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Merrill Gardens at West Chester

1201 Ward Avenue, West Chester, PA 19380

(800) 558-0653 (Call a Family Advisor)

4.42

(14 reviews)

Offers Memory Care, Independent Living, Continuing Care Communities, and Assisted Living
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Merrill Gardens at West Chester
Merrill Gardens at West Chester
  • Top rated on Caring.com

West Chester, Pennsylvania 19380


4.4

(14 reviews)


Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$2,935/mo



Care Types

Memory Care, Independent Living, Continuing Care Communities, Assisted Living

View Community

Merrill Gardens at West Chester

West Chester, Pennsylvania 19380



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$2,935/mo



Care Types

Memory Care, Independent Living, Continuing Care Communities, Assisted Living

View Community

Wellington at Hershey’s Mill

West Chester, Pennsylvania 19380



Bedroom Type


Starting Price

$4,175/mo



Care Types

Independent Living, Memory Care, Assisted Living

View Community
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Reviews of Merrill Gardens at West Chester in West Chester, Pennsylvania

4.42

(14 reviews)

  • Facility

    4.8

  • Staff

    4.9

  • Food

    4.5

  • Activities

    4.8

  • Value

    5.0

Marta

5

August 23, 2023

I am a friend or relative of a current/past resident

My husband has been at Merrill Gardens at West Chester for a month now. The staff there is very competent and very much involved with my husband. They know him by name. He's not just a person there, they care for him. Anything we have asked of them, they have come through. The concierge people at the front desk are excellent. They are always in a good mood and very customer service oriented. Everybody is accessible from the manager to the head nurse, and they're always open to your visit. They have a diner where the residents can get their breakfast and lunch, and it's not just a stale type of dining room. They have a movie theater. Because they are at the end of the Brandywine Airport, they have what they call a control tower where you can go and see the planes land and take off, and they're encouraging the pilots to say hi to the residents that are there. And that is a big selling point. It is decorated with airplanes and stuff like that. They also have a lounge where 2 days a week you can have drinks, you can get together with friends, and the family can come in. It's completely open and the residents enjoy that. They have a little store that has the best presentation I have ever seen. They also have a place for you if you want to bring your family and have a private dinner with them. The surroundings of the building are kept very nice.

Marc

5

May 5, 2023

I am a friend or relative of a current/past resident

My cousin moved into Merrill Gardens at West Chester. We chose it because the price was good, and the community seemed very active. The place is very well-kept. They have a movie theater, a diner, a salon, a pub, a game room, and pool tables. She's in a studio room, which is very nice and well-kept. I have tried the food there and it's good. It seems to establish more of a community than just a general senior home, and I've visited quite a few.

Provider Response

Thank you for taking the time to leave us a review, Marc! We are happy to hear you've had good experiences visiting our community. Please don't hesitate to reach out if you ever need anything.

Pat

3

March 31, 2023

I visited this facility

Merrill Gardens at West Chester was very good. The staff was excellent. The common spaces were very good. The least I liked was the size of the apartments. They were too small. They had two restaurants available and they looked very nice. I saw a couple of people in the gym. They're very expensive, and I don't understand why they have that initial fee.

Provider Response

Hi Pat, thank you for taking the time to leave us this review! We appreciate your feedback and have shared it with the community team. Please don't hesitate to reach out if you ever need anything.

Tom

4

February 10, 2023

I visited this facility

Merrill Gardens at West Chester was nice, but it wasn't what we were looking for. The room was very nice and very well done. It looks like there's a refrigerator, a stove, and stuff like that. They offer three meals a day. The person who took me around was very knowledgeable, very caring, and very nice. The place itself was very nice, very clean, and very well done. They have areas that you can use outside when the weather is nice. It wasn't that old, but it was very well-kept. It was a little too far for us and it just wasn't what we were looking for. Otherwise, I'm sure there are plenty of people who would like it.

Provider Response

Hi Tom, thank you for taking the time to leave us this review! We appreciate you sharing your tour experience although we ultimately were not the right community for you. Please don't hesitate to reach out if you ever need anything.

Sandy

4

September 15, 2022

I am a friend or relative of a current/past resident

My father moved to Arbour Square in West Chester. I think they're doing a very good job on trying to make him comfortable and ease into the community. The food is fine. They have lots of options in terms of activities, like cocktail hours. They have social talk (or coffee talk) and movies. His room is clean, and the amenities are very nice. They have a games area outside with a firepit. They have a patio and a second patio by the lunch area. They have many outside activities with a few options.

Provider Response

Hi Sandy, we are so happy to hear that your father has enjoyed the activities, amenities and rooms at Arbour Square thus far. Thank you for taking the time to leave us this review and please don't hesitate to reach out if you ever need anything.

John

5

August 7, 2021

I visited this facility

I think Arbour Square is a fairly new facility, only 3 years old. My mother liked it and preferred it because it was smaller. It was much more manageable for walking around or getting around. All the common areas were very nice, and everything was new. There was a lot of light inside, which she really likes too. Everything was smaller and closer together, which she actually preferred. We toured independent living. When you go in, there's a little store, a beauty shop, and a post office. There's a 1950's style restaurant, a movie theater, and a dining facility. They're all right there and very centrally located. She really likes that one. The staff was very helpful. The rooms have a very nice design. Everything was well-appointed, and I would say they're quite a bit smaller than the other ones we've seen. Their activities are probably not as extensive as the other ones we've seen because it's a smaller place, but they gave us the newsletter that lists all the activities for the week. There are a lot of things going on. One nice thing they had there during our visit was that they had a seven-piece small orchestra come in and play for the residents that night. Everybody seemed very excited about that because they weren't able to have things because of Covid. The residents were all getting ready, and they were very excited. It was really very nice. They have an outdoor roof deck, which was super nice for somebody like my mom. It was a really nice space that you could spend time in. One kind of unique thing about the place is that it's located right on a small runway for a local airport, not with big jets or anything. The residents can watch the planes take off and land all the time, which is really kind of unique and interesting. I doubt you'd be able to see something like that at most retirement communities. I thought that was kind of neat.

