Redwood Heights Assisted Living

Ruth B

We moved dad from independent living to assisted living. His room layout is near identical to the 1 bedroom apartment he left. After touring 4 places in South Salem, we chose Redwood Heights over the others for the quality of care they provide. They aren’t the newest and flashiest but they have the most amazing friendly and caring staff. I wasn’t sold at first but after seeing and hearing about the other places I went back the next day and filled in the blanks that came up after our initial visit and knew this was the best place. If safety and quality care in a positive environment is what you are seeking for you or your loved one then look no further than Redwood Heights.

Provider Response

Reviewer#RD0130cha

My mom has chosen Redwood Heights Assisted Living for my brother because she thought the place was nice and the people were good. They offer a bunch of activities. They have a calendar and it's full every day with stuff. My brother has a nice-sized place. It's more than he needs actually. It's more than he wanted, so it's doing okay. They have an exercise area, a large dining area, and several little areas where people can sit. My brother has a one-bedroom apartment that has a kitchenette and a little space in it. For activities, they have a van where they take people out to go on doctor's visits and to go shopping and some other things like that. There are craft rooms and an outdoor area that is nice that they can go out and visit. It's a nice area. It's not very sterile looking. They have a lot of elderly people, so a lot of elderly stuff isn't that appealing to my brother like he doesn't want to sit in a chair and do yoga. With regards to value for money, to me, it's high-end. It's a nice place and it's always warm, and they're fed three meals and everything, so it's probably fair. I wouldn't say it's like super expensive because there are more expensive places, but it's also not cheap either, so it's probably middle of the road.

Provider Response

Kathy

What we liked about Redwood Heights Assisted Living is that the people are very friendly and the main area is very bright, airy, and open. There's lots of natural light, which really appealed to us. My mother is very social, and so people who are being very friendly would appeal to her. Seeing that there were people playing cards, playing bingo, and doing all kinds of things, I knew that would really help her get adjusted quickly. The staff seems to be doing a great job. Other than socialization, our main concern was medication management, and they seemed to be doing a great job of staying on top of her meds and making sure she gets everything taken at the appropriate time. They have a good menu, too. The food that they give her is more than sufficient. I just wished all of the rooms were close to the common area. They have three long wings and we had to be careful on what room we chose for my mom, because she can't walk very far. The day we arrived at the facility, the residents were racing cars that they'd made from the second story down to the first story. They were having a blast doing that. They also have a little garden area for those who want to do gardening, a library, a craft room, and little field trips to Walmart. I think once a week, they'll take them to doctor appointments as well. So, it seems like during the daytime, there's always something going on. They're a little bit more expensive, but it is worth the money.

Provider Response

Andrew

We have moved into Redwood Heights. It's outstanding. It's very good. They're excellent. The staff is great. The food is good. We haven't been here really long enough to get all the activities, but there are exercise classes, trips, and walks. A lot of them I can't participate in because I don't walk anymore. I have to use a wheelchair. It is available if you want to. There are exercise rooms. We are in a very spacious room. There is a living room, a bedroom, and a bathroom on the opposite side, and then in the middle is a little kitchenette. There is no stove, but there is a refrigerator, and there is lots of storage. You can get food at any time of the day. If you get hungry, they're very good about helping you out. The staff that we have dealt with have been more than willing to help us do things. Like my daughter has just come back from the grocery store, but we couldn't go out. They put my groceries on a cart, wheel them down to my room, and put them away for us. The food has been excellent. There are three meals a day. They serve them in my room. Sometimes it's a little late. I'm diabetic and I have to keep a schedule. They could be served just a little bit sooner, but they're working their tail off. The facility is well kept. It appears to be new. Any assisted living is expensive and we're at the bottom of the scale right now where we mostly take care of ourselves, but we need a little bit of help.

Cheryl

The staff at Redwood Heights Assisted Living was very friendly and very helpful, but they had a lot of issues with my husband's medication. The community was very pleasant and clean. They provided him with a place to spend his last days since I couldn't care for him. His room there was excellent, it was spacious, comfortable, and had everything we needed. The staff was excellent.

Frank

I liked Redwood Heights. It's older but very nice and had a nice patio where my wife can go out and sit. However, it had a steep incline getting to it, and the only way to get out of there is to use a vehicle. The staff was outstanding, sociable, kind, and answered all my questions.