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Featured Review
Connie
5
|
June 17, 2025
The Bonaventure of Salem was very nice and very clean. We sounded a buzzer off, and we had three people helping us instantly, so that was very nice. The security system is very good there. The staff members were very nice. We talked to one lady, and she was the one who took us to memory care and the assisted living, and she was very good. They had an outdoor space. The memory care is under lock and key, so to go out into it, they have to have a code. Somebody couldn't just walk out. It was very nice. It had plants in it, and it was very good. They had a theater that was wonderful. We enjoyed it.
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About Bonaventure of Salem in Salem, Oregon
Bonaventure of Salem, OR is a luxury senior living community offering personalized independent living, assisted living, and memory care programs. Its our goal to help each of our guests experience retirement perfected, which is why weve carefully built communities to help you feel at home, amenities to make life fun and convenient, and activities to nourish your well-being. Whether youre looking for senior care options for yourself or your loved one, you can take a tour with us to see our community and get a glimpse of our spacious suites. Call us today to schedule your tour! Amenities: Activity center Beauty/barber salon Billiards room Pub & Cafe Computer work stations Courtyard Dishwashers/garbage disposals in all Independent Living units & cottages Fireplace and sitting area Fitness center Game room Garden and hobby center Hospitality Suite with bar, shuffleboard and poker tables Complimentary laundry rooms Library Microwaves in all Independent Living units Microwaves in all Assisted Living units Outdoor area Patios and balconies in all Independent Living residences Cable and phone with long distance Private dining room Private mailboxes Private meeting space Puzzle room Restaurant style dining Theater room TV room Wall safe Outdoor walking paths Washer/dryer hookups Whirlpool room Free WiFi Services: Full service salon Nurse call system Staff 24/7 Housekeeping and linen service Transportation service Activities 7 days a week Memory Care Monthly Wellness Clinic Anytime dining All inclusive utilities Home maintenance Individually controlled thermostats Enhanced front door security Bonaventure Senior Living is a far cry from a one-size-fits-all solution to your retirement community, assisted living, and memory care needs. In addition to our great amenities we offer apartments for seniors that will make you feel right at home. With a variety of layouts reminiscent of a luxury apartment complex, whether you want two bedrooms and two bathrooms or a smaller one bedroom, one bathroom suite, Bonaventure has options for you to choose from. For Memory Care suites we do offer either private one bedroom or shared rooms.To learn more about this providers license and review other available state reports, please visit: Oregon Department of Human Services Facility Search
Reviews of Bonaventure of Salem in Salem, Oregon
3.6
(22 reviews)
Facility
4.4
Staff
4.2
Food
2.8
Activities
3.3
Value
2.8
Connie
5
|
June 17, 2025
The Bonaventure of Salem was very nice and very clean. We sounded a buzzer off, and we had three people helping us instantly, so that was very nice. The security system is very good there. The staff members were very nice. We talked to one lady, and she was the one who took us to memory care and the assisted living, and she was very good. They had an outdoor space. The memory care is under lock and key, so to go out into it, they have to have a code. Somebody couldn't just walk out. It was very nice. It had plants in it, and it was very good. They had a theater that was wonderful. We enjoyed it.
Sharon
3
|
March 22, 2025
The rooms are very comfortable and easy to keep clean. We are in Independent Living. The administrative staff that are in the building with residents overall are congenial and helpful. The food service is average and the kitchen organization and service in the dining room is very marginal and disorganized. The Pub area is well excuted and provides excellent service.
Dawn15
4
|
November 21, 2024
Bonaventure of Salem was very nice, but I felt that they should have recognized that mom-in-law needed the memory care as opposed to pushing for assisted living. They were very friendly, though. Their food was very good, but they were out of a lot of stuff. The facility was beautiful.
Shirley
3
|
May 8, 2024
I toured Bonaventure of Salem, but I didn't like it. It was like a four-story building, and the rooms felt like living in a hotel. They're off of the hallway. There are spaces for things that I like to do, such as art, but they are almost non-existent. They had an area for doing puzzles and several meeting rooms. They had the usual common areas, including a cafeteria area for dining. It was in a large space, but it was kind of sectioned off, not with walls, but maybe half walls, so that people were doing different things in them. Everyone there seemed happy.
