Featured Review
5
|
October 1, 2023
Everything is an overwhelming positive here: my apartment, the delicious food, planned activities, accommodating staff, gratis transportation anywhere, overall atmosphere and feeling of safety.
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About Preston Place in Plano, Texas
Welcome to Preston Place, a quaint, park-style living community set in the heart of Plano, Texas. As an award-winning senior living destination, we offer a resort-style environment coupled with all the comforts of home. Our gated, garden-style 55+ active adult retirement community is a haven of beautifully landscaped grounds and resort-style amenities. Here, you'll find a range of convenient services designed to simplify your life. Our community is alive with a full schedule of activities, providing you with a lively environment and access to a wonderful neighborhood. Join us at Preston Place, where the charm of park-style living meets the vibrancy of Plano living. To learn more about this provider's license and review other available state reports, please visit: Texas Long-Term Care Provider Search
Services and Amenities of Preston Place in Plano, Texas
Aquatic Amenities
- Swimming Pool
- Hot Tub Spa
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Fitness Opportunities
- Aquatic fitness
- Life enrichment activities/programs
- Yoga/Stretching opportunities
Inside Amenities
- Computer Room
- Entertainment Venues
- Recreational amenities
Safety & Security
- Gated Facility
- Security Guards
- Security Systems
Personal Care
- Cooking services
Health Services
- Restaurant on-site
Parking Options
- Parking Garages
- Covered Parking
- Parking Lot
Dining
- Communal Dining
- Guest Meals
- Catering services
- Fine dining
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Cultural activities/programs
- Entertainment activities/programs
- Resident volunteer opportunities
- Social Activities/Events
Outside Amenities
- Garden
- Walking and Hiking Areas
Transportation & Shopping
- General Transportation Services
Kitchen Types
- Kitchen
Housekeeping & Maintenance
- Private Housekeeping Services
Pets
- Pets
- Pet care resident's responsibility
Financing & Payment Options
- Accepts Credit Card Payments
- Home Sale Assistance
- Financial Guidance
- Private Pay Accepted
- Accepts Check Payments
Guests
- Guest Parking
- Overnight Guests
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
- Individual Climate Controls
- Private Outdoor Space
- Washer/Dryer Hookups
Resident Information
- Offers Respite Care
Campus/Building Details
- Flexible Visitation Hours
- Multi-acre campus
- Resort-style community
- Smoking Not Allowed
On-Site Services
- Car washing area
- Elderlife Financial Planning Services
- Notary Services
- Religious Services
Costs for Preston Place in Plano, Texas
Independent Living
$2,100
Starting Price
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Reviews of Preston Place in Plano, Texas
4.0
(20 reviews)
Facility
4.4
Staff
4.3
Food
5.0
Activities
5.0
Value
3.8
Chetan
4
|
August 12, 2024
The apartment at Preston Place was good. They have a dining area or social area that is very good. The staff was pretty good, too. It looked like a friendly place. It wasn't anything fancy, but for somebody on the budget, it was decently sized for a small one-bedroom apartment, a basic one. The dining area was quite spacious.
Provider Response
Wanda
5
|
June 8, 2024
Preston Place was beautiful and had so many resources you can use. The people were beautiful and wonderful and they had lots of activities. They take good care of their community and the people there. They seemed to just be on top of what they did. They had plans and good security. You don't feel like you have to go out, because everything you need is there, and there are stores around. If you need to go out, you don't have to go far. It seemed like a home away from home. You don't even think about your family much because there's so much to do. Everybody made me feel welcome when I came in. There were smiles everywhere, and nobody seemed like they were down and depressed. I thought I was going to be walking into a sad place with a lot of people who would likely die and who are old and outdated and things (although people have health problems and things there), but it was kind of the opposite. It was what I was looking for. There's an exercise room and things to kind of keep my mind afloat. The staff communicated very effectively with me and my daughter. They were very, very professional and friendly and pleasantly conversed with both of us. They followed up with me and everything was very nice. I think the only thing I didn't like was some of the places they showed me were absolutely too small and too expensive, and the ones that I liked were too much out of my price range. I didn't taste the food, but I saw the person in the back cooking, and it looked like they had a nice area. They had a chef making gourmet-type dishes for them. I'm sure they were pretty expensive, but that's the way they do every day. They have someone there, preparing the meal so you don't have to go out so you can eat nice meals every day. They had a nice library, a nice gym, and a quiet area you just go to to sit and meditate. It's got beautiful scenery. Outside of the area, you can walk and just feel comfortable. It was pleasant and large. It was an absolutely gorgeous place. There's a lot of trees. I told them I like gardening and they had areas available where I could do that on my own.
