Lone Star Living

Offers Independent Living and Senior Apartment

17 Reviews

10680 Westbrae Parkway

Houston

77031

Lone Star Living

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4.0 17

Noted 2020-09-04 Noted a decrease in housekeeping services. My mother made frequent complaints about lack of consistent housekeeping services to me. I in turn complained to management and front desk staff multiple times over several weeks before the issue was resolved in regards to receiving the full weekly housekeeping services, i.e. changing the sheets when requested and emptying the trash. Both are listed as part of the housekeeper's duties in information sheets distributed. However, there are good activities offered on a regular basis and the one bedroom apartments are very nice. I am a friend or relative of a current/past resident

5 3 1

Nancy 2018-07-31 Lone Star Living (formerly Westbrae Court) was right outside our subdivision, and my mom could drive without having to go on any big streets to get to our houses. However, the girl who would greet you was always on the phone and never could talk to you. You always had to sit there and wait and they'd tell you not to be there between 10:00 and 2:00, but when we got there at 3:00, they were gone. The one girl was kind of rude, but I liked the manager. The rooms had just a tiny kitchen with a tiny refrigerator and a tiny stove; I didn't like that. Mom wasn't going to be happy with that either. The cost included food and she would've liked one that didn't include the food. I visited this facility

5 3 1

Maggie 2018-02-14 My parents don't like Lone Star at all, and they're not happy. The facilities are clean, and people are friendly. It could use some updating. The managers are pretty friendly, and they have a lot of activities, like exercises, religious meetings, and book groups. The food is good. They have an outside area with a koi pond that's kind of a communal area. I am a friend or relative of a current/past resident

5 3 1

George 2017-09-10 Lone Star Living needs to do some significant improvements. It's old and they need to do some freshening up. The flooring needs to be improved, but they do have a new elevator. They need to improve the outside seating and the food could also use some improvement. The staff turnover is too high. Mom has been there for almost two years and during that time they've had about five different managers. The current manager seems to be knowledgeable. My mom goes to an exercise class and they go on outings sometimes. They offer some pretty good activities, but they need to improve on some processes. For example, they took my mom to a pharmacy once and just left her there. No one could tell me how long she'd been gone and there was no logbook, so I ended up having to go and pick my mother up myself. I am a friend or relative of a current/past resident

5 3 1

Joe761532 2017-02-01 Lone Star was a nice one that was closer to the area where I want to live. They were still working on updating and everything. The lady I talked to and her husband had moved there and taken it over. They had really done a lot as far as putting things together and everything. We had a nice talk. I looked at different, nice apartments. She showed me two or three of them that I liked. It is probably my second choice. The amenities were very nice. In the dining area, she asked me if I wanted to eat but I wasn’t hungry at that time. It was a very nice place, and I liked the people. She was so sweet and understanding. I visited this facility

5 5 1

Elmer561377 2016-07-01 Westbrae Court was all good. The rooms were fine. The price was OK. The staff was cordial. I visited this facility

5 5 1

PM3 2015-12-30 Westbrae Court didn't seem as well kept as some of the other places that I have visited. It didn't seem as nice, i.e., the grounds, the housing. Everyone was eating at the time and it was more like a nursing home than a residence. It didn't seem fresh and clean as the other ones. I didn't like the atmosphere. Some of the rooms had broken blinds and not freshly painted. The grounds were not manicured. The dining room just seemed so depressing, the way some people were coming and their appearance. When I went, no one was there to assist me. They had a lady at the desk who said that I would have to come back at another time to talk to someone because no one was available. I visited this facility

5 3 1

Btirvin 2015-11-04 I met today with Amanda D. the Marketing Director at Westbrae Court. I was so impressed with Amanda's caring spirit and her enthusiasm about this property and its residents. I truly appreciated her empathy for potential residents and for the time she spent with me. I visited this facility

5 5 1

Reba2 2015-10-28 The one we choose is called Westbrae Court. We find the tour very good. From the moment we get on the property, everyone is warm, friendly, and welcoming, both the staff and the residents. They keep on saying, "Welcome home" or, "Welcome to your new home." That makes it feel really homey and warm. They do what they can as far as having everything settled and straight for him to move in within a certain amount of time. They are still very active and making sure that he is making the most out of the experience. He has been there for about two or three weeks now. They call me about what is going on and what is not going on. They have a bunch of trips. They have casino nights, bingo nights, and they do a bunch of things. They have services, if they need. I am a friend or relative of a resident

5 5 1

James112987150 2015-09-16 Westbrae Court is very nice. The service is really good. The maintenance crew is good. They come weekly to clean the apartment. The meal service is great. We have no complaints about the food. We have three meals a day. Everything is going fine. We are very pleased with it. I am/was a resident of this facility

5 5 1

Caring111959250 2015-08-15 My dad is at Westbrae Court. It was affordable, and he liked it a lot. He says he eats really well, and he loves the food. I guess they are good. He has had no problems so far, and he has been there a couple of months. I am a friend or relative of a resident