Emily
2
|
February 21, 2024
My mother has been living here for almost 3 years. The common areas are nice looking but the assisted living dining room is COLD 10 months out of the year and dark. She really likes her apartment with large windows and high ceilings making it feel more like a home than institution and when she moved in they painted with paint she provided and did a good job making feel like her own place. However most of the caregivers and some of the mangers do not treat the assisted living patients with respect. For example, entering residents locked rooms at all times of day or NIGHT (like after Mom was asleep in bed) without knocking. Which can be very frighting when you need a walker to a get around and you don't know why they are or who they are. Also management does not take criticism or suggestions very well. Sometimes they have a problem following through with promises made and they don't always communicate well with residents. There is a new executive director Kelly does seem to have promise and really seems to care and doesn't seem to need a gold star for doing her job. Alicia the receptionist should be in charge of the world she is amazing and follows through every single time. As the daughter of a resident one of my biggest complaints is that communication is terrible! There is no voice mail to leave messages, no email or texting and people at the desk and offices go home around 6pm so if you need to get a hold of someone there forget it. It's impossible. The doors are locked after 7pm so if you need to see your parent late at night and they can't come down to let you in it's extremly difficult to get in. There is no door bell or anyway to get in without gettting lucky and having a caregiver or someone walking by. One time I need to drop something off for the medtech and I was in the doorway with two other people trying to drop things off and we had to wait at least 10 minutes before we could get in. Many residents have concerns about how balanced the menus are and have brought it up at many food meetings. They do not offer gluten free bread or hamburger buns which I find suprising concidering how many places do offer them now. So if you want a gluten free meal you only about 3 choices which gets old fast. Housekeeping is adequate but for a long time if they were sick or gone on vacation no rooms were cleaned or sheets changed sometimes for as long as 3 weeks. Even though housekeeping is one of the things you pay for. And it didn't seem to accur to those in charge to have someone fill in unless it was brought to their attention. And only those who complained got their rooms cleaned which isn't right. Training does seem to be an issue or maybe caregivers are not taught to think for example... There was a resident whose wife was in memory care and sometimes she would brought to the assisted living dining for lunch to eat with her husband. No one every told him she was there and they would just roll her in her wheelchair with her back to the room and leave and he would not know she was even there and no one would stay with her to make sure she was okay or even if she eat anything. You can just leave someone alone in a room when they have Dementia ! I've seen clipboards left in the hallway with the chair scales with everyone's weight on it.
Doug
5
|
March 9, 2023
We toured Bonaventure of Salem. The property was not that attractive. It was kind of remote from things. You look out the windows, and you see the major highway very close. The interior of the place felt classy, which appealed to us. The hallways were wide, so that two people with walkers could easily meet and pass through. They were very well lit, too. It felt extra welcoming. They even allowed the residents to decorate their entrance door. The first time we were there, we were a party of four, plus the guy who took us around. They arranged a lunch for us in their private dining room. The meal was very impressive. The private butler who was serving us, not only was very prompt, but he was like, "Yes, sir. I can get that for you." It felt very welcoming and like a royal treatment, which was an important thing. I would highly recommend that others do that, too. The rooms were larger than what I expected. The ones we saw were not furnished, but they instantly gave the impression of having plenty of elbow room. You didn't feel crowded or crunched at all in any way. Some of them had washer/dryer hookups, too. It was very impressive. From the moment you came in the front door, it felt classy, clean, and well cared for. We also saw the menus for the three meals, and there were lots of varieties. Their meals seem to be very healthy in terms of content.
