The Hickman

Offers Assisted Living, Independent Living, and Memory Care

8 Reviews

$$$

400 North Walnut Street

West Chester

19380

The Hickman

https://d13iq96prksfh0.cloudfront.net/cdn/photos/248713/730x450%23.jpeg

4.5 8

Autumn Lynne 2021-09-22 We visited a friend/former neighbor here pre-Coved. She had a 2 room apt. in the older part of the building, which looks to have been a large, private home at one time. It was a corner unit with lots of windows in the bedroom and living room and an interior bathroom (no windows). She was comfortable there with all her own furniture around her and family nearby. Visitors had to sign in when entering and leaving. The few staff members we met were friendly. On one occasion her family arranged a private luncheon for our friend's birthday in a small second-floor dining room. That was the only time we ate there. The food was good. It would not be appropriate for me to rate the staff and activities because we were only there for visits of about an hour. I am a friend or relative of a current/past resident

5 4 1

TL 2020-10-06 The Hickman was really nice. I liked it. I liked the people there. I had an in-person tour, but it was limited. You can't get all over. Most of the time, we're sitting out on the covered patio in the front. They had a lot of things to show me. They were very thorough. I was impressed that they had no COVID at all because as soon as it broke out, everybody got masked up. They actually answer the phone there, which is nice, unlike where my mother is living now. I was really impressed. They had three floors, and we went to the second floor where my mother would be at if she moved in. They showed me the dining area and the activity area. Everything was kind of spread out because of COVID. There were two people at a table. I didn't see how it would actually look, but they described it to me. They have activities seven days a week all day long, from bingo to lots of stuff. They're slowly bringing it all back in. The room that we went into had a huge window with lots of sunlight. It was really bright in there. It was more of an efficiency than an apartment, and it had a kitchenette, but they give you three meals a day and they always have snacks out. The price included the laundry and the linens. The entrance fee was very reasonable. I like the fact that the lanyard that they wear and push if they need something, it also indicates if they fall down. They don't have to push it if they fall down or pull anything. It rings at the nurse's station. Everything's in a circle, so the nurse's station is around the corner from the room that I was looking at. They take long trips. They have a hair salon and they're looking into getting nails done and massages. They're big into exercising. Before COVID, they had a lot of big parties. The staff was very nice. There wasn't a pressure sell. They will give you a pack laid out with what the next steps are. They showed me a menu, it was nice, and it had a variety of food. They're limited now. They keep the people on the third floor on the third floor, and the people on the second floor on the second floor. It's really clean in there. I visited this facility

5 5 1

Letitia 2019-07-02 My mother-in-law stayed at the assisted living in The Hickman before rehab. The rooms were clean and adequate, and the place was clean. My mother-in-law was getting very settled in and happy there. The staff was very accommodating. The dining area was very clean and the food was good for me, but my mother-in-law didn't love it. They had a book club, they took them on the bus to go shopping, and on trips during the day. The cost was comparative to everyone else. I am a friend or relative of a current/past resident

5 5 1

Masaru1 2013-11-20 The Hickman is a Quaker-affiliated community. A friend of my wife recommended this place to us. Our visit there was very pleasant. It was a good place. We like it. We had lunch there and the food was good. It was an older facility but it seemed to be very comfortable and clean. I like best how well organized and well laid out the facility was. It was just a nice community. It has a number of amenities; however, it is a little far away from here. Nevertheless, location-wise, it is close by the university and it is in the town itself, so it is easy to walk around there. We saw the types of rooms that we might have in the facility. There was a bit of shock on how much we have to downsize, but that would be the case no matter where we went. I visited this facility

5 4 1

Barbara34 2013-06-18 The Hickman was close to where my parents live. Very caring individuals, they took time to talk and listen to what I have to say, and also offered suggestions. The rooms were very nice even though it was an older building. They had a couple of rooms available that time, but they could not hold them for my mom. I visited this facility

