Shepherd's Care

Offers Assisted Living and Memory Care

13 Reviews
2100 North Pleasantburg Drive, Greenville, SC 29609
Call (800) 385-2527
Shepherd's Care (800) 385-2527

Reviews of Shepherd's Care

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Assisted Living Reviews for Shepherd's Care

December 23, 2014

By Laura48

I visited this facility

Shepherd's Care Center was a nice facility, but they were expensive. The facility was very old. The carpet did not look good at all. The rooms were pretty nice, and they were good size, but the facility itself was just a very old building. It seemed like a nice enough facility, and I have talked with some of the residents. They seemed happy, but I just did not feel like it was going to be a good fit for my mother. I met with some of the nursing staff, and they did not impress me much at all. This place did not leave me with a good first impression. The administrator could not have been nicer -- i.e., very easy to talk to and very personable -- but some of the staff did not impress me at all.

May 31, 2014

By Pal4848

I am a friend or relative of a resident

Excellent caring staff and administration! My ex husband (friend) is in this facility, everything is super clean and safe. The pricing is well within normal and he loves it there! It is a facility associated with Bob Jones University and the Chrisitan commitment to the residents is remarkable. We could not ask for a better situation.

January 31, 2014

By Cathy32

I visited this facility

I learned about Shepherd's Care from the mission that we worked for and was referred to me. My mom stayed there earlier last year. It's a very clean place. The meals are extremely tasteful and the staff are very caring. I like their rooms because it's very sunny and clean.

May 30, 2012

By Evelynn78

I am a friend or relative of a resident

Shepherd's Care Assisted Living is one of the better known care centers in the Greenville Area. My grandfather and my family were initially attracted to Shepherd's Care because of its affiliation with Bob Jones University, an institution that my grandfather has long been involved with. The best part about Shepherd's Care was the commitment of community groups like Bob Jones to the social life of the community. They also were a dog-friendly facility, which was great for him. There was a daily Bob Jones hour as well as numerous church services and other activities. The residents seemed very cheerful and fulfilled socially for the most part. The dining facility was very nice and the food was about as good as I have seen or tasted. The staff was very gentle and supportive of my grandfather, who was having a very hard time adjusting to the place. However, due to understaffing or just the level of care my grandfather needed, he fell no less than 7 or 8 times while in his individual rooms. He had to leave Shepherd's Care after he broke his hip. I don't believe this was necessarily the fault of the staff, but it did color our experience there. One thing that is slightly unnerving about Shepherd's Care is that it has an institutional feel. It is a very old building (used to be a Shriner's Hospital) and it still smells and looks a bit like a hospital, especially when you leave the central area.

September 30, 2011

By S.B.1

I visited this facility

Shepherd's Care Center in Greenville, South Carolina offers affordable assisted living. I regularly visited here for many years and took part in special activities with Alzheimer's patients living in this facility. The staff of Shepherd's Care realizes that each client is an individual with many different needs. They offer individual and even couple rooms. They offer affordable assisted living to families looking for a special place for their loved ones. They have a full time activity coordinator and keep the residence very busy and feeling young at heart here. I worked through their volunteer program and spent many hours enjoying socializing with the special residents of Shepherd's Care Center. The activity coordinator at that time was easy to work with in my scheduling also. There is licensed nurse supervision and nursing assistants. Dementia care for your loved ones are offered here as well. The place is spacious and clean. They offer 3 restaurant style meals daily plus snacks for the residence. It is conveniently located to a small shopping mall across the street with grocery store and other general stores as well.
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Questions about Shepherd's Care

What ongoing training does the staff receive in dementia care?

Our designated attendants in the memory care unit complete a class in Dementia Dialogues as part of their training. New employees shadow a well-trained staff member to learn the way we believe is best to show dignity, love and respect to each resident in our care.

Describe the overall population of assisted living residents at Shepherd's Care. What is their average age? What are their favorite things to do?

