Anchor Rehabilitation and Healthcare Center of Aiken

Dan55

I was recently a patient at Anchor for rehab...I will preface this by saying that the PT and OT are the BEST and care deeply for their patients. But that is where it stops. • I requested pain medication one day at 3:30 pm again at 5 and again a little after 6. At 10 to 9 I HAD RECEIVED NOTHING! • This is not the first time...one night I requested pain meds from 1 AM to 7 AM and only received them after shift change at 8:30 AM • I pressed my call light around 11 PM one night. I waited 45 minutes for someone to answer. I could hear staff in the hall laughing and carrying on. I finally was so pissed off I got myself out of bed and to the bathroom and back to bed BY MYSELF! I am a fall risk by the way. I turned off my call light. It had been on for 1 hour and 25 minutes! No one answered it. • On Sunday 02/01 I was put on 02 as my levels were fluctuating between 81-91. I did not see a Doctor until Tuesday and only after having to complain to the Administrator! The Administrator told my husband that there was 1 doctor for all the patients and that there were patients who needed attention more than myself. WHO SAYS THIS TO A CONCERNED LOVED ONE! • For 6 days I was unable to eat or drink anything. Finally, I had an MS exacerbation because of not eating and was very sick. I begged to call 911 because the pain was so intense. I had to call my husband who came down and argued with the nurses who said they couldn’t call 911 without a doctor order, which may be true but they were unable to treat me in my condition. I did blow up and yell but I was in so much pain I don’t remember a lot of it. • 911 was finally called and I went to the hospital where I was diagnosed with Gastroparesis. I had to be put on Steroid treatments and have a lot of tests. • 7 days later I am home having refused any facility rehab. This was my 3rd time here. I requested to come here because of the care I was given those past 2 times. My last time here was exactly 2 years ago practically to the day. I seriously cannot believe the level of care dropped so badly. There are some very good nurses and CNA’S but very few. Someone needed to post an honest review from a patient's perspective.

Daughter and Friend

My father had two wonderful experiences at Anchor. From the housekeeping staff to administration, he received excellent care. The staff is very friendly and made him feel comfortable in an unfamiliar environment. The therapy staff was amazing and incredibly knowledgeable. He thoroughly enjoyed the food and was impressed by the accommodations provided. The overall aesthetic is breathtaking. Would recommend this facility 100% for rehabilitation services or skilled nursing services.

Anonymous

My mother was in Anchor Rehabilitation and Healthcare Center of Aiken. It was more of a nursing-home facility, so it was a good bit more expensive. I liked it alright. The staff was good. I know they had a 24-hour nurse and doctor at the place. They’re building onto the community now and doing a lot of work.

5u5hyNavig

My husband became a resident of Carriage Hills in 2009 after back surgery. Even though he was moved close from the hospital to there close to a shift change there, his admittance was not rushed and he was made to feel comfortable. This made me feel more comfortable with our choice. I'm sorry that I can't remember the attendants names that took care of him, but, everyone was so nice and made him feel at home. This includes the nurses, CNAs, CMAs, therapists, dieticians, etc. In fact, everyone there made it more like home for him. He was embarassed by the fact that he was having problems with bladder control. I distinctly remember a CNA named Bernice who came to clean him up when it first happened. She was so kind and talked to him and told him not to be embarassed because it was something he couldn't help. She further said that was what they are there for - to take care of him and help him to get better. He felt so much better after that talk. I really can't say enough about the care that was given there. The residents were well taken care of, the food is good, the therapy given is good, the staff is professional and caring. What more could anyone ask for? There is an activities room (Wii included) and makes for a fun place to go visit. Right before my husband went home, they had a birthday party for a resident that was turning 100!