
(4 reviews)
Facility
4.7
Staff
4.1
Food
5.0
Value
3.0
Veronica
4
|
September 12, 2022
I liked Cedar Ranch at Westover Hills. It was nice and it's got an open layout. The residents are allowed to walk around. They're not confined to their rooms. The rooms were good. They were big, but they were shared. The only thing I didn't like was that there was no separation in the room. It's just one room, so there would be no privacy. The staff was very nice, helpful, and informative. They have cafeteria-style dining and it was nice, as well as a little workout area. They were highly priced though.
Provider Response
Hi Veronica! Thank you so much for your review! I am so glad you took a look at what we offer at Cedar Ranch. We do have private suites available as well, if you would like to take a look at one, just let us know. Thanks for the feedback. I will share it with our team.
Sincerely,
Heather Vrana, Executive Director
Linda
4
|
April 4, 2022
Cedar Ranch at Westover Hills was a nice place, and the help was nice. I just didn't think it was suited for my husband because it's memory care. It's a big building with little rooms for them. They have activities and stuff that I didn't think he was to the point where he needed total memory care. The person who assisted me was super nice. I watched the people and they were kind of lost, and he's not there yet. When he progresses to the point where he doesn't know what's going on at all, then that would be a great place. The rooms were very small. You have a room for privacy to sleep, but they didn't have anything, a little refrigerator or anything like that. It was just a room. They're locked in. The lady that interviewed me was nice. It's just I don't think that's the place for my husband at this point. I only met a couple of the staff and they seemed professional and nice.
Provider Response
Thank you Linda for your review. It was a pleasure meeting and working with you. Cedar Ranch at Westover Hills specializes in providing care for residents with varying forms of memory impairment. Everything from the secure design of the community layout to the activities and the THRIVE approach to care provides a safe and nurturing home for residents.
Leslie
5
|
January 6, 2022
I had an in-person tour of Cedar Ranch at Westover Hills. I like that their community is small. I also liked the way the building was designed. The residents have quite of activities that they can do within the grounds. I also like that it's only a memory care unit. It's not an assisted living unit, so most of their patients are dealing with Alzheimer's. Their facility is set up for that. The building is one building and not several buildings joined together. They did have the activities room. I think they were going to start bingo when I went there. They have separate rooms for different things. So they had a quiet room or relaxation room, a hands-on activity room, and then a gathering room. I felt that my mom would be very safe there. There is a locking door, so basically, it's one way in and one way out of the residency of where you can enter and exit. They have other emergency doors that are always locked and monitored. Everyone has to enter through the main door, check for COVID, go through the COVID protocols, and then lock. It is an inviting experience when you walk in. Things looked very clean and very well maintained. The grounds looked well maintained. The staff showed me all three different rooms that they have over there. They were all newly remodeled and renovated rooms. The residents seemed happy at that facility.
Provider Response
Hi Leslie,
Thank you so much for sharing your feedback. We hope to see you again soon!
Sincerely,
Heather Vrana
ReviewerFC121720A
1
|
January 20, 2021
My wife is in Cedar Ranch at Westover Hills. She's isolated in a locked room. She does not see anyone except every other hour, they check on her. It's dark, there's no sound, there's no light, and there's pure isolation. The care she is getting from hospice is minimal from what I can see. From what I'm paying for Cedar Ranch, I don't think I'm getting my money's worth. They said she has to be on seven days isolation because of the virus, but totally in the dark and a quiet room and when you're sick and you can't move, and you open your eyes and it's dark in there, that would be a psychological risk. I would suggest slow soft music and at least one light somewhere. The place looked nice and very clean. She's bedridden, so I've not seen any activities. The place is virtually locked down. I haven't seen any patients in there. When my mom got there, the nursing staff did not inform me that she did not have any meds. I tried to reach them by phone on the weekend, Saturday and Sunday, and nobody answered the phone. On Monday morning, they gave me a call and asked me if I'm gonna bring the meds over, so I brought the meds to them. On Tuesday morning, they gave me a call and said my wife turned for the worst and had to be readmitted into the hospital because her blood pressure was up. They did not call me and asked for the medicines. Over the weekend, I couldn't reach them on the phone, so she did without meds for two days and that made her blood pressure go up and be hospitalized for seven days to get her blood pressure regulated again.
Provider Response
Thank you for taking the time to provide feedback and regret that the experience you have described does not match the level of customer service that we consistently try to achieve. We take feedback seriously and use it to inform our team members, who are committed to continuous quality service. We are taking this time to review our move-in process, as we do have a checklist which includes asking family members to bring in medications prior to move in. During these unprecedented times of COVID-19, our protocol has been to ensure the health of those who move into our community, but our intent is never to isolate someone and we provide extra 1:1 engagement. If there is anything we can do for you to follow up please call the community and ask for the Executive Director. Thank you again.
Services and Amenities of Pepperwood Senior Living & Memory Care - San Antonio in San Antonio, Texas
Therapies
- Physical Therapy/Rehabilitation
Dining
- Room Service
- Communal Dining
- Guest Meals
Diet & Nutrition
- Special Diets/Dietary Accommodations
Outside Amenities
- Garden
Fitness & Wellness Programs
- Salon Services
- Fitness & wellness facilities/equipment
Pets
- Pets
- No Pets
Parking Options
- Parking Lot
Aquatic Amenities
- Hot Tub Spa
On-Site Services
- Veterans Affairs (VA) Aid Assistance
Health Services
- Medication Reminders
- In Home Health Care
Guests
- Guest Parking
Resident Information
- Offers Respite Care
Transportation & Shopping
- General Transportation Services
Languages
- Spanish Spoken
- American Sign Language used
- English spoken
Games Hobbies & Recreation
- Tabletop & Other Games/Programs
- Horticultural Activities
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
Financing & Payment Options
- Accepts Insurance
- Accepts Check Payments
- Accepts Credit Card Payments
- All Inclusive Rent
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Additional Amenity Information
- Fee Structure: Entry fee cost: $2500
- Special Comment: We are able to care for those with Behavioral Issues. We have an RN on staff.
- State Licenses: Assisted Living License Number : 312268; Memory Care License Number: 105027
State Licenses
State License: Assisted Living License Number : 312268
State License: Memory Care License Number: 105027
Costs for Pepperwood Senior Living & Memory Care - San Antonio in San Antonio, Texas
Assisted Living
$4,000
Starting Price
Memory Care
$4,495
Starting Price
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