5 4 1

cheights3 2012-04-13 My grandparents have lived in this assisted living facility for about the last three years. Although one has since passed away upon arriving due to natural causes my other grandparent has happily lived there since arriving. The Hickman offers personal apartments for all of its residents which includes dining for all meals and monitoring of its residents in case any problems occur. Along with checkups and meals The Hickman also offers activities and events for the residents to stay active and meet more people in the facility which promotes a much friendlier atmosphere. In case any of the retired residents become injured or sick there is a separate wing of the facility to cater to these individuals with nurses checking up on them making sure their needs are met. The Hickman has been great to my grandparents since they have moved in. I believe that it would be a positive experience for anyone seeking an assisted living facility and I would recommend it. I visited this facility

5 5 1

Michelle 2021-08-21 I toured The Hickman for my mom. I saw an independent apartment, but I believe they have independent and assisted kind of mixed together in the same building. I thought that facility was wonderful. Everybody there seemed very warm. The residents who I saw looked like they were happy. The staff clearly knew the residents. It just had a very warm community kind of feeling. I remember seeing that they have a nice library and game area. They had a full kitchen out in a common area, where people could cook together. They also had an exercise group going. I think there was a physical therapy and occupational therapy on site. This was just at the time when places were opening again from Covid, and they were opening for tours. They said they were preparing to do little group trips to museums or shopping or things like that again. I visited this facility

5 5 1

Reviewer RC#0207 2021-03-06 I was looking for an apartment, however, The Hickman only offered rooms. I had lunch there and the food was very good. The person who accommodated me was good and knowledgeable. The facility was just fine, there was a patio, and it was homey. I visited this facility

5 4 1

400 North Walnut Street, West Chester, PA 19380

Call (800) 385-2527

The Hickman (800) 385-2527

View Photos

Get cost information

Contact for Costs

Find out availability

Schedule a Tour

Ask about payment options

Get Options

Reviews of The Hickman

8 Reviews Write a review

Food

(3 Reviews)

Staff

(4 Reviews)

Facility

(5 Reviews)

Activities

(Not Rated)

Value

(1 Review)

Assisted Living Reviews for The Hickman

September 22, 2021

By Autumn Lynne

I am a friend or relative of a current/past resident

We visited a friend/former neighbor here pre-Coved. She had a 2 room apt. in the older part of the building, which looks to have been a large, private home at one time. It was a corner unit with lots of windows in the bedroom and living room and an interior bathroom (no windows). She was comfortable there with all her own furniture around her and family nearby. Visitors had to sign in when entering and leaving. The few staff members we met were friendly. On one occasion her family arranged a private luncheon for our friend's birthday in a small second-floor dining room. That was the only time we ate there. The food was good. It would not be appropriate for me to rate the staff and activities because we were only there for visits of about an hour.

Provider Response

Hi Autumn! Thank you for the lovely review. We are pleased to hear your experience at The Hickman was wonderful!

October 06, 2020

By TL

I visited this facility

The Hickman was really nice. I liked it. I liked the people there. I had an in-person tour, but it was limited. You can't get all over. Most of the time, we're sitting out on the covered patio in the front. They had a lot of things to show me. They were very thorough. I was impressed that they had no COVID at all because as soon as it broke out, everybody got masked up. They actually answer the phone there, which is nice, unlike where my mother is living now. I was really impressed. They had three floors, and we went to the second floor where my mother would be at if she moved in. They showed me the dining area and the activity area. Everything was kind of spread out because of COVID. There were two people at a table. I didn't see how it would actually look, but they described it to me. They have activities seven days a week all day long, from bingo to lots of stuff. They're slowly bringing it all back in. The room that we went into had a huge window with lots of sunlight. It was really bright in there. It was more of an efficiency than an apartment, and it had a kitchenette, but they give you three meals a day and they always have snacks out. The price included the laundry and the linens. The entrance fee was very reasonable. I like the fact that the lanyard that they wear and push if they need something, it also indicates if they fall down. They don't have to push it if they fall down or pull anything. It rings at the nurse's station. Everything's in a circle, so the nurse's station is around the corner from the room that I was looking at. They take long trips. They have a hair salon and they're looking into getting nails done and massages. They're big into exercising. Before COVID, they had a lot of big parties. The staff was very nice. There wasn't a pressure sell. They will give you a pack laid out with what the next steps are. They showed me a menu, it was nice, and it had a variety of food. They're limited now. They keep the people on the third floor on the third floor, and the people on the second floor on the second floor. It's really clean in there.