Reviewer#as0601

3

July 8, 2021

I visited this facility

Arbour Square at West Chester is absolutely beautiful, except for the rooms which are cracker boxes. They have a great big kitchen, which is crazy because you get your meals there. They take all the room for the kitchen, and there's just a little sitting room. Apparently, a man designed it because he wasn't thinking. They've got big hallways. They've got general stores. They've got this and that; but when it comes to the living facilities, they're just tiny. They have 1-bedroom and 2-bedrooms. They have weight rooms, activities, and everything. It's just they don't give you any space at all. There's outdoor spaces, and each room has a balcony. The staff was great. They were fine, and they gave us lunch. The food was good.

Heather

5

May 8, 2021

I am a friend or relative of a current/past resident

My father-in-law is in respite care at Arbour Square at West Chester. The place just has an appeal to it with the amenities, like the movie theater, the restaurant, and the diner that has 50s or 60s style. It is near an airport and he likes the plane coming in and stuff like that. He is getting his medication handled. He is independent with everything else; he does not get help with showers and anything like that. They are really great and very friendly. The staff are very attentive to him and just kind of go out of their way to check in on him. He is loving the food, but activities are a little tough with this whole COVID thing, but he is starting to be able to stay in some more stuff. It is a cute little venue. There is a lot for them to do and the airport is right there so they can go up to the top of the floor and see the airplanes take on and off if they like that.

Nancy Newman

5

July 22, 2020

I am a friend or relative of a current/past resident

I have a friend who lives at Arbour Court & she loves it, the staff is attentive & the residents are lovely. We find each time we go to visit that the management & staff cannot do enough for us. What else can we say. Nancy Newman Springfield Delco

HL

5

December 20, 2018

I visited this facility

Arbour Square at West Chester was very nice, but we thought it was a little too fancy and more expensive. The interior was very nice. The rooms were very nice. There were apartments and studios. They had a movie room, lots of rooms for socializing and a nice dining room. The staff was very good.

Ron

5

September 27, 2018

I visited this facility

Arbour Square at West Chester is independent and assisted living. The place is very clean and very nice. The people are extremely friendly. All the facilities are beautiful because they're comparably new. The living conditions are very satisfactory. The staff members are excellent. They're very professional. The grounds are beautiful. The exterior is full of flowers and trees. It is extremely inviting. It makes you feel very welcome. The price is competitive, but all these places are expensive. The place is beautiful; what's not to like.

Steve

4

May 25, 2018

I visited this facility

Arbour Square at West Chester's rooms was nice, new, and clean, but the rooms were too small. The staff seemed fine.

Francis

5

April 30, 2018

I visited this facility

Arbour Square at West Chester was a fantastic facility. It's brand new. It's a community of its own. It has two restaurants in the facility, a theater, and everything you need. You don't have to leave the complex. It has a general store, a bank, a salon, a barber shop, exercise facilities, and doctors and nurses that will come in and out. I liked it because it has both independent and assisted living. They have transportation and they will get you where you have to go, like to doctors' appointments. Their food was excellent. The gentleman that built this complex had parents who were handicapped and confined to wheelchairs. When he built the facility he took into consideration the elderly and handicapped people. It's first class. The staff member was excellent and very professional. The grounds and the building were immaculate. It's very well taken care of. They have good chefs and you can get a variety of meals. If you want to see shows or movies outside they'll take you, but they have their own movie theater in the facility. They'll also take you to casinos, malls, or museums. They have Bingo and card nights as well. The activities were wonderful.

Vincent

4

April 30, 2018

I visited this facility

We visited Arbour Square. The facility is brand new, it has a lot of openings, the waiting-list is short, and it has a nice concept. It has a nice atmosphere, and the rooms were adequate. The staff was very pleasant, and the people were pleasant.

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Costs for Merrill Gardens at West Chester in West Chester, Pennsylvania

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,410

Starting Price

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$2,935

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,895

Starting Price

Services and Amenities of Merrill Gardens at West Chester in West Chester, Pennsylvania

Costs

  • Rent Plus Care Fees

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We offer companion suites

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

About Merrill Gardens at West Chester in West Chester, Pennsylvania

Merrill Gardens at West Chester was designed exclusively for those seeking a truly carefree lifestyle in a convenient and a uniquely desirable location. Here, you’ll enjoy an active and fulfilling lifestyle. We take on the chores so you can focus on doing the things you love!

Merrill Gardens at West Chester is just minutes from historic downtown West Chester and its boutiques, galleries, restaurants, hospital and West Chester University. In addition, you’re not far at all from the Brandywine River Museum, Longwood Gardens, Chester County Historical Society and the Helicopter Museum. Transportation services are available to assist you in exploring everything that West Chester and the surrounding area has to offer.

Map of Merrill Gardens at West Chester

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Merrill Gardens at West Chester

1201 Ward Avenue, West Chester, PA 19380

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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