Wesley Enhanced Living Main Line

Rita154

My brother-in-law has signed up for Wesley Enhanced Living Main Line. The staff was good at showing us everything. My brother-in-law and I thought it was the best place ever. The apartments are ready to move in except for the furniture. They have a refrigerator and an oven. They have a place where they have barbecues. They said they do it occasionally. There are places where you can be outdoors.

Provider Response

Brenda

My father-in-law is now in Wesley Enhanced Living Main Line for skilled nursing. The reason we chose this place over others was primarily the nursing-to-resident ratio, along with the fact that they don't subcontract and hire outside. Wesley hires all their own workers, so from nursing, to kitchen, to facilities, to recreation, all of that is hired by Wesley in-house. They don't subcontract out to anybody. They are amazing, the facility itself honestly looks like a five-star hotel. The atmosphere is warm and homey, and every staff member is extremely accommodating, polite, pleasant, and just does anything they can. They've done everything they can to make the transition for him and the family enjoyable and pleasant. I like the fact that they take even though he was on a pureed/ground diet, they take a lot of attention to preparing it so that it's even visually appetizing. So he seems to enjoy it. It's an exceptional facility. He's relatively new to the facility, but once he's dressed for the day, they bring him out into the community room where he can engage with other residents. They have movies, they have a schedule of events like bingo and chair activities. There's a courtyard, but now that the weather's getting nice, we can take him out. When they have events at the facility, for example, this Sunday, they're having an Easter party. All of the residents can go to this, whether it's skilled nursing, assisted living, independent care, or any special events. They had a St. Patrick's Day party and things like that, and there's a director of recreation whose father has been a resident there for ten years. They had already come in and asked us what my father-in-law's likes and dislikes are. They have therapy dogs that they bring into the community. There are a lot of things that they do with them on a daily basis. For what we're paying, they're giving us a lot of value for the money and he's getting excellent care. They have a library there, they have a salon there for the residents to get their haircut, which he did yesterday. So I think there's a lot of value for the dollar. I'm so confident that he's been placed in the right place.

Kathy

Wesley Enhanced Living Main Line was very nice. It was in a neighborhood. So, it wasn't isolated or in a bunch of business complexes. They had a pool, a nice gym, a lot of classes, an art studio with pottery and a kiln, and a big library. I had lunch there. It was in the bistro and I could pick what I wanted. I had a sandwich and it was very good. The outside areas were also beautiful. It was very nicely kept and maintained.

Provider Response

marydmiller3411

DO NOT ALLOW YOUR LOVED ONE TO BE SENT TO WESLEY ENHANCED LIVING. My sister recently experienced a health emergency that led to her not being able to walk or do normal day-to-day activities herself. Prior to this, she lived alone and was a very independent and active woman. She spent a few weeks in the hospital before needing to be sent to a rehabilitation facility for daily physical therapy. My sister was then sent to Wesley Enhanced Living Main Line. During my first visit to see her, everything inside the facility appeared clean and everyone we met was nice. Things quickly changed, however, and within a day it became clear that the nurses and aides at Wesley were not doing their due diligence, to say the least. When arriving for my second visit, the patient across the hall was screaming “HELP ME, GET ME OUT OF HERE” repeatedly. No one came to check on the woman, who continued to scream during my next few visits until eventually the nurses just closed her door and continued to ignore her cries for help. I tried to go to Wesley almost every day to see my sister. When I was not there, I would call for updates but my phone calls were never answered. My sister would call me on her own phone crying, and told me that no one would check on her or come to see her when she would press the call button for help. The nurses were giving her laxatives and then waiting close to an hour when my sister would press the call button for help to get to the bathroom. Even worse, my sister is a diabetic who needs daily doses of insulin. The nurses and aides were not being consistent about giving her the insulin, and one day during her stay her sugar levels were so high that they could not wake her up. The physical therapists were actually very nice, but since she was only with them for a short period of time every day, my sister was not moved around at all by the nurses and aides and eventually developed a painful bed sore. There was one aide in particular who I witnessed on multiple occasions come into my sister’s room and not speak to her or ask how she was doing or what she needed. She was extremely rude and was not treating my sister with any semblance of respect. During her final day at Wesley, my sister called for help to get to the bathroom. A nurse helped her up, and then left her unattended. My sister’s medical notes stated very clearly that she required 100% physical contact at all times when standing. Because she was left unattended, she lost her balance and fell backwards, hitting her head and getting a concussion. She was sent back to the hospital, and was so frightened at the thought of going back to Wesley that a caseworker from the hospital got involved to ensure her safety and transfer to a new facility. I spent every day that my sister was at Wesley worried for her safety and well-being and concerned at the care she was being given. Please do not send your loved one to this facility.

Provider Response

ReviewerFC052721A

I toured Wesley Enhanced Living Main Line about a year and a half ago. They've recently done a lot of renovations and refurbishing up there. I liked the fact that it was so close to all of my doctors and a couple of hospitals and shopping facilities. They had little shuttle buses that took you to various shopping centers and grocery stores. I just liked the layout of the area, the overall activities, the apartments that they had, and the floor plans. I was introduced to several staff. I felt as though they cared about you as a person. I was just impressed with the place. We had lunch there and it was excellent food. I'm a vegetarian so I can't talk too much about meat, fish, chicken, or whatever, but I told them of my dietary preferences and they accommodated me completely. It's absolutely beautiful. They just finished renovations and it is gorgeous. I have a family member in Wesley and I was just up there last Sunday, so I'm pretty familiar with the place now. The upkeep is beautiful. The grounds and the inside are just lovely.

Provider Response

lindac971

Mom chose Wesley Main Line due to location, amenities and the indoor pool. The community recently upgraded their common areas and the result is much more inviting spaces. During the pandemic, Wesley sent frequent email updates on COVID-19 testing, cases and safety practices. They coordinated the vaccination process for all residents. Residents received wellness checks, meals and room maintenance when we were not allowed to visit. Wesley helps mom have a healthy and active lifestyle.

Provider Response