July 02, 2019

By Letitia

I am a friend or relative of a current/past resident

My mother-in-law stayed at the assisted living in The Hickman before rehab. The rooms were clean and adequate, and the place was clean. My mother-in-law was getting very settled in and happy there. The staff was very accommodating. The dining area was very clean and the food was good for me, but my mother-in-law didn't love it. They had a book club, they took them on the bus to go shopping, and on trips during the day. The cost was comparative to everyone else.

November 20, 2013

By Masaru1

I visited this facility

The Hickman is a Quaker-affiliated community. A friend of my wife recommended this place to us. Our visit there was very pleasant. It was a good place. We like it. We had lunch there and the food was good. It was an older facility but it seemed to be very comfortable and clean. I like best how well organized and well laid out the facility was. It was just a nice community. It has a number of amenities; however, it is a little far away from here. Nevertheless, location-wise, it is close by the university and it is in the town itself, so it is easy to walk around there. We saw the types of rooms that we might have in the facility. There was a bit of shock on how much we have to downsize, but that would be the case no matter where we went.

June 18, 2013

By Barbara34

I visited this facility

The Hickman was close to where my parents live. Very caring individuals, they took time to talk and listen to what I have to say, and also offered suggestions. The rooms were very nice even though it was an older building. They had a couple of rooms available that time, but they could not hold them for my mom.

April 13, 2012

By cheights3

I visited this facility

My grandparents have lived in this assisted living facility for about the last three years. Although one has since passed away upon arriving due to natural causes my other grandparent has happily lived there since arriving. The Hickman offers personal apartments for all of its residents which includes dining for all meals and monitoring of its residents in case any problems occur. Along with checkups and meals The Hickman also offers activities and events for the residents to stay active and meet more people in the facility which promotes a much friendlier atmosphere. In case any of the retired residents become injured or sick there is a separate wing of the facility to cater to these individuals with nurses checking up on them making sure their needs are met. The Hickman has been great to my grandparents since they have moved in. I believe that it would be a positive experience for anyone seeking an assisted living facility and I would recommend it.

See all Assisted Living reviews (6)

Independent Living Reviews for The Hickman

August 21, 2021

By Michelle

I visited this facility

I toured The Hickman for my mom. I saw an independent apartment, but I believe they have independent and assisted kind of mixed together in the same building. I thought that facility was wonderful. Everybody there seemed very warm. The residents who I saw looked like they were happy. The staff clearly knew the residents. It just had a very warm community kind of feeling. I remember seeing that they have a nice library and game area. They had a full kitchen out in a common area, where people could cook together. They also had an exercise group going. I think there was a physical therapy and occupational therapy on site. This was just at the time when places were opening again from Covid, and they were opening for tours. They said they were preparing to do little group trips to museums or shopping or things like that again.

Provider Response

Michelle, Thank you for the wonderful response and feedback from your tour! The Hickman team works hard to provide the best care and support to our residents.

March 06, 2021

By Reviewer RC#0207

I visited this facility

I was looking for an apartment, however, The Hickman only offered rooms. I had lunch there and the food was very good. The person who accommodated me was good and knowledgeable. The facility was just fine, there was a patio, and it was homey.

Get Costs

Questions about The Hickman

What ongoing training does the staff receive in dementia care?

Monthly training specific to dementia care.

What programs or activities does The Hickman offer to enrich residents' well-being?

Daily exercise classes, onsite PT/OT with Bayada, care is close at hand when needed, live life at your own pace, vibrant, varied programming each day, healthy meals made from scratch, comfortable suites, sunny porches and inviting spaces for relaxing or socializing, pampering at the salon, everything you need for convenient daily living is provided.

What places are near The Hickman or within walking distance for assisted living residents to enjoy?