IreBelle
1
|
October 4, 2021
If you need very little to no assistance and are okay with elementary school quality food then this place is the place for you. For my mother however, it was a terrible experience. They are cheap as hell so the food quality is terrible and they pay no attention to diabetic needs. They constantly run understaffed to reduce cost while paying their employees terribly low wages for the work and responsibilities they have. They’ll try to blame this on covid and not being able to find employees but this went on well before all that started so it’s bs. My mom was left on the toilet waiting for assistance for 30-60 minutes or longer on probably upwards of 40-50 times in the 2 years she was there because of understaffing. There are many more problems beyond this but the last one I’ll mention is that she also had her insulin and needle tips stolen from her room. This is a terrible place for people that need actual assisted living.
Lynn
3
|
March 11, 2021
The Bonaventure of Salem is my mother-in-law's favorite; she really liked it. It was very nice. In my opinion, it's overpriced for what they provide, but it was nice. The only other thing I did not appreciate was the person who gave us our tour. She was very nice and kind, but she left us in a little family room area to look over the brochure, and she left us to go take a smoking break. We were sitting there for about 15 minutes all by ourselves so she could go take a smoking break, and I was like, "This is a little tacky." What they had to offer was a one-bedroom and a two-bedroom apartment. It looked like each room was available. They are repainting and kind of upgrading each room, which was nice. The rooms were very well kept, the maintenance was topnotch, and it looked nice. Everything was clean, which was great. They used to have activities like beading groups, but with COVID it is difficult. I did not see an activity center; I hardly saw anything. All we saw was the entry, the dining room, and the apartments.
Brian
4
|
May 1, 2018
My mother is at Bonaventure Senior Living - Salem. She has a one-bedroom apartment, a large bedroom, a large bathroom and a small living room kitchen combination. I have had no bad interaction with the staff at all. I don't have bad experiences with them. They have an on-site beauty parlor and she does go up there and get her hair done every week. She goes down to the dining room to eat her meals. They have several different activities going on there. The independent living part has a theater, a library, an exercise room, game rooms, and two bars. I've eaten there twice, and it's adequate. They have one meal that's cafeteria style but you have other options if you want. The food is geared toward elderly people who may have medical issues, so to me it's rather bland. The main reason I chose it was it's a very nice building. It's also close to where she used to live and she has several friends there that were elderly. I thought it was more convenient for them to go by and visit her rather than have them to drive across town or so.
Anonymous
5
|
April 8, 2018
Bonaventure Senior Living was excellent. The people were nice and friendly. The place seemed very clean. The assisted living room was lovely. The facilities were beautiful. The dining room seemed nice. We did have lunch there. The food wasn't any good though, and I don't think my mom would have liked it.
horsythree
2
|
April 12, 2017
My mom moved in the facility in Salem when it opened. She was in independent living until February 2017. Her apartment was never clean. I was very disappointed for how much we paid!! In February Ashe moved into assisted living. Each month the cost seems to be rising because they fill she has needs more care. So, they now lay out clothes and do her laundry. I picked her up Tuesday to go to the dentist and she was in dirty pants! This is completely unacceptable. I was feeling that house cleaning should be better, well it is not!! I am extremely disappointed!! Currently looking to move her!! Only reason I gave two stars was because most of the people and staff are ver nice there.
Resident012
5
|
March 1, 2017
Great food and great workers! They take such great care of the residents.
Margaret652553
3
|
January 26, 2017
My father-in law moved into Bonaventure of Salem. We were very impressed with the appearance. However, they failed to tell us that there was a move-in fee of $5,000, and we were under the misconception that they would check on him more. The staff has always been friendly. He seems to be enjoying the food.
NJC006880
4
|
September 19, 2016
Bonaventure is great all way around, and my father actually was there but we had a problem with their billing. My daughter is a hair stylist, and she had a few of her clients who have their parents there were talking about being overbilled. They have everything from beauty shop to a recreation room. They have a room where the residents can go in and plant flowers and a garden shop. They play cards, they had a bar area, and happy hour once a week. They also had great meeting rooms; it got really good care there. It was a little higher, but it was spotlessly clean and really good to the family.
DMJ937
5
|
July 12, 2016
Great community and great Staff!! I've had my mom here in the memory care for over a year now and she loves it. There has been some rough times, but I'm fortunate that the Program Director we have now was able to revamp memory care and give my mom's quality of life a better value. I am very thankful for her and the crew she brought on board to care for my mom.