Provider Response
R.W.
2
|
December 27, 2023
We toured Preston Place. I wasn't too impressed with them. It's rather small, but it's very attractive. The security gate, which they said would work, was never working. We've been there at least three times, and we could never see the security gate (which was sort of by remote) had worked. The unit was a little too small for us as seniors. The community was very nice because they had an elevator, and we liked that. But parking security at night, we didn't see that it ever operated properly, so we were apprehensive about making an application. They seemed to have most amenities that one would expect. It's just that those issues there with the security of parking and the size of the units were a bit of a concern, and that's what turned us around.
Provider Response
MA Preston
5
|
October 1, 2023
Everything is an overwhelming positive here: my apartment, the delicious food, planned activities, accommodating staff, gratis transportation anywhere, overall atmosphere and feeling of safety.
Dee
5
|
August 11, 2022
I already moved into Preston Place. I love it here. It's a wonderful community. Everyone's very friendly. The grounds are beautiful. The staff is wonderful. I give it a ten plus plus plus. It's a beautiful place to live. Everything is wonderful here. It's great. They have a restaurant here and the chef is very good. You can't ask for a better area. We're right in the middle of everything. It's one of the reasons I chose it because it is very centrally located for shopping and groceries. It's very well planned. They have swim class, art class, happy hour, bingo, Keno, card playing, and poker. The amenities available here are endless. They have outside activities. They have a bus here, and they take us to different activities as well as to needed appointments.
B
5
|
December 11, 2021
We live in Preston Place. Through the pandemic we've had good leadership. We lost some of the special activities that we had before the pandemic, but they're coming back now, so that is good. My wife and I do our own cooking, so we do not use the kitchen facility here very often, but when we have eaten here, the food is excellent. We especially like the summertime activities around the pool. They also have exercises in the pool, which are very beneficial. This time of the year they still have exercises every day available for everybody to participate if they choose to. Other than that, they have entertainment periodically. The entertainment we have is probably typical of what they have at many other places, but we enjoy it. They have enough that we don't feel like we are neglected. The staff members are fine. The other staff has been fairly stable, except for one buyout that occurred while we were here and we had a complete change of staff, but that was several years ago. This past winter, many of the old shrubs and so forth were frozen out, and they have not been replaced yet. Other than that, it's in good shape. We are not sorry we came here. As with anything, sometimes you're not as happy as other times. However, generally, it is excellent.
Sharon
4
|
August 14, 2021
Preston Place had a lot of activities. Their calendar was always full. They have a theater, different game rooms where people play cards and bingo. The dining room had tablecloths and it was very nice. The person who gave us the tour was very thorough. She explained everything that they have and what they do and answered all our questions. She was very, very good. We saw about three or four different apartments and they were all quite large. It's like they made two apartments into one. It looked very good. They've gone in, refurbished, and remodeled all the apartments too. They also have a dog park where I saw a lot of people walking their dogs.
