The Hickman was really nice. I liked it. I liked the people there. I had an in-person tour, but it was limited. You can't get all over. Most of the time, we're sitting out on the covered patio in the front. They had a lot of things to show me. They were very thorough. I was impressed that they had no COVID at all because as soon as it broke out, everybody got masked up. They actually answer the phone there, which is nice, unlike where my mother is living now. I was really impressed. They had three floors, and we went to the second floor where my mother would be at if she moved in. They showed me the dining area and the activity area. Everything was kind of spread out because of COVID. There were two people at a table. I didn't see how it would actually look, but they described it to me.
They have activities seven days a week all day long, from bingo to lots of stuff. They're slowly bringing it all back in. The room that we went into had a huge window with lots of sunlight. It was really bright in there. It was more of an efficiency than an apartment, and it had a kitchenette, but they give you three meals a day and they always have snacks out. The price included the laundry and the linens. The entrance fee was very reasonable. I like the fact that the lanyard that they wear and push if they need something, it also indicates if they fall down. They don't have to push it if they fall down or pull anything. It rings at the nurse's station. Everything's in a circle, so the nurse's station is around the corner from the room that I was looking at.
They take long trips. They have a hair salon and they're looking into getting nails done and massages. They're big into exercising. Before COVID, they had a lot of big parties. The staff was very nice. There wasn't a pressure sell. They will give you a pack laid out with what the next steps are. They showed me a menu, it was nice, and it had a variety of food. They're limited now. They keep the people on the third floor on the third floor, and the people on the second floor on the second floor. It's really clean in there.
The Hickman
Offers Assisted Living, Independent Living, and Memory Care
5 Reviews
400 North Walnut Street, West Chester, PA 19380
Call
(800) 385-2527
Reviews of The Hickman
Assisted Living Reviews for The Hickman
October 06, 2020
I visited this facility
July 02, 2019
I am a friend or relative of a current/past resident
My mother-in-law stayed at the assisted living in The Hickman before rehab. The rooms were clean and adequate, and the place was clean. My mother-in-law was getting very settled in and happy there. The staff was very accommodating. The dining area was very clean and the food was good for me, but my mother-in-law didn't love it. They had a book club, they took them on the bus to go shopping, and on trips during the day. The cost was comparative to everyone else.
November 20, 2013
I visited this facility
The Hickman is a Quaker-affiliated community. A friend of my wife recommended this place to us. Our visit there was very pleasant. It was a good place. We like it. We had lunch there and the food was good. It was an older facility but it seemed to be very comfortable and clean. I like best how well organized and well laid out the facility was. It was just a nice community. It has a number of amenities; however, it is a little far away from here. Nevertheless, location-wise, it is close by the university and it is in the town itself, so it is easy to walk around there. We saw the types of rooms that we might have in the facility. There was a bit of shock on how much we have to downsize, but that would be the case no matter where we went.
June 18, 2013
I visited this facility
The Hickman was close to where my parents live. Very caring individuals, they took time to talk and listen to what I have to say, and also offered suggestions. The rooms were very nice even though it was an older building. They had a couple of rooms available that time, but they could not hold them for my mom.
April 13, 2012
I visited this facility
My grandparents have lived in this assisted living facility for about the last three years. Although one has since passed away upon arriving due to natural causes my other grandparent has happily lived there since arriving. The Hickman offers personal apartments for all of its residents which includes dining for all meals and monitoring of its residents in case any problems occur. Along with checkups and meals The Hickman also offers activities and events for the residents to stay active and meet more people in the facility which promotes a much friendlier atmosphere. In case any of the retired residents become injured or sick there is a separate wing of the facility to cater to these individuals with nurses checking up on them making sure their needs are met. The Hickman has been great to my grandparents since they have moved in. I believe that it would be a positive experience for anyone seeking an assisted living facility and I would recommend it.
Questions about The Hickman
What ongoing training does the staff receive in dementia care?
Monthly training specific to dementia care.
What programs or activities does The Hickman offer to enrich residents' well-being?
Daily exercise classes, onsite PT/OT with Bayada, care is close at hand when needed, live life at your own pace, vibrant, varied programming each day, healthy meals made from scratch, comfortable suites, sunny porches and inviting spaces for relaxing or socializing, pampering at the salon, everything you need for convenient daily living is provided.
What places are near The Hickman or within walking distance for assisted living residents to enjoy?
The Hickman is a short walk to West Chester Meeting and Friends School. West Chester University, award winning health systems, historic sites, nature trails, restaurants, theaters and specialty boutiques are close by.
What transportation services does The Hickman offer to assisted living residents?
Transportation provided to doctors appointments, shopping trips and dining out.
What makes the chef or dining program at The Hickman exceptional? What kind of menu can assisted living residents expect?
We are starting our own vegetable and herb garden. Meals are made from scratch daily.
What safety features or security measures does The Hickman offer to assisted living residents?
Emergency call pendants with fall detection. 24/7 staffing.
How does The Hickman keep residents' families informed about their loved ones?
Community software is currently being implemented.
If The Hickman accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Yes! We love animals but the resident must be able to care for their pet.
What ongoing senior care training does the staff receive?
Monthly training for all staff.
How many staffers are on duty in the daytime and overnight?
6 during the day and evening. 2 over night with additional support a walkie talkie call away.
What safety features or security measures does The Hickman provide to protect residents who wander?
We have a secure memory care neighborhood. First available to current residents.
What programs or activities does The Hickman offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our memory care neighborhood has activities all day long!
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Program Manager, care staff and floor LPN.
Describe the neighborhood around The Hickman. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Tree lined neighborhood. The secure memory care garden faces an elementary school playground and has its own walking patch and raised gardens.
Is The Hickman affiliated with a hospital if more care is needed?
No, but we are a few blocks away from Chester County Hospital and other award health care systems.
Costs for The Hickman
Services and Amenities of The Hickman
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $4740/month
- Independent Living Starting At: $4740/month
- Memory Care Starting At: $6240/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites.
- Studio Apartments
General
- Resident Capacity: 125
- Pets: Small Pets Allowed.
Licenses
- State Licenses: 140930
About The Hickman
The Hickman is located on a beautiful campus and is within walking distance of restaurants, boutiques, the YMCA, the downtown area, and the university. Our environment is warm and home-like and our residents become family.
- Weekly Housekeeping
- Laundry for Linens and Personal Items
- Parking for Residents
- Wifi, Cable, Phone Included
- Kitchenette Option
- Salon
- Library
- Arts and Crafts Studio
- Pottery Kiln
- Exercise Room
- Outdoor Space
- Garden
- Patio
- Spacious Grounds for Walking
- Gift Shop
- Intergenerational Activities
- Music
- Games
- Exercise Classes
- Lectures and Discussions
- Monthly Happy Hour
- Book Club
- Activity Groups
- Card Groups
- Offsite Events, Trips, Shopping
- Religious Services
- 2 Music Therapists on Staff
- Physical Therapy
- Occupational Therapy
- Speech Therapy
- Pet Therapy
- Visiting Physicians
- Mobile Labs
- Pet Friendly
- Respite Available
What Makes Us Special
The Hickman is a nonprofit personal care community that provides excellent care in a homelike environment. Founded in 1891, we are a small privately-run Quaker community with residents from varied backgrounds and religious affiliations.
Get CostsMap of The Hickman
Senior Living Communities near Chester County, PA
Senior Living Communities near West Chester, PA
Other Senior Care in West Chester, PA
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