5 5 1

Caring106690050 2015-05-14 Westbrae Court was much closer; it's like a mile from home. It doesn't have memory care, and it is really just assisted living, but it was significantly cheaper. And they weren't nice, but it was close, it was cheap, and I'd give it a three out of five. It's close. I visited this facility

5 3 1

Cherlann 2015-05-13 My husband has only been at Westbrae Court a week. They were recommended by one of his home health care aides, and it's down the street from my house. The staff is wonderful and very nice. The rooms are beautiful. We have the whole apartment for him. He likes to watch TV. He has Alzheimer's, but he's happy. He loves the food; he eats every meal. I visited this facility

5 5 1

Caring68620650 2014-08-30 I also went to Westbrea Court. It’s very close to my home. It’s an older place with about five or six buildings. One of the issues to me is going outdoors to get to where I need to go. All of the buildings did have elevators, which was helpful. They have a very small gym where if you needed to have physical therapy, you could have someone come in and work out in their gym. They do serve three meals a day. Most of them were not full kitchens -- they were kitchenettes. I still like to cook. I was looking at that for me. They did not have pools or pretty landscaping where you could grill outside and stuff like that. It’s really connected to a subdivision. Again, they could do some updating in the apartments themselves; it was a much older place. I know they have new management come in, so I have not been back. And they may have done that since I was there because it’s been a while. They still sent me paperwork when they’re having activities or things. I did know some people personally that were there. I visited this facility

5 4 1

Kelly N. 2014-01-17 My mom is in Westbrae Court. I like the price. The amenities that they have there are very nice. The home care that they provide in addition to what I pay for the residence is very good. They have beautiful landscaping. The apartments are well kept. They have a beautiful hot tub. The dining room is very nice and the food is very good. They have an on sight beauty shop. They have transportation and housekeeping. My mom is comfortable in there. I am a friend or relative of a resident

5 5 1

Caring71496050 2013-11-27 Westbrae Court, for me, is the best value for your money because it is the most affordable place that I was able to find then and today. I feel that it has a high-quality facility. It was good because they offer an independent experience at affordable price. They have a local transportation there and they do activities. Overall, I remember it being a positive experience. I like best the independence feel to it and the affordable price. I visited this facility

5 4 1

Denise6 2013-06-19 Westbrae Court was listed as independent but it was more of an assisted living for me. The place seemed dark and would not make you happy when you came in because everybody was just sitting around, doing nothing. I visited this facility

5 2 1

10680 Westbrae Parkway, Houston, TX 77031

Call (844) 325-8230

Lone Star Living (844) 325-8230

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Reviews of Lone Star Living

17 Reviews Write a review

Food

(3 Reviews)

Staff

(3 Reviews)

Facility

(3 Reviews)

Activities

(3 Reviews)

Value

(2 Reviews)

Independent Living Reviews for Lone Star Living

September 04, 2020

By Noted

I am a friend or relative of a current/past resident

Noted a decrease in housekeeping services. My mother made frequent complaints about lack of consistent housekeeping services to me. I in turn complained to management and front desk staff multiple times over several weeks before the issue was resolved in regards to receiving the full weekly housekeeping services, i.e. changing the sheets when requested and emptying the trash. Both are listed as part of the housekeeper's duties in information sheets distributed. However, there are good activities offered on a regular basis and the one bedroom apartments are very nice.

July 31, 2018

By Nancy

I visited this facility

Lone Star Living (formerly Westbrae Court) was right outside our subdivision, and my mom could drive without having to go on any big streets to get to our houses. However, the girl who would greet you was always on the phone and never could talk to you. You always had to sit there and wait and they'd tell you not to be there between 10:00 and 2:00, but when we got there at 3:00, they were gone. The one girl was kind of rude, but I liked the manager. The rooms had just a tiny kitchen with a tiny refrigerator and a tiny stove; I didn't like that. Mom wasn't going to be happy with that either. The cost included food and she would've liked one that didn't include the food.

February 14, 2018

By Maggie

I am a friend or relative of a current/past resident

My parents don't like Lone Star at all, and they're not happy. The facilities are clean, and people are friendly. It could use some updating. The managers are pretty friendly, and they have a lot of activities, like exercises, religious meetings, and book groups. The food is good. They have an outside area with a koi pond that's kind of a communal area.

September 10, 2017

By George

I am a friend or relative of a current/past resident

Lone Star Living needs to do some significant improvements. It's old and they need to do some freshening up. The flooring needs to be improved, but they do have a new elevator. They need to improve the outside seating and the food could also use some improvement. The staff turnover is too high. Mom has been there for almost two years and during that time they've had about five different managers. The current manager seems to be knowledgeable. My mom goes to an exercise class and they go on outings sometimes. They offer some pretty good activities, but they need to improve on some processes. For example, they took my mom to a pharmacy once and just left her there. No one could tell me how long she'd been gone and there was no logbook, so I ended up having to go and pick my mother up myself.

February 01, 2017

By Joe761532

I visited this facility

Lone Star was a nice one that was closer to the area where I want to live. They were still working on updating and everything. The lady I talked to and her husband had moved there and taken it over. They had really done a lot as far as putting things together and everything. We had a nice talk. I looked at different, nice apartments. She showed me two or three of them that I liked. It is probably my second choice. The amenities were very nice. In the dining area, she asked me if I wanted to eat but I wasn’t hungry at that time. It was a very nice place, and I liked the people. She was so sweet and understanding.

