Rose Tree Place

Barbara

My mother is at Rose Tree Place. She has been there for a little over two weeks now. So far, it has been great. They are very attentive. The grounds are nice, and the rooms are kept clean. She is loving the food. She hasn't been able to get involved in too many activities there because it has just started to re-open with COVID, but she seems happy there, and I'm certainly happy. She only had to do seven days of quarantine because at the time that she moved in, they had started loosening things up, so the only reason she had to be quarantined was to wait for her second shot to kick in. So they were mainly protecting her because she wasn't completely immunized yet. They have relaxed their quarantines now, and whatever the state mandates, they go by that, and that's changing daily apparently. My mother has a one-bedroom, which is very nice. There is a big window in both the living room and the bedroom, so it is always bright. They put in new carpeting, they painted it, and everything is clean and in a very good condition. It's great. They have a variety of rooms. She could have gotten a studio, and there are bigger one-bedrooms than the style she got, but her room is perfect for her. They offer small kitchenettes and for her, they disconnected the stove, but they are allowed to have a microwave and a fridge in there. They are just starting to open all the activities up again. They have bingo, and yesterday when I was leaving, I noticed they had entertainment, and I think that's the first live entertainment they have had since COVID. They have religious services, they had rosary the other night, and it looks like according to their plans, they're going to start having Mass again on Mondays. They had the St. Patrick's party, and they are going to have a special Easter lunch, but because of COVID, families are not allowed into the dining room, just the residents. There is a screening process with visitation. They check your temperature, and then there is a questionnaire, which is all done by a machine. Once you're clear the machine prints out your visitation sticker. Then you also have to manually sign in and out in a book. My mother thinks the food is great. She loves it, and she is not a very picky eater. While she was quarantined, it was delivered, but now they're eating in the dining room. I think they are still allowing only one person per table, and they are still distancing in the dining room, but they are slowly getting back into more liberal dining options. Rose Tree Place is nice because it is a smaller place, as opposed to some other places we looked at. From just being there and walking around, all the staff pretty much know all the residents on a first-name basis. The price is pretty much in line with other places, but we are lucky because she has insurance, and I guess if we didn't have insurance, I would feel like it's expensive.

Patsy Fachet

The staff at Rose Tree are friendly and incredibly helpful. Just recently we purchased a new phone for my Mother along with a Verizon hub so she could receive phone calls and not have the worry of charging her cell phone. Michael and a member of the maintenance staff went out of their way to figure out the installation and workings of the set-up. Since I live in Alabama I am so appreciative of their assistance. On another note, my Mother has been at Rose Tree for 5 years and is very happy there and we are all glad she is so happy. Her room is spacious. Her meals are delicious and she thoroughly enjoys all the crafts and live entertainment (pre Covid).

Sue Baker

My childhood best friend is suffering from Alzheimer’s. After researching many senior care facilities, Rosetree definitely stood out. It was very clean, the staff was very friendly, but most of all, the residents there all looked very happy. Met with Mike and Janice in their sales department. They could not have been more willing to answer all of my questions Mike gave me a tour of the facility. I was extremely impressed, he knew every residents name. My friend is very happy there. She rarely wants to go out anywhere with me. She loves the food and has met many new friends. With the covid19 virus causing havoc everywhere. They are very good with keeping me informed with any updates, and what they are doing to keep the residents safe Putting my friend in a facility was the hardest thing I had to do. Rosetree has definitely made me feel as if I made the right decision by choosing their facility.

Provider Response

DaveMa

The Resident Care/Medical staff are excellent at this facility. The team really cares about the residents. They get to know every resident on an individual basis and will spend whatever time is necessary in discussing the needs of your loved one. The staff realizes that every resident has different needs at different times. I have total confidence in the care they provide for my mom.

DebEdwards

My family and I moved Mom into Rose Tree Place in March 2019 and have been extremely satisfied with every aspect of this facility. Mike was exceptional in overseeing the whole process, Steve is always available for any maintenance needs, Lisa and Fran are always pleasant and courteous whenever I stop at the front desk. We are also very impressed with the nursing staff, who are available around the clock to service the resident's needs. Mom loves playing bingo here and has made quite a few friends! She also is happy to keep in touch with her church community with visits from clergy every Sunday and Monday. Her apartment is spacious, bright and clean. We are grateful to have found Rose Tree Place and Mom is happy to have found her new home!