Jan122258150
5
|
March 22, 2016
We moved Mom to Bonaventure and don't have any complaints as everything has been very good and they seem to be taking good care of her. Their dining room is very nice.
Caring112122150
4
|
August 27, 2015
My mom was in Bonaventure. They were pretty good. The staff was nice. The food was OK, but not really good. The sanitation, I thought, was fine. The room was good. It was fine. She had a one-bedroom unit.
Dean9
5
|
June 30, 2015
My parents are at Bonaventure of Salem. They have been there for almost a month now. It is very nice. It is a newer facility. It has lots of open areas. It is a small place, but there are a lot of places inside here that they can go, like a movie theater. The rooms are a little bigger with taller ceilings. They just feel much more open.
Hiplady
4
|
March 18, 2015
The facility was beautiful, they really offered much for the senior. Unfortunately, it was too expensive for me. I gave them 4 stars as the dinner was poor. The gentleman that gave me the tour was very informative, and helpful.
Caring98397450
3
|
December 26, 2014
Bonaventure of Salem was very nice. I like it a lot. The staff gave us a good tour. They took us into somebody's room because they didn't have any vacancies. It was very nice. It was more spacious than a lot of them. It was a bedroom and living room type thing. They showed us various activity areas and such. They have an exercise room and card tables. At that time, they were playing some floor game with bean bags. They also have like a classroom. They have two sets of dining rooms, which were very nice. Also the hallways were nice, and people were friendly. In the entry area, they have a little nice area where you can order coffee and drinks and such. Parking was good too. However, one thing I had a problem with was that they wanted $5000 to come in, which was not refundable. It was just like an admission fee. Also they didn't want people that needed to be assisted eating in their dining room, but they didn't want you to get trays in your room either.
AshleyJ
1
|
September 13, 2014
We moved our parent into this facility when it first opened and haven't had any positive experiences. The facility is terribly understaffed and the turn over is extremely high. The meal service is horrible - terrible food and long waits. Our parents have housecleaning cleaning service which includes laundry, but our parents place looks dirty. We have contacted the director and assistants at Bonaventure many times with our concerns and got answers but no changes were made. We eventually contacted Oregon Adult Services though the state. The Oregon Adult Services was currently aware of issues and said the facility was under review. We are terribly disappointed as moving our parents again would be difficult.
Caring76715850
4
|
October 6, 2013
My mom moved into Bonaventure in April this year. We chose this place because it is brand new. It's been open for only about a year now. The facility itself is beautiful. My mom is still independent and very social, that's why we chose this place. This place has plenty of activities for her. They have a pool table, poker tables, a little movie theater, and nice extra exercise rooms. They have church services, happy hour a couple of times a week, and entertainment. They have a bus for planned excursions. They have lots of games like bingo, pinochle, and all kinds of stuff. They just have things going on all the time. In fact, they are actually putting on a play this weekend with some of the residents there. They also have two dining halls. My mom gets two meals a day. I also eat there quite often and the food is pretty good. The staff is very helpful and very nice. I like best that my mother is happy there. Aside from the activities that they have, she gets to meet a lot of people. I would wholeheartedly recommend this place.
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Services and Amenities of Bonaventure of Salem in Salem, Oregon
Pets
- Pets
Resident Information
- Offers Respite Care
Additional Amenity Information
- Special Comment: Tucked against a wooded backdrop, Bonaventure of Salem is a retirement, assisted living and memory care community. Conveniently positioned off the Kuebler exit on I-5, our location makes for easy travel in all directions. You’ll find an abundance of history in Salem’s nearby downtown district, including the state capital building and Mission Mill Museum. Flexible transportation and a friendly, helpful staff are just some of the amenities our residents enjoy.
- Licenses: 1063600062
Costs for Bonaventure of Salem in Salem, Oregon
Memory Care
$5,720
Starting Price
Assisted Living
$4,650
Starting Price
Independent Living
$3,650
Starting Price
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