Shepherd's Care accepts residents who require assistance with daily living but do not require the services of a skilled nursing facility.We evaluate every resident prior to admission to develop an individualized care plan to meet each resident's specific needs. The average age of a resident here is 78.9. Our activity program is so robust, it's hard to decide what to do on some days. From Joyrides, to a host of in-house activities, everyone will find something they will enjoy.

What programs or activities does Shepherd's Care offer to enrich residents' well-being?

Here is just a sample of the activities offered at Shepherd's Care. Of course, we are always willing to add things that our newer residents like to do. Exercise class Yard of the week Joyride Lunch outings Piano recitals On-site summer camp program Nail Salon Table games Bible study Worship services Trivia Sing-a-longs Shopping excursions Holiday-themed parties Monthly resident birthday celebration Hand Bell choir Balloon volleyball Family nights campfires Bob Jones University student visits Our activity director was selected as the South Carolina Activity Director of the Year ( 2017)

What places are near Shepherd's Care or within walking distance for assisted living residents to enjoy?

Shepherd's Care is conveniently located across the street from a grocery store and a bank. Within a five mile radius, you will find department stores, local dining and TWO universities..

What transportation services does Shepherd's Care offer to assisted living residents?

We offer group outings to Wal-Mart and local points interest. Shopping excursions for the latest fashions are also on the calendar. Shepherd's Care has a designated transportation director who will schedule and transport to area physicians and other appointments.

What makes the chef or dining program at Shepherd's Care exceptional? What kind of menu can assisted living residents expect?

Meals and activities are the two most important factors to a resident when they are part of our community. Our dining services director has over 34 years in the food service industry. Each month, a meeting with our residents is held so we can get their feedback on the meals being served. Taste testings for our residents are part of our culinary services as well. Socials featuring a dessert or appetizers are regularly on the activity calendar. When you come for a visit, just ask a resident what they think of our food ! You will find a lot of happy clientele.

What safety features or security measures does Shepherd's Care offer to assisted living residents?

Residents of Shepherd's Care are given a security pendant on admission. This device fits comfortably around the neck and when the button is pressed, it can alert a staff member if any type of assistance is needed. Our response time can be monitored electronically to ensure we are getting to the residents as quick as possible . Our response time to a resident needing assistance is generally within a 2-3 minute range. Our gated community gives our residents and their family members the comfort of knowing they are secure on our four acre campus.. Video surveillance and coded entry doors add another level of security as well. Our community is patrolled nightly by the Bob Jones University security team to insure our safety.

How does Shepherd's Care keep residents' families informed about their loved ones?

Shepherd's Care always welcomes family members and visitors. In between those times, we will communicate with emails and newsletters. Of course, our management team's doors are always open should you need us upon your visit. We welcome your phone calls as well if this is more convenient.

What is the care staff-to-resident ratio at Shepherd's Care during daytime and nighttime hours?

During waking hours, (7 am-11 pm) our staff to resident ratio is 7:1.During non-waking hours (11 pm-7 am), the ratio is 9:1.

If Shepherd's Care accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We realize that pets are sometimes an important part of a resident's life. We welcome small pets as long at the owner is capable of taking care of them .

What ongoing senior care training does the staff receive?

Shepherd's Care believes in staying in tune the evolving needs of each resident. We conduct monthly staff meetings to discuss and simulate different topics such as CPR classes and emergency preparedness situations.

How many staffers are on duty in the daytime and overnight?

There are 13 staff members during business hours ( weekdays ) 6 team members care for our residents over night. On weekends , we have a front desk attendant, 2 medical technicians and 4 care team associates assisting our residents.

What safety features or security measures does Shepherd's Care provide to protect residents who wander?

The memory care unit of Shepherd's Care is a special place for residents who need more cuing and re-directing .This secured area of our community has coded door access and exit only. Once inside, residents can participate in specially designed activities or take stroll with a staff or visiting family member in our garden area. Our common area is decorated with luxurious recliners and chairs so the residents can feel a sense of community as opposed to sitting in a room.