Provider Response

Jim McCaughan

Our family just moved our Mother to Rose Tree Place. From the initial meeting to the actual day our Mom moved into her room was a process that was extremely pleasant, well thought out and most importantly everyone from Rose Tree was friendly, helpful and caring ! Mike, Erin and Cindy were incredibly personable, responsive to our issues, questions and needs and as I mentioned above, they truly care about their residents. I cannot say enough positive things on how my Mom was helped through her first day at Rose Tree. Thanks !!! Jim M

Provider Response

BobT7777

Our Mom moved to Rose Tree Place from another area Senior Living place and we could not have been happier. The entire staff was wonderful to deal with including the admins, aides, nurses, housekeeping, and dining room. The building and Mom's room was kept clean, the entertainment was good, and the food was very good. Most important, the people there really care and demonstrate their compassion and kindness. I would highly recommend this community.

Provider Response

Donna528783

Rose Tree Place was very nice. Their cafeteria was like fine dining and really nice. Their rooms were larger than other places, which we really liked. However, the hallways were very long, and if you were a resident who was all the way at the end of the hallway, you might feel a little overwhelmed. It was a big consideration that it was half a mile from my job. It was a little less pricey for a bigger room. It looked like a hotel and was very luxurious.

Provider Response

Mrs.CGorey

If you are looking for just the right place for your Mom and/or Dad—Rose Tree Place is where you want them to be! It’s a challenging time when sons/daughters/parents have to come together and “make the decision” that it’s time and your parent(s) can no longer live alone and need a little assistance. It’s a hard decision taking your loved one(s) from a home they know for so long, their personal property and most especially their independence. This was the case with my Dad. He has Parkinson’s and mobility issues and falls frequently. After 2 years, many visits to the ER, coaching to us by his Doctors we finally had to sit down, talk and make that decision. My husband and I started the process by researching and making appointments to tour several facilities in the Media/Rose Tree area. Upon arriving at Rose Tree Place we were greeted by Michael Rasmussen, Director. Michael was awesome! He couldn’t have been more professional, pleasant, helpful, explaining the facility, how things work and helping us get things in place. He said hello to every resident we passed and knew everyone by name. When we found Rose Tree Place we knew this was it! But to be fair we took my Dad to a few places my husband and I had selected and asked Dad to pick since this was going to be his new home. He picked Rose Tree Place! Rose Tree Place is a beautiful community situated in Media on lovely grounds with walking trails. Once inside you walk into a marble lobby with grand piano that overlooks an outdoor patio courtyard. The library just off the common room is stocked with books where residents can relax and take in a new read. The residents come together to eat in a dining room that looks like a restaurant and overlooks the courtyard. Residents order from a menu that changes daily and their food is delivered right to their table. When they’re done they can walk-about the place, get involved in one of the many activities going on or go back to their apartment. The resident’s quarters are nothing like I’ve ever seen. Most residents live in one bedroom apartments that have high ceilings, windows, full kitchen and lots of closet space. And residents can take their stuff from home with them to their new apartment. So while it’s not exactly ‘home’ it sort of looks a bit like home. And I have to mention the smell—the air is so clean and fresh. The place is immaculate! Truly Rose Tree feels more like a quaint Bed & Breakfast then an assisted living facility. Most important to the “aesthetics” is how the residents are treated and cared for. Everyone knows everyone’s name. Residents are treated and cared for with the utmost respect. If you’re looking for an Assisted Living Facility in or around the Delaware County area—Rose Tree Place is a MUST see and THE place you’ll want your parents to be.

Provider Response

alicia999

My siblings and I had a tour because we were interested our mother moving in. The place did seem very beautiful and our tour guide was pleasant and informative. Unfortunately the Director was terrible. We over heard her being nasty and condescending to her staff and i were never allow my mother to live anywhere where the staff is treated poorly. Being a nurse myself I believe if the staff are treated poorly that will show in their performance.

