Park Place of Fountain City

My mother lived here for 7 years. The staff is very caring and helpful and has some wonderful people who go the extra mile on a regular basis. That was the best part. We waited for years for the food to improve but when my mother kept losing weight because she could not eat it, we knew it was time to go. The mgmt said it would get better, but they never popped in to surprise the cooks. If they had they would have known how bad it was. They said that they would get a bus with lift and fix the speed bumps but didn't. The housekeeping staff needs training. Sweet girls but can't clean. Seems they pay staff enough to just get by. The most needed thing is a door that opens so you can get in when you're loaded down with with bags and have no free hands.

Park Place was modern, clean, and well maintained, but they didn't offer as much as other communities did. They had games and a few parties but not much entertainment. Their staff wasn't too friendly, either. The management interacted with the residents and was very friendly. The room was clean and well lit but seemed older. The rates were high and wasn't affordable for my dad.

Our grandmother's pain killers were frequently stolen. She complained about the food. Limited transportation. Little to no activities. After her death, we were treated with a cold shoulder by an insensitive staff. So much for that "five star treatment" they advertise.

I didn't like Parkview at all. They had a bus, and they're supposed to have a wheelchair lift, but they didn't have it. They need to have a bath tub, but they only had showers. We needed assisted living; it was only independent living.