What programs or activities does Shepherd's Care offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our activities are numerous and engaging. We take pride in having a variety of well-planned socials, outings and daily activities that appeal to everyone. Our activity director has recruited a host of volunteers to add even more to our community, Our care team members remind our residents of up coming activities as they are attending the residents' daily needs.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our LPN of 20 years will do the initial assessment on every potential move-in. A current physical is a requirement for each new resident prior to admission. This ensures the safety of the residents who currently reside at Shepherd's Care. Once the admission process is complete , our care team staff, LPN and our newly integrated team of nurses and physicians monitor the daily health of each resident.

What techniques does Shepherd's Care use to support memory care residents during mealtimes?

Our meal time attendants offer cuing and plate description on an as-needed basis. We use the " clock method" to describe to the visually impaired residents what is being served. Our employees actually dine with the residents during meal time so they can be of assistance immediately if needed.

How does Shepherd's Care keep residents' families informed about their loved ones' health?

We know that keeping up with your loved ones health is important. If our team notices any change in the health or demeanor of a resident, the family and their primary physician are notified. The care plan is then adjusted to reflect any changes in medication or activities of daily living .We work collaboratively with you and pertinent medical personnel to give the best care possible.

Describe the neighborhood around Shepherd's Care. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Shepherd's Care calls home in one of the most iconic buildings in the upstate of South Carolina. Built in 1927, the Old Shriner's Hospital served children and families from across the southeast. In 2004, the building was completely refitted to serve the greatest generation ever. Our finest compliment came from a former resident who said " Shepherd's Care serves as a grand, stately lady, welcoming us home in our twilight years". Others have described the atmosphere inside these walls as warm, welcoming and a family-like environment.

Is Shepherd's Care affiliated with a hospital if more care is needed?

Residents of Shepherd's Care are free to chose from either of the two hospital systems the offered in our immediate area .

Costs for Shepherd's Care

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Shepherd's Care


  • All Inclusive Rent
  • Assisted Living Starting At: $3550/month
  • Memory Care Starting At: $4000/month

Room and housing options

  • Companion Suites: We Do Not Offer Companion Suites.
  • Housing Extra: A Variety Of Private Suites


  • Resident Capacity: 55
  • Minimum Age: 65
  • Pets: Small Pets Allowed.


  • State Licenses: CRC1326
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About Shepherd's Care

When the little things you or your loved one routinely took for granted start to become major obstacles in daily life, Shepherd's Care offers the perfect residential alternative, providing needed assistance while enabling residents to maintain feelings of independence and privacy.

We understand that the decision to enter or to place a loved one in an assisted living facility can be difficult and emotional. Shepherd's Care helps make your decision easier by offering assisted living services in a Christian environment. Christian compassion is the cornerstone of all we do. You can rest assured that you or your loved one will receive the finest care available.

We believe that our residents have a lot of living left to do—we're here to make that living as comfortable, fulfilling, enjoyable and independent as possible.

Our mission is to provide assisted living and memory care services in a Christian environment that promotes spiritual growth, independence, accomplishment, optimal health and the highest quality of life for each resident.


  • Assistance with daily living (bathing, dressing, general hygiene, incontinence care, and ambulation)
  • Three restaurant-style meals a day plus snacks
  • Therapeutic menus as needed
  • Dementia Care
  • Nutritional supervision
  • Individual care plan and quarterly assessments
  • Licensed nurse supervision
  • Nursing assistants
  • Medication management
  • Coordination of annual medical exams
  • Physical Therapy
  • Weekly housekeeping and daily emergency cleaning
  • Weekly laundry and linen service
  • Social and recreational activities
  • Religious services and Bible studies
  • Transportation for medical/dental appointments
  • Specific hospice handling


  • Furniture (optional)
  • Handicapped-accessible shower
  • Utilities (except phone)
  • Room controlled heating and air conditioning
  • Blinds and window treatments
  • Emergency pendant call system
  • Fire safety system
  • Library
  • Spacious activity room and auditorium
  • Outdoor terrace
  • Access to educational programs

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