July 01, 2016

By Elmer561377

I visited this facility

Westbrae Court was all good. The rooms were fine. The price was OK. The staff was cordial.

December 30, 2015

By PM3

I visited this facility

Westbrae Court didn't seem as well kept as some of the other places that I have visited. It didn't seem as nice, i.e., the grounds, the housing. Everyone was eating at the time and it was more like a nursing home than a residence. It didn't seem fresh and clean as the other ones. I didn't like the atmosphere. Some of the rooms had broken blinds and not freshly painted. The grounds were not manicured. The dining room just seemed so depressing, the way some people were coming and their appearance. When I went, no one was there to assist me. They had a lady at the desk who said that I would have to come back at another time to talk to someone because no one was available.

Provider Response

Every unit at Westbrae is being newly renovated; only fully renovated units are offered for rent and there are new managers in all key positions.

November 04, 2015

By Btirvin

I visited this facility

I met today with Amanda D. the Marketing Director at Westbrae Court. I was so impressed with Amanda's caring spirit and her enthusiasm about this property and its residents. I truly appreciated her empathy for potential residents and for the time she spent with me.

Provider Response

Thank you so much for your sincere posting. At Westbrae we strive to hire employee's who truly have a passion to serve our Residents. I hope you choose to select Westbrae and it's staff to become part of your family.

October 28, 2015

By Reba2

I am a friend or relative of a resident

The one we choose is called Westbrae Court. We find the tour very good. From the moment we get on the property, everyone is warm, friendly, and welcoming, both the staff and the residents. They keep on saying, "Welcome home" or, "Welcome to your new home." That makes it feel really homey and warm. They do what they can as far as having everything settled and straight for him to move in within a certain amount of time. They are still very active and making sure that he is making the most out of the experience. He has been there for about two or three weeks now. They call me about what is going on and what is not going on. They have a bunch of trips. They have casino nights, bingo nights, and they do a bunch of things. They have services, if they need.

September 16, 2015

By James112987150

I am/was a resident of this facility

Westbrae Court is very nice. The service is really good. The maintenance crew is good. They come weekly to clean the apartment. The meal service is great. We have no complaints about the food. We have three meals a day. Everything is going fine. We are very pleased with it.

August 15, 2015

By Caring111959250

I am a friend or relative of a resident

My dad is at Westbrae Court. It was affordable, and he liked it a lot. He says he eats really well, and he loves the food. I guess they are good. He has had no problems so far, and he has been there a couple of months.

May 14, 2015

By Caring106690050

I visited this facility

Westbrae Court was much closer; it's like a mile from home. It doesn't have memory care, and it is really just assisted living, but it was significantly cheaper. And they weren't nice, but it was close, it was cheap, and I'd give it a three out of five. It's close.

May 13, 2015

By Cherlann

I visited this facility

My husband has only been at Westbrae Court a week. They were recommended by one of his home health care aides, and it's down the street from my house. The staff is wonderful and very nice. The rooms are beautiful. We have the whole apartment for him. He likes to watch TV. He has Alzheimer's, but he's happy. He loves the food; he eats every meal.

August 30, 2014

By Caring68620650

I visited this facility

I also went to Westbrea Court. It’s very close to my home. It’s an older place with about five or six buildings. One of the issues to me is going outdoors to get to where I need to go. All of the buildings did have elevators, which was helpful. They have a very small gym where if you needed to have physical therapy, you could have someone come in and work out in their gym. They do serve three meals a day. Most of them were not full kitchens -- they were kitchenettes. I still like to cook. I was looking at that for me. They did not have pools or pretty landscaping where you could grill outside and stuff like that. It’s really connected to a subdivision. Again, they could do some updating in the apartments themselves; it was a much older place. I know they have new management come in, so I have not been back. And they may have done that since I was there because it’s been a while. They still sent me paperwork when they’re having activities or things. I did know some people personally that were there.

January 17, 2014

By Kelly N.

I am a friend or relative of a resident

My mom is in Westbrae Court. I like the price. The amenities that they have there are very nice. The home care that they provide in addition to what I pay for the residence is very good. They have beautiful landscaping. The apartments are well kept. They have a beautiful hot tub. The dining room is very nice and the food is very good. They have an on sight beauty shop. They have transportation and housekeeping. My mom is comfortable in there.

November 27, 2013

By Caring71496050

I visited this facility

Westbrae Court, for me, is the best value for your money because it is the most affordable place that I was able to find then and today. I feel that it has a high-quality facility. It was good because they offer an independent experience at affordable price. They have a local transportation there and they do activities. Overall, I remember it being a positive experience. I like best the independence feel to it and the affordable price.

June 19, 2013

By Denise6

I visited this facility

Westbrae Court was listed as independent but it was more of an assisted living for me. The place seemed dark and would not make you happy when you came in because everybody was just sitting around, doing nothing.

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