Kim
3
|
July 11, 2021
We toured Preston Place. The grounds are very pretty. It's very wooded, very grassy. I would probably say that if someone had any mobility issues, they might find it challenging simply because there were sticks and acorns and things like that on the sidewalk, that I would be afraid that maybe a senior with mobility could trip or slip. They had one building that acted as a community center, and that's where all happenings and everything took place. They do have a full-service cafeteria and the menu seemed outstanding. It was the higher-price of these three locations. They appeared to have more utilities included in their base price so that it was not all ala carte. But what we did find is depending on which apartment you pick, the price will go up because you want a renovated apartment. So if you wanted a renovated apartment, then the price would go up. If you wanted to eat meals, there was a price for that. If you wanted to attend activities, you had to pay a fee to attend individual activities. And so while it was a higher price than we thought it would be more all-inclusive, there were a tremendous number of add-ons that my mother would have had to pay to take advantage of the services. And I did not like that their apartment, If you wanted an apartment in the central area, it was like it felt like a bait and switch on the pricing and the fact that you had to pay extra for a renovated apartment, that was kind of only bringing it up to standard with the other places we looked at, I felt was inappropriate. They had a fireplace, which was lovely, but it was Wood who would put a wood-burning fireplace in a senior apartment. It seemed very irresponsible. So anyhow, I mean, the staff was very nice, I'd give the staff a five. They had a security director, so I would say that it was the most secure of the three locations that we visited. And again, I think the food would have been lovely, but the pricing in the ala carte component of it and everywhere we turn, there was an incremental spend, really deterred us from considering them. Oh, also because of the recent freeze in Texas, we're all very aware of what electricity grids are on, The Preston Place is not on a hospital or fire grid, because their electricity did go out when we lost power and service in February.
Paulette
4
|
July 10, 2021
One of the things I liked about Preston Place was that they had a chef there who could prepare meals for special needs. I talked with him, and he was very great. He could even do some gluten-free stuff, which is what I'm interested in. I was impressed with that. They had a beautiful library there. I liked the layout of the apartments. They're very good. There were some attributes at that place that I really liked better than some of the others. I liked the fact that in the kitchen, there was a pantry and that gave you plenty of room to put things. There's also a washer and dryer in the same area. They also had a nice walk-in closet there. The thing I liked the least was I really wanted a place with an indoor hallway; that way I can go for walks every day indoors because I have allergies. Otherwise, it was top on my list. Everything was great over there. The staff was great. I love the people and what I liked the most was the layout there. The facilities were good.
Bob
5
|
January 21, 2021
I went to Preston Place. They had a really nice setup. The apartments were nice, they had lots of amenities for older people, and there were pretty much active adults there, too. However, it was like a 45-minute drive from where my daughter was and pretty much away from where I wanted to be. The price was pretty good; I didn't have a problem with that. It was just a little far away even though it was a nice location and a nice building. They had a dining hall, and when I was there, they had a group of seniors sitting around talking and having a good time. They were having cheese and drinks while I was there and they said hi to me. The lady who showed me around was really nice. I hated to have to call and tell her that I wasn't going to take it because I really enjoyed my trip at Preston Place. It's a 2-story complex, but they didn't have any elevators. The facility was older, but still nice. The rooms were nice and spacious, and I liked them. The only problem that somebody else might have with them is that they didn't have any elevators to get upstairs for people that were in wheelchairs or walkers.
Don
5
|
December 16, 2019
Preston Place is beautiful. They have ala carte dining. They have a fitness center and a swimming pool. They do a good job on the upkeep of the place. The staff members are accommodating and friendly. The appearance of it is very good. It is gated and there are garages available. It is centrally located, too. It is older but very well kept. This is the one that has everything that I needed.
