My mother-in-law moved into St. Mary Center for Rehabilitation & Healthcare. She's in memory care and it's been wonderful. It's clean, the food is good, it's friendly, they offer plenty of activities, and the grounds are beautiful. The staff is amazing, everybody says hi to you, and they take such good care of the residents. I could just go on and on, we're very, very happy there. I didn't think she would be, but she's also very, very happy. She just had a birthday and she's at the very beginning stages of Alzheimer's, but she's very, very happy there. Maybe some things could be updated a little, but I'm sure that's not really important. They look a little dated but who cares.
Her room is beautiful. She's got a four-poster, twin-sized bed. She's got a flat-screen TV and a nice little chair where she can sit and read. It's a comfy chair. She's got a big closet and a beautiful bathroom. One thing they have in the bathroom that's really cool is you can pull down a little seat to sit on and put it back up. I wish I had one of them in my bathroom.
She's got a great big picture window, and if she wants to go outside, she can go outside and walk outside. They have all different lawn chairs and a little tiny patio. She could get a little tiny lawn set if she wants a chair and a table, it's just beautiful. The grounds are beautiful.
Ashley, who is the administrator of memory care, her office is kind of like in the middle of the gardens, so she can watch the patients at all times. My mom's not a wanderer because she's like 99 percent blind, but she does love her walks. She does love sitting outside in the sun. When I called on her birthday, I called her all morning, and there was no answer. The lady said, "Can you call back in an hour? She's got activities." So I called back in an hour and they said, "Oh, she was just sunning herself outside on the park bench."
They have things on the wall that you can see when you walk up and down the hallways. It's the menus and the activities they have. If you don't like what's being served, they have another selection down the bottom of the menu; they have four different sandwiches you can select from. I saw her one day having tacos, rice, sour cream, and salsa. She likes a hot cup of tea every night for dinner so they bring a hot cup of tea to her. She said it's very good.
They've been wonderful through the whole process. The staff is incredible. My husband had to go there one time at 10:00 at night to get mom to take her to the hospital, and the lady staff stayed right there with her and made sure that everything was taken care of. They're all very kind, and very nice, and very, very patient. I would start to lose my patience when she would ask me something for the 20th time, which is normal, but it doesn't faze them.
When you walk in, it's beautiful, and everything's very clean and pristine. The maintenance man is super nice. When they told him that they needed her telephone and her television hooked up, he did it in five minutes. He also took the time to show her how to do the television.
They have so many activities and they're very engaging. Not only are the activities engaging the brain, but it's also something that the residents will enjoy doing. It's kind of hard to find an activity that's between something not too hard, but not too childish.
Provider Response
Our entire team thanks you for your praise! We take so much pride in providing an exceptional experience, and hearing feedback like yours reaffirms our devotion to this standard of care. We thank you again for taking the time to share your thoughts!