Caring112218750

My grandma was at Rose Tree Place. Walking in there, the whole place looked very, very nice, and there was always a person at the front to make sure you’ve checked in. However, once you go there for a while, you realized that the staff actually wasn’t working. The place itself was very nice, but the staff didn’t know what they’re doing. There were a few times where my grandma pressed on the Life Alert thing that she had to wear, and they wouldn’t show up for 15 to 20 minutes. They weren’t there. We went and looked for them, and they were just standing around talking. So the employees themselves were not so good. Food was OK though. As for recreation, they had little shows that my grandma would go to.

Provider Response

Gennaro

Our family member was a resident in the memory care unit at Rose Tree Place for over a year. We were impressed from our first visit by the friendliness and caring of the staff-starting with a call to Mike, a greeting at the reception desk and a tour of the unit. After he became a resident some changes were made in the nursing staff and things just got better. Lines of communication (so important) were always open. Medications were altered to ensure his safety and well being. The facility was always bright and clean, his room was clean and his person was clean. He loved the food! The support we received when he passed was heartwarming but not surprising as the staff is 100% about their residents.

J. Rosen

I visited Rose Tree several times. I was inquiring information for my 91 year old father. I worked closely with Michael who is the Community Sales Director. Michael understands the decision to move a loved one into a personal care facility, is sometimes not an easy one. His patience and guidance was remarkable. While my father decided to stay in his home for now, my one and only choice for him will be Rose Tree Place.

Kathy74133950

Rose Tree Place is very nice. We like it there too. This facility was actually our second pick, but they had a couple more reviews that we didn't like. The staff was very nice. The rooms/apartments were very nice. It looked like they're living in a country club. They have like foyers, hallways, sitting areas, and outside areas also. The dining room was beautiful too. It was like a hotel fancy dining room. They have the same type of activities, e.g., bingo, arts and crafts, and sing-a-longs. As for amenities, they have laundry and hairdressing. Security and safety management was pretty good. What impresses me about this place are the people that work here and the appearance and overall cleanliness.

Provider Response

Conrad5

My mother-in-law and father-in-law did select Rose Tree Place. We are very happy with that choice. From our very first visit, we found only friendly, caring people from the marketing manager who is phenomenal and his assistant manager who is likewise phenomenal, friendly, sincere, eager to help, and eager to answer questions. As we toured the place, we would run into other staff members. There was always a ready smile, a warm, genuine “Hello, are you moving here?” Happy people and residents would wave and say hello and “We look forward to your coming here.” It was not a façade. They just seemed like a place where people were generally happy. We’re really pleased with the staff and of the nursing support. Extra care services that mom and dad are paying for are prompt and professional. They follow through very nicely. Rose’s mom had been in four or five rehab facilities over the last couple of years. They all pale in comparison to what we have seen at Rose Tree Place.

sky301

My mother has been residing at Rose Tree Place (Pathways Memory Care area) in Media, PA. for two years and I’m pleased with the service provided. The entire staff, including the Receptionists, Resident Care Associates, Medical Technicians, Sales Associates and Activities Coordinators, is friendly, caring and attentive to her needs. She also enjoys the meals served at Rose Tree Place. The menu is varied and the food is appetizing, nutritional and plentiful. Additionally, the in-house FOX Rehabilitation staff has provided my mother with excellent Occupational and Physical Therapy over the years. The friendly, upbeat staff really connects with her and gets the best out of her. The therapy sessions have resulted in her having more energy and being more alert. It is comforting to know that my mother is being taken good care of in a clean and safe environment at Rose Tree Place.

bs2570

Recently toured the facility and we liked it. My biggest concern is all of the comment about the food. Can someone tell me if anything has been done to address this ongoing criticism?

Provider Response

DaveDoral7

I have never been more pleased then dealing with Michael and Jim of Rose Tree Place. My concerns are always met and they make me feel like I have been heard.

Reanie

Rose Tree Place was the perfect assisted living facility for my father. He has been treated with respect and thrived wonderfully in his two years at Rose Tree. When we needed a memory care facility, Rose Tree came through again and offered my Dad a studio apartment where he feels comfortable and is treated with dignity. I cannot say enough good things about Rose Tree, if you are thinking of placing a parent or relative, consider RTP. You won't be disappointed.