tiffanymathison
1
|
February 10, 2018
I wanted a good place for my mother. We toured this complex with Shelle who was very nice, informed us about the complex. We thought was truthful. When we returned to lease the apartment we were told everything Shelle told us we misunderstood. The new manager Susie said Shelle would not have said what we were told (I think she called us liars). She took ME to see the apartment that isn't the one mom is renting but exactly the same amenities different building. OK. So I confirmed to not have miscommunication again. Tub/tubs with wall in feature, yes. Fireplace yes. I told Susie that Shelle said one tub woulkd have cutout, Susie said NO both bathrooms do. Perfect. Dropped off money, and secured apartment. Shelle approved move in on the 7th of February. I asked if we could extend it further because mom is stuck in current lease until March 26th. I was told NO, but I will get approval for the 10th. Best she can do. Than office calls mom Renee to tell her she has to come sign lease for the 1st of Febraury, Shelle didn't approve the 10th move in. Again, we MISUNDERSTOOD. (We are liars again). Than mom goes over paperwork with Renee and the discount is not applied. I called spent 30 minutes with the other lady who saud the 10th was lease signing, and 509 off 1st month rent. So I guess we aren't liars? So mom signs lease yesterday gets keys, and guess what.... NO fireplace, NO tub cutouts at ALL. Now Susie says she can pay 500-600 for cutouts if she wants them. Um no! Susie also said she didn't know 2 bedrooms didn't come with fireplaces thats new to her? Really. Than why do you call us liars and misrepresent what you are leasing? Now what was supposed to be a good move is awful. We are waiting to see what else we lied about or misunderstood.
Barbara G
5
|
July 17, 2017
They had a lot of walking trails at Preston Place, and they're thinking about putting in a dog park. Our visit was excellent. I saw one of the apartments, had lunch, and saw activities happening. I would move there in a second if I could afford it. They were playing cards and explained the shuttle bus that will take people to the store.
Travis Young
1
|
October 10, 2016
After one year in residence, my father moved out for health reasons. While there, the maintenance team replaced his bathtub. The repair stained the carpet. My father asked them three times to have the stains removed but they claimed they would not come out and the carpet would need to be replaced. The maintenance team also dented the dishwasher during a repair. When my father moved out, he was charged for the carpet and the dishwasher. When I inquired about the charges they directed me to Emily at the Spectrum Corporate office. I phoned her and emailed her several times over a two-month period. I also sent her a certified letter asking a refund. She never even responded to my email or returned my phone calls. I would not recommend this or any other spectrum property.
Provider Response
Caring02601
4
|
February 23, 2016
Preston Place is one of my top choices among all that I have visited because the apartment has a full kitchen and a washer-dryer connection. They have a lot of activities on their calendar and an outdoor pool. It is near a lot of public transportation, so it's convenient to the shopping areas and restaurants. They provide meals at the facility.
Provider Response
Thank you for visiting Preston Place. We are glad you liked what you saw. We provide the full kitchens recognizing that many residents like the choice of preparing their own meal but also like the option to join us in the Veranda for a wonderful chef prepared meal. We are conveniently located to public transportation and we provide scheduled transportation to near by locations as well if you prefer to use the community bus. Please let us know if you have any questions and thanks again for visiting Preston Place. Sincerely, The Preston Place staff.
Visitor241
5
|
January 26, 2016
Preston Place would probably be one of my top picks for my father. It was all very clean, well kept, and had a real nice homey feel about it. The staff was wonderful. They did offer activities. I think the location was nice.
Suzanne39
4
|
December 31, 2015
I visited Preston Place and it was nice. It was more like an apartment; everything was separated. You have to go outside to get to the main building. The staff was nice. The rooms were clean and they have full kitchen.
Don33
5
|
June 27, 2014
I had two tours of Preston Place. It's very good. The first time I took a tour, they didn't have the floor plan I was interested in. But it was very nice. It's a condominium-type setup and several buildings. You need to go outside to get to certain activities. But they deliver dinner to your room and things like that.
Caring71186650
4
|
April 8, 2014
Preston Place is a comfortable place. They have one group of apartments that didn't have elevators and that they were renting out as independent living. Their apartments were efficient. On the rating of 1 to 10, where 10 is the best and 1 is the worst, I would give it a 7. They also have a very large community center with different functions going on almost all the time. For my needs, that would have been fine. The staff there was also very accommodating and very knowledgeable.
Caring76569250
4
|
April 1, 2014
We visited Preston Place. It was the style that I didn't care for, and they can't change it. It's garden style, and I prefer hotel style. I was impressed. I just didn't like the walk from the apartments to the main building. I saw a room; it was nice. I met one of the sales people, and she was very nice.
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