Spring Mill Pointe - Lafayette Hill, PA

Spring Mill is the one my father chose because it is homier than the other ones. My mother likes to go to their prayer service every Wednesday. They have a lot of activities, like bingo, and serve breakfast, lunch, and dinner. We switched them to the doctor who comes to the facility once a month or as needed. The food was really bad at first, but we brought it to their attention, and they are working on it. They work really hard on any concern that you have. The staff is wonderful, very friendly, and know everybody, which is really helpful. They knew my parents by name from day 1. That makes my parents feel more at home and are always there if you have any questions or concerns.

I moved my Aunt with Alzheimer's into this facility in March. I visited most of the facilities in the area, and Spring Mill out shined them all. From my first appointment with Lisa, to the daily updates with Nurse Jean, I always felt like they cared about what was best for my loved one. She is currently in the Personal Care part of the facility and will eventually move into the Memory Care (Cedar Grove) which is one of the biggest reason I chose this place. The place is big enough to have a large dining facility where everyone can eat during the same times, yet still be small enough where everyone knows the names of every resident and staff member. Just setting up her large room during the couple of days before I moved her in, I was able to know most of the residents and staff by their first names. They have a large living room area with a full kitchen and dining room where they do a lot of activities for the residents. They can sign up for weekly trips, and bring in guest entertainment once a week. My Aunt doesn't do the outside activities, but she does participate in the daily activities. The food is very good, and the chef always has two "fancy" entrees to choose from, plus all the "regular" comfort foods that are served everyday such as hamburgers, sandwiches, soups and salads. My aunt usually picks 3 course from the menu, a soup, an entree, and then dessert served with coffee. They let you eat with the resident if you call ahead, and that is fun for my kids and I to stop in and have a meal with her--tons easier than getting her to a restaurant, and she (and my kids) prefer the food (and dessert choices) there. They have special events for whole families such as a Mother's Day Brunch and an Easter Brunch. Honestly though, the best part of Spring Mill is Nurse Jean and Dr. Aaron--I felt my Aunt is finally getting really good medical care. Her medication was all over the place from several different doctors, and now with one doctor, and a nurse that knows her very well, we are finally getting the correct medication adjustments to make her care so much better. She was seen every week at the beginning and now settling in to one doctor's visit a month. She is seen every other day by a physical therapist, and once a week by a psychiatrist. The amazing medical care here is such a relief that I don't have to shuttle her around to all different doctors every week, as these doctors come to her. I know as her condition moves her into the dementia care unit, her care will continue to get better, as it will increase to 1-on-1 care in that unit, and the residents seem very happy and stimulated there. The activities director is always looking for the newest ways to help stimulate those residents, just recently adding music and art therapy to their schedule. Another good thing about Spring Mill is the price--no surprises--all inclusive except for the beauty salon, so we know what our bill is going to be every month. The only thing I wish was better was their laundry service is a little spotty-it is supposed to be twice a week, but one week they didn't do her laundry, and another week they took it but forgot to bring it back. Once I put her name on her laundry basket it got back to the right room, but I think they need to do a better job with that as my Aunt gets very anxious if her clothes don't come back right away. But other than that little things, the more important things they get right here, and I feel my Aunt is very safe.

Spring Mill was a really decent facility, and my experience when we were there was positive. My mother used to be a singer, and I'm a singer, so when the musician was there, she would hand out music to them, and people would sing along. They also had somebody come in to do exercises, and everybody was always out of their room and in the community area. To that point, there were a lot of positives about that facility. I was kind of really upset when they moved her. She had her own room, and she had her own furniture that we moved from New York. It was really nice.

Spring Mill Presbyterian Village is in the neighborhood not far away from where I live. What I liked about the place is that they have independent as well as the assisted living. In the independent living, you would have your apartment and even if you ended up needing some personal care you could still stay in that apartment which was really good. Their facility was small enough that they would notice if you weren't there at the dinner table. It's an intimate type of a setting that you would feel like it's more of another family rather than just living in an apartment. The staff were very nice. Lou, one of the staff, was very kind. She gave us plenty of information. I couldn't ask for more from the visiting nurse and the social director. They also have events like taking out the residents to shop or go to the park. They have chapel services, hair salon, and different doctors coming in if you need them once a month.