Shirley95866650

We chose Rose Tree Place as she lives near the area. The staff seemed to be very nice and so far everything is going along very well. The dining room is very nice, they have tablecloths, it’s like a restaurant, and the rooms were spacious. There are lot of activities like they had outings, bingo night, cards, music, offerings, and trips to the grocery store. The food is adequate, but the food can always be improved on.

hank and kathy

My mother was a resident of Rose Tree Place for only 2 weeks before she passed away. The attention and service she received from both the senior staff and the aides and nurses at Rose Tree was extraordinary. They are a caring and highly attentive group of people who have the patient's best interest at heart. We would highly recommend this facility for assisted living and personal care. And the one bedroom apartment was beautiful and convenient.

advocate for those that cannot be

I had been wanting to write a review for sometime and finally getting around to it. My husband was at this facility for 7 months before he passed. Yes, the aides are very good and caring; a shame they make so little money compared to the others. As another person mentioned we, too, were surprised that the 30 day leave the facility notice included upon death. Suppose it was in the contract somewhere but verbally told, 30 days notice if transfer out. Who knew transfer out meant to be with our Creator at what time He chose. Just think how one would know to give 30 days notice for a person with this debilitating disease that can last 2 to 7 years. Yes, all about bottom line. The biggest problem we had when my husband was a resident was to get proper nutrition thru meals; chairs to heavy to get residents close to table, food not cut into bite size pieces; everyone constantly wanting refills on drinks and not getting them. Heartbreaking to see residents struggle with such a basic life necessity. I know this as I was there every day during meal time just to make sure he got one nutritious meal a day. They are served a whole slice of lasagna or spaghetti not cut up. (what's wrong with penne or rigatoni:) offered soup that no one wants but would prefer salad as the assisted side gets. would prefer ice cream or pudding over a cake with whip cream. This is not the aides fault - they serve what they are told --- it is a problem with the kitchen help and who sets the menus. These residents get the hand-me-downs from the assisted living side. Tables that are hard to eat at --- soft leather cushioned sofas and chairs that I as a fit person had trouble getting out of. Yep, bottom line. So, if you are thinking of Rose Tree I suggest you read the contract, very very carefully and be prepared to have your loved one lose weight very quickly.

Provider Response

Caring84995450

Rose Tree Place was very nice and clean. We saw everything that they had to offer, but the tour guide didn't had answers to a lot of the questions that we had. They were not very thorought with the tour. It seemed to me that they were just more interested in getting somebody in there. I was not very impressed. I would recommend it, but pricing-wise, I thought they were a little much.

Provider Response

Carsu

I moved my mother and brother here when she was very sick. The staff were phenomenal in helping me obtain the best care for her in her quickly deteriorating condition. Unfortunately my mother passed quickly, but I am glad she was at a place for her to be cared for. My brother remained there for about 21 months. All the staff were extremely pleasant and helpful and caring. There were always facility activities for the residents to join in. There were also outings provided for those residents who wanted to get away on an excursion. My brother enjoyed his time while at Rose Tree Place. Although the food services provided were adequate, there could be improvements in the menu/food preparation.

Caring82371150

My mom likes Rose Tree Place a lot, but she doesn’t need an assisted living; that is why we are moving her out to a more independent place. She loves everything there, but the people living there complain about the food. Other than that, everything is OK. I really like the people who work there and the activities. They went on a lot of trips. They have people come in and sing.

Khs657

My father moved into Rose Tree Place about 5 months ago, and he has had nothing but positive things to say about it. He truly enjoys the daily activities, the staff, the food, and being able to spend time with others his own age. Prior to moving in, my father lived alone in his home after my mother passed away, and he felt isolated from the community. Since he has moved in, he has been more positive and happy because of the social interactions. Every time I visit him, the staff is warm and friendly and makes me feel reassured that my father is receiving top notch care. I would highly recommend Rose Tree Place to anyone!

amg5002

To start with, I rarely write reviews on place, but I have been so happy with Rose Tree Place I think they deserve a comment. I have been in multiple personal care facilities in the area when visiting friends and Rose Tree Place is definitely one of the nicest! The staff were all very kind and seem to really care about the residents. The facility is well maintained and very clean! When I got there the other day, my friend was down in physical & occupational therapy and she said that it has really helped her get stronger. When I get to the point that I need to move into a personal care facility, I will definitely be going to Rose Tree Place!

