Bonaventure of Salem

My mother is at Bonaventure Senior Living - Salem. She has a one-bedroom apartment, a large bedroom, a large bathroom and a small living room kitchen combination. I have had no bad interaction with the staff at all. I don't have bad experiences with them. They have an on-site beauty parlor and she does go up there and get her hair done every week. She goes down to the dining room to eat her meals. They have several different activities going on there. The independent living part has a theater, a library, an exercise room, game rooms, and two bars. I've eaten there twice, and it's adequate. They have one meal that's cafeteria style but you have other options if you want. The food is geared toward elderly people who may have medical issues, so to me it's rather bland. The main reason I chose it was it's a very nice building. It's also close to where she used to live and she has several friends there that were elderly. I thought it was more convenient for them to go by and visit her rather than have them to drive across town or so.

Bonaventure Senior Living was excellent. The people were nice and friendly. The place seemed very clean. The assisted living room was lovely. The facilities were beautiful. The dining room seemed nice. We did have lunch there. The food wasn't any good though, and I don't think my mom would have liked it.

My mom moved in the facility in Salem when it opened. She was in independent living until February 2017. Her apartment was never clean. I was very disappointed for how much we paid!! In February Ashe moved into assisted living. Each month the cost seems to be rising because they fill she has needs more care. So, they now lay out clothes and do her laundry. I picked her up Tuesday to go to the dentist and she was in dirty pants! This is completely unacceptable. I was feeling that house cleaning should be better, well it is not!! I am extremely disappointed!! Currently looking to move her!! Only reason I gave two stars was because most of the people and staff are ver nice there.

Great food and great workers! They take such great care of the residents.

My father-in law moved into Bonaventure of Salem. We were very impressed with the appearance. However, they failed to tell us that there was a move-in fee of $5,000, and we were under the misconception that they would check on him more. The staff has always been friendly. He seems to be enjoying the food.

Bonaventure is great all way around, and my father actually was there but we had a problem with their billing. My daughter is a hair stylist, and she had a few of her clients who have their parents there were talking about being overbilled. They have everything from beauty shop to a recreation room. They have a room where the residents can go in and plant flowers and a garden shop. They play cards, they had a bar area, and happy hour once a week. They also had great meeting rooms; it got really good care there. It was a little higher, but it was spotlessly clean and really good to the family.

Great community and great Staff!! I've had my mom here in the memory care for over a year now and she loves it. There has been some rough times, but I'm fortunate that the Program Director we have now was able to revamp memory care and give my mom's quality of life a better value. I am very thankful for her and the crew she brought on board to care for my mom.