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Accela Rehab and Care Center at Springfield

850 Paper Mill Rd, Glenside, PA 19038

(888) 299-2948

Verified Partner

2.87

(8 reviews)

Offers Nursing Homes

Accela Rehab and Care Center at Springfield Photos

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Reviews of Accela Rehab and Care Center at Springfield in Glenside, Pennsylvania

2.87

(8 reviews)

  • Facility

    3.3

  • Staff

    2.9

  • Food

    2.2

  • Activities

    4.5

  • Value

    2.5

Roland Ruffin

3

May 19, 2024

I am a friend or relative of a current/past resident

My brother’s clothing is always missing when we visit, his clothing is marked. As of date of this review all of his belongings have disappeared. This isn’t the first time. We informed the staff and they say the same thing each time…. “ well look into it”. Where are his belongings?

Authorship

1

April 3, 2024

I am a friend or relative of a current/past resident

I'm trying to get my mother out of this facility as fast as possible. When I visit her she is soiled (every time), her bed is soaked, her diaper is days old. When I arrive at 11am her breakfast tray is untouched, they haven't wakened her to eat, haven't fed her. I've checked her meds, She has been given someone else's medications several times. When I complained, the nurse rolled her eyes & huffed-off. From the hallway I've heard patient howling: "Nurse!"... "Nurse"..."Help Me" over and over. Nobody responds. I've seen the workers concealed in niche areas glued to their devices, texting, talking, even cursing. I've seen room call lights on for more than 1 hour and no worker goes in - even when their sitting just glued to their devices. My Mother isn't given her Pain Meds, when I asked for them on her behalf I was told They've Been Signed Out and she remains in pain. When arriving I've seen nurses nudge each other after they saw me, then one of them quickly goes to my Mom's room. Her room floor has old soiled diapers on the floor. My mother has new wounds, nobody is turning her onto her side as is required. The admissions personnel somehow were able to convince us that This Place is Amazing. I feel guilty for Believing It. Transferring isn't easy but we're trying desperately

Bryan English

4

March 17, 2024

I am/was a resident of this facility

Really great place the nurses are great and the crn are good just always short but they make it work the rehab is great they really care it's great staff now about the food they don't care at all for real I had no dinner for two days they don't care about but now with the director Jen you have a problem she will meetup with you take care of it i forget the activities are great and try to get the clients to go

residentholmes

5

September 22, 2023

I am/was a resident of this facility

Team is great! Friendly and welcoming environment

Angel

1

April 17, 2023

I am a friend or relative of a current/past resident

My uncle moved into the Accela Rehab and Care Center at Springfield. If your loved one has a severe health problem and you send them to their rehab or for nursing care, I would advise them to look further because this is not a good place at all. The lady that answers the phone there is very nice. I have nothing but good things to say about her. She's always been helpful in directing calls to the area where I need to be. But the entire nursing staff needs to go and be replaced. We have given this place a little over a month to get it together, and it just seems like it's going further downhill. I would not advise anyone to send their loved ones there. It's in a beautiful neighborhood, and the building is under construction. The maintenance is terrible. My uncle had been there for days without a remote for his television. His telephone doesn't work. For the 3 hours my mother was there, and after asking for housekeeping, no one came to do the bathrooms. The bathroom for guests is beautiful, nice, clean, and smells good. But it's in the patients' rooms that it's terrible. The therapists themselves are great. The rehab is done in the patient's room. They don't have any equipment for rehab.

Lori

4

June 30, 2022

I visited this facility

Accela Rehab and Care Center at Springfield was very helpful. It's a nursing home and rehab in one. I saw the entire building. I walked in, I was greeted, I waited a few minutes for the tour person to come, and she walked me through. We started with the backyard, walked through the main floor which is where my mom would be staying, and we walked up to the floor above that for dementia patients and people who are needing more attentive care or one-on-one. Then, we went down to the ground floor, and she showed me the therapy, the cafeteria, the rec rooms, and the activity center. There are a few cosmetic things that needed to be updated, but otherwise, the attention to the patients from the staff was excellent. I couldn't believe everybody was on a first-name basis. They had a good repertoire, and it seemed like a very efficient place.

Provider Response

Lori, we are pleased that you had a wonderful experience at Accela Rehab and Care Center at Springfield in Glenside, Pennsylvania. We are pleased to read that you had a great tour, and enjoyed visiting the floors and our amenities. Thank you for leaving a review!

Bill Harper jr

1

May 13, 2022

I am a friend or relative of a current/past resident

I have called numerous times to the Administration regarding the care of my brother regarding Covid. Left 3 messages yo the head Administrator and have no got any return call. The previous owners would have gotten back to me within hours. Get get information regarding why medicine is not being prescribed to combat symptoms of covid. The new ownership has a lot to be desired. Next call will be to Department of Aging.

*fox

4

January 9, 2017

I am a friend or relative of a current/past resident

I think this center makes every effort to provide the best care possible. my Dad's complaints are sometimes the food and his room mate, but I feel it is a good place with caring workers.

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Services and Amenities of Accela Rehab and Care Center at Springfield in Glenside, Pennsylvania

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

Cleaning services

  • Laundry For Clothing

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    1.0

  • Staff

    1.0

Medicare Provider Number: 395545
    Ownership Type: For profit - Partnership
    Rating Date: 9/1/2023

About Accela Rehab and Care Center at Springfield in Glenside, Pennsylvania

Accela Rehab and Care Center at Springfield is located in Montgomery County, just outside of Philadelphia. We are surrounded by beautiful scenic grounds with patios on each floor for residents and families to enjoy. We provide Short Stay Rehabilitation, Long-Term Care and Respite Care. We offer a variety of amenities to help each patient or resident feel right at home such as flat screen TVs, cable, internet access and phone service. Patients and residents enjoy the variety of menu choices, restaurant-style service as well as our breakfast buffet.

Map of Accela Rehab and Care Center at Springfield

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