Happyneighbor

I just wanted to write a quick note about a recent visit to Rose Tree Place to see an old neighbor. I was taken back by the beauty of the front lobby and all that was going on. There was a social gathering going on where I saw my neighbor enjoying laughs and conversation. She told me that there are times her throat hurts from laughing so hard - especially with her breakfast group. During my visit, I had such pleasant interactions with an enthusiastic staff including Mike from marketing, Tracy from nursing, and various care-givers. My neighbor looked strong and happier than I have seen her in years. She told me she was thankful for the therapy department in the facility (which after some more exploring I found out it was Fox Rehab) and all the activities that Rose Tree Place has going on for its residents. My old neighbor is just one of the happy residents at Rose Tree place and I look forward to visiting her again soon.

For mom

My mother was clearly in a need of a community for both care issues but even more so for social opportunities. We visited and mom fell in love immediately. She has lived there now for nearly 4 months and it is the happiest I have seen her since dad died. Thank you so much Rose Tree Place. You brought joy to mom and sanity to me.

puppygram

My mother has been cared for in Pathways for almost 2 years and I have found the total experience comforting, caring and professional. The attitude of the staff is one of concern and pleasant relationships to all residents. I would highly suggested having a tour of this community and spending some time there. My mother was living with me for several years and was closing in on herself. Now, with the care and watchfulness of the staff, she is enjoying having meals with others and joining in activities. I do recommend a visit to see for yourself.

dsmit

I visited in January and it was very nice. Very professional and very clean. Longer hall ways which can be tough for my mom. The dog had clothes and was welcoming. Nice visit.

Caring75342850

I had a quick tour at Rose Tree Place and that was an okay facility. It looked pretty new. It's a nice and it's definitely clean. The rooms from what I recalled were okay and it looked clean. Their restaurant area was nice and very modern. The people seemed content. The staff were able to answer all my questions with no problem and they were really nice. I had very nice tour there.

Caring73423750

Rose Tree Place was very nice and my aunt liked it. They had different activities for people. The people giving the tour all seemed very nice and very knowledgeable. I spoke to some of the residents and the person giving the tour knew a lot of the residents which I thought was very nice and greeted them by name.

Vash

My mother has been living at Rose Tree since December of 2012. Everyone has been very friendly and welcoming. I have had good experience with communication with staff and management. I live out of town, but the staff knows my name when I call or visit. The food is good and there is plenty for her to do. We are very satisfied.

Horrible Experience For My Family

I'm still sick to my stomach the way my family was treated by this facility. After months of visiting this facility, going through all the required paperworks, doctor visits, etc...we were told the day before my father was due to move in to the Memory Care Unit that we was being denied entry into Rose Tree Place. At no time, since our initial visit in July, were we ever given any indication that there was a problem. The way we were treated by this facility was disgusting, to say the least. We received a PHONE CALL with no written reason why this was happening? I hope you will think twice before you look at Rose Tree Place and/or deal with the employees there. I hope they can sleep at night because my family has not. I cannot even give them one star.

Provider Response

Caring69844950

Rose Tree would have been a lot of traveling for us even though it was in lower Pennsylvania. I thought it seemed dark. We went there late in the afternoon and they were having a happy hour and lots of folks were traveling down, getting to the place where they were having happy hour. Everybody was laughing and it seemed very jolly. The only thing I didn't like about it was after you got off the main highway, you had to go through a neighborhood and it was kind of out of place. Otherwise, the people were friendly.

