Marquis Autumn Hills

The staff at Marquis Autumn Hills is very nice and friendly, and I think they did their job well. My dad was in a double occupancy room, there was a divider between the two people, and he had a bed and a bathroom. You could bring in your own furniture and TV, which is what we did. They had some sing-alongs, a music room, a TV room, and a place where they could be outside. They had fresh cookies in the afternoon, and sometimes they had ice cream. It was very secure -- keypad protected -- and they didn’t make the passwords known to the residents. They couldn’t leave, which is really nice.

My dad is in Marquis Autumn Hills. The staff has been incredibly supportive and helpful with us through the process. The other thing that I really like to say about them is that it is a huge place, but everybody knows my dad by name. They do everything they can to keep it clean, which is great. They shampoo the carpet frequently. On one area that they are having a lot of issues, the end up taking the carpet out completely and putting up a nice laminated floor. The security is very good. However, my dad is a mechanical engineer and he can go out of anything -- he was able to go out of there twice -- but they always rectify the situation so it will not happen again. They are very responsive with that. The food is great, and dad has no complaints with the food.