The Hickman is a short walk to West Chester Meeting and Friends School. West Chester University, award winning health systems, historic sites, nature trails, restaurants, theaters and specialty boutiques are close by.

What transportation services does The Hickman offer to assisted living residents?

Transportation provided to doctors appointments, shopping trips and dining out.

What makes the chef or dining program at The Hickman exceptional? What kind of menu can assisted living residents expect?

We are starting our own vegetable and herb garden. Meals are made from scratch daily.

What safety features or security measures does The Hickman offer to assisted living residents?

Emergency call pendants with fall detection. 24/7 staffing.

How does The Hickman keep residents' families informed about their loved ones?

Community software is currently being implemented.

If The Hickman accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes! We love animals but the resident must be able to care for their pet.

What ongoing senior care training does the staff receive?

Monthly training for all staff.

How many staffers are on duty in the daytime and overnight?

6 during the day and evening. 2 over night with additional support a walkie talkie call away.

What safety features or security measures does The Hickman provide to protect residents who wander?

We have a secure memory care neighborhood. First available to current residents.

What programs or activities does The Hickman offer to keep residents engaged? How does the staff engage residents' long-term memories?

Our memory care neighborhood has activities all day long!

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Program Manager, care staff and floor LPN.

Describe the neighborhood around The Hickman. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Tree lined neighborhood. The secure memory care garden faces an elementary school playground and has its own walking patch and raised gardens.

Is The Hickman affiliated with a hospital if more care is needed?

No, but we are a few blocks away from Chester County Hospital and other award health care systems.

Costs for The Hickman

Cost of Assisted Living

Starting Price

Click to unlock price

Cost of Independent Living

Starting Price

Click to unlock price

Cost of Memory Care

Starting Price

Click to unlock price

Photos of The Hickman

Get Costs

Services and Amenities of The Hickman

Costs

Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $4740/month
Independent Living Starting At: $4740/month
Memory Care Starting At: $6240/month

Room and housing options

1-bedroom apartments
Companion Suites: We Do Offer Companion Suites.
Studio Apartments

General

Resident Capacity: 125
Pets: Small Pets Allowed.

Licenses

State Licenses: 140930

Get Costs

About The Hickman

The Hickman is located on a beautiful campus and is within walking distance of restaurants, boutiques, the YMCA, the downtown area, and the university. Our environment is warm and home-like and our residents become family.

Weekly Housekeeping
Laundry for Linens and Personal Items
Parking for Residents
Wifi, Cable, Phone Included
Kitchenette Option
Salon
Library
Arts and Crafts Studio
Pottery Kiln
Exercise Room
Outdoor Space
Garden
Patio
Spacious Grounds for Walking
Gift Shop
Intergenerational Activities
Music
Games
Exercise Classes
Lectures and Discussions
Monthly Happy Hour
Book Club
Activity Groups
Card Groups
Offsite Events, Trips, Shopping
Religious Services
2 Music Therapists on Staff
Physical Therapy
Occupational Therapy
Speech Therapy
Pet Therapy
Visiting Physicians
Mobile Labs
Pet Friendly
Respite Available

What Makes Us Special

The Hickman is a nonprofit personal care community that provides excellent care in a homelike environment. Founded in 1891, we are a small privately-run Quaker community with residents from varied backgrounds and religious affiliations.

The Hickman

Reviews of The Hickman

Assisted Living Reviews for The Hickman

I am a friend or relative of a current/past resident

I visited this facility

I am a friend or relative of a current/past resident

I visited this facility

I visited this facility

I visited this facility

Independent Living Reviews for The Hickman

I visited this facility

I visited this facility

Questions about The Hickman

Costs for The Hickman

Photos of The Hickman

Services and Amenities of The Hickman

Costs

Room and housing options

General

Licenses

About The Hickman

What Makes Us Special

Map of The Hickman

Senior Living Communities near Chester County, PA

Senior Living Communities near West Chester, PA

Other Senior Care in West Chester, PA

More Senior Care near West Chester, PA

Helpful Articles

Get Costs