Caring08141

My mother-in-law was a resident of Rose Tree Place. It seemed like a nice facility and she had a one bedroom studio apartment. It was a very small community and the residents seemed nice. A resident played the piano everyday. The food was good too. However, we had an issue with them in the financial standpoint because my wife explained to them that my mother-in-law had a long-term illness and they said it was okay. She was brought to the hospital because of the recurrence and after that, they did not accept her back and we paid for the whole month already. They were unfair to us and I would not recommend them because they were not helpful with the actual situation.

dancer1

Visited this facility with my siblings and my mom. We have looked at several facilities and was very impressed with what is offered. The staff, especially, one of the Directors was very welcoming and knowledgeable. Made all of us feel very comfortable. The apartments were clean and most of all very bright and spacious, unlike some other facilities we had looked at. They will make the admitting process easy and streamlined. We are working to move our mom in the very near future.

caring0375

I visited Rose Tree Place and I really like the facility. I like everybody I spoke with. They had everything that might be needed. It's clean. They have a lot of activities. I really like the place. Everyone I met was very friendly. The director seemed very knowledgeable, very easy to talk to and very friendly. They were all warm and helpful. I like the fact that there are a lot of activities like trips. I also like the fact that when the needs of the residents change you don't have to move unless there's a problem with memory. I like the place so much.

caring0506213

Right now, Rose Tree Place seems to be working well for my mother in particular. It appears to be a clean place. I don't really have any criticisms yet but it seems to be suiting her needs at this point and she seems to be settling in well. It's worth going to. It may not suit everyone but it seems to suit my mother fine.

Jim7

At first, Mom was a little reluctant to move into Rose Tree Place. But now, with the help of Michael and the excellent staff at Rose Tree Place, she feels right at home with the Rose Tree family. Mom is beginning to enjoy very much the many daily social functions, activities and amenities available as well as the fine staff and friendly residents at Rose Tree Place. She tells me that everyone at Rose Tree Place has been courteous , obliging and kind. I want to thank everyone.

Fran3

We are the lucky ones!!! After a terrifying phase of my illness and being hospitalized for five months, I woke up at Rose Tree Place. My daughter said this is your new home! It didn't take long before Fox Rehabilitation wheeled me into their Physical Therapy Room. They succeeded in helping me become independent again. I was helpless coming to Rose Tree Place. Now I am walking and socializing with friends. Oh my "“ every day an aid comes in and says, "˜I am here to take care of you,' fills my glass with water, pats me on the cheek and says "˜Just call and I will be here, if you need anything!' At night I am tucked into bed with another pat on the cheek of reassurance, "˜If you need anything through the night just call and I will be here!!' Yes, I am one of the luckiest people to live at Rose Tree Place. I love my new home!!!

creskillian

Rose tree place is an amazing assistant living facility. It is very beautiful and clean. Those two points are the strength of this amazing facility. The properties are kept in perfect condition which makes everyone feel like they just bought a new apartments or something. There are many amenities anyone can ask for. There are computers, mini chapel, garden etc. Also the people there are so nice. The employees are always caring and loving to all. However, some staffs are unprofessional. They are sometimes rude and poorly trained. Hopefully those problems are gone soon. Yet because Rose tree place is in driving distance from Philadelphia, there are many things people can do at Philadelphia. Also because there are many colleges near by, many caring volunteers like me come to help and care for the people. This place is a great fun and joy so I strongly recommend Rose Tree Place!

pierre4192008

From the moment you drive on to the grounds surrounding this beautiful care facility you just feel welcome. It is a newly built Nursing Care Facility in the woodsy background of Media, PA Upon entering the building the Receptionist is there to greet and help you with your visit. Beautifully decorated and spotless. It caters to each and every resident with not only the upmost of care and attention but to each and every wish. I was quite impressed with this facility and would consider this one top on the list for myself one day.

GrizCyber

This place is beautiful! The property is kept in perfect condition and inside the complex is a very homey, yet sophisticated and organized, atmosphere. All of the employees seemed nice enough, especially the tour guide who was very insightful and helpful in our decision making process. In addition to the atmosphere and staff, the building has just about every amenity one could ask for; ranging from a chapel to computers. However, if this isn't enough entertainment, many attractions surround the facility. The location is fantastic! Philadelphia is within driving distance, taking roughly 30 minutes of travel